LG WTG8532WH (8.5kg) Questions & Answers

Looks like alot of people with this 8.5kg model are reporting a lint problem. I guess it is not scrud (which is caused by soap powder build up with cold washes). Scrud can get on clothes. I always warm wash to prevent scrud. If it is lint then I guess if the machine is not working in this dept. Only way is to wash lint type items together e.g. towels and other items separately. I have had a terrible run with several LG WTG7532W (7.5kg). No lint problem but repeat DE faults on lid caused by either the magnets or hinges. No help at all from LG. call centre.. They do not care about their customers or faulty products at all.

Hi,I think its down on the side of the drum? My 14kg model doesnt have one,its self cleaning but Im pretty sure this one does,will ask my mum to double check...

Hi again, sorry,this machine doesnt have a lint filter,its self cleaning so you dont have to worry!

Im not sure sorry,maybe just google some different brands?

yes check with the store

Sorry I can't help with that question. It is a different machine to mine I believe and I just turn my machine on and let it do its thing.

Check your manual

Actually now you mention it my clothes do get a lot of lint! i have just stopped washing anything with towels / tea towels etc. That seems to help

Hope to read an answer to this issue. Driving me crazy!

Hi guys, did you get an answer for the lint showing up on your clothes. We have the same model (WTG8532WH) and the problem has just started after 18 months.

No-sorry- but mine makes awful sounds! It's a real worry, sometimes sounds like it might blow up. Terrible washing machine, I can't afford another machine. Very disappointed, !!

Does it have teh smart phone ap that you can use to diagnose the problem

Our tech called it fuzzy logic.Unlikely they can fix it as we had a lemon too.Best would be to make them take it back before you've had it to long.We had a nightmare trying to deal with LG.Tech said the fuzzy logic is the problem.You either get a good one or a lemon.Call the company you bought it from LG will be no help.The customer service are a bunch of parrots you won't get anywhere with them.

I never come across that problem but yes sounds like pump to me

I have the same problem, have you found an answer to this?

Would be what they call fuzzy logic.Its the programing and could also be a dodgy pump or senser.You'll need a tech.Get it under warranty its common.We had it and a lot more go wrong.
The water has to go up hill to pump out or the machine will drain out during the cycle.
Check the manual insulation page.

Yes, just put the fabric softener in there and leave the plug. The machine gets the softener out on its own

Thank you for your response Ronnie.
I will try this again. but have noticed that when I have put the fabric softener in this compartment and the machine has finished washing, that the fabric softener is still in there (full). Why would this be happening?? Please advise. Kind regards, Mary.

I havent had that problem inspite of mixing colours with whites.and i have used different washing liquids with no stains.maybe 1 of your clothes is doing it.in my past washing machine i used bleach without mixing it in water first.that left white dot stains on my clothes.if y o u use powder instead of liquid make sure u disolve it thoroughly in hot water before putting in washing machine.

The first time I did a coloured wash with powder (I have always used hi quality powder products without any problems) I bleached my daughter brand new expensive blue cotton sheets and pillow cases. Expensive mistake. I now always mix the powder with hot water and wait until the bowl is almost full before I put it in the machine.
But as for the unusual stains, which could be fabric softener. If you do cold washes and use a fabric softener a wax like stains can happen. Don't use fabric softener if you do just cold washers. You might have to do a hot wash and a tub clean to get rid of the wax build up and even then there might be still some marks left. Fabric softener manufactures should make it quite clear that their products should not be used if you do mostly cold washes.

If you're only using cold water try preserving the soap powder. Wash lint items desperate to other things.

Check the water level, make sure it's high enough to fully submerse the load in the machine. Keep towels and other lint producing items seperate from items that attract lint. Go easy on washing powder, in the wash cycle there should only be a small amount of suds, if it looks like a foam party, then you have overdone it. And remember to clean the lint filter (if you have one) and/or run a tub clean cycle every couple of months.

Hi Mel,
Like Paul said about the water -
I found that when I did not manually select the water height, and let the machine do the automatic water height, there seemed to be more soap residue on the clothes - especially bed sheets. Since, manually selecting the water height - I always choose 10 - and do a little less soap (like Bob), it's helped to reduce the amount of soap. Lint residue, I have found this mainly when washing sheets - have had to end up washing some again, and also sometimes, wash the sheet by itself.

I have not found a way. The shortest cycle i have found is still 1 hour and does not spin properly. Very frustrating. i emailed the company to ask how to set a favourite cycle but received a quote from the user manual - completely useless! I could see no point asking for more info.. Just keep trying different settings every load. Arrrgh!!!

Sorry Lauren, I don't know because I got a refund.

Set to favourites.touch hot cold if you want warm which is best for dissolving clothes washing liquid.Set water level at what you want. Set wash at 3 for quickest. Set spin to ultra. Press start.Next time you use the machine just select favourites and it will repeat this without a setup.Hope that helps.

http://www.lg.com/au/washing-machines/lg-WTG8532WH
At this page on the www you can scroll down to AUTO CLEAN LINT SYSTEM where it states Your top load washer has a special cycle available just to clean the tub. Keep your tub in tip-top condition by running this cycle on a monthly basis to help remove detergent build-up and other residue.
On the basis of that I presume the idea of having to clean the filter is not correct. We mostly use our machine nos by selecting 1. Program quick wash 2.Spin high 3. Leave wash on three 4.water level 4 or whatever else just covers the clothes. It can be changed while the machine has started working. About 40 minutes. We are fully happy with the machine now. Did find out that liquid detergent gets an added bit of warm water and tipped into the bowl. The detergent holder is for powder and a technician advised us never to use powder in modern machines as there can be additives that affect the parts.

This machine does NOT have a filter of any kind, it left lint all over the clothes right from the first wash. By stating that you have to run a special cycle monthly to clean the lint out is admitting that this machine has a serious problem. Dark clothes are the worst for showing the lint, they look dirtier when they come out of the machine than when they went into the machine.

As far as i know there is only the inlet filters which need cleaning but from what i gather from these filters they are only going to cut out the sand that the water pipes bring in (not lint).
I would prefer the machine to have lint filters in it!!

That sounds odd, mine does not do that. I just turn on the on/off button, then select my programme (usually cotton wash) and walk away. It does take just over an hour. I also use the quick wash for small loads, this works well also. But i do notice it uses alot of water, but that could be only because we can now see in through the glass lid! I wish it had a quick cycle for large loads though.