Luvele Ultimate Meat Grinder LPMG700 Questions & Answers

Hi Emma. thanks for your message. Firstly, to organize a return you will need to email us at Luvele.com.au. Regarding grinding bones, no domestic style meat grinder should be use to grind bones. Meat grinder are designed for processing meat flesh only. Some people do use grinders for soft chicken bones, however this does put a lot of stress of the motor and gear box. While it can work, whats to stop a customer placing a slightly harder bone in the grinder and it getting caught and breaking the grinder. This is why we say that bones of any type should not be placed in the grinder. Thanks,
Tim.

Hi Greg, thanks for your question. We have not had any customers with this issue. Cheers.

Hi there,
Thanks for your question. If you place an order at luvele.com.au before 10am this morning and select express post, then we can do our very best to get your order to you by Monday the 24th. Unfortunately at this time of year there are no guarantees however.
Cheers,
Tim

Hey Mason,

Thanks for your message and support. I'll be happy to help with a fast solution :)

It does seem odd as we haven't had this issue before.

Can you please send us an email, preferably with a video of the issue, this will help us assess if its a fault faster than you having to send it back.

Our email is [email protected]

If it is a manufactures fault we will replace or refund you :)
Let me know via email so I can get you sorted ASAP.
Appreciate your patience in advance.

Kind Regards Tim

Hey Billy,

Thanks for your message,

As our grinder is designed for home consumption we recommend that you remove all excess fat and sinew before using our grinder.

It won't matter if there is some fat and sinew, however for best results it's better removed.

Thanks Tim

Hi Emma,

Yes Mia17 is right here, we do recommend washing with warm soapy water, as the hopper plate and head and grind screw components are not dishwasher friendly.

Please email me at [email protected], I will send you out a replacement.

Kind Regards Tim

Hi Annakeee,

Thanks for your message,

Unfortunately we can't recommend using our Meat Grinder for any bones or frozen goods, the gearbox and motor aren't designed for this purpose. This is designed for household consumption, so you may be better off considering a commercial grinder that is built to take the task.

However If used correctly our meat grinders will last a very long time, I can't think of many if any warranty issues with this models motor and gearbox, it's a very robust meat grinder.

Thanks all the same
Tim

Hi Nazir,

Thanks for your message. Also thank you Cecha and Mia17 for your input. I believe Mia17 has answered everything correctly.

Yes the Ultimate Meat Grinder does indeed have a reverse feature :)
Also it only has the 1 speed, however we have never had a request for further speed settings
The hopper plate, Head, Nozzle and grind screw cannot go in the dishwasher, best to wash with warm soapy water.

Please also note that this is for household consumption, so please remember that it isn't designed for grinding bones or frozen foods.

Thanks Tim

Hi Oli, Thanks for the great questions.

Most meat grinders will make some, however we have just reconfigured our gearbox to reduce noise so compared with other machines ours would be less noisy. You should expect that all meat grinders will produce some noise. However we are confident as we haven't had any customer complaints about the noise :)

This is a meat grinder designed for home use, so we don't have a production capacity caculation for this machine, however I can tell you and from our customers feedback, you can grind alot of meat. We don't recommend running for longer than 10 minutes at a time, then you can rest for 10 minutes, it's not a commercial Meat grinder.

The machines are designed in Australia for the Australian and European market and produced in China.

Hope that helps :)

So sorry for the delay on this, we are fairly new to Product review and only just seen this message.

Unfortunately this machine is for home consumption only, which means you will need to remove the bones and large quantities of fat of the meat before grinding.
Cheers Tim