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Fantastic service in store and from delivery crew
I enjoyed the store experience, very satisfied with the range and quality of products and the great customer service. The staff member was very informed about the products available.
I was also very impressed with the fast and prompt delivery of the goods by the crew who were very friendly and professional.
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MelSydney, NSW
- NSW, Crows Nest
- Verified customer
Fabulous Customer service, product knowledge and quality!
We recently made a purchase from the crows nest store and were so impressed with the service we received. Staff were very friendly, helpful and knowledgeable- prepared to listen to our needs.
We received the products two days after our purchase and both the delivery and assembly was also of high standard.
1 comment
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Excellent service and product. Whole process was quick and easy. Very pleased!!
Isabelle in the Crows Nest store took us through so many great sofa options and went out of her way to make sure we got the right sofa, delivered as soon as possible!! Delivery was so quick, considering usual furniture delivery times and the guys came and assembled the sofa professionally and took all rubbish with them. Quality service!! Would recommend. Very pleased with the sofa in our home.
1 comment
Lounge L.Lounge Lovers
Hi Merson,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with Isabelle's assistance and with your new lounge. Hoping to see you again soon.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
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Excellent Service
Buying a lounge from Lounge Lovers was a very satisfactory experience. The staff were great at the store, information received about my delivery was prompt and friendly. My lounge arrived when scheduled and was delivered by two very friendly and efficient staff.
We pull highly recommend them to others. I love my new lounge. Thank you
1 comment
Lounge L.Lounge Lovers
Hi Margie,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and s... Read more
atisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
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Perfect!
Beautiful pieces! It was all so easy, fast, and they assembled it all for me. I’d definitely recommend to my family and friends as this was such a good experience. Thanks so much!
1 comment
Lounge L.Lounge Lovers
Hi Hannah,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
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AbiSydney, NSW
- NSW, Crows Nest
- Verified customer
One very happy customer! Great value for money, great quality and great customer service!
I bought the Silas table and Anya chairs. The quality is surpassed my expectations. I was also kept well informed of delivery timeframes right down to 20mins before arrival. So pleased I also opted for assembly and packaging removal. The ‘Guys’ were great, so careful and knowledgeable. I’m one very happy customer. Would definitely shop at Lounge Lovers again.
1 comment
Lounge L.Lounge Lovers
Hi Abi,
Thank you for the great review! We’re so happy you loved your new chairs and Silas table and that our team's effort made an unforgettable mark on you.... Read more
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Nantida W.
- 3 reviews
Attentive, informative and considerate with good quality products
Products are of good quality. You feel like you can browse through the place at your leisure without being pressured. The assistant left you to it, which was nice and was very helpful when needed.
Delivery: there's clearly attention to detail. Show consideration for the customer in the process. Kept me informed and tried to accommodate. Much appreciated! Thank you.
1 comment
Lounge L.Lounge Lovers
Hi Nantinda,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and... Read more
satisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
Dining table set
They have great looking stuff at a reasonable price. The lady at the shop was friendly and the process of delivery is good. You can also a bit extra and get your furniture assembled. I highly recommend them.
1 comment
Lounge L.Lounge Lovers
Hi Jessica,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and furnitures.... Read more
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Best Lounge Ever!!
Quality is great and it was very easy to assemble. The Lounge is really comfortable and worth the extra when compared to Ikea. The delivery staff were also very helpful.
1 comment
Lounge L.Lounge Lovers
Hi Jason,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and with your new lounge.... Read more
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Anna Z.Sydney, NSW
5 star service
Not satisfied with my first purchase, I called the lounge lovers customer service within the 14 days and what I imagined would be an ongoing battle turned out to be the smoothest swap over possible, the customer care team were great throughout. Communication was consistent and the delivery team were amazing, hats off to the customer service, Alex and the delivery team. Would definitely recommend Lounge Lovers to anyone in the market!
1 comment
Lounge L.Lounge Lovers
Hi Anna,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and sat... Read more
isfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Chair ordered and delivered
The chair I ordered directly at the store came quickly and was just as floor model. We live in a high rise unit. It was brought up to unit by great delivery personnel, reasonable delivery cost too. Assembly was minimal, just attaching feet. Would definitely buy from Lounge Lovers again
1 comment
Lounge L.Lounge Lovers
Hi there,
Thank you for the great review! We’re so happy you loved your new chair and that our team's effort made an unforgettable mark on you.... Read more
We hope to see you again soon!Similar opinion? Write a review on ieatwords.com.au!
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VHKSydney, NSW
Awesome service and product
From the moment we walked into the store and to the very last process of delivery, the team at Lounglovers have been great. Thank you to Georgia, Jenny and Alex.
1 comment
Lounge L.Lounge Lovers
Hi there,
We appreciate your amazing review and we're thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
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Backup and delivery.
We had a Saturday delivery and the guys were on time, totally professional and nothing was a problem as they unpacked and set up our new lounges. Awesome service with great backup in terms of communication from headquarters. Highly recommend.
1 comment
Lounge L.Lounge Lovers
Hi Gary,
Thank you for your awesome feedback! We are very glad to know you are happy and satisfied with our service and with your new sofa.... Read more
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Affordable products
Visited the crows nest branch . Good range and quality of products at reasonable price points . The products we chose were easy to assemble . Amazing delivery drivers - very friendly and helpful .
1 comment
Lounge L.Lounge Lovers
Hi Binita,
Thank you for your amazing feedback. We hope you are having a great time with your new furniture and we're glad that our team was able to assist you.... Read more
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Excellent customer service
Excellent and attentive customer service in store. Extremely prompt in subsequent email correspondence. And accommodating in terms of answering all my questions to satisfaction. Delivery was quick and professional. Two thumbs up
1 comment
Lounge L.Lounge Lovers
Hi Tiffany,
We appreciate your wonderful review. We are very glad to know you are happy and satisfied with the product and service.... Read more
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Great value chairs. Awesome delivery service.
I updated my dining room chairs and Lounge Lovers made it an enjoyable hassle free experience. I was a little disappointed I had to wait 3 weeks for stock but the level of after sales care more than made up for it. The delivery arrived at an exact time (you can track the truck) and it took about 30 min to assemble all the chairs. I'm very happy with my purchase.
1 comment
Lounge L.Lounge Lovers
Hi Sharon,
Thank you for sharing your experience here with us. We're so pleased to know that you loved your new dining chairs.... Read more
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Kyle
- 3 reviews
Great product, Great price, Great service
Great sofa bed, browsed online then went into the Crows Nest store where Georgia showed me how to operate it. Once delivered I found it easy to use and set up.
1 comment
Lounge L.Lounge Lovers
Hi Kyle,
Thank you very much for the recommendation. Glad you love you're happy with our service. Hoping to see you soon again :)
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Very happy
Parking in nearby cross st
Convenient location
Great instore service
Good price for product
Store was set up very well
Exellent range of products
Friendly delivery drivers
Easy to assemble
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Great service, extremely happy with my chair
Very easy to find my way around the store, very helpful staff. The product is perfect and comfortable and well built. Lucky for me, my cousin assembled the chair for me.
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Terrific experience and delivery was well managed
The experience in store was as professional and helpful as the delivery. Communication was great throughout and the quality of the product was as expected. Thanks again team, great job!
1 comment
Lounge L.Lounge Lovers
Hey Phil,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know you are happy and satisfied with the product and service.... Read more
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Lounge L.Lounge Lovers
Hi Mel,
Thank you for sharing your experience here with us, and we really appreciate it. We are delighted to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xx