??!

Reviews

(139)
(6)
(0)
(2)
(5)
  • Product Quality
    4.7 (72)
  • Return Claim MadeYes (1) · No (72)
  • Warranty Claim MadeYes (3) · No (70)
  • Product Appearance As advertised (94%) · Not as advertised (6%)
  • Customer Service
    4.8 (72)

Reviewer Photos & Videos

  • More

Love Lounge lovers !

published

I love my Hampton sofa, staff were friendly and helpful. Delivery as agreed with regular updates and the delivery staff were super professional. Thanks Matt, Pricilla, Alex, Jenny & delivery guys



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth YARRA
See all answers

The reviewer stated that an incentive was offered for this review

Lovely table & great service

published

Beautiful coffee table. It was easy to assemble. The delivery was very efficient - really liked being able to track where the driver was so we could meet them out the front

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChapel st store
See all answers

The reviewer stated that an incentive was offered for this review

Great service

published

Great service. Easy delivery. Easy to look around and the assistant was very helpful with questions. You know when delivery is coming also, which is very useful. Big thanks to lounge lovers!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Furniture Shops

Find out how Lounge Lovers VIC, South Yarra compares to other Furniture Shops

Know better, choose better.



Compare all
Fil

FilGreater Melbourne (Metropolitan), VIC

Great store / Great Service / Great Product

published

Highly recommended - service was great - delighted with the sofa and chairs. Only negative - the customer toilet was a dumping ground for appliances and rubbish - good to have one (especially when there with kids and in the store for ages making a major purchase) but mess reflected really poorly

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSouth Yarra
See all answers

The reviewer stated that an incentive was offered for this review

Alana S

Alana SGreater Melbourne (Inner), VIC

Super service from shop to lounge room

published

the most comfortable couch I’ve ever sat on! And Great service from shop to delivery. The boys even carried my old couch outside for me. Would recommend to anyone. Thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers

Amazing

published

Great deal, beautiful furniture and terrific service. More than pleased with my experience buying at lounge lovers. I will definitely recommend to anyone in the area. Thanks to the staff for the support

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers

The reviewer stated that an incentive was offered for this review

Anastasia

AnastasiaGreater Melbourne (Metropolitan), VIC

Great Service!

published

Store is great! Beautiful products. I have bought several pieces, and going back for more! Assembly is easy too! Jenny is so helpful, she made me feel really comfortable. Thank you Jenny!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChapel Street, South Yarra
See all answers

The reviewer stated that an incentive was offered for this review

Josie R.

Josie R.Greater Melbourne (Inner), VIC

So pleased with our new furniture - made our home look like luxury at an affordable price!

published

It was super easy to navigate the store and find everything we wanted. The staff were helpful and helped us find exactly what we were looking for. The quality and service were impeccable and the assembly was super easy!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Chris

ChrisGreater Melbourne (Inner), VIC

  • 2 reviews

Great Service

published

The store had a great range of their products to try, the sales people were very informative and nice to deal with. We were kept well informed up-to delivery and the delivery guys were fantastic very friendly and keen that we were happy with their service, took away all the packaging with a smile.
The Couch and arm chairs are very comfortable
Will definitely shop at Lounge Lovers again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra Church street
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers
Furniture Shops

Find out how Lounge Lovers VIC, South Yarra compares to other Furniture Shops

Know better, choose better.

Compare all

awesome couch

published

I bought Hampton 3 seater in cement from south yarra. Couch is very comfortable, easy to plump up and the customer service was great. Very stylish products that are still affordable.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth yarra
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Jus

JusGreater Melbourne (Metropolitan), VIC

Great couch great service!

published

My couch is lovely and the delivery process was seamless. Although there was a delay in production over Xmas, they did an amazing job at keep me informed. Delivery in the day was well communicated and professional- thank you!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Awesome furniture and service

published

Great job Lounge Lovers South Yarra. We’re very impressed with the good service and quality of furniture that was delivered. The drivers app was also very impressive! Would not hesitate to recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Kate

KateGreater Melbourne (Metropolitan), VIC

  • Verified customer

Love Lounge Lovers!

published

Excellent customer service. Matt in the South Yarra store is so lovely and helpful. He went above and beyond to help me figure out a sofa and chairs for my new apartment. The delivery went smoothly. A defect in one of the chairs was quickly rectified with the delivery of a new chair. Highly recommend Lounge Lovers. Especially Matt and the South Yarra store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

90

90Greater Melbourne (Inner), VIC

I love my new lounge suite, it is so comfortable and looks fantastic. I'm looking forward to buying a few more pieces.

published

I love the lounge lovers store, it's large and light filled. The staff were great and accommodating. There is a lot of furniture i could purchase. I really love my Green Velvet sofa. It is so comfortable and lush.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Karen

KarenGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Beautiful couch and chairs, absolutely gorgeous!!

published

Lovely store, staff friendly and helpful. Delivery service was great, given a time slot day before and then a call 30 minutes before delivery. We self assembled which was extremely easy. Overall a very easy smooth process.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLounge lovers chapel street
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers
Furniture Shops

Find out how Lounge Lovers VIC, South Yarra compares to other Furniture Shops

Know better, choose better.

Compare all
Greg

GregMelbourne

  • 2 reviews

Stylish furniture at reasonable price

published

Very accessible store with large range of products. The furniture we purchased was high quality at an affordable price. Delivery guy was very kind and assembly was very simple with the tool provided.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers
Sarah

SarahGreater Melbourne (Inner), VIC

Great product and service

published

I needed 4 armchairs for my office‘s reception and was so happy when I found the Linda armchair and they had 4 in stock. I didn’t have time to go in store so Maddie helped me over the phone and was able to have them delivered 2 days later in a time window that suited us. Communication was so great over the phone and with text message updates. Everything was easy and the chairs are of really great quality. Very happy!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Kate

KateGreater Melbourne (Inner), VIC

Great customer experience and super speedy

published

Great quality product, so happy with it and the best price
Delivery super fast - exceeded all expectations. Had regular text updates and then they delivered when they said, I wasn’t there but all instructions were followed perfectly
Thank you...now I’m going to buy the marble table!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Yarra
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Such a lounge lover

published

So helpful, love the products. And the delivery just works. I really appreciated the sms communication during delivery. In terms of product their catalogue suits well so you can mix and match, and it’s all pretty competitively priced.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

The reviewer stated that an incentive was offered for this review

Erin

ErinGreater Melbourne (Metropolitan), VIC

Fantastic customer service!

published

Amazing staff assistance to organise the purchase over the phone and flexibility and informed delivery. Quality was fantastic just as the store set up. Only thing is I wasn't aware I had to assemble!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChapel street
See all answers
1 comment
Lounge Lovers
Lounge L.Lounge Lovers

Hi Erin,

Thank you very much for your recommendation. Glad you love you're happy with our service. Hoping to see you soon again :)

The reviewer stated that an incentive was offered for this review

Page 1 of 8

See all Lounge Lovers reviews

Questions & Answers

Sorry, there are no questions about Lounge Lovers VIC, South Yarra but you can read 10 questions about Lounge Lovers.

Get an answer from our members and Lounge Lovers representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.