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27 questions from our users
marva s.asked
Why has it been discontinued?
Sarahasked
The machine stopped mid cycle. I tried to turn it on and it makes a sound, however the control panel wont turn on and I cant turn a washing cycle on.
1 answer
If under warranty contact LG - if it isnt consider it a lemon and dont buy another LG expensive to repair if out of warranty and customer service is rubbish
Sounds like electronic board has failed perhaps try pulling plug out then put back and switch on if nothing happens you are up for expensive repair
Melissa R.asked
Machine displaying PE but filled up first. Have tried switching off and on but still displaying PE... Any suggestions on how to fix?
Rosemary D.asked
My machine will spin out the water
No answers
Rosemary D.asked
It will spin the water out
No answers
Andy Andersonasked
I have noticed a "isensor" light on the control panel comes on sometimes before the spinning cycle.
Please can you tel me what it means?
Andy! Please email me. [email protected]
2 answers
I have no answers but I would like to have an answer to my question asked 3 minutes ago!?
I am still waiting for an answer on my original question about the "isencor" on the control panel.
Andy Anderson!?
Amyasked
The machine has stopped during a wash half full of water and now won't turn on? Can you help?
3 answers
Probably a water pressure issue. This machine hates high water pressure. And washing clothes!
This is a SUPER simple fix. It is the capacitor that blew. you can buy one for 10 dollars and replace it.
Alex M would you happen to know anything about my question up top? I keep getting the PE code but my machine filled up first.
Stephasked
My machine will make the startup noise when I turn it on but the display dosen't light up and the cycle won't start. Tried holding down the reset and the ol' turn it off and on again by unplugging it from the wall.
Is it dead?
No answers
Amandaasked
No water coming into machine. Any ideas?
No answers
Perla F.asked
I need somebody to repair please. Too noisy. Any help?
No answers
david sasked
On fuzzy mode - the machine wont move from the rinse to spin moe and evetually comes up with error message -
0E even though I have checked the water and drainage hoses cleaned the filters and the pump casing at the back.
Can anyone help? David.
Rubyasked
Hi there my Inverter direct drive stops half way through the cycle (still filled wit water) when I turn it back on it has an 'A' sign. Any ideas?
Thanks
1 answer
Hi, I haven't had this happen to me touch wood . Maybe turn it off and start it again.
Mattasked
Hi my machine will wash when the cycle comes to drain and spin it comes up with OE on the screen? i have pulled the back drainage hose out and water pours out the back of the washing machine? i have also cleaned the drainage hose that connects from the washing machine to the trough? please help??
Lyndaasked
Won't pump in hot water now. only cold. Any ideas?
1 answer
So4y no Linda. Obviously you have the hot tap turned on, I as yet have had no issues with the machine.
Toeasked
dE keeps appearing after it fills but lid is shut. Any ideas?
4 answers
The same idea-try cleaning all the powder residue from underneath the lid or call tech support!!
Buy a new machine
You just need to check the door and mess around with the lock switches til it works. Try locking both switches first, if that dont work, lock one switch and leave the other, and if that don't work unlock both switches.
ASM7004asked
My machine won't use cold water only hot. If I go to use a cold wash it won't fill up. Any help?
pacmanasked
I have a wth550 which works only in fuzzy mode but I don't like using warm water all the time. for any other options the tub keeps spinning as if it's trying to decide what to do. then it stops n does nothing. meanwhile the time counter keeps ticking / reducing... I need something to override the programmes as clearly unable to make up its mind n start washing!!! very frustrated . any help out there ?
1 answer
Call a serviceman, if your machine has a 10 year guarantee your should be covered. I find this washing machine frustrating when it will only wash woolens on warm. I think it should be my decision what temperature I want to use not the machine manufacturers.
EssJayasked
Inside the bottom of my 5.5kg fuzzy logic machine has come off - it stops and doesn't wash.... :/ Any suggestions would be great! Thank you!
LG5.5asked
Rattles like mad when on spin cycle. Is there an easy fix?
1 answer
Mine does not rattle just does not wash cleanly, leaves brown deposits on clothes and the towels smell awful
Johnasked
Why does my washer WT-H550 keep displaying dE when I try to start a load of washing?
2 answers
HI John, DE Error Code means Door Error (LID Open), you have to have the lid closed when you program machine, other than that is something preventing the lid from fully closing, or you might need a Technician if there is a fault in the Lid Electrical mechanism that signals the computer that it is closed (Lid ), I am not a Washing Machine Technician, the pdf for this machine is online and has the Error Codes listed, as well as how to properly operate this Machine to get good results. Hope this helps, regards Allan.
Hi, I have had my front loader for over 5 years now, I never had this Error before, but one day it show, and I look at everything including the filter on the bottom, but then I looked at the door seal and there it was, a thin piece of fabric in the door seal, I turned the power off, waited for the lock to unlock, opened the door pushed items all back in. Never had this again problem again. I hope your problem is as simple solving as mine was.
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