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27 questions from our users

marva s.

marva s.asked

WT-H550 (5.5kg)

Why has it been discontinued?



1 answer
Kiddo
Kiddo

Not sure but would guess to many complaints

Sarah

Sarahasked

WT-H550 (5.5kg)

The machine stopped mid cycle. I tried to turn it on and it makes a sound, however the control panel wont turn on and I cant turn a washing cycle on.

1 answer
Kiddo
Kiddo

If under warranty contact LG - if it isnt consider it a lemon and dont buy another LG expensive to repair if out of warranty and customer service is rubbish
Sounds like electronic board has failed perhaps try pulling plug out then put back and switch on if nothing happens you are up for expensive repair



Melissa R.

Melissa R.asked

WT-H550 (5.5kg)

Machine displaying PE but filled up first. Have tried switching off and on but still displaying PE... Any suggestions on how to fix?

2 answers
Kiddo
Kiddo

Sorry cant help have not had that problem

Daryl H.
Daryl H.

Sounds like the led display is playing up and it's actually AE but the bottom right corner of the A is not displayed

Rosemary D.

Rosemary D.asked

WT-H550 (5.5kg)

My machine will spin out the water



No answers
Rosemary D.

Rosemary D.asked

WT-H550 (5.5kg)

It will spin the water out

No answers
Andy Anderson

Andy Andersonasked

WT-H550 (5.5kg)

I have noticed a "isensor" light on the control panel comes on sometimes before the spinning cycle.
Please can you tel me what it means?
Andy! Please email me. [email protected]

2 answers
Andy Anderson
Andy Anderson

I have no answers but I would like to have an answer to my question asked 3 minutes ago!?

Andy Anderson
Andy Anderson

I am still waiting for an answer on my original question about the "isencor" on the control panel.
Andy Anderson!?

Amy

Amyasked

WT-H550 (5.5kg)

The machine has stopped during a wash half full of water and now won't turn on? Can you help?

3 answers
Davey
Davey

Probably a water pressure issue. This machine hates high water pressure. And washing clothes!

Alex M.
Alex M.

This is a SUPER simple fix. It is the capacitor that blew. you can buy one for 10 dollars and replace it.

Melissa R.
Melissa R.

Alex M would you happen to know anything about my question up top? I keep getting the PE code but my machine filled up first.

Steph

Stephasked

WT-H550 (5.5kg)

My machine will make the startup noise when I turn it on but the display dosen't light up and the cycle won't start. Tried holding down the reset and the ol' turn it off and on again by unplugging it from the wall.
Is it dead?

No answers
Amanda

Amandaasked

WT-H550 (5.5kg)

No water coming into machine. Any ideas?

No answers
Perla F.

Perla F.asked

WT-H550 (5.5kg)

I need somebody to repair please. Too noisy. Any help?

No answers
david s

david sasked

WT-H550 (5.5kg)

On fuzzy mode - the machine wont move from the rinse to spin moe and evetually comes up with error message -
0E even though I have checked the water and drainage hoses cleaned the filters and the pump casing at the back.
Can anyone help? David.

1 answer
Bec C
Bec C

I’m having the same issues but no error message

Ruby

Rubyasked

WT-H550 (5.5kg)

Hi there my Inverter direct drive stops half way through the cycle (still filled wit water) when I turn it back on it has an 'A' sign. Any ideas?
Thanks

1 answer

Hi, I haven't had this happen to me touch wood . Maybe turn it off and start it again.

Matt

Mattasked

WT-H550 (5.5kg)

Hi my machine will wash when the cycle comes to drain and spin it comes up with OE on the screen? i have pulled the back drainage hose out and water pours out the back of the washing machine? i have also cleaned the drainage hose that connects from the washing machine to the trough? please help??

1 answer
Ann-marie L
Ann-marie L

My machine has just done the same did u find out what it was

Lynda

Lyndaasked

WT-H550 (5.5kg)

Won't pump in hot water now. only cold. Any ideas?

1 answer

So4y no Linda. Obviously you have the hot tap turned on, I as yet have had no issues with the machine.

Toe

Toeasked

WT-H550 (5.5kg)

dE keeps appearing after it fills but lid is shut. Any ideas?

4 answers
A.M.
A.M.

The same idea-try cleaning all the powder residue from underneath the lid or call tech support!!

Jexine
Jexine

Buy a new machine

Veronica
Veronica

You just need to check the door and mess around with the lock switches til it works. Try locking both switches first, if that dont work, lock one switch and leave the other, and if that don't work unlock both switches.

ASM7004

ASM7004asked

WT-H550 (5.5kg)

My machine won't use cold water only hot. If I go to use a cold wash it won't fill up. Any help?

2 answers
Troy
Troy

I would just swap the hot and cold water hose leads. Then tell it to only wash in HOT, which is now cold. Seriously don't bother paying anyone to fix the junk box, i can't wait for mine to die so i can get a real washer.

ASM7004
ASM7004

That only worked for about 3 washes.

pacman

pacmanasked

WT-H550 (5.5kg)

I have a wth550 which works only in fuzzy mode but I don't like using warm water all the time. for any other options the tub keeps spinning as if it's trying to decide what to do. then it stops n does nothing. meanwhile the time counter keeps ticking / reducing... I need something to override the programmes as clearly unable to make up its mind n start washing!!! very frustrated . any help out there ?

1 answer
Lisette
Lisette

Call a serviceman, if your machine has a 10 year guarantee your should be covered. I find this washing machine frustrating when it will only wash woolens on warm. I think it should be my decision what temperature I want to use not the machine manufacturers.

EssJay

EssJayasked

WT-H550 (5.5kg)

Inside the bottom of my 5.5kg fuzzy logic machine has come off - it stops and doesn't wash.... :/ Any suggestions would be great! Thank you!

1 answer
RAB
RAB

I'm sorry. I have no idea.

LG5.5

LG5.5asked

WT-H550 (5.5kg)

Rattles like mad when on spin cycle. Is there an easy fix?

1 answer
mirapj
mirapj

Mine does not rattle just does not wash cleanly, leaves brown deposits on clothes and the towels smell awful

John

Johnasked

WT-H550 (5.5kg)

Why does my washer WT-H550 keep displaying dE when I try to start a load of washing?

2 answers
ALLAN S
ALLAN S

HI John, DE Error Code means Door Error (LID Open), you have to have the lid closed when you program machine, other than that is something preventing the lid from fully closing, or you might need a Technician if there is a fault in the Lid Electrical mechanism that signals the computer that it is closed (Lid ), I am not a Washing Machine Technician, the pdf for this machine is online and has the Error Codes listed, as well as how to properly operate this Machine to get good results. Hope this helps, regards Allan.

Debbie
Debbie

Hi, I have had my front loader for over 5 years now, I never had this Error before, but one day it show, and I look at everything including the filter on the bottom, but then I looked at the door seal and there it was, a thin piece of fabric in the door seal, I turned the power off, waited for the lock to unlock, opened the door pushed items all back in. Never had this again problem again. I hope your problem is as simple solving as mine was.

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