See the Best Ceiling Fans in 2022 as rated by Australians on ieatwords.com.au.
Listing monitored by Lucci Air

Reviews

  • Build Quality
    1.4 (17)
  • Value for Money
    1.2 (18)
  • Cleaning & Maintenance
    1.8 (17)
  • Noise Level
    2.2 (19)
  • Power
    1.8 (12)
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Next

Ongoing problems with receivers even before warranty ran out. Was replaced Two more replaced on both

published

I will hopefully not be charged for this new receiver If so I will take fan out and replace with a clipsal which has favourable write ups The staff was very helpful It is not their fault that the goods are so unreliable I have said all I need to say I am a woman of few words



Date PurchasedDec 2013
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Lizzy
LizzyMurray Region, NSW
  • 12 reviews
  • 8 likes

Don't purchase this fan.

published
Date PurchasedDec 2013
Lucci Air
Customer S.Lucci Air
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Look good just don't go around!

published

These fans look great and suit our house well. However, I bought 5 of these fans 4 years ago, 2 have completely stopped working and the other three are barely turning and get very hot. I don't think it's unreasonable to expect a ceiling fan to last for 4 years and be functional.



Date PurchasedJan 2012
Lucci Air
Customer S.Lucci Air
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neil anderson.
neil anderson.chipping norton

Lucci futura eco fan Buzz Buzz

published
Date PurchasedFeb 2012
Lucci Air
Customer S.Lucci Air
neil anderson.
neil anderson.

Hi Tina, If there is a solution to this buzzing that BEACON lighting sell, why is it not installed to these fans before sale (they are not cheap). Regards Neil.

Lucci Air
Customer S.Lucci Air
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Ceiling Fans

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Horrible

published

I just had 7 of these fans installed in the bedrooms and living areas. They look great. BUT, all except one make a buzzing noise that resonates in your ear which gets louder with higher speeds. Almost impossible to sleep with them on. Would not suggest these fans to anyone.

Date PurchasedOct 2016
Lucci Air
Customer S.Lucci Air
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LJM
LJM
  • 3 reviews
  • 1 like

Stopped working twice - terrible fans!

published

I have these remote fans in my unit as the ceiling cannot be re-wired. After just over two years the light gradually stopped working (initially it would come on but go out if the fan was on at the same time and then stopped altogether). Then a number of months later the fan stopped working as well. As it was outside warranty I had an electrician come out and he replaced the remote unit and it worked perfectly. Then another 18 months later the light stopped working again - currently the fan will only work on the lowest speed. I have wasted enough money on this fan I'm going to go for a different brand this time - start from scratch!

Date PurchasedDec 2011
Lucci Air
Customer S.Lucci Air
LJM
LJM
LJM
LJM

It's all replaced now - Beacon staff have been wonderful. A massive thank you!

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Crap product and does not do what it's suppose to do

published

I recently built a new home and purchased 4 lucci exhaust fans......they are rubbish. They do not suck in the moisture, it's just like the fan isn't on. After our showers you can see the condensation running down the mirrors and down the tiles. Very dissapointing product. I will need to change them over for another brand

Lucci Air
Customer S.Lucci Air
Dale
Dale

Yes window and door is always open. Still terrible

Lucci Air
Customer S.Lucci Air

Hi Dale, as you have the window/door open, I would suggest calling our Warranty line on 1800 602 243 and they will come and have a look at these for you and repair/replace them, regards Debbie - BL Customer Service

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Next

Junk Fan RC's

published

Was sold separate RC to suit the Lucci fans we purchased from Beacon Lighting as not possible to rewire our unit. Have problems with all RC units and need to replace one remote. Is there an alternate RC set available through Beacon? US replacements are available and prices significantly cheaper.

Lucci Air
Customer S.Lucci Air
James
James

Thanks Kim. DC fan remote is exactly the same model and retails for USD $23.45 in the USA. it is powered by 2 x 1.5 DC batteries and is perfectly compatible with the controllers which are ok.

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Josh
JoshDapto

Waste of money three out of three not working.

published

I bought three fans with remotes had them professionally installed and within around 18months all three stopped working only to be told they had a 12month warranty and I should buy new ones. After reading all the bad reviews I would not recommend this to anyone.will not be going back

Lucci Air
Customer S.Lucci Air
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Ceiling Fans

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Yatish
Yatish
  • 3 reviews
  • 1 like

Cheap built quality and unreliable product

published

Bought this fan in Jan 2014. Exactly after two years it has stopped working. Tried swapping the remote from other rooms, didn't work. Not buying it again. Such a simple machine these ceiling fans are, I wonder how someone can ever go wrong with making a sturdy fan. My pedestal fan has done more years than ceiling fan. Will have to spend fortune in getting it fixed. Disappointed.
Yats

Lucci Air
Customer S.Lucci Air
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Matt.R
Matt.RAdelaide

4 out of 6 not working

published

We bought 6 of these fans with remotes in 2012 from beacon lighting and have had 1 fan, remotes and ballasts replaced.. we now have 2 fans that won't, 2 really noisy and turn off if if you turn the light on. We go into the store and they couldn't care less as they are now out of warranty.. really disappointed especially with the fact we thought we were getting good quality by buying dearer units...

Lucci Air
Customer S.Lucci Air
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Quality of fan in doubt?

published

I have the same problem with my Lucci Futura fan. I only picked it because of it's 1220mm diameter as I was looking for a small fan for a small bedroom. Just after the warranty expired the fan started to make noise and then the remote started to loose control of different speed. Not long after that the fan stop working all together. I was told that the remote receiver may be faulty. I thought if that is the case maybe I just replace the remote and the receiver? Or should I replace the whole fan? Anyone has suggestions?

Lucci Air
Customer S.Lucci Air
Sobby
Sobby

If the failure of the fans is due to the failure of the remote control, it doesn't explain this consistently happens to other customer who also purchased Lucci Futuna fans. Maybe the quality of Lucci remote is in as much doubt as the Futura fans?

Lucci Air
Customer S.Lucci Air
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Ceiling Fans

Find out how Lucci Futura Eco compares to other Ceiling Fans

Know better, choose better.

Compare all
Aprilg
AprilgBrisbane

Worst fans ever. Waste of money

published

Purchased 6 fans in 2013 and had them installed. Every single one of those fans has significantly slowed down to the point where it is pointless to even have them on. Very disappointed with this product and the amount I paid for them. seem by the reviews I am not alone.

Lucci Air
Customer S.Lucci Air
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four out of six still working

published

I Bought six fan/light ceiling fans in late November 2010 and two of them have stopped working on the summer setting. Winter setting still working, so far. The fans that have stopped working are the two that are the least used.
I thought a ceiling fan would last more than five years.

Lucci Air
Customer S.Lucci Air
Maz
Maz
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Wish I had read the reviews before I purchased it

published

Had the ceiling fan installed yesterday by a registerd electrician, working perfectly after installation however when I returned home at lunchtime turned it on and only one speed and light on permanently, went through the instructions dozens of times however problem remains. Very poor would think after many years that ceiling fans have been in existence should be right, just wonder if the rejects have been dumped on New Zealand

Lucci Air
Customer S.Lucci Air

Hi Wayne, if you contact the store you purchased your fan from in New Zealand, they will arrange for a service call for repair/replacement of your fan for you, regards Debbie - Beacon Lighting Customer Service on behalf of Lighting Direct NZ

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JNC
JNCAU
  • 2 reviews

Another failure

published

Ours Beacon Lighting Lucci fan/light model is not that old, not used that often, and already has died. I suspect it is the controller that has failed as the light comes on when you press the fan button, and vice versa. Other times it just groans and then stops. But of course I cannot tell without replacing either part, and this is not something I am prepared to do.Having read the long string of complaints here, I would be amazed if this does not deserve a product recall especially given the risk of fire/injury/death with electrical items such as these. Beacon, your move.

Lucci Air
Customer S.Lucci Air
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Graham21
Graham21queensland, 4703
  • 5 reviews
  • 3 likes

4 fans in 2013 1 still working.....just

published
Lucci Air
Customer S.Lucci Air
Graham21
Graham21

Hello,

I need to correct my review. The original four fans were purchased in EARLY 2011 and NOT 2013. The first replacement was done in late 2013 and the subsequent replacement in 2015 and the latter two are failing now.

Graham21
Graham21

Beacon got in touch and have replaced the two faltering fans and I now have 5 functional fans spinning quietly and effectively on my ceilings.

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Mercer
MercerGosford

This is regarding the lucci fan control

published
Lucci Air
Customer S.Lucci Air
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Kel
KelGold coast

Great fans

published

I really like my fans! I have never had any trouble with them and this is the second house I have put them in.
I was just wondering though, is it safe to leave the fans running day and night? I wasn't sure if there is a safe length of time
Thanks :)

Lucci Air
Customer S.Lucci Air
Kel
Kel

Ok great, thank you!

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Unhappy
UnhappyPerth

Remote receivers rubbish

published
Lucci Air
Customer S.Lucci Air
Lucci Air
Customer S.Lucci Air
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Remote control is rubbish

published

We bought the Lucci Futura Eco from Beacon, after 4 weeks the light started flickering and could not be turned off. After disconnecting the light the fan worked for a while and then made a funny noise. I tried to have the controller replaced by Beacon but they did not want to know me.
Worst experience with Beacon. No customer service at all.

Lucci Air
Customer S.Lucci Air
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Terrible Remote Receivers

published

I have purchase 5 of these from Beacon over the last couple of years, out of the 5, I've replaced 2 with other brands just recently the 3rd stopped working. It looks like the remote control receiver has been the problem all along. I swapped one over with one that works and the faulty fan was fine. I need to try and source a replacement controller.

Lucci Air
Customer S.Lucci Air
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Andrew
AndrewMelbourne
  • 2 reviews
  • 1 like

Rubbish

published

I bought three of these fan lights and now that the warranty has just expired by a few months, two out of the three fans stopped working. All were fitted by licensed electrician.

It seems that this is a common occurrence where these fan lights stop working just after the warranty expires - what great business model!

Becon Lighting recommend I buy new ones!!!

May 18th 2018 Update: Garbage

Update on my first review. After three of my original fans failed just after the warranty expired, I was silly enough to buy the updated model. Again they have failed. This product is so bad that the authorities should force Beacon Lighting to refund all customers. This is a scam!

Lucci Air
Customer S.Lucci Air
Andrew
Andrew

Hi
I bought new ones today and had the electrician fit them already- I can send you photos of dismantled fans as the electrician just finished!

Lucci Air
Customer S.Lucci Air

Hi Andrew, if you could provide us with the details previously asked for along with the pictures to [email protected], we will look further into this, regards Debbie Beacon Lighting Customer Service

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Extremely Poor Quality

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I bought a total 4 of this model/brand of fan through Beacon Lighting. A second unit has just failed. They seem to last till they are just outside warranty. This one, the motor has gone open circuit. Hours of run time verses cost, about $1-2 per hour and that is being generous. On that basis alone, very expensive fans!!

Lucci Air
Customer S.Lucci Air
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Barely used, now broken :/

published

I had this fan installed in my bedroom in June 2013, I mainly use it as a light, I probably have use the fan only a dozen times since its been installed and now it won't switch off! I've had to cut the power to the circuit it's on to make it stop! Clearly the quality is very poor, I know of fans bought in the 90's for less that are still going strong 20 years later. I don't reccomend this fan to anyone.

Lucci Air
Customer S.Lucci Air
Em27
Em27

I am aware that it is an issue with the remote and receiver, they came as a package with the fan, my review is for the package.

Lucci Air
Customer S.Lucci Air
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