The trampoline i ordered arrived promptly however we went to put it together as a suprise for our 2 & 3 year old daughter's birthday's to find parts missing. I should have read reviews from others as this seems to be a common occurrence. We had 2 very disappointed children and no apology from the company.
I am still waiting on the missing part as trying to communicate with the help center is ridiculous. They only reply at night and once i reply it takes 24 hours to get a response.
I was told boxes do not get checked when leaving the factory hence the missing parts, seems ludicrous!!
Don't waste your time ordering from this company or be prepared to be disappointed!!!