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65 questions from our users
Dahlia s.asked
Is this Steampod #3 ?
No answers
Lisaasked
Why steam isn’t coming out of steam pods anymore?
No answers
Ntina Chrisasked
is there any home-maintenance needed? cleaning of the tank or wires which the water is passing?
Gabrielle B.asked
I have only used my steampod 3 twice.There is very little steam coming out of it.I filled it up to max and it used only about 1/4 of water.I also noticed the ' filter' is hanging loosely to one side in tank if I hold it sideways.Is all this normal?
No answers
Claire K.asked
Please can someone help do steam pods turn of if left on? thanks
No answers
VishiBasked
My steampod is not switch on it almost 05 months i have it..Can someone help me
No answers
Theresa1982asked
My daughter will only have her steampod 12months Christmas day and today 20th December 2022 it start spitting out brown water which we cleaned,im guessing limescale... when turned back on all the lights is flashings on the voltage and strip light on top and a fan sound from bottom of the water pod...she has been using tap water so im wondering is there any chance of a replacement from manufacturers or will a new 1 have to be bought???
No answers
Charlene I.asked
Hi, I just noticed that my steampod is leaking water. when I put water in the tank and switch the steampod on the water started coming out.. Anyone can help me, please ?
Ana M.asked
Hi my steampod holes it seems to be blocked it makes a lot of noise but no steam coming out.
Is there any way to clean and unblocked?
Thank you
1 answer
Didnt notice any such thing with mine. Maybe get in touch with the store you bought it from?
Rawanasked
My steampod not sending out the vapor anymore it seems like they need to be clean how can i clean the small round vapor parts on the straightner.
Thank you
No answers
Dilshadasked
My stem pod is blown where can I send it to get repair? I have ask this question before but no body answers my question
1 answer
I'm sorry, I do not know. I haven't as yet needed a repair on mine. Maybe get in touch with the company you bought it from?
Dilshadasked
I bought a steam pod which blew up and steam is not working, what do I do and where can I take it as I have had it for three months only, given that it is under warranty? I dis previously enquire about this and was told to take it to Rowenta Salon where they denied any knowledge of this. Your help would be greatly appreciated. Thanks you regards Dilly,
Deirdre McNamaraasked
Hi I have just received a new Loreal Steam Pod but it won't turn on. I have half filled the water compartment and plugged it in but nothing happens when I try to turn it on? Is there a reason for this?
No answers
Claudine M.asked
How to clean the steem holes pls?
No answers
Sueasked
What is the difference between the new white Pod and the original Pod
No answers
Pat H.asked
There is no steam coming from my steam pod. Any help?
No answers
Charmasked
Hello I have bought two steam pods over the past seven months. The 2nd one popped while straightening my hair, similar to what happened to the first one. Is there no warranty? How can this be looked into? Why is this happening. Once it pops, the straightener does not come on.
No answers
Jackie F.asked
My steam pod seams that the steam holes are not producing steam even though it has water .what can I clean it with pls ?
No answers
Norah N.asked
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