??!

Reviews

4.7

98 reviews
5
(90)
4
(2)
3
(0)
2
(1)
1
(5)
  • Product Quality
    5.0 (28)
  • Return Claim MadeYes (0) · No (29)
  • Customer Service
    5.0 (27)
  • Warranty Claim MadeYes (1) · No (27)
Previous
Next

Reviewer Photos & Videos

  • More

Brilliant design and concept blinds

published

From beginning to the end Lovelight were great to deal with. The quality of my blinds is excellent. Thankyou to all the staff for for all their help it was a pleasure doing business with you



Warranty Claim MadeNo
Billi

BilliGreater Melbourne (Outer), VIC

Excellent Service !

published

We have received Great customer service.
There was delay because of COVID19,but
Allanah was very professional and very well organised to deal with customer .
People that installed (Brian and Denise) our shutters were absolutely lovely.
Well done guys !

Customer Service
Product Quality
Return Claim MadeNo

Great service

published

There was no difficulty in arranging the blinds and curtains for our new house with lovelight.. Very good uptodate communication with Francesca and after the initial visit for selection was able to arrange everything by mail. Highly recommend lovelight.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Blind & Shutter Shops

Find out how Lovelight compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Jess N

Jess NHunter Region, NSW

  • 2 reviews
  • Verified customer

Service was Continuously Friendly

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Pranav

PranavGreater Melbourne (Outer), VIC

Excellent Service

published

We have received excellent customer service by Alannah and Micheal to install our blind from love light. There was hiccups because of covid19 but Alannah did really well to communicate with factory and try her best to be done before time .We have dual roller blind for day and night and it is working well in day and night .

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHenley builder
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Eddy

EddyGreater Melbourne (Inner), VIC

Amazing Company to Deal With

published

Great Service, Awesome Installation, couldn't be happier.

Came out a measured, took everything we wanted into consideration and made sure all our expectations were met.

We've had experience with other blinds companies and we wouldn't wish that onto anybody, Lovelight were AMAZING, Better than those with a "Y".

Well done

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
See all answers

Above & Beyond

published

Great customer service, Alannah was phenomenal and always willing to help. Every email and phone call was answered promptly and professionally. The end product with the blinds were amazing and we are super happy. Bryne is also a legend for always being on time and getting the job done fast. Would highly recommend lovelight. Thank you guys.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSouth Yarra, VIC
Warranty Claim MadeNo
See all answers
Penny

PennyGreater Melbourne (Inner), VIC

Great customer service

published

Great customer service. Alannah is always great to deal, professional and friendly! She's always happy to assist. I'm very happy with my roller blinds. Would definitely recommended Lovelight. Thank you.

Return Claim MadeNo
Warranty Claim MadeNo
David Hall

David HallGreater Melbourne (Outer), VIC

Above & Beyond By This Crew

published

We had a chain break from a roller blind and they sent out not one, but three spare chains for me to replace myself.
The staff and customer service is by far the best I have ever experienced.
Thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
Blind & Shutter Shops

Find out how Lovelight compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
TrevorT

TrevorTGippsland, VIC

  • 4 reviews

Pretty good service and lovely products

published

We included blinds and curtains as part of our building contract with Dennis Family Homes for our new home in Cowes.
We found the products from Lovelight to be of very good quality and good value for the price by comparison with similar products purchased from another supplier for our previous home just a few years ago.
We would have given them 5 stars except for them missing a blind that had to be fitted after we moved in.
However, this was handled promptly and efficiently and we were very happy with the installation.
We subsequently purchased an additional Roman Blind for our Family Room which we were also very happy with.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSouth Yarra
Warranty Claim MadeNo
See all answers
Kerry

KerryNortheast, VIC

Lovelight curtains

published

We were very happy with our curtains order from Lovelight they looked fantastic. The customer service from Francesca was excellent. And there installer Darren was very fast and efficient. Would recommend them to all my family and friends.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Jac

JacSouth East Queensland, QLD

The window furnishings are all great, and much appreciated, thanks.

published

The service and install have been very good, the product looks lovely and was all installed before I moved in. The 100% pre-payment was made less painful by a 5% discount.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRobina
Warranty Claim MadeNo
See all answers

Thanks Lovelight

published

The team at Lovelight made the whole process of moving in almost pain free! Very professional from start to finish with great service and friendly helpful staff.
Thanks everyone involved

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRobina
Warranty Claim MadeNo
See all answers
Amanda S.

Amanda S.Murray Region, NSW

  • 2 reviews

Easy, professional and reasonable price

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Happy Customer

Happy CustomerMetropolitan Adelaide, SA

Professional and high quality

published

Lovelight's sales service was excellent - friendly and efficient at all times. The highlight for me was the early delivery and the professionalism of the installer. He was great to deal with and his work ethic was really impressive. The actual installation was done very well, and the end product looks amazing - both curtains and plantation shutters.
I appreciated the follow up after the job was done, and I can't wait to finish off the rest of the house with Lovelight.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Blind & Shutter Shops

Find out how Lovelight compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
J B.

J B.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great company to deal with

published

Great product and very helpful team, special thanks to Alana and Micheal for all the help. Very happy with the product and the installation. Prompt response throughout the process, from color choice till installation.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Plantation Shutters - Lovelight

published

New House

Alannah was amazing, professional, accommodating, and super friendly when ordering and purchasing Plantation Shutters from Lovelight.

Once delivered, installation was seamless and they look fantastic.

Would recommend these to anybody interested in a good quality product from a reputable business

Thank you Lovelight.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Michael dCA

Michael dCAGreater Melbourne (Inner), VIC

Great service, easy to work with - Lovelight rock!

published

Lovelight recently provided curtains for our renovation and were great to work with from start to finish. They quickly understood the look we were trying to achieve, arrived on site with a few well chosen fabrics for us to select from - not the hundreds that others came with - and offered practical solutions to a couple of design issues which impacted the installation. Their price was competitive and they installed when they said they would. We are delighted with both the process and the outcome and would highly recommend working with Ryan and the team.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Peter K.

Peter K.Greater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Lovelight went above and beyond to ensure that everything was EXCELLENT

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationLOVELIGHT BLINDS
Warranty Claim MadeNo
See all answers
melissa

melissaAU

  • 6 reviews
  • 1 like
  • Verified customer

Great design, fantastic quality, and awesome customer service!

published

We got Lovelight plantation shutters throughout our entire home, plus a roller blind + pelmet at our back sliding door, via our Henley home build. The product designs are classy, colour options were excellent - and the quality of the product is top notch! We love our shutters and roller blinds!

Also, the Lovelight office team were brilliant to work with - very friendly, quick to respond, and helpful! And to top off a great experience with another great experience, both the shutter installer (Hugh) and blind installer (Sam, I think?) were SO friendly, polite, efficient and considerate!

HIGHLY recommend!!! Thank you Lovelight :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Page 1 of 5

Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to [email protected] so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.

Get an answer from our members and Lovelight representatives

Other Blind & Shutter Shops


ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.