Reviewer Photos & Videos
Matty O'BrienSydney, NSW
Good for those who work out often
Ever since the Gym was closed I have started to find ways to continue getting my workout proformances and that includes what to eat, No more lining up 9 AM at costco to get bulk supplies to prep!
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Andrew rochaixSydney, NSW
Perfect for nightshift workers
I currently work night shift and have found it impossible to buy groceries to even prepare food for work considering that the supermarkets are always busy. Thankfully this company is just what I need. The one thing I do not like is that the sauce packets cannot be opened without an scissors or may It is just me because I am afraid of it spilling everywhere. Cabonara chicken dish has been my go to every week :)
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- Verified customer
Prison food with bad customer service
Was excited about Macros as it seems like a really good concept and the menu looked decent. Didn't have super high expectations about the food.
However the food I got was completely inedible, I legitimately felt so bad about wasting food I heated some up and gave them to the homeless guys at the train station and no joke they didn't want to eat it either. The meat is super overcooked, the rice was undercooked and the flavours are pretty weirdly combined.
I really find it hard to believe the other reviews on here that are positive.
As some of...Read more
the other negative reviews have mentioned, they do lock you into a renewal cycle, which renews before your first delivery even arrives. I contacted their customer service to cancel this order, it took them three days to reply at which point they agreed to cancel my order because I didn't want to waste food but refused to give me a refund, I'm stuck with a store credit I'll never use. They say this is because they order the ingredients in advance, but surely that's still a problem if they give me a credit?2 comments
The feedback doesn't seem that important to you. You comment the same thing on every negative review which is half generic and half pushing blame back on the customer and yet no sign of bettering your... Read more
service. Yes technically you provided me two options 1) take more food I don't want 2) take a credit for food I don't want.Similar opinion? Write a review on ieatwords.com.au!
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Andy MarchantSydney, NSW
No more cooking/supermarkets or prepping
After finding out that it is quite hard to meal prep with all the commotion with supermarkets I looked into many different food delivery services, none of them provide me with the right information except macros.
I train 4 days a week (at home now) and it is very important I am still l getting the right macro nutrtients.
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BetaGreater Melbourne (Inner), VIC
- 3 reviews
Poor Delivery Service - Instructions now followed!
I have numerous problems with the courier as they DO NOT know how to following instructions. I specifically asked the courier company for the goods to be handed to a person with a signature. And what do they do? They leave it unattended. As a result, the items got stolen!
I complained about this to Macros and advised me they will follow this up and provide feedback to the courier company. Guess what! The courier company left the package unattended AGAIN!
Macros did provide a full refund. Then they stopped as the items were consistently getting...Read more
2 comments
Kate M.Macros
Hi Beta,
Thank you for taking the time to share your thoughts regarding our third-party couriers. We apologise for any inconvenience caused by them. Although they are our chosen partner, this is not t... Read more
I have submitted the complaint with Consumer Affairs Victoria.
Everyone deserves to know the carelessness you have for your consumers!
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RobbieSydney, NSW
Work train eat reapeat
I live a busy life and due to the most recent situation at work in the warehousing industry, there is big money to be made with little time to cook or shop even. I hope they do not remove the Vietnamese chicken noodle because I am in love with the sauce!
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MoeySydney, NSW
No waiting in line just buy groceries and meal prep
As of late it has been very hard to buy groceries at the local supermarket which lead me to using macros as I require a certain amount of nutrients for my fitness goals. The meals taste pretty good and better than what I can cook myself. The chicken meals are the best as I don't quite eat fish/beef
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Maggie OSydney, NSW
convenient but healthy!
I always had this perception that ready made meals would either be unhealthy or just taste horrible, This is not the case so far with Macros! I do prefer their chicken meals much more though.
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Netball 95Sydney, NSW
- Verified customer
Watch out for the re-order trick
Macro tricks you out of money. This company puts you into a re-order cycle and is not clear and transparent about it. Customer service just says bad luck you should have read the fine print. They are dodgy as far as I am concerned as I am not stupid yet I was in a re-order subscription service without knowing. Rather than tick the box if you want it it's tiny, untick if you don't etc.
1 comment
Kate M.Macros
Hi Netball95,
Thank you for taking the time to share your experience. We are disappointed to hear that you are not satisfied with our service despite our attempts to guide you through our subscription... Read more
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BrookeIllawarra, NSW
So Handy!
The portion sizes were perfect for me and it was just so fantastic that I didn’t have to think about what I was gonna eat for lunch/dinner each day. I saved money by not going anywhere near Woolworths and buying junk food!
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Makes my life so much easier!
Delivered to my door every Sunday ands makes it easy for me to bring to work and last the week. Saves me time throughout the day and taste great. Highly recommend!
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Alistair T.Sydney, NSW
My favourite meals!
Macros.com.au have a huge variety of meals. They are so easy to deal with. Delivery has never been a problem. The plant based options are so good! I switch between their muscle and performance meal plans dependant on my training block.
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Nick WalkerSydney, NSW
- 2 reviews
Perfect performance meals for any distance runner!
The food was very healthy but most of all super tasty! The meal sizes were perfectly portioned and gave me enough fuel to feel content without over eating which worked out well, particularly when I had macros performance meals for lunch before training or evening competition. I was able to follow a good program because the meals were quick and easy.
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Luke GSydney, NSW
- Verified customer
Keeping lunch interesting!
My hardest challenge has always been variety when it comes to my meal prep; this would always result in me buying lunches for work. I get bored far too easy eating the same thing every single day. My girlfriend introduced me to Macros, I was sceptical at first, but surprisingly it's solved my dilemma. It's also helped me save some cash, working in Sydney's CBD means lunches aren't always the cheapest.
Though I would suggest an app or sending text messages for reminders, as I had forgotten to choose my meals one week. Lucky their cs team was a...Read more
ble to help me change them. Overall the current selection of meals is pretty great and I still haven't tried the whole menu yet! Portion sizes are good too, and it has actually helped me learn some portion control.Similar opinion? Write a review on ieatwords.com.au!
RenataGreater Melbourne (Metropolitan), VIC
So happy with my Macro Experience
My Macro Experience has been great. The ordering and delivery process was so easy! The food were delicious and exactly what I needed to compliment my fitness plan. Highly recommend
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I have the vegan meals and I love them. My favourites are the tofu curries and pad Thai. Yum
The food fills me up and tastes so good... especially considering I have the vegan options. I would love more pad Thai in my packet though. All tastes so bloody good
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Healthiest and Easiest pre-cooked meals
nothing like freshly prepped meals from Macros! so convenient and easy on the go! Each meal is packed full of protein, carbs, healthy fats and micronutrients for that optimum nutrition, and leave you feeling so full and satisfied! The peri peri chicken or Sri lanken chicken has got to be my fave!
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The reviewer stated that an incentive was offered for this review
AndySydney, NSW
Great Portion Sizes but also tasty!
There is not many food delivery services out there who can meet my requirements in terms of portion but MACROS, as someone who is trying to hit personal goals I no longer need to worry wether the meals I am eating are big enough for me. Did I also mention that they have a barcode on their meals for myfitness pal? The herb roast chicken has been my favourite, you do not want to miss this one particular meal :)
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Matthew M.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Mistake made at their end, refund refused at my end.
I thought I’d give Macros a gif because of the Macros but have to say that I am pretty annoyed with them right now on account of their poor customer service and refusal to accept responsibility for a fault at their end. I received a message last night telling me my food was to be delivered today despite the website stating quite clearly when I took my subscription off pause that it would be delivered on the 6th which coincides with the day I am back from overseas. I payed on the 22nd. I tried to handle the issue in a reasonable manner by inform...Read more
ing them as soon as I received the message and then following up today once the food was delivered to be told that it is a weekly subscription delivery service and the only record they have of a paused account is my currently paused account! I payed on the 22nd and the delivery date stated was clearly the 6th and not today. Further to this, on inspection of the food, many of the items have expiration dates for the 4th or 5th so no way I could have got through them all given the short expiry dates. I actually have a theory that they have deliberately delivered early to clear stock that was nearing expiration and that the company is extremely dishonest. I won’t be buying again and will switch back to My Muscle Chef which seems to be a better product. Food is tasty and the ordering process means you can one off order when it suits. As for the Macros, there are plenty of high protein options but maybe not to the extent of Macros.1 comment
Kate M.Macros
Hi Matthew,
Thank you for taking the time to share your experience. We are incredibly disappointed that you are not satisfied with the services provided by MACROS and it is unfortunate to hear you go.... Read more
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ScottySydney, NSW
Taste Great
Have been with MACROS for a few months now - customer service is always prompt and deliveries are on time. And most importantly - the food tastes great. I usually don’t like healthy food, but the meals (esp chicken ones) are delicious.
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Questions & Answers
Jenni Fasked
What meals do you have for breakfast or lunch. I cant see any on your website
1 answer
Kate M.Macros
Hi Jenni, We have one breakfast option at the moment, the Supercharged Breakfast Scramble that is 100% plant-based :) However, our kitchen team is developing new recipes every day and we'll introduce more breakfast and snack options in the near future. We do not categorise which meals are for breakfast, lunch or dinner but to provide you with a guide, you can have a look at the nutritional macros for each individual meal on our website which might be helpful for planning your daily food intake!
Colton K.asked
Hi, I would love to know how much each meal costs individually and do you supply breakfast and lunch meals too?
1 answer
Kate M.Macros
Hi Colton, thanks for messaging in! If you head over to www.macros.com.au/plan you can see the list of our meal plans prices. We do not categorise which meals are for breakfast, lunch or dinner but to provide you with a guide, you can have a look at the nutritional macros for each individual meal on our website which might be helpful for planning your daily food intake! We, unfortunately, do not currently have any breakfast options however we are very excited to introduce some more in the near future!
Warmest,
MACROS CS Team
Fleurasked
Hi, I’m struggling with loosing weight (gallbladder removed so doesn’t help) I go to CrossFit 5 times a week and try to eat healthily. Will the sculpt plan for the dinners only, allow me to loose weight and gain muscle?
3 answers
Kate M.Macros
Hey Fleur, thanks for your interest in MACROS! Yes, our Sculpt meal plan would definitely help with losing weight. If your aim is to lose weight first and to gain muscle later, we'd recommend changing your meal plan via Dashboard to Performance or Muscle Gain meal plans depending on your required carbs, protein or calorie intake. You can also click on each of our meals on our menu page to view the nutritional information and please click on the following link to view our available meal plans and plan sizes - https://www.macros.com.au/plans. Hope this information helps!
So if I am both working on building strength/muscle and loose weight at the same time, you recommend performance?
Kate M.Macros
Yes, we would recommend signing up for the Performance meal plan. To view our Performance meals, please click on the following link and select the Performance menu - https://www.macros.com.au/on-the-menu.
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Kate M.Macros
Hi Jeremy,
Thank you for taking the time to share your thoughts and provide this feedback. It's extremely important for us to hear this, so we can help better our service for you.... Read more
It does dishearten us to hear that the quality of our meals did not meet your expectations. Our team aims to create meals that are fresh, preservative and additive-free whilst still providing you with all the required macronutrients. We are disappointed to hear that you are not satisfied with our service despite our attempts to guide you through our subscription process. You may also view our terms and conditions via https://www.macros.com.au/terms. However, if there was a way we could have been more clear, we would appreciate your thoughts. We understand that you have acknowledged that you have missed the cut-off and our support team have provided alternatives options instead requesting to you accept an delivery you are not ready yet.