Reviewer Photos & Videos
Brilliant design and concept blinds
From beginning to the end Lovelight were great to deal with. The quality of my blinds is excellent. Thankyou to all the staff for for all their help it was a pleasure doing business with you
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BilliGreater Melbourne (Outer), VIC
Excellent Service !
We have received Great customer service.
There was delay because of COVID19,but
Allanah was very professional and very well organised to deal with customer .
People that installed (Brian and Denise) our shutters were absolutely lovely.
Well done guys !
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Great service
There was no difficulty in arranging the blinds and curtains for our new house with lovelight.. Very good uptodate communication with Francesca and after the initial visit for selection was able to arrange everything by mail. Highly recommend lovelight.
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Jess NHunter Region, NSW
- 2 reviews
- Verified customer
Service was Continuously Friendly
Made contact with Lovelight just prior to receiving handover from our builder. Retrieving the quote was so easy and stress free, once we accepted the quote we were sent the invoice - we realised we would need an extra week to be able to ensure we had the full amount to pay, the accounts department were beyond friendly and helpful in fixing that up for us. Once the money was paid, the order was processed, just before we got our keys the team did their on site measurements. I had continuous contact with Cassie, where nothing was too much. Even wh...Read more
en I contacted her in regards to any possible delays due to Covid-19, she let me know where she was up to and when she was hoping to get an answer back from manufacturing. Cassie’s responses were always prompt and helpful, and she even gave me a great ending to a Friday afternoon when she rang and told me they would be installed Monday morning. The two installers (Brian, and I can’t remember the other guys name), were absolutely lovely. Happy to have a chat, but still got the job done and could not be happier with the outcome. We had every window in our house receive plantation shutters, with us having a sheet curtain and a block out curtain installed by Lovelight through our builder. Each product is just beautiful. The 9 week wait since we got our keys for these shutters were well and truly worth it. Would recommend Lovelight a thousand times over, and would happily use them again in the future if ever needed.Similar opinion? Write a review on ieatwords.com.au!
PranavGreater Melbourne (Outer), VIC
Excellent Service
We have received excellent customer service by Alannah and Micheal to install our blind from love light. There was hiccups because of covid19 but Alannah did really well to communicate with factory and try her best to be done before time .We have dual roller blind for day and night and it is working well in day and night .
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EddyGreater Melbourne (Inner), VIC
Amazing Company to Deal With
Great Service, Awesome Installation, couldn't be happier.
Came out a measured, took everything we wanted into consideration and made sure all our expectations were met.
We've had experience with other blinds companies and we wouldn't wish that onto anybody, Lovelight were AMAZING, Better than those with a "Y".
Well done
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Above & Beyond
Great customer service, Alannah was phenomenal and always willing to help. Every email and phone call was answered promptly and professionally. The end product with the blinds were amazing and we are super happy. Bryne is also a legend for always being on time and getting the job done fast. Would highly recommend lovelight. Thank you guys.
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PennyGreater Melbourne (Inner), VIC
Great customer service
Great customer service. Alannah is always great to deal, professional and friendly! She's always happy to assist. I'm very happy with my roller blinds. Would definitely recommended Lovelight. Thank you.
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David HallGreater Melbourne (Outer), VIC
Above & Beyond By This Crew
We had a chain break from a roller blind and they sent out not one, but three spare chains for me to replace myself.
The staff and customer service is by far the best I have ever experienced.
Thank you
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TrevorTGippsland, VIC
- 4 reviews
Pretty good service and lovely products
We included blinds and curtains as part of our building contract with Dennis Family Homes for our new home in Cowes.
We found the products from Lovelight to be of very good quality and good value for the price by comparison with similar products purchased from another supplier for our previous home just a few years ago.
We would have given them 5 stars except for them missing a blind that had to be fitted after we moved in.
However, this was handled promptly and efficiently and we were very happy with the installation.
We subsequently purchased an additional Roman Blind for our Family Room which we were also very happy with.
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KerryNortheast, VIC
Lovelight curtains
We were very happy with our curtains order from Lovelight they looked fantastic. The customer service from Francesca was excellent. And there installer Darren was very fast and efficient. Would recommend them to all my family and friends.
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JacSouth East Queensland, QLD
The window furnishings are all great, and much appreciated, thanks.
The service and install have been very good, the product looks lovely and was all installed before I moved in. The 100% pre-payment was made less painful by a 5% discount.
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Thanks Lovelight
The team at Lovelight made the whole process of moving in almost pain free! Very professional from start to finish with great service and friendly helpful staff.
Thanks everyone involved
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Amanda S.Murray Region, NSW
- 2 reviews
Easy, professional and reasonable price
We had Lovelight blinds installed as part of the build for our new house through the builder.
Once we had moved in we realised we needed a couple of extra blinds.
We contacted Lovelight just before Christmas and were able to track down our original order so we could get a quote for the same style and colour. Once the holiday period was over we proceeded with payment and confirmed our order.
Within a couple of days we were contacted by the local installer to do a measure up.
Three weeks later our additional blinds were installed and we’re very happy with them!!
...Read more
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Happy CustomerMetropolitan Adelaide, SA
Professional and high quality
Lovelight's sales service was excellent - friendly and efficient at all times. The highlight for me was the early delivery and the professionalism of the installer. He was great to deal with and his work ethic was really impressive. The actual installation was done very well, and the end product looks amazing - both curtains and plantation shutters.
I appreciated the follow up after the job was done, and I can't wait to finish off the rest of the house with Lovelight.
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J B.Greater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Great company to deal with
Great product and very helpful team, special thanks to Alana and Micheal for all the help. Very happy with the product and the installation. Prompt response throughout the process, from color choice till installation.
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Plantation Shutters - Lovelight
New House
Alannah was amazing, professional, accommodating, and super friendly when ordering and purchasing Plantation Shutters from Lovelight.
Once delivered, installation was seamless and they look fantastic.
Would recommend these to anybody interested in a good quality product from a reputable business
Thank you Lovelight.
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Michael dCAGreater Melbourne (Inner), VIC
Great service, easy to work with - Lovelight rock!
Lovelight recently provided curtains for our renovation and were great to work with from start to finish. They quickly understood the look we were trying to achieve, arrived on site with a few well chosen fabrics for us to select from - not the hundreds that others came with - and offered practical solutions to a couple of design issues which impacted the installation. Their price was competitive and they installed when they said they would. We are delighted with both the process and the outcome and would highly recommend working with Ryan and the team.
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Peter K.Greater Melbourne (Inner), VIC
- 3 reviews
- Verified customer
Lovelight went above and beyond to ensure that everything was EXCELLENT
This is an updated review
Previously, there was a misunderstanding about my installation. I tried to get a hold of the salesperson but was unable to for about 2 to 3 weeks. The salesperson then got in touch with me and explained why she was unable to contact me. She came down to my place and took measurements of the area that needed to be corrected. Everything was done smoothly and effortlessly. She made sure that everything would be right. I went above and beyond my expectations to ensure that everything would be to my satisfaction.
The pro...Read more
duct and service that I have received from Lovelight are without a doubt nothing short of high quality. I would recommend them to anyone looking to use their service. Lovelight will have my business for years to come.Similar opinion? Write a review on ieatwords.com.au!
melissaAU
- 6 reviews
- 1 like
- Verified customer
Great design, fantastic quality, and awesome customer service!
We got Lovelight plantation shutters throughout our entire home, plus a roller blind + pelmet at our back sliding door, via our Henley home build. The product designs are classy, colour options were excellent - and the quality of the product is top notch! We love our shutters and roller blinds!
Also, the Lovelight office team were brilliant to work with - very friendly, quick to respond, and helpful! And to top off a great experience with another great experience, both the shutter installer (Hugh) and blind installer (Sam, I think?) were SO friendly, polite, efficient and considerate!
HIGHLY recommend!!! Thank you Lovelight :)
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Questions & Answers
Smithasked
We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?
1 answer
Lovelight -.Lovelight
Hi Smith, thanks for getting in touch. Would you be able to send through some photos to [email protected] so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.
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