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Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Customer Service Call Centre and LG top loading Washing Machine
Bought a (as new top loader LG 7.5kg washing machine in late 2017) from LG's authorised repair agent in Auckland, NZ. (I have had two other LG top loading washing machines before, one had heavy family use and lasted 10 years). The WTG7532W seems to have a DE (door open fault on alot of them from new) as the magnets (of which there are too many) don't seem to work properly. Unless it is to do with the hinges on the machine? I phoned to say that I was having massive problems with the repair agent supplying me with multiple faulty machines to...Read more
the call centre back in late 2017. As I had 2 replacement washing machines, which I had had to go and get. I had to make numerous phone calls and texts about to get any sort of action from the repair agent. I finally got the 3rd washing machine replacement, it also had the DE fault but could mostly get it to work with persistence, so put up with it as had so much trouble. Machine has only had light use and has only been used for a total of 17 months out of the time I have had it. Late Friday 13 March 2020 it decided to do a door lock fault DL as well. This has happened once or twice in the past. However this time I could not get it to recognise that the lid was shut and to get the door lock sensor to work. So it would not spin out. I rang the customer call centre on Saturday wasted 1/2 hour of my time explaining all this. There was no record apparently of my first complaint probably in late 2017. Then he said he would log it and that LG would probably compensate me or replace the machine. Just ring the other repair agent supplied at my cost and they would do a report. I rang back to check on Monday and just as well as the call centre had no record of my call with the man on Saturday!!!!!*****. The repair agent costs $117 to call out to do the report. Just as well I did not go ahead as I would have a faulty machine and be out a further $117. I also bought one of these washing machines for my daughter it also had the DE fault!!! My son also was given a silver one as a wedding present. That one is 5 years old and has now got a bad pump. Quality seems to have gone down the drain on the top loader machines, with bad design of unnecessary magnets. (Just do a normal lid with no door lock (what if a kid got locked inside, it couldn't get out!!). I had to give my whole story again to the new lady at the call centre who said she would text back my number. Just as well I got the reference number of my report as the text failed to come through!!!!! She said that she would send my details through to a higher person. Meantime I have a washing machine that I can't safely wash in as it may decide not to function and is extremely difficult e.g. 3/4 hour of DE attempts before you can get it to go at all. In NZ we have the customer guarantees act which covers a product for 5 years. All I have got so far is alot of ducking and diving. Beware the LG call centre and top loader washing machines if they have not fixed the fault with their lids.1 comment
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oMSmellHerSouth East Queensland, QLD
- 3 reviews
Love it!
Love it, super quiet, washes well; Im so satisfied. Had it for 3 years now and still going strong. Would buy another again. Never had an issue and simple to use.
Purchased in August 2021 at Harvey Norman for $770.00.
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DelwynSydney, NSW
- 2 reviews
Decent machine
Been using this for almost a year now, working well all sorts of clothes. It did put a hole in one of my shirts but easily fixed by using laundry bags. Have had minor issues with it not being able to turn on but easy to fix.
Purchased in December 2021.
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Find out how LG WTG7532W (7.5kg) compares to other Top Loading Washing Machines
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DaniGreater Melbourne (Metropolitan), VIC
- 41 reviews
- 1 like
- WTG7532W (7.5kg)
- Verified purchase
Very happy!
I have the 14kg LG top loader and we absolutely love it so when my mum needed a new machine,we didn’t hesitate to go for the LG. This is a perfect size for her,still big enough to wash doona covers and blankets and with all the different cycles she could ever need. These are stylish machines with a soft closing glass lid,controls on the front so she doesn’t have to bend and very easy to see and use.She loves the glass lid and no agitator and it’s very quiet too. Most importantly, the clothes come out perfectly clean every wash with very little creasing and no left over soap or fabric softener residue. It even plays a nice little song at the end..thanks LG,you’ve done it again!
Purchased in August 2021 at Harvey Norman for $699.00.
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Deb.BSouth East Queensland, QLD
- 8 reviews
LG 7.5 washing machine.
I bought the LG 7.5 recently. It washes very well.
Love being able to adjust wash and spin time with the push of a button. Very user friendly. The glass lid is definitely a bonus.
Purchased in June 2021.
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KingySouth East Queensland, QLD
- 4 reviews
- 1 like
LG washing machine Great!
Fantastic washing machine, does a great job from delicates to heavy duty items. Favourite feature is time delayed wash and quick wash. For a small machine it washes well with a large load.
Purchased at Harvey Norman Retail Stores - Appliances for $500.00.
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Elvin N.
- 5 reviews
Best LG
Every couples of years I need to replace a washing machine, when I bought LG washing machine from a retailer in 2009 to now is about 10 years time I still use it.
Purchased in March 2021.
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The reviewer stated that an incentive was offered for this review
JanettaDarling Downs, QLD
- 3 reviews
- 2 likes
No regrets
I purchased my LG Washing Machine after my Fisher and Paykel of 20 years finally stopped working. I did quite a bit of research and both LG and F & P came up as very good products. Whilst I may have preferred the F & P, I was limited by the lid opening space I had to my Wall Dryer hence the purchase of the LG.
To date I have been quite happy with this appliance. I read other reviews where people complained of the clothes being twisted and tangled and yes this does happen but as I usually hang my clothes on the line, it doesn't take much ...Read more
to untangle them. It would probably be more annoying if you were putting them in the dryer. I find it washes the towels very clean (as good as if not better than my old F & P) on the towel cycle. It doesn't seem to be too hard on our clothes. I always do a cotton wash cycle. To date I haven't really used any of the other options except a quick wash which is good for smaller loads. On average the time for a wash is anywhere between an hour and an hour and fifteen mins and that is with a full load. I am quite happy with no agitator in the middle of the machine and I do like the see through, soft close lid. I have had a problem on at least 6 occasions of the machine indicating there was a problem with the lid closing (code "de"). I have to wipe the contact points a couple of times to get the machine to start, so I don't know whether it is using washing powder vs washing liquid that causes the problem or it is a defect with the machine and other users have that problem too. I have not rung LG yet to discuss this issue so I can't comment on what help I will receive from them but I will ring next time it happens. Overall I am very happy with this product which not only performs to my satisfaction but looks good in the laundry as well.Purchased in May 2021 at Joyce Mayne.
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SaintSydney, NSW
- 5 reviews
Excellent but
The machine has more high tech functions that will provide almost any wash combinations possible, Great value at the price and the warranty service is very good. But to start the machine the high tech self start packed in the first day and after repairs continues to malfunction. It is a technical issue that can't be solved as the item is way to over complicated. So when you get the error report tap the right side of the machine near the top and it works.
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Find out how LG WTG7532W (7.5kg) compares to other Top Loading Washing Machines
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unhappyadelaide
- 10 reviews
not impressed
Not overly impressed with this machine. The wash cycle takes forever. I have had multiple issues with the machine clogging up because of dog hair/fluff in the filter which took me forever to work out why the machine would simply turn itself off mid wash and full of water. Technicians were no help. I worked it out myself. Now I know I have to regularly pull plug out the back to remove any buildup which then fills the laundry with the water that is in the machine after the drain cycle. Not happy with the quality of the clothes that come out at the end of the cycle. I only have rain water which is put through filters so my water quality is excellent. I would much rather use an old twin tub than this shiny new expensive waste of money.
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WilsonsMalvern
- 4 reviews
Absolutely love this machine
We wanted this machine for quite a while before finally buying it. Its great - it cleans so very thoroughly and spins out very dry for a top loader. I love the clear lid - I can see whats going on and adjust as necessary. It almost never goes off balance like my old one and looks good as well
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ALRSydney
- 2 reviews
- 1 like
2 years to the day
we have had this machine for 2 years - not really happy with water use - HATE the fact it ties clothes up into knots - then the PUMP STOPS WORKING.....a few days of trying to problem solve, a few more trying to work through the LG support service....3 times now i have had to "Bail out" the drum of water i cant get out any other way - Buying a F&P - never again - feel bad for the environment that 2 years it is crap, but cant go any longer going to laundromat to get washing done!!!
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Ms HappyAU
This is not a washing machine, it is a dirt machine
This machine is the worst ever. It leaves cloths more dirty than you put them in. Covered in lint, fluff and scrud. For which LG suggests your run a clean tub program of 3 hours every 10 washes or so. If only it worked/helped. It does not. And that is after LG replaced the motherboard as the machine before destroyed cloths by twisting them together and tearing them apart. The Worst Ever.
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ChaiSunnybank Hills
- 5 reviews
LG good
Works very well, it is very gentle on clothes, I like the easy cleanable lint catchers, I also like the fact that while the machine is filling you can add detergent etc. the only issue is the programming which I think is bit complicated. The machine runs very quietly that is good.
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Viki BPerth
- 3 reviews
- WTG7532W (7.5kg)
- Verified purchase
Life is Great
I'm in love with my new LG its stylish yet perfectly compact for my little laundry and smart. Ive never seen a washing machine spin as fast and as quiet as this, not waking my kids anymore i'm back to doing my washing of a night again. Awesome yet again LG.
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Find out how LG WTG7532W (7.5kg) compares to other Top Loading Washing Machines
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HeatherAldinga Beach
- 4 reviews
- 1 like
Impressed
To get the only negative out of the way quickly unless you are over 170cm tall it is hard to reach the bottom of the wash tub.
However positives are that there is no agitator so it can take large items like pillows or duvets reasonably easily and do a good cleaning job. Lots of functions which are easy to set and change to your requirements.
I like the clear glass lid so you can see what is going on.
After having had a F&P for 15 years I was anxious changing brands but to this point in time no complaints.
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Franky101Canberra
- 8 reviews
- 1 like
Great. Really happy with this top loader LG washing machine
Really happy with this purchase. Very quiet and has a glass lid that you can see through. Auto weighs the load and selects the water level (you can adjust it if you need to). You can also add items in after its started which is really handy. I like that it doesn't have an agitator, and haven't had any problems at all with clothes getting tangled up (I do use a lingerie bag for stockings and other delicates though). I find it a little bit small to be able to fit a queen size doona cover plus a full queen sheet set and pillowcases all together in one load. Otherwise very happy with the 7.5kg size. Very happy with the way the clothes come out. Clean, no stains from any build up etc. I'd happily recommend to friends and family.
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Can't wash waterproof or water resistant items
Washes ok, not particularly good or bad. Does seem to leave lint all over the clothes and doesn't leave them very dry after the spin cycle. The machine also can leak if not set to the right angle (not actually level) as spray during the rinse cycle can bounce off drum and down the inside of the machine on to the floor. Most disappointed to discover that the manual cautions you to never wash any waterproof or water resistant items in the machine. So no parkas, mattress protectors, ski clothing ... Pretty useless.
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WJ2104Hobart
- 4 reviews
- WTG7532W (7.5kg)
- Verified purchase
Reliable and Clean
A sturdy washing machine that cleans and rinse well! We wash our clothes and baby clothes separately. So far, everything has been holding up well. In terms of loudness, it is as loud/quiet as any other washing machine, I think. However, there are times when we wish the wash cycle can be quicker because time management is so important with newborns in the family.
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OldManDingoSydney
- 11 reviews
- WTG7532W (7.5kg)
- Verified purchase
Love this thing!
I absolutely LOVE, LOVE, LOVE this washing machine!
After seven years of despising my front loader, I was adamant that when the piece of junk finally died I would return to a top loader. Having no experience with a top loader with no agitator, I wasn’t too sure what to expect. However, so far I am stoked with the results. My clothes haven’t felt this clean in years. It evens cleans smelly old dog blankets to the point that there isn’t so much as a whiff of that gross doggy smell. The capacity is also large enough to handle queen sized doonas...Read more
without any dramas. This machine is quiet enough that I can do loads at any time of the day or night without disturbing anyone (important when you like to wash at midnight and live in an apartment complex). The song that plays at the end of a load is also relatively quiet and only plays once (a big plus for me). My only gripe is that there is no wool cycle which is annoying as hell but that was my bad for not paying attention to the various cycles in the specifications. I simply just wash my woollens on a warm cycle without the rinse cycle and then hand rinse in warm water. Also, to the people who have experienced tangling, I would suggest increasing the water level on the load. I have only ever experienced tangling when I’ve tried to be stingy with the water levels. When I am a little more generous with said levels, I don’t get the tangles. As always, Appliances Online made for a fantastic buying experience.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sammyasked
Can somebody tell me where the lint catchers are in this machine? they have to have one.i have done tub clean.still have lint on the clothes after doing a load not impressed.
2 answers
I have pets and regularly have to remove lint buildup. At back of machine, at the base is the hose connection for water going out. Empty tub then undo clip and remove hose. Some water will still empty onto floor. Remove lint from just inside...will often come out with water. If lint builds up machine won't work.
I have pets and regularly have to remove lint buildup. At back of machine, at the base is the hose connection for water going out. Empty tub then undo clip and remove hose. Some water will still empty onto floor. Remove lint from just inside...will often come out with water. If lint builds up machine won't work.
Cillaasked
How do i clean the lint out?
No answers
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LG A.LG
Hi JulsDen,
Thanks for taking the time to reach out. We appreciate your feedback and are sorry to hear you had a bad experience and would like to look into this for you, if you could please contact u... Read more
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