We ordered a dining table, dining chairs and a TV Unit. We chose delivery and service was great, also the furniture was already assembled except for the feet of the table, chairs and TV units, so it was very easy to finalise the assembling. Love the products, thanks :)

Engaging service took interest in my needs chairs easy to assemble .One chair damaged but was replaced ..........Delivery was on schedule choice of timings even on a Saturday.Plan to go back

Store staff & delivery guys amazing. . The product quality & the range of goods I wanted were available & a great selection to choose from. I paid to have my table assembled & chairs unpacked. Well worth it- no stress. Thanks Lounge Lovers

Everything was seamless from purchase to delivery. I received great help in the store to choose the right dining chairs. The chairs were in stock and were able to be delivered within 2 business days for a cheap price.
The chairs came already assemble so it was simple to just take them out of the box and take off the packaging. Would definitely use this store again.

Being in the middle of a pandemic, we were somewhat worried about finding furniture that we would like. Luckily, we were able to book a brief appointment with one of Loungelovers staff at Waterloo who showed us some of their great products. Delivered today, looks fantastic, really happy! Thanks!

The store was simple but very well set up, everything looked beautiful and well styled. It was hard to pick one lounge because there were so many we liked. We just received our lounge today and it looks just like it looked in the store, absolutely love it. Super easy to assemble, only had to put the legs on. No problems with delivery, the tracking system was so good and so easy to follow, that was awesome!!
Excellent service and experience Thankyou!!

Great and friendly customer service. The staff were very happy to help us find what we were looking for. They also have great range of different products which are great quality. Also very speedy delivery service.

The showroom is awesome and the sofa was easy to assemble - just put the legs on. It’s super comfortable and beautiful. Great service from Steve! Third piece of furniture I bought from here, am a huge fan :).

Really love Lounge Lovers’ great range of furniture. Some really unique pieces which makes it different to some of the other larger furniture stores. Great service from start to finish.

We purchased a couch from lounge lovers. Overall, we were very pleased with the quality of the product. The couch was delivered the day after purchase. Fantastic all round service.

I bought a lounge that had been significantly reduced. It’s beautiful and it great condition. I received the lounge today and the delivery was seamless - they actually arrived early. Will be a return customer :)

Great experience from the moment I made the phone call and through to making a visit to the store to the time it was delivered into my house
Easy and timely

Thank you for your help to choose the perfect sofa. The staff was very helpful, respectful and showed us the great options. Fast delivery in 48 h and awesome product.

The store was well laid out, the service very helpful and friendly, and the delivery was on time. The guys who did the delivery were particularly helpful, self-sufficient and professional.

From going to the store to having the couch in my house - the process was seamless. I love my new couch it is exactly what I was looking for. Steve at the Waterloo store was very helpful and so were the delivery guys. Everything was 10/10!

I found the range of products was good.
The staff were very helpful and willing to negotiate on price.
The delivery experience was great as it came with a tracker so I could see how far away the truck was.
The communication with LoungeLovers in-store, over the phone and face-to-face, was very professional.
I would definitely purchase from LL again.

We called up Waterloo not knowing which wood “grain” table we wanted.. spent more than 10 minutes on the phone with the consultant discussing styles... she was absolutely brilliant!! Then, delivery came and WHOA! We are in love with our new table!! It’s absolutely stunning and looks identical to advertised on the website!

After realising that lockdown was real it was time to get a comfy couch. Friday afternoon trip to showroom, easy to navigate, selection was in stock and a Saturday afternoon delivery, unpacked and ready for action. Too easy! Great experience!

Purchased the magic book shelf to fill a large wall space. The shelf is high quality and looks great. Store even made 2 separate deliveries at no extra charge with my order as this item was found to be located in Melbourne with a possible delay to the other item close by.

Easy to navigate the store and great clearance items as well, thanks lounge lovers for making our new home look beautiful! Your team in store are fantastic! Items were delivered and in good condition