Reviewer Photos & Videos
Replacement of faulty tv unit
Product is great, as shown, however arrived with a small flaw. Lounge lovers were quick to respond and replaced item, including assembly and rubbish disposal at no cost, promptly and efficiently. Service was personal and effective. Thank you.
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Excellent service
My dining chairs are excellent quality. Ordered online and delivered within 48 hrs. I was able to track my delivery every step of the way. Lounge Lovers provided excellent service.
1 comment
Lounge L.Lounge Lovers
Hi bookgrp,
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Returning CustomerGreater Melbourne (Inner), VIC
Great Experience
The customer service was absolutely excellent for us. We ordered a lounge that came with cushions. The delivery communication was prompt and allowed us to plan our day as we received time frame for delivery. We were missing one package but the customer service team were straight on it and we received the missing package the next day. Extremely happy with the product and service. Will definitely order again
1 comment
Lounge L.Lounge Lovers
Hi there,
Thank you for sharing your experience here with us, and we really appreciate it. We are delighted to know that you're happy and satisfied with our product and service.... Read more
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KimSydney, NSW
Great service and love our new lounges!
Tina at the Belrose store was super helpful and lounges arrived and were set up for us within a few days. Great experience and lounges are very comfy and look great!
1 comment
Lounge L.Lounge Lovers
Hi Kim,
Thank you for the great review! We’re so happy you loved your new furniture and that our team's effort made an unforgettable mark on you.... Read more
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Giang Ô.Sydney, NSW
The delivery system is extremely fast
I just ordered this sofa on Sunday night and Jenny texted me that my item will be delivered to my front door on Monday at 1 pm. Which is extremely fast and accurate. The material of the sofa is good enough and I do not have any complaints with this item. Recommend this brand.
1 comment
Lounge L.Lounge Lovers
Hi Giang,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
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MichelleGreater Melbourne (Inner), VIC
- 2 reviews
Fantastic experience!
Recently purchased a lounge chair at South Yarra Store. Store was well set out and easy to view stock. Staff were attentive and super prompt with organizing delivery! They were also prompt with organizing a staff member to visit to assemble my chair for me. Chair is great quality and fits perfectly.
1 comment
Lounge L.Lounge Lovers
Hey Michelle,
Thank you for taking the time to share such a positive review of your Loungelovers experience. We'll definitely share your kind words with the team. We're also very delighted that you're loving your new lounge chair.... Read more
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PaulineSydney, NSW
- 3 reviews
Perfect product and service
This day bed is a perfect simple design for contemporary interiors. Very good value for money. Easy assembly however I availed the assembly and rubbish removal service. Very quick service
1 comment
Lounge L.Lounge Lovers
Hi Pauline,
Thank you for the great review! We’re so happy you loved your new daybed and it does look great on your place.... Read more
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Hannah RGreater Melbourne (Outer), VIC
Extremely quick delivery
Beautiful and solid table, delivered very quickly. The day after ordering! Love the simple and strong design, very easy to put together although quite heavy! Looks beautiful with the matching bench.
1 comment
Lounge L.Lounge Lovers
Hi Hannah,
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Alison M.Sydney, NSW
Seamless process
Everything was seamless from purchase to delivery. I received great help in the store to choose the right dining chairs. The chairs were in stock and were able to be delivered within 2 business days for a cheap price.
The chairs came already assemble so it was simple to just take them out of the box and take off the packaging. Would definitely use this store again.
1 comment
Lounge L.Lounge Lovers
Hey Alison,
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AngelaSydney Surrounds, NSW
Love the chairs! Ordering and delivery was so easy and so quick. Will definitely order again.
Easy to navigate online. Chairs are wonderful. Go so well with our existing table and nice and clean design. No need to assemble which is a big win with any type of furniture.
1 comment
Lounge L.Lounge Lovers
Hi Angela,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
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Wonderful service and products
Being in the middle of a pandemic, we were somewhat worried about finding furniture that we would like. Luckily, we were able to book a brief appointment with one of Loungelovers staff at Waterloo who showed us some of their great products. Delivered today, looks fantastic, really happy! Thanks!
1 comment
Lounge L.Lounge Lovers
Hi Reyne,
Thank you for sharing your wonderful experience here with us, and we really appreciate it. We are delighted to know that you're happy and satisfied with our product and service.... Read more
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NN Z.Sydney, NSW
Amazing products and shopping experience.
One of the best and most reliable oneline furniture shopping I have ever had. Fast delivery with care. The furnitures are the same as advertised. Good value and good quality.
1 comment
Lounge L.Lounge Lovers
Hey NN,
Thank you for taking the time to share such a positive review of your Loungelovers experience. We look forward to sharing your kind words with the team.... Read more
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JackieGreater Melbourne (Outer), VIC
Great service
I haven’t unpacked my new furniture yet but I have been very impressed with the customer service & also the prompt delivery
I will most definitely shop with lounge lovers again
1 comment
Lounge L.Lounge Lovers
Hi Jackie,
Many thanks for leaving us a fantastic review! It feels great that you're satisfied with our product and customer service. ... Read more
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Emmet R.Sydney, NSW
Great quality and service
We bought nesting gold side tables from Lounge Lovers. The items look just like the website’s pictures and they’re sturdy, too.
Communications were consistent, and delivery was timely (even during the Covid-19 pandemic)
1 comment
Lounge L.Lounge Lovers
Hi Emmet,
Thank you for the great review! We’re so happy you loved your new side tables and that our team's effort made an unforgettable mark on you.... Read more
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Sue EkanayakeGreater Melbourne (Metropolitan), VIC
- VIC, South Yarra
- Verified customer
Great product range and very helpful staff. Highly recommend.
- I attend the showroom at South Yarra. I found the great range of products including lounges and dining tables. Mati was really helpful, great customer service.
- I am very happy with the Sierra Solid wood dining table. Great value for money.
- Assemble was little difficult since the table was heavy, it was Solid wood but that is the beauty of the product.
1 comment
Lounge L.Lounge Lovers
Hi Sue,
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Bashi G.Sydney, NSW
Love my new Tara Sideboard and Cabinet!
I just got my sideboard and cabinet delivered and they are beautiful! The furniture is solid and easy to assemble. So glad i decided to get them! Thanks Lounge lovers for the follow up delivery during this uncertain times.
1 comment
Lounge L.Lounge Lovers
Hi Bashi,
Thank you for sharing your experience here with us, and we really appreciate it. We are delighted to know that you're happy and satisfied with our product and service.... Read more
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Kylie AGreater Melbourne (Outer), VIC
Quick and easy process
The table I ordered was exactly as pictured so it matched perfect with my existing chairs. The website was easy to navigate and order from and the delivery was quick and haste free. I was kept up to date with the order process the whole time.
1 comment
Lounge L.Lounge Lovers
Hey Kylie,
Thank you for taking the time to share such a positive review of your Loungelovers experience. We look forward to sharing your kind words with the team.... Read more
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Rebecca L.Sydney, NSW
Beautifully crafted furniture at a Great Price
Received my rattan buffet today; the ordering process was seamless right through to delivery. I received updates the entire time up until the point the delivery team arrived at my door! Great customer service.
The furniture is beautifully made and of a high quality, all at a very decent price. Modern and will last a lifetime.
1 comment
Lounge L.Lounge Lovers
Hi Rebecca,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and ... Read more
satisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
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Friendly Service & Affordable Products!!
As a Property Stylist, I purchase a lot of furniture! Lounge Lovers have a gorgeous, on trend range of affordable products to choose from. Their friendly, knowledgeable & efficient service is always so refreshing. Thanks guys!!
1 comment
Lounge L.Lounge Lovers
Hi Victoria,
Many thanks for leaving us a fantastic review! It feels great that you're satisfied with our product and customer service. ... Read more
We are looking forward to your next visit! xxSimilar opinion? Write a review on ieatwords.com.au!
In love with my new chairs!
I had my eye on the design of these particular chairs for month or so! They were delivered very quickly after purchasing online. The chairs were affordable and the quality of the wood/ design was of a very high standard. I couldn’t be happier!
1 comment
Lounge L.Lounge Lovers
Hi Ashleigh,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
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Questions & Answers
Adelle Sasked
We have just received our new velvet couch and the smell omitting from it is so strong we are getting headaches from sitting on it. Is there a way to remove this safely or will this hang around for awhile?
No answers
No Where To Hideasked
Hello, am interested in purchasing the Modular Pod set armless reviewed & displayed by Chris Carrol also Paula Joye did a make over of her lounge with this Pod Modular set. Looks attractive but after perusing a substantial 58 1star reviews am understandably dubious over the quality fabric, foam & frame so would be interested in hearing from anyone who has purchased the Pod Modular set by Loungelovers to know how well it has stood up to normal use foam, fabric & frame wise.
No answers
BENGasked
Do you have an outlet in Perth?
1 answer
Lounge L.Lounge Lovers
No sorry Beng we do not have a showroom in Perth at this stage. We do have a carrier that ships our product to Perth though.
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Lounge L.Lounge Lovers
Hi Basia,
Thanks for the feedback. We're glad you appreciate how our team responded :)... Read more
Looking forward to have business with you again in the future. Have a nice day :)