??!

Reviews

4.3

105 reviews
5
(71)
4
(17)
3
(2)
2
(3)
1
(12)
  • Build Stage
    • Post-Construction (60)
    • Mid-Construction (2)
    • Pre-Construction (1)
  • Customer Service
    4.7 (55)
  • Site Admin
    4.8 (51)
  • Timeliness
    4.5 (49)
  • Structural Integrity
    4.8 (47)
  • Plumbing & Waterproofing
    4.6 (45)
  • Electrical & Lighting
    4.8 (48)
  • Flooring
    4.8 (48)
  • Transparency
    4.6 (46)
Previous
Next

Reviewer Photos & Videos

  • More
Mohamed H M Yoosuf

Mohamed H M YoosufGreater Melbourne (Inner), VIC

  • 13 reviews
  • 1 like
  • Verified customer

A smooth journey

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
  • Verified customer

Fantastic experience

published

We just moved into our new house built by LIH. They were able to build it within the time frame and the house looks great. Our site supervisor Steve was fantastic and very helpful. Girls in the office were also very helpful. Was always easy to contact them and communicate. Great team and a big thank to LIH.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
See all answers

The reviewer stated that an incentive was offered for this review



  • Verified customer

Free site cost is a lie, LIH dont do KDRB but still take deposit. Be aware. Cheap polystyrene cladding.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
See all answers
Home Builders

Find out how Long Island Homes compares to other Home Builders

Know better, choose better.

Compare all
  • Verified customer

Long Island Homes makes Dream to Reality with Good team with Best people and Stylish designer

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
See all answers
  • Verified customer

Fantastic quality home thank you Long Island Homes!

published

We have just had our home built by Long Island Homes. The first stages were exciting, where we inspected the home designs and decided upon exactly what we wanted. Then watching our vacant block of land slowly come to life was very exciting. The team in the office supported us with our many questions and guided us through the entire process. Our supervisor Ryan really cared about our new home and he worked very hard to ensure that the tradesman completed the work above our expectations. He was patient and attentive and we couldn’t be happier. The tradesman were very skilled and polite and have built us the perfect home.Thank you Long Island Homes!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
See all answers
Lats

LatsGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great experience!!

published

We had a good experience with Long Island from day one to finish. The team was very helpful and able to provide services on time.

As you do with any build, you need to make so many decisions through the colour and electrical process but the team held our hand and made it feel seamless and easier than expected.

Special shout out to the building supervisor Ryan, the level of service we received from him has been outstanding.he is so easy to deal with, really friendly and helpful, always be available to answer questions and did his best to meet our enquiry.
He went the extra step to make any little corrections that we pointed out.

Will definitely recommend Long Island!!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
See all answers
  • Verified customer

Our first dream house

published

The cost was reasonable comparison others.
Site Mgr Mitch is perfectionist and he did his job very well on time.
Issued invoices on time.
Each fortnight got the update about building stage.
We got the suggestions from Interior designing team (Monique) which was very helpful.
Michelle Berardi- Customer Liaison Mgr helped us throughout the process.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
Jam M

Jam MGreater Melbourne (Outer), VIC

  • Verified customer

Our experience building with Long Island Homes

published
Build StagePost-Construction
Construction End DateNovember 2022
  • Verified customer

Responsible builder, happy with result

published

We are very happy with the new house, and thanks to the supervisors Joe and Stephen. The company is responsible and flexible, and the building cost is reasonable. We have a double floor house, and buulde completed within 1 year. Just with they have more choices of their upgrade range. We will certainly consider to use their service again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
See all answers
Home Builders

Find out how Long Island Homes compares to other Home Builders

Know better, choose better.

Compare all
Mary Hazel Amper

Mary Hazel AmperGreater Melbourne (Outer), VIC

  • Verified customer

Dream Home Complete!

published

Last Oct 2022, our dream home became a reality. Thanks to Long Island Homes. No major dramas experienced except for the CCTV cable installation but was immediately fixed. No major issues during construction & communications with Michelle, Kassandra & Stevan had been easy. Overall, we are happy with our build in terms of quality & cost that we chose Long Island to build our first investment property which will commence early this year =)

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
See all answers

The reviewer stated that an incentive was offered for this review

Ryan S.

Ryan S.Victoria

  • Verified customer

Love the design and 99% smooth building process

published

On the whole the build went very smoothly. I would recommend doing regular site visits, the few issues we identified were rectified very quickly, but if you don't see them then they may be missed. Final costs were slightly above estimate, due to one change from us and one from the builder (a drain). Overall very happy.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
See all answers

The reviewer stated that an incentive was offered for this review

Mrunal Barad

Mrunal BaradMurrumbidgee Region, NSW

  • Verified customer

Great experience and smooth transaction.

published

99% everything was great. 1% can never be satisfied. The build was well managed, quality is above average. few issues on handover day, as 4 builders points not completed. the final cost was only $1300 higher than the original quoted price. overall happy with the company and the way they handle the project, building supervisor very immature.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
See all answers

The reviewer stated that an incentive was offered for this review

kisnen c.

kisnen c.Victoria

  • Verified customer

Well designed and smooth execution

published

I just finished a new build with Long Island, cannot thank them enough for the whole experience.... hats off to Norman, Steven and Michelle who have all made this an amazing experience.... the professionalism that the Long Island team have is better than other big volume builder that I have used in the past.... Will definitely recommend Long Island for anyone wanting the smooth and still high quality building in process

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
See all answers
Dan Cannon

Dan CannonSouthwest, VIC

  • Verified customer

Easy to work with building company, would recommend to others

published

We had a very positive experience with Long Island Homes. The structure and look of the house was impressive and we were able to look through and ask questions when we requested. The handover was brought forward and we were able to get in earlier than predicted. Communication was effective and overall, we enjoyed working with Long Island. Would recommend to others.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Long Island Homes - Great build

published

We started our building process in Feb 2022 and handover at the end of Nov. We are very happy with the build / trades, office staff and site supervisor Ryan. Ryan was knowledgable and always willing to help.
The process was seamless from start to finish & there was always progress happening in which we were informed about.
I would highly recommend Long Island Homes.

We couldnt be happier than the design and quality of our build !

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
See all answers
Home Builders

Find out how Long Island Homes compares to other Home Builders

Know better, choose better.

Compare all
Lihua and Paulo

Lihua and PauloGreater Melbourne (Outer), VIC

  • Verified customer

Satisfied about our new house

published

We are very happy for our new home, well design, good customer service. The process of building were smooth, every stage has experienced staff to escort us. Especially, our site superior Joe is very experienced, we were so luck to has him. Enjoy every moment since we moved in two months ago. Will use Long Island if we build another house.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
See all answers

The reviewer stated that an incentive was offered for this review

John S.

John S.Greater Melbourne (Outer), VIC

  • Verified customer

Very nice builder

published

Building was smooth. Ninos the supervisor was helpful and the whole experience was pleasurable. Fixed cost. So theres nothing to argue about cost. Building quality was good. Generally happy with the build. Small things to fix but all good. I would strongly recommend this builder to anyone that is planning to build.

They are good builders with good management and supervisor

Build my second house at Bruny dr tarneit, the builders was excellent and the service was very good. I would recommend this builder because they take some time to build a good quality home and don't rush the building process. I find it very easy to talk to the supervisor and he's helpful with good ideas.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
See all answers
Mark H.

Mark H.Southwest, VIC

  • Verified customer

Can't fault Long Island Homes

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
See all answers
PGAM

PGAMGreater Melbourne (Outer), VIC

  • Verified customer

Another satisfied LIH customer!!!

published
Build StagePost-Construction
Construction End DateSeptember 2022
  • Verified customer

Excellent. Overall very satisfied.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
See all answers
Page 1 of 6

Questions & Answers

Alam

Alamasked

Hi, we are building with long island and our handover date is 9th May, due to somenurgent work I have to go overseas on 4th may, can you have the the handover before that. I am asking only for one week prior

No answers
Alam

Alamasked

Hi, we are building with long island and our handover date is 9th May, due to somenurgent work I have to go overseas on 4th may, can you have the the handover before that. I am asking only for one week prior

1 answer
WYL
WYL

Hi, I think the actual handover date has to contact with builder, for our experience, it depends on your final inspection review.

jass

jassasked

Hi Guys,
I have paid $1500 deposit and waiting for colour selection appointment. I am building in point cook. My question is how much negotiable LIH are? Any tips which things are negotiable? If Any one built with LIH in Upper Point cook can share their experience? Any suggestion on a private inspector & legal person who can go through the contract with us before signing?

2 answers
Sam
Sam

Hi Jess, I'm currently building with long Island homes. When we were choosing colours we were unable to get accurate prices or a total price at our colour appointment. I'm not sure if that'll be the same for you - as we picked our colours last year. However we did take 7 hours to pick, as first home buyers we thought we knew what we wanted haha. Not knowing the accurate price made it hard as we upgraded a lot of things. However we were happy with the end price. They send out the colour selection & total price via email to sign. We've been fortunate with our build, we changed the heights of our windows, added an extra window and wanted taller doors for our wardrobes and sliding doors. Which was our fault for not realising when we signed the contract. This added an extra cost and extended our contract end date. We're very great full it could be changed. My advice is to make sure you go over your drawings, so you don't do what we did only realise once they've started building. I would highly recommend getting a private building inspector. Our inspector is called Darbecca. Well worth the money. We didn't get a conveyancer to go over our contract, so I can't help you with that question. All the best with your build

David
David

Hi Jass - we found LIH to be the most negotiable, we tried a few other mainstream builders and they just said no. Before you go in for the big day figure out your own colour schemes so you have a good idea on what you want - also choices of flooring, tiles, carpet then all the rest - bricks, roof tiles, rendering, toilets, taps, lighting, doors, kitchen cabinetry and the list goes on. Also check plans to make sure it is what you want etc etc - they are all negotiable - depending on pricing of course. Good luck on the journey.

Get an answer from our members and Long Island Homes representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.