I bought this fan with another one from Beacon Lighting Homemaker Centre, Fortitude Valley Brisbane on 5/1/17. They have both worked brilliantly up until today when one has stopped completely. The red light comes on on the remote with no response from the fan or light. What do I need to do now? Is there a simple fix?? I have a the receipt

Bought 6 fans (4 with lights) from Beacon Lighting at Underwood Qld. I did have them on lay-by for a few months and when I collected them 3 of them looked like a newer batch as the boxes were different. Three of the fans are extremely slow with very minimal airflow. Have to get the old pedestal fans out for the kids bedrooms. Obviously half my order had a different batch of fans which obviously had a manufacturing default. I checked my receipts and they are out of warranty. Very upset as I now have to replace the fans. There is obviously a very big issue with these fans which the company must be aware of.

We purchased five eco fans three with lights for bedrooms, and four of them have either stopped working or go very slow. The bearings are noisy and the worse they get the noisier the fan gets. Wished there was somehow they (bearings) could be oiled. One stopped working completely after two years, with the other two getting slower and slower. Even the replacement fan is starting to have the same problems. The problem is worse in the ones with the lights. Speed 3 is the slowest and to feel a decent breeze it needs to be on 1. Only one (without a light) seems to have lasted.

We purchased a 6 year old house in Brisbane with these fans installed throughout - 7 fans in total. Airflow is quite good - a little noisy but ALL fans have droopy blades and yet these fans are rated for alfresco areas. I assume the plywood used in the blade construction is of poor quality. We have replaced the worst one used in an alfresco area (partially enclosed with 3 full walls and one half wall), but all are going to need to be replaced.

Avoid these fans unless you live in the desert.

Purchased 5 fans and spent a lot of money, one burnt out 2 weeks after warranty expired, the other 4 don't give any breeze at all. I am planning to throw them all out and replace with a better brand. I now have to spend double to replace them. I would not recommend these fans to anybody.

Do not waste your time or money. These fans a noisy / I bought tow of them, the first year had to get them both fixed. Light wouldn't work and the other second speed failed. The next year the electricals fail, the whole thing had to be replaced. C r a p! Then the other one the glass cover explodes in my hand trying to remove it for cleaning covering me in shards of glass and all over my daughter's room.

We purchased two of these fans about 2.5 years ago from beacon lighting. The light function is great but the actual fan is a dud! The speed function of the fan seems to have broken. It has three speeds... slow, slower and slowest. After reading reviews on here no doubt the second fan will also pack it in. Of course it is just outside the warranty so I guess we will look at changing to a more reliable brand.

Have had these installed for some time and can't fault them. The airflow is great and the fans are quiet. Seems most people have issues with the remotes. Ours are on a wall control. Couldn't get through hot summers without them. We do get ripple in two rooms of our house, but it is very quiet and doesn't bother us. Seems most of the complaints on here should be about the remotes, not the fan itself. We have ten of these fans in our house.

I bought 4 of these fans about 2.5 years ago so they were just out of warranty when one stopped working. I looked on this thread and decided to email Beacon Lighting to discuss the issue. They were excellent, I was phoned by the manager at the Artarmon store he arranged for the fan to be replaced and for an electrician to come and install the new fan all within 48 hours. Alan even delivered the fan personally to ensure it arrived before the scheduled electrician did. My other three fans are all still working perfectly so who knows why this one stopped work, but credit to Beacon Lighting their service in rectifying the situation was outstanding.

We purchased 2 x Futura Eco 122cm and 1 x Fijian II with remotes. After a couple of years and over $800 spent, both Futura's gradually stopped working and the Fijian is making a racket and no light working.
I rang Beacon Lighting only to be told it could the ripple effect....more like the Butterfly Effect!
I see Lucci saying they have 2 years warranty but I would not buy these again unless they had a 5 year warranty. It would be best to spend more money on a brand with good reviews than this one.
I have some different fans in our bedrooms that are over 10 years old...still going strong......

We purchased this fan from Beacon, and we didn't notice at first, but it got slower and slower until it became inneffective. The motor is gone, and so is our likelyhood of buying lucci brand fans again. It wasn't even in a high-usage area so the early failure shows up the poor quality of the product.

We purchased 2 Futura Eco fans in 2010. After about 18 months one of the fans started operating on high speed only and a few months later it stopped working completely - no fan and no light. About 3 years ago we asked an electrician if it could be fixed - he said no we'd have to buy a new fan. Meanwhile the second fan is still working but started making a clicking sound after a year or so, and still makes that sound to this day.. I wish we'd checked the product reviews first!

Hi. I bought 4 Lucci Futura 48 fans in January 2013. They are noisy and make it difficult to sleep. Just after the 2yrs all four stopped working. Called Prospect Beacon and was told that they could not help because the warranty was for two years only. Called an electrician and was told the motors had gone. Wouldn't that show that there was something wrong with that batch. All 4 go at the same time. We also brought the remotes. Now we need to replace them. What do we do? Buy the same brand and use the same remote or go and buy another brand and have to buy new remotes? Terrible noisy fans.

Don't bother buying these fans. They may look OK aesthetically, but there is an intermittent buzzing that can wake you up from a dead sleep in the middle of the night and can last anywhere between 2 seconds to a minute!! It's absolutely ridiculous. Forget about it and spend your money elsewhere.

Purchased three dc fans from Beacon. All 3 have failed. One worked for half hour. Replaced. Replaced one other. Now the third one is gone two months out of warranty. Useless costly waste of my time. Will not purchase from Beacon again. They want me to write more else it wont post. Staff are great. Products useless and costly.

I will hopefully not be charged for this new receiver If so I will take fan out and replace with a clipsal which has favourable write ups The staff was very helpful It is not their fault that the goods are so unreliable I have said all I need to say I am a woman of few words