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Reviews

4.0

243 reviews
5
(171)
4
(14)
3
(4)
2
(6)
1
(48)
  • Product Quality
    3.9 (17)
  • Return Claim MadeYes (6) · No (18)
  • Warranty Claim MadeYes (0) · No (22)
  • Product Appearance As advertised (78%) · Not as advertised (22%)
  • Shipping
    4.3 (18)
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Adam

AdamHunter Region, NSW

  • Verified customer

Amazing Products and Customer Service

published

I ordered a desk lamp online and my lamp arrived and was the ultra cool shape I was looking for but unfortunately they sent the wrong colour.
I uploaded an image and sent an email explaining the situation. And to my surprise I had a response within 5 minutes with an offer to ship a new one in the colour I wanted absolutely free - and I could keep the other one.
Amazing customer service that you just don't see everyday!



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
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Sylvia "S"

Sylvia "S"South East Queensland, QLD

  • 3 reviews
  • Verified customer

Delighted with purchase

published

Excellent experience, totally recommend this company, easy ordering, efficient delivery, lamps were as expected. Shades were little less quality than hoped but for the price they are fine. Very Happy.



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
LivingStyles
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JAZZY

JAZZYSydney, NSW

  • 4 reviews
  • Verified customer

Great Company and Beautiful Merchandise

published

I have presented 2 beautiful Tiffany lamps from this company 1 for my daughters birthday a floor lamp which arrived within 2 days it is just beautiful my daughter loves it. The other is a butterfly lamp which hasn’t arrived as yet but they have the decency to keep us up to date and let us know it’s on the way and the delay is with Australia post due the the current situation. Very happy would recommend



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Meri

MeriSydney, NSW

  • Verified customer

Excellent Service and Great Quality of goods!!

published

Excellent Service and Great Quality of Goods!!
I have purchased several items from this website and the quality of goods and services is exceptional!
My latest purchase were some dining chairs which are absolutely beautiful and of high quality and could not be happier!
Living Styles is my new go to store and would recommend them to anyone!
Thanks guys keep up the good work!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
LivingStyles
LivingStyles Service RepLivingStyles
  • Verified customer

Had an issue but it was resolved fairly.

published

Had an issue with a bookcase I purchased but it was resolved fairly. I was given a full refund including the shipping costs. Good to see an issue resolved properly, thank you.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
LivingStyles
LivingStyles Service RepLivingStyles
  • Verified customer

A fabulous service and excellent quality of all goods I have purchased.

published

So far I have purchased maple wood (hall) tables, an entertainment unit, 4 beautiful dining chairs, and awaiting my next delivery
The quality of all products are superb, and I will continue to shop with Living Styles as their communication on orders is exceptional as well.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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Nina

Nina

  • 5 reviews
  • 1 like
  • Verified customer

Would not recommend buying here

published

If i could give them a zero rating i would, poor customer service i had to chase them to see what happend with my order even though they promised to call me back numerous times they never did. In the end they told m my items were lost in the post and they would send me a new one well that was2 weeks ago and still nothing. Not happy at all ! Every customer should be treated fairly and equally i was not.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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  • Verified customer

King Bed

published

Bed in amazing quality for such a good price. You wouldn’t find one of this quality in a shop, for this price, anywhere. Was easy to assemble too. Just a lag on interstate postage which is understandable given the distance it had travel.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Annika H.

Annika H.Illawarra, NSW

  • Verified customer

Cane bedside Tables

published

I recently purchased two Celia Rattan 3 Tier Round Side Tables after my long search of finding something that would complete my bedroom look. James from customer service was great and my tables were of high quality with prompt arrival. LivingStyles will definitely be my go to when I continue furnishing the rest of my home!

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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  • Verified customer

Pleasant experience.

published

Easy to order, photo was clear, was as described, arrived intact and on time. Very satisfied with the quality and my dealing with this company. Would recommend them and use this company again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Di T

Di TSydney, NSW

  • 3 reviews
  • Verified customer

Great experience!

published

Great time frame for delivery. Very pleased with my cane lounge. Delivery people were friendly and courteous. Whole experience was perfect. Thankyou for being an amazing company to deal with.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
LivingStyles
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Emilio G.

Emilio G.Sydney, NSW

  • Verified customer

Outstanding customer service from James and Ricky which left me speechless.

published

I purchased the Letisia Lacquered Floor Vase, 140cm, Gradient Bronze from Livingstyles. Courier forgot to pick up item from manufacturer and there was going to be a delay. A phone call to James and Ricky who jumped leaps and bounds and went out of there way to organise delivery the same day i called them as i had taken a day off work. Return of calls and follow up was exceptional which gave me piece of mind and a pleasure to deal with. Livingstyles has a great range of quality products and was so happy i had discovered them online. Will be purchasing again without a doubt. As for the item I purchased I was more than happy with the quality and is my favourite piece at home. Big thanks to James and Ricky.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Cindy J

Cindy J

  • 2 reviews
  • Verified customer

Berkley Table Lamp

published

I purchased the Berkley Table Lamp from Livingstyles and I absolutely love it. Ordering from them was easy from start to end delivery. I received contact from staff member James regarding the order and his level of customer service was first class. Have ordered a couple of items from Livingstyles now and they have never disappointed. Will be looking forward to future orders.
Thanks Livingstyles.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
LivingStyles
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Everyone NEEDS to know about LivingStyles...They are unrivalled!!

published

I was looking everywhere for a lamp and a desk to compliment my new home decor and was close to despair as nothing matched and met our style - until we spotted the exact items on LivingStyle. Then from purchase to delivery to my home it was all done within the week and the products was just as I envisioned - 5/5 from me. Good work guys!!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Sam

SamSouth East Queensland, QLD

  • Verified customer

My garden urns are so amazing !!

published

Thank you for taking time time and care to have my cast iron garden urns delivered in mint condition. Love all the details and it was priced really well. Thanks Livingstyles.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Tina

Tina

  • 10 reviews
  • Verified customer

Issue rectified

published

I bought what I thought was a dove grey colour hallway runner but instead got a darker grey one. After initially refusing to refund me, customer service was able to resolve the issue quickly and satisfactorily after I explained the situation. The rug itself is of fairly good quality, just be aware the colour may not be 100% what you're expecting.

Shipping
Return Claim MadeYes
Product Appearance Not as advertised
1 comment
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Amy

AmyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Lovely Tv unit !!

published

Loving all the compartments on the Kvern lowline tv unit. My living room looks minimal and slimline. Thanks for your help in selecting this, it was the best decision. I will be ordering again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
LivingStyles
LivingStyles Service RepLivingStyles
  • Verified customer

Terrible Customer Service

published

Objects were not as advertised at all and customer service refused to exchange the product. Terrible service representative offered nothing to resolve the issue. If you order a round object it may show up square and you will be at a complete loss. I do not recommend this company.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
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Min

MinMelbourne

  • Verified customer

No returns or exchanges - worst homewares online shopping experience!

published

We ordered a 400cm runner & small rug for the house.

The runner can't be returned for a store credit or exchange.
Be very careful ordering from this business, I've never had this happen where I can't exchange an online order.
The Soho Texture Hand Tufted Round Shag Rug is also terrible condition, it is all bent and squashed and won't sit flush on the edges. We've used it for our puppy rug as a solution.
Shop with other providers who have exchanges available.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
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Cayce

Cayce

  • 2 reviews
  • Verified customer

Misleading Product

published
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
LivingStyles
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Cayce
Cayce
Page 1 of 13

Questions & Answers

Pam G

Pam Gasked

Can I return 2 cushions I bought as they are not colour I thought they would be and receive a refund? Thank you Pamela Goldfinch

No answers
PatP

PatPasked

Hi we live in Victoria and are interested in purchasing some furniture. We note that you have a vic warehouse. Is it possible to collect from the warehouse? Thanks Patrick

1 answer
LivingStyles
LivingStyles Service RepLivingStyles

Hi Pat,

Thank you for your query. We do not currently have a pick up point for customers in Victoria, all items are for delivery only. Should you have any further shipping enquiries regarding the item of interest our customer service team are happy to assist and can be reached on 1300 687 651. Thanks Pat.

Kind Regards,
Team LivingStyles.

Farmar

Farmarasked

What is the weight limit for bunk beds?

2 answers
LivingStyles
LivingStyles Service RepLivingStyles

Hi Framar,

Thank you for your question, the standard weight limit is 80-100kg.

In order to get a more accurate answer for the weight limit of our high quality bunks you will need to provide an email to [email protected] the question and the SKU code regarding the specific bunk you are querying into.

Kindly also not the SKU code is next to the product name on the product detail page.

Warmest Regards,

Fiona

LivingStyles
LivingStyles Service RepLivingStyles

Hi Framar,

Thank you for your question, the standard weight limit is 80-100kg.

In order to get a more accurate answer for the weight limit of our high quality bunks you will need to provide an email to [email protected] the question and the SKU code regarding the specific bunk you are querying into.

Kindly also not the SKU code is next to the product name on the product detail page.

Warmest Regard,

Fiona

Get an answer from our members and LivingStyles representatives

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