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Reviewer Photos & Videos
Mohamed H M YoosufGreater Melbourne (Inner), VIC
- 13 reviews
- 1 like
- Verified customer
A smooth journey
I took over my investment property on 5th March 2020 satisfactory completed by Long Island Homes. Since the selection of an appropriate layout to match my land size making use of available space till completion my construction journey was smooth. I want to congratulate all staff of LIH who engaged to this project, especially Joe Raso who was the construction supervisor, for all his effort put in various stages of construction ensuring the house is built in line with the layout and specification. Joe was punctually attending all site meetings an...Read more
d inspections on time, and understand what I want. While taking over there were a few minor defects, some of them were rectified quickly and few others were agreed to be attended after the 3-months maintenance period. During construction, Joe was explaining all completed jobs clearly and when would the future works be done, giving me tentative timing for completion. The entire house was built in 7 months (Aug 2022 till Feb 2020). I recommend anyone who intends to build their first home or investment property to get in touch with LIH, and you will be lucky if Joe would be your construction supervisor. Because of the way the house was built with the quality and finish, I was able to lease it within 6 days from taking-over, yes from 11th March 2020 onwards without losing much time even during this Covit-19 outbreak.
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- Verified customer
Fantastic experience
We just moved into our new house built by LIH. They were able to build it within the time frame and the house looks great. Our site supervisor Steve was fantastic and very helpful. Girls in the office were also very helpful. Was always easy to contact them and communicate. Great team and a big thank to LIH.
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The reviewer stated that an incentive was offered for this review
- Verified customer
Free site cost is a lie, LIH dont do KDRB but still take deposit. Be aware. Cheap polystyrene cladding.
Cheap Polystyrene cladding upstairs and cheap polystyrene waffle slab. Sale person won't tell you that. I would not buy a house or build one that way.
LIH dont KDRB, but still took our deposit.
They said soil test will be done after the $1500 initial payment. It turned out to be a lie. They have not done soil test after now, which is 10 months waiting has passed.
FREE site cost is a lie.
About 6 months later we managed to get to colors and tenders stage.
...Read more
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Jayesh PandyaVictoria
- Verified customer
Long Island Homes makes Dream to Reality with Good team with Best people and Stylish designer
LIH team had a flexible approach to design process throughout. We had a clear concept of what we were trying to achieve with room n spaces & LIH helped us to achieve it from paper to production reality with ease. The whole process with Gallery selection was clear and concise giving both of us confidence in progression to construction. LIH helped us to create functional, stylish design to suit our lifestyle and budget. Big thanks to Surinder Mehta who discussed the size and budget and approached the house and land package to us. Being our First ...Read more
Home we had a fear factor but LIH team understood our requirements and interacted with us on every step to progression. Our site supervisor Mitch was best in class in his approach and technique, passionate in his work, confident, and is having very experienced team of tradesman. There were no major issues in any of the construction phases but minor issues which was addressed by our inspector was rectified quickly & within a time frame that gave us piece of mind. He always maintained trust relationship and thorough legend in his profession. LIH have really set the bar high as per the standards and definitely in future would like to approach them for another dream.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Fantastic quality home thank you Long Island Homes!
We have just had our home built by Long Island Homes. The first stages were exciting, where we inspected the home designs and decided upon exactly what we wanted. Then watching our vacant block of land slowly come to life was very exciting. The team in the office supported us with our many questions and guided us through the entire process. Our supervisor Ryan really cared about our new home and he worked very hard to ensure that the tradesman completed the work above our expectations. He was patient and attentive and we couldn’t be happier. The tradesman were very skilled and polite and have built us the perfect home.Thank you Long Island Homes!
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LatsGreater Melbourne (Metropolitan), VIC
- Verified customer
Great experience!!
We had a good experience with Long Island from day one to finish. The team was very helpful and able to provide services on time.
As you do with any build, you need to make so many decisions through the colour and electrical process but the team held our hand and made it feel seamless and easier than expected.
Special shout out to the building supervisor Ryan, the level of service we received from him has been outstanding.he is so easy to deal with, really friendly and helpful, always be available to answer questions and did his best to meet our enquiry.
He went the extra step to make any little corrections that we pointed out.
Will definitely recommend Long Island!!
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- Verified customer
Our first dream house
The cost was reasonable comparison others.
Site Mgr Mitch is perfectionist and he did his job very well on time.
Issued invoices on time.
Each fortnight got the update about building stage.
We got the suggestions from Interior designing team (Monique) which was very helpful.
Michelle Berardi- Customer Liaison Mgr helped us throughout the process.
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Jam MGreater Melbourne (Outer), VIC
- Verified customer
Our experience building with Long Island Homes
We had a good experience building with Long Island Homes.
Initially, the Sales process was smooth, and the variations were well actioned and executed by the Sales Manager Sunny.
During construction, the on-site supervisor Mitch did a great job and displayed high level of professionalism and handover was timely and informative.
We would like to give the following feedback:
1) Long Island issued invoices with 7 (seven days) payment terms which includes non-business days with threat of penalty for late payment. This must be rectified to 7(se...Read more
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- Verified customer
Responsible builder, happy with result
We are very happy with the new house, and thanks to the supervisors Joe and Stephen. The company is responsible and flexible, and the building cost is reasonable. We have a double floor house, and buulde completed within 1 year. Just with they have more choices of their upgrade range. We will certainly consider to use their service again.
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Mary Hazel AmperGreater Melbourne (Outer), VIC
- Verified customer
Dream Home Complete!
Last Oct 2022, our dream home became a reality. Thanks to Long Island Homes. No major dramas experienced except for the CCTV cable installation but was immediately fixed. No major issues during construction & communications with Michelle, Kassandra & Stevan had been easy. Overall, we are happy with our build in terms of quality & cost that we chose Long Island to build our first investment property which will commence early this year =)
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Ryan S.Victoria
- Verified customer
Love the design and 99% smooth building process
On the whole the build went very smoothly. I would recommend doing regular site visits, the few issues we identified were rectified very quickly, but if you don't see them then they may be missed. Final costs were slightly above estimate, due to one change from us and one from the builder (a drain). Overall very happy.
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Mrunal BaradMurrumbidgee Region, NSW
- Verified customer
Great experience and smooth transaction.
99% everything was great. 1% can never be satisfied. The build was well managed, quality is above average. few issues on handover day, as 4 builders points not completed. the final cost was only $1300 higher than the original quoted price. overall happy with the company and the way they handle the project, building supervisor very immature.
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kisnen c.Victoria
- Verified customer
Well designed and smooth execution
I just finished a new build with Long Island, cannot thank them enough for the whole experience.... hats off to Norman, Steven and Michelle who have all made this an amazing experience.... the professionalism that the Long Island team have is better than other big volume builder that I have used in the past.... Will definitely recommend Long Island for anyone wanting the smooth and still high quality building in process
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Dan CannonSouthwest, VIC
- Verified customer
Easy to work with building company, would recommend to others
We had a very positive experience with Long Island Homes. The structure and look of the house was impressive and we were able to look through and ask questions when we requested. The handover was brought forward and we were able to get in earlier than predicted. Communication was effective and overall, we enjoyed working with Long Island. Would recommend to others.
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- Verified customer
Long Island Homes - Great build
We started our building process in Feb 2022 and handover at the end of Nov. We are very happy with the build / trades, office staff and site supervisor Ryan. Ryan was knowledgable and always willing to help.
The process was seamless from start to finish & there was always progress happening in which we were informed about.
I would highly recommend Long Island Homes.
We couldnt be happier than the design and quality of our build !
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Lihua and PauloGreater Melbourne (Outer), VIC
- Verified customer
Satisfied about our new house
We are very happy for our new home, well design, good customer service. The process of building were smooth, every stage has experienced staff to escort us. Especially, our site superior Joe is very experienced, we were so luck to has him. Enjoy every moment since we moved in two months ago. Will use Long Island if we build another house.
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John S.Greater Melbourne (Outer), VIC
- Verified customer
Very nice builder
Building was smooth. Ninos the supervisor was helpful and the whole experience was pleasurable. Fixed cost. So theres nothing to argue about cost. Building quality was good. Generally happy with the build. Small things to fix but all good. I would strongly recommend this builder to anyone that is planning to build.
They are good builders with good management and supervisor
Build my second house at Bruny dr tarneit, the builders was excellent and the service was very good. I would recommend this builder because they take some time to build a good quality home and don't rush the building process. I find it very easy to talk to the supervisor and he's helpful with good ideas.
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Mark H.Southwest, VIC
- Verified customer
Can't fault Long Island Homes
Wonderful customer service from the minute we walked into their display home til hand over of our new home and beyond. Craig, Theary, Robbie and whole team were fantastic. The color & styling selection process was easy with the team's advice.
During the building process, nothing was too much trouble, none of my questions were too minute or silly for them. Communication was exceptional, timing was perfect and attention to detail brilliant. A couple of small problems in the days following settlement were dealt with swiftly, efficiently and import...Read more
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PGAMGreater Melbourne (Outer), VIC
- Verified customer
Another satisfied LIH customer!!!
I am impressed with my experience in building my home with Long Island Homes (LIH). Firstly, I had a positive experience with the Sales consultant, Raj. He helped me a lot to customise the floor plan to suit my block. The pre-site liaison officer, Cassandra Azzopardi, was able to answer all my queries with patience. Cassandra's communication was informative and clear. Monique and Samira have been very supportive during my colour selection appointment and their attention to detail was truly incredible. Then, I have dealt with Michelle Ford, clie...Read more
nt liaison officer. Michelle always promptly replied to my emails and returned my phone calls. It was a pleasure to deal with Michelle. Donna at the reception has been very supportive too. Finally, I was impressed with my site supervisor, Ryan Vella's commitment throughout the construction process. I have dealt with several supervisors in the past with other builders, but Ryan is unique. He is patient, trustworthy and has cultural sensitivity to clients' needs. He ensured that my needs are looked after and managed the subcontractors well. On the few occasions, when I brought an issue or request to him, he listened carefully, and always took remedial action. Ryan's calm and easy-going approach has been very helpful to take away all my stress throughout the construction process. Although the construction took some time to complete, I am happy with the final product so far (it has been only 2 months from the handover). I had used other builders in the past, but I am delighted with the professionalism and service extended to me by LIH's awesome team. I can recommend LIH highly to prospective new home owners.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent. Overall very satisfied.
Time management was perfect from the quote to completion.
Site supervisor was very proactive and have managed the project very well. He was knowledgeable and experienced. Also confident to take necessary decision and where necessary, tried to point us in the right direction.
Sales consultant service was also satisfied. He suggested us the necessary and required inclusions. He was also pointing us to the displays where we could physically see the products. Sales Consultant was very knowledgeable and was able to include maximum items in the in...Read more
itial quotes. There wasn't any surprise at all. Colour Selection team was also efficient enough. There wasn't any last minute surprise at from either of the team at Long Island Homes. The project was managed in time. Compared to other family friends construction experience, our was quick enough with good quality. We have moved in the house since one and half months and overall satisfied.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Alamasked
Hi, we are building with long island and our handover date is 9th May, due to somenurgent work I have to go overseas on 4th may, can you have the the handover before that. I am asking only for one week prior
No answers
Alamasked
Hi, we are building with long island and our handover date is 9th May, due to somenurgent work I have to go overseas on 4th may, can you have the the handover before that. I am asking only for one week prior
1 answer
Hi, I think the actual handover date has to contact with builder, for our experience, it depends on your final inspection review.
jassasked
Hi Guys,
I have paid $1500 deposit and waiting for colour selection appointment. I am building in point cook. My question is how much negotiable LIH are? Any tips which things are negotiable? If Any one built with LIH in Upper Point cook can share their experience? Any suggestion on a private inspector & legal person who can go through the contract with us before signing?
2 answers
Hi Jess, I'm currently building with long Island homes. When we were choosing colours we were unable to get accurate prices or a total price at our colour appointment. I'm not sure if that'll be the same for you - as we picked our colours last year. However we did take 7 hours to pick, as first home buyers we thought we knew what we wanted haha. Not knowing the accurate price made it hard as we upgraded a lot of things. However we were happy with the end price. They send out the colour selection & total price via email to sign. We've been fortunate with our build, we changed the heights of our windows, added an extra window and wanted taller doors for our wardrobes and sliding doors. Which was our fault for not realising when we signed the contract. This added an extra cost and extended our contract end date. We're very great full it could be changed. My advice is to make sure you go over your drawings, so you don't do what we did only realise once they've started building. I would highly recommend getting a private building inspector. Our inspector is called Darbecca. Well worth the money. We didn't get a conveyancer to go over our contract, so I can't help you with that question. All the best with your build
Hi Jass - we found LIH to be the most negotiable, we tried a few other mainstream builders and they just said no. Before you go in for the big day figure out your own colour schemes so you have a good idea on what you want - also choices of flooring, tiles, carpet then all the rest - bricks, roof tiles, rendering, toilets, taps, lighting, doors, kitchen cabinetry and the list goes on. Also check plans to make sure it is what you want etc etc - they are all negotiable - depending on pricing of course. Good luck on the journey.
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