LivingSocial (page 2 of 46)

Awhile ago bought a coupon from living social and due to their website crashing, it charged me 3x the amount. They would not refund me until eventually after talking to numerous people they refunded me only part of the extra charges. Extremely disappointing.

I dealt with a person called Madhubani from Living Social. It was 2 fold, ordering and paying for 2 courses. Madhubani was able to sort both problems out, was in constant contact, and now I am able to use both courses that I paid for. Very happy, extremely.

tried to buy a deal and something went wrong, then i contacted the customer service, her name is Pooja and she handled the problem very fast and everything was done in one day.
very happy with the customer service and will always be a loyal customer of living social :)

I bought about AUD$200 worth of Swarovski Crystal jewellary. It was not even close to what actual Swarovki Crystal looks like. I asked them to give me some proof that these are Swarovski crystal. They send me a document which says that Swarovski sells crystal to other company. They blacked out the company name from the document as it was not produced for this company. After asking them about it, living social stopped communicating with me. They not only sold fake product but also sent me a fake document.

wonderful website and helpful staff. A lot of good deals!!!! We are so happy to find it. Thanks so much.

I'm so happy to find this website
Livingsocial it's the best & top & cheap deals
Even last time I bought a deal by mistake and I contact their customer support they was very helpful and straightaway help me and refund my money back

I ordered a product that was not the right specification and I informed living social via email. The support person was very efficient and helpful in getting me the right product and sent to me quickly to resolve the problem. This was rather a very unexpected and welcoming experience. I am happy to say to people that you can take comfort when buying products on living social that it would be supported efficiently.

I emailed living social customer centre and they sorted it out promtly. I was happy with their quick response. Great service.

I purchased a voucher and didn't realize the expiry date was only 90 days. I then tried to use the voucher and could not use it. I directly dealt with Living Social customer care and they managed to allow me to use the voucher.The customer care was fantastic and their assistance was 100% for the customer.I could not fault them in any way, my experience with the with was truly wonderful
Thanks again

I was having a problem, asked for help and this was sorted within 1 day, with that level of service I will be purchasing with living social again

User friendly site with backup, courteous responsive email support.
Would be easier to be able to speak to a Customer Support Representative, but email communication seems to be the way in 2017 !!

Little did I know but I had two accounts under different emails for Living Social, so couldnt locate my recently purchased voucher. One email cleared the issue up straight away, very timely and with little issue. Thanks for being attentive to my silly iissue!

Purchased a holiday. $399 fine print said it must be "booked" before 14th December. What it didn't say was it had to be redeemed before this date. Also half of the dates were blacked out as unusable. Tried contacting support three times in five weeks. Absolutely no responce. Finally had to get Paypal, to get me a refund. Will never deal with this company "Living Social" again.

I was having problems with the emails I was receiving. Although I received a reply to my concerns advising that I would receive a reply within forty eight hours the problem was resolved promptly and efficiently.

I was having trouble downloading my redemption form and the gentleman was more than helpful and patient, and I do thank him very much

After accidently purchasing a lunch voucher before confirming dates with my sisters I emailed living social and within 2 days I received a refund of the amount. The service is amazing.

I had purchased a beautician voucher last year. Unfortunately after several attempts to contact the beautician by phone, I went to the shop and found it had closed permanently. I contacted Livingsocial immediately advising them what had happened and they immediately provided me a credit. Yesterday, I went to use the credit on a dinner voucher but for some reason (probably my fault being a first time credit user) my credit wasn't used. I contacted Livingsocial who again, immediately cancelled my voucher and gave me a full refund; in order for me to re-purchase the dinner voucher using my credit. Thank you very much ! :)