LG WT-H750 (7.5kg White)

LG WT-H750. Purchased in Oct 2011 from Harvey Norman Caringbah.
Machine has been operating fine till some 4 years ago. Then SCRUD started to appear on clothing.
SCRUD has been our only problem with this model machine. Seems to be a very common issue experienced by many other owners of this model. Can not get rid of it. Getting worse. Have tried ever suggestion of LG, including that which is in the owners manual. No luck.
Feel the only way to rid machine of SCRUD would be to totally dismantle machine, clean all the internals and start again...Read more

We have had this machine for quite a few years, it replaced our Hitachi. It looks good but the Direct Drive Motion causes the machine to unbalance and bounce across the laundry floor if you don't get to it quick enough to press the pause button and redistribute the wet clothing inside, then you have to stand and wait until it reaches its peak spin from the Direct Drive to make sure it doesn't unbalance again. This doesn't happen if there is a very small light load but still happens often and the machine is not overloaded. A few towels will ca...Read more

My mum purchased this machine in 2012 and from the very start when she washed brand new towels it would pull threads on the towels ruining them. She rang LG about the problem several times, finally they send someone out to look at it. He came, took photos of the towels, looked at the machine, told her they would see what they could do. Then she didn't hear from them again. She rang several more times, getting I think an overseas call centre, which for my elderly mum was difficult understanding them. Finally, I rang the extended warranty pla...Read more

We have had this washer for just under 3 years. In general it does a good job, works well and is reliable, so out of 100 I would give it 95%. Unfortunately the other 5% is a deal breaker, in a nutshell you do not want a washing machine that gives your washing back to you dirtier that when it went in. The machine produces a flaky grey moldy residue that sticks to all washing put in the machine and stains everything especially the whites. We contacted LG and were informed this residue is called 'Scrud'. I don't know which is more disturbing the p...Read more

My first review of this machine was about it being faulty when delivered ( first time use would not empty ), was the pump not working for whatever reason . Second machine have used for nearly three and a half years and its perfect,use every second day with large loads, i have another smaller lg machine that is about eight years old and it got a problem just before the extended warranty expired at five years, all it needed was a eighteen dollar part that the technician from lg replaced to fix it and its still going strong . The only reason ...Read more

My fiance bought this machine over 2 years ago and it has washed for his family since without issue. A month under the 2-year warranty, the motor started making an atrocious noise and I rang LG, who organised their repair man to come out the next day and it was all covered under warranty. No issues dealing with LG and their repair man was very helpful. I too had noticed a lot of brown muck on sheets and doona covers (not on clothes) since son and his girlfriend started doing their own washing, and was bamboozled as I clean the filters every wee...Read more

Changing lint filters is well nigh impossible, have broken 2 so far and of the new ones we bought only one goes in properly, here's hoping it comes back out !!!! Customer service is non existent and cost a fortune in calls, wasted time and so much stress with absolutely no result. The grey bits on my washing are unbelievable and I wish I had read these reviews before we bought this cursed washing machine.

January 8th 2018 Update: Still dreadful

I reviewed this awful washing machine back in 2014 and just wanted to warn prospective buyers t...Read more

Extremely disappointed. Bought this machine less than 18 months ago and over the last 6 months it has been making our washing dirtier! We don't use fabric softener, we use the correct amount of detergent, we wash in warm and empty lint filters regularly.

I've done tub cleans, hot vinegar and bicarb washes, used dishwasher cleaner (as I've read is worth a try) and it's still the same. It has to be a design fault as I have treated it no differently to our previous Simpson machine which lasted 15 years and NEVER made our washing scummy.

It i...Read more

I brought our LG WT-H750 (7.5Kg) Washing Machine from Harvey Norman castle Hills on 31 Dec 2011, it was delivered on 07 Han 2012. Now I have noticed that the seals between the inner drum and outer drum is peeling off like plastic thread. I believe it is a defective seals and the LG would be willing to replace it even though it is out of its 2 years Warranty by 7 months.

Burt unfortunately LG knows NSW Fair Trading is a toothless Tiger and hence LG declined to accept any liability, as pasted below:
"Thank you for emailing LG Electronics Aus...Read more