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Reviewer Photos & Videos
Love Lounge lovers !
I love my Hampton sofa, staff were friendly and helpful. Delivery as agreed with regular updates and the delivery staff were super professional. Thanks Matt, Pricilla, Alex, Jenny & delivery guys
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Lovely table & great service
Beautiful coffee table. It was easy to assemble. The delivery was very efficient - really liked being able to track where the driver was so we could meet them out the front
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Great service
Great service. Easy delivery. Easy to look around and the assistant was very helpful with questions. You know when delivery is coming also, which is very useful. Big thanks to lounge lovers!
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FilGreater Melbourne (Metropolitan), VIC
Great store / Great Service / Great Product
Highly recommended - service was great - delighted with the sofa and chairs. Only negative - the customer toilet was a dumping ground for appliances and rubbish - good to have one (especially when there with kids and in the store for ages making a major purchase) but mess reflected really poorly
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Alana SGreater Melbourne (Inner), VIC
Super service from shop to lounge room
the most comfortable couch I’ve ever sat on! And Great service from shop to delivery. The boys even carried my old couch outside for me. Would recommend to anyone. Thank you
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Amazing
Great deal, beautiful furniture and terrific service. More than pleased with my experience buying at lounge lovers. I will definitely recommend to anyone in the area. Thanks to the staff for the support
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AnastasiaGreater Melbourne (Metropolitan), VIC
Great Service!
Store is great! Beautiful products. I have bought several pieces, and going back for more! Assembly is easy too! Jenny is so helpful, she made me feel really comfortable. Thank you Jenny!
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Josie R.Greater Melbourne (Inner), VIC
So pleased with our new furniture - made our home look like luxury at an affordable price!
It was super easy to navigate the store and find everything we wanted. The staff were helpful and helped us find exactly what we were looking for. The quality and service were impeccable and the assembly was super easy!
1 comment
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ChrisGreater Melbourne (Inner), VIC
- 2 reviews
Great Service
The store had a great range of their products to try, the sales people were very informative and nice to deal with. We were kept well informed up-to delivery and the delivery guys were fantastic very friendly and keen that we were happy with their service, took away all the packaging with a smile.
The Couch and arm chairs are very comfortable
Will definitely shop at Lounge Lovers again
1 comment
Lounge L.Lounge Lovers
Hi Chris,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
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awesome couch
I bought Hampton 3 seater in cement from south yarra. Couch is very comfortable, easy to plump up and the customer service was great. Very stylish products that are still affordable.
1 comment
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Hi Dora,
Thank you for the wonderful review! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
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JusGreater Melbourne (Metropolitan), VIC
Great couch great service!
My couch is lovely and the delivery process was seamless. Although there was a delay in production over Xmas, they did an amazing job at keep me informed. Delivery in the day was well communicated and professional- thank you!
1 comment
Lounge L.Lounge Lovers
Hi Jus,
Thank you for the wonderful review. We really do appreciate your understanding regarding the delay and we hope that you'd love your new lounge.... Read more
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- Verified customer
Awesome furniture and service
Great job Lounge Lovers South Yarra. We’re very impressed with the good service and quality of furniture that was delivered. The drivers app was also very impressive! Would not hesitate to recommend.
1 comment
Lounge L.Lounge Lovers
Hi Richie,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
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KateGreater Melbourne (Metropolitan), VIC
- Verified customer
Love Lounge Lovers!
Excellent customer service. Matt in the South Yarra store is so lovely and helpful. He went above and beyond to help me figure out a sofa and chairs for my new apartment. The delivery went smoothly. A defect in one of the chairs was quickly rectified with the delivery of a new chair. Highly recommend Lounge Lovers. Especially Matt and the South Yarra store.
1 comment
Lounge L.Lounge Lovers
Hi Kate,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know you are happy and satisfied with our product and service.... Read more
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90Greater Melbourne (Inner), VIC
I love my new lounge suite, it is so comfortable and looks fantastic. I'm looking forward to buying a few more pieces.
I love the lounge lovers store, it's large and light filled. The staff were great and accommodating. There is a lot of furniture i could purchase. I really love my Green Velvet sofa. It is so comfortable and lush.
1 comment
Lounge L.Lounge Lovers
Hi there,
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KarenGreater Melbourne (Metropolitan), VIC
- 5 reviews
Beautiful couch and chairs, absolutely gorgeous!!
Lovely store, staff friendly and helpful. Delivery service was great, given a time slot day before and then a call 30 minutes before delivery. We self assembled which was extremely easy. Overall a very easy smooth process.
1 comment
Lounge L.Lounge Lovers
Hi Karen,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
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GregMelbourne
- 2 reviews
Stylish furniture at reasonable price
Very accessible store with large range of products. The furniture we purchased was high quality at an affordable price. Delivery guy was very kind and assembly was very simple with the tool provided.
1 comment
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Hi Greg,
Thank you for the wonderful review. We are thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
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SarahGreater Melbourne (Inner), VIC
Great product and service
I needed 4 armchairs for my office‘s reception and was so happy when I found the Linda armchair and they had 4 in stock. I didn’t have time to go in store so Maddie helped me over the phone and was able to have them delivered 2 days later in a time window that suited us. Communication was so great over the phone and with text message updates. Everything was easy and the chairs are of really great quality. Very happy!
1 comment
Lounge L.Lounge Lovers
Hi Sarah,
We appreciate your wonderful review. We are thrilled hearing how extremely pleased you were with our service and with your new armchairs.... Read more
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KateGreater Melbourne (Inner), VIC
Great customer experience and super speedy
Great quality product, so happy with it and the best price
Delivery super fast - exceeded all expectations. Had regular text updates and then they delivered when they said, I wasn’t there but all instructions were followed perfectly
Thank you...now I’m going to buy the marble table!
1 comment
Lounge L.Lounge Lovers
Hi Kate,
Thank you for your awesome feedback! We are very glad to know you are happy and satisfied with the product and service.... Read more
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Such a lounge lover
So helpful, love the products. And the delivery just works. I really appreciated the sms communication during delivery. In terms of product their catalogue suits well so you can mix and match, and it’s all pretty competitively priced.
1 comment
Lounge L.Lounge Lovers
Hi Michael,
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ErinGreater Melbourne (Metropolitan), VIC
Fantastic customer service!
Amazing staff assistance to organise the purchase over the phone and flexibility and informed delivery. Quality was fantastic just as the store set up. Only thing is I wasn't aware I had to assemble!
1 comment
Lounge L.Lounge Lovers
Hi Erin,
Thank you very much for your recommendation. Glad you love you're happy with our service. Hoping to see you soon again :)
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Lounge L.Lounge Lovers
Hi Josie,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and with the items that we offer.... Read more
Have a lovely day!