Started years ago with adsl with Lizzy and would give them 7 stars out of 5. Smooth transition to NBN, one NBN drop out solved by Lizzy very quickly. Michael and the team are always there to assist with personal service and without having to hold on the phone for ages- wonderful people.

Were experiencing drop out issues but one phone call to Lizzy and subsequent visit by NBN fixed all our issues. I want to personally thank Michael Buthune for all of his patience and assistance with assisting me through the issue.

Having been with Lizzy a number of years, I have always found the service offered by them excellent.
Alway polite on the phone and helpful, And when NBN came along, just one phone call to Lizzy, and all underway.
And soon connected.
The Team at Lizzy are great to deal with,

Good Service, good speeds and good prices, we couldn't ask for more.
We've left a large uncaring provider that left us on hold for 30
minutes or more whilst telling us how valuable our call was! We've
found Lizzy so refreshing.

I was so tired of dealing with overseas support staff, that I'd thought I'd give locals ago. It's a change to be talking to Aussies at Lizzy!

We have had dropouts but prompt, skillful correction by Lizzie got us back for all the tele-marketers to ring the bells.

The switch to Lizzy NBN has been really easy. The NBN install and the delivery of the wifi all went smoothly. Plugged in and it worked straight off the bat. Good speed too.

The switch to Lizzy NBN has been easy. The NBN install and the delivery of the WiFi all went smoothly. Plugged in and worked straight off the bat.
Good speeds.
Pretty happy.

No drop outs, good speeds. Lizzy's staff know their stuff, they sort any issues on the spot.
We're very happy

Lizzy helped us each step of the way changing from their ADSL to NBN. We couldn't be more pleased with the result. It's fast and no drop outs. We got the free phone service with our original phone number too.

29th 2018 Update: October Quick call pickup

Lizzy's staff patiently explained the ins and outs of changing to NBN toan old technophobe like me. Nice to speak to an aussie again.

This company is such a pleasure to deal with after having put up with
Telstra for years. Their support staff know their stuff, probably
because they're in Australia, and there's no stuffing around or
waiting on hold.

We've been with Lizzy for years. It's been great to deal with local aussies and it's quick to get through.
We've had a trouble free change over to NBN with Lizzy.

I have been with Lizzy for some years now and would not consider a move. I find Lizzy professional and efficient. The staff are easy to talk to and are very helpful. When I moved to NBN the staff were truthful and advised precisely what I needed. I would recommend Lizzy to anyone that asked. Well done to all.

I’ve only ever used Lizzy as an internet provider, I started with them many years ago and have never had a reason to try anyone else. Customer service has always been quick and easy.

Great Australian company, no waiting on the phone fantastic helpful staff, nothing is too much trouble. Would recommend to all

NBN
Excellent Connected within 4 days.
regular drop outs.
Extremely satisfied with the technical support, fantastic service given Christian and Nicholas would highly recommend Lizzy to anyone. Love that they are local. Cannot fault the service at all thank you so much for your care and support to someone who is not tech savvy.

I was setting up some wifi equipment and unfortunately through frustration reset the router. I contacted Lizzy helpdesk and they were fantastic in their support, and now the network is running perfectly through all the wifi connections in the house. I would recommend their service and support without hesitation.

Thing I've always appreciated about Lizzy is the customer service.
Costs are costs but its the service you really remember.

I had trouble setting up the modem for wifi NBN and I rang Lizzy support team to help me. Even though I found it difficult understanding all the terminology, the support technician was helpful and very patient and we eventually got it all working. Thank you Lizzy, you have always been helpful on the odd occasion I had a problem and I wouldn't think of changing providers.
Speaking to someone who made sure you understood!