Lucci Futura Eco (page 4 of 5)

I bought and installed this fan by a licensed electrician just over two years ago and is now just outside of warranty. Recently the fan started an annoying clicking sound. Brilliant timing given it's in my 2 year olds bedroom and it's coming up to summer and we can't turn on the unit as the noise keeps her awake. Beacon don't want anything to do with this problem. Given the endless poor reviews, clearly these units have systemic problems and should be recalled. I have had no end of problems with Lucci fans and infra-red controllers. I have had...

This fan was recommended to us by Beacon staff as a good fan with lots of air flow for a living room. It does the opposite. Was installed by an electrician with remote however only operates at one speed! Works very poorly for our living space and we are very disappointed.

I have 5 of these fans throughout my house, all of which make terrible humming noises and the lights seem to work only when they want to.

Had all the ballasts replaced when i moved in and still the lights randomly work, I've had electricians come out to take a look and was told they were all rubbish.

Local Beacon store was rude and should be ashamed of the lack of customer service delivered to a customer who spent $250 a fan.

What a crap fan. Bought in March 2012. Installed by licensed electrician. Was always noisy. Lasted 2 summers altogether about 40 running hours. Now won't go at all. Bad follow up from Beacon lighting. Won't go back there in a hurry! What a terrible fan sale. Will go to Bunnings next time. This must be the crappiest product of the decade!

I purchased 8 of these fans from Beacon lighting with in a few months 2 had to be repaired and 2 had moters replaced at no time did they say they were installed wrong, they were installed by a licensed electrian who had installed hundreds of the things.With in a year they were all having same problems rang Beacon tried to tell me they were installed wrong and sent a man out who quoted a lot of money to repair.I was not happy and asked my electrian who advised me that was not right and it was faulty remote controls. Beacon lighting I won't be coming back. The other 4 fans are also failing now as they are not used very much.

What a crap fan it ran for 10 hours motor makes noise and light flicker what a crap fan do not recommend to anyone and I paid more than 200 bucks and I'm annoyed that I have to get another fan for my room had it for 2 years like I said ran for 10 hours.

Bought this fan from Beacon lighting in Jan 2013. Had to buy a remote separately. Worked well the first year.
Second year 2014 the fan started to make a bit of a noise when on slow. This year it doesn't work at all. Disgusting . I wont be going back to Beacon lighting again. I will have to buy a new fan now from somewhere else. Actually Bunnings have them out for $80 with a remote and a light so that may be the way to go.

I purchase 10 Futura light fans from Beacon Lighting in January 2012. Since then I have had every remote unit changed atleast twice and some now 3 times. Coming into summer, I now have 6 of these units not working. Beacon have been good to deal it his matter but I do feel that as the units are now getting older, they will become reluctant to help. I'm tied of wasting my time and energy having these units replaced every 6 months. Surely these units should be recalled and replaced with an item that works. When you purchase ceiling fans, you don't expect a 6 monthly maintainance deal included.

Putting together the fan but couldn't work out why the light cover wouldn't fit. Purchased another light cover from Beacon for $30 only to find out it also doesn't fit. Took the assembled fan back to beacon and was told that one of the pieces was from a different model of fan. So basically I'm not happy and now $30 out of pocket plus my wasted time....

I wish I'd looked at a few reviews before buying my fans. I bought 2 Futura Eco fans from Beacon Lighting in February 2013 and had them installed in April 2013.
The fan/remote in one room failed in March 2015 so was out of warranty. I'm still going to check with the consumer watch dog because I rang Beacon Lighting where I purchased the fans and the guy told me that it was too bad, he wasn't sure exactly what was wrong but sounds like I need a new remote and then to pay an electrician to install it again. I cannot use the light without the fa...

I bought 3 Futura Eco fans from Beacon in December 2011 and had them installed in February 2012.
The first fan/remote failed within 12 months and was fixed under warranty.
The second fan/remote failed at the beginning of 2014 - I was told it was out of warranty so I had to purchase a new remote ($80) and call an electrician to fit it for me ($90).
The third and final fan/remote is now showing the exact same problem - the light flashes on and off when the fan is turned on.
So that is 3 failures in less than 4 years for this fan/remote com...

I spent a significant amount of money with Beacon to improve my lighting and install fans throughout my house as my husband has MS we need to keep the house cool. In less than two years our Altitude Eco ceiling fan lights as other have describe is essentially a strobe light and when the light and fan are on at the same time the fan becomes noisy and runs at a extremely slow speed. After completing the warranty form, I received a call from a Beacon representative who advised me this was a common issue with the remote and receiver and I needed a ...

Pregnant. Uncomfortable. Wanting nothing more than to sleep in my own bed after 12 hour shift to rest my weary legs. Nope light on ceiling fan is stuck on. Perfect. Off to beacon tomorrow to hopefully sought this out. What an inconvenience, I should have believed the terrible reviews prior to purchasing. Product is less than 12 months old. Very disappointed.

Luccia Future Eco fan rubbish. I keep feeling it's my fault why globes keep breaking or flicking and then the fan stays on high. Replaced receiver twice now with the seller in Alexandria advising me the slimline remote was much better quality. Exactly one year on it starts playing up again and now two years on it starts with same issues again. Not sure if it's the remote or the fan. Thinking of ripping it out and starting again unless Beacon can advise otherwise.

Bought five of these Fans and paid the $99 for the remote with display. Less than 2 yrs old, every single one has become either non operational or the light is essentially a strobe and operation is completely at random.
Went through the process as others described and was told its the receiver, So far i've coughed up the $99 replacement cost of the remote (WHICH NOW HAS A COMPLETELY DIFFERENT TYPE OF RECEIVER IN IT)
I am less than impressed with the additional $400 I now have to spend on getting the others to work again. Out of warranty is a...

Immediately after I had 3 of these installed (by a qualified electrician) they were noisy. I contacted Beacon who said if it turned out that they were incorrectly installed - they would charge me their electricians cost! which on reflection was a good way of putting me off!! They progressively got worse and not long after the warranty ran out they just stopped working. A very expensive and very annoying experience. I will never ever buy another product from Beacon. I work in retail and could never treat a customer with this deception. I was left feeling very ripped off.

Poor device - no power surge protection in the receiver - the new model now has it!
old receiver failed just outside 2 yr warranty - $63 to replace it!
Light works from Remote - fan controls seem to have reversed but the on/off doesn't work.
Motor is quite noisy!
Appalling!

Garbage - do not buy them, all three purchased have either required replacement under warranty or have failed just outside of warranty, light not working, fan only on one speed and can't turn off.

Looks great once you wire up and start.. this model had the Led Light as well.. can't have the light and fan on at same time you cannot turn off from remote worked it out that you have to take led bulb out and then reset unit .... fan works all speeds and independently the light works just don't try both on at same time...this is not a cheap unit

Had the same problem. 3x fan lights all going on slow speed. All slowed at the same time, just out of warranty,2 years and a bit old. Now one has light stopped working too. Expensive rubbish. All three have to be replaced.

We have 4 Lucci Futura Eco fans with lights and 2 have had new receivers albeit discounted there is an obvious series of issues that Beacon Lighting needs to address. Costly repairs and a product that we certainly would not recommend. How does the quality control process take place?

My fan stopped working after 2 weeks. Didn't realise it only had a remote controller or I never would have bought it.

Do not buy these fans! In the space of 2 and 1/2 years I have two fans break. The first one broke via the remote control receiver overheating and stopped working in the fan (not the hand held part) and now the second receiver has broken a week ago. Same problem, the lights sound like they will explode if they are left on. Hard wired fans are the only way to go but I won't not recommend Lucci Brand to anyone.

Beacon Lighting should not stock this brand!

I had 6 fans installed with remotes due to ease of fitting as advised by electrician. I have had to replace 3 remotes already (fans are 2 years old) and one of the remotes i replaced about 12 months ago is not working, fan is on and won't switch off. 2 others are now making the grinding noise so much that you don't want to use the fan...wish i had never bothered.

Brought 3 fans from Beacon. Was not told that the remotes really have only a limited life. You pay for the fan, you get an electrician to wire them in for you, then when it makes a scraping noise, finally giving up the ghost, you need to either buy a new remote or fan, either which requires an electrician to program it in again. The remote for the fan in question was not very old, was hardly used, but was just out of its warranty (12 months). What a rip off.