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Online store, Physical storeTerryGreater Melbourne (Outer), VIC
- 22 reviews
- 2 likes
Would not pay out my prize
I scratched the code on a card and it said I had won $20000. I really thought I had won the prize. I was deceived into ordering from the catalogue and received the ordered goods. When I queried it they said I had not scratched all the prizes on the card as the code matched up with four of the prizes and you only get 1 (the crappy one). I am taking this straight to the ACCC and maybe Slater and Gordon.
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scamed... no prize at all..
I admit I should have known better.. I was led to believe I had won of 3 prizes... $20,000, $1,000
or a ring.. when i asked the magnamail staff person which one was i going to get.. she said the computer
would pick which one and i would find out what i was to receive with my order... the order arrived no reference to the prices.. just a filthy scam... how dare you say that you are honest.. what a joke.. and i should have know better...
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Joan Riches
- 2 reviews
False description of goods in catalogue
The description in the catalogue does not relate in any way to the instructions that came with the bath mat I ordered. Catalogue did not state would not suit a textured surface, did not state needed to be rinsed and allowed to dry naturally after each use. The catalogue description said 'it dries immediately' - the next morning the mat was still soaking wet, holding water on the surface. - totally unsatisfactory.
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PhilipAdelaide
- 2 reviews
- 2 likes
Misleading Advertising
In August 2018, my wife received a letter from the 'Prize Draw Administrator' at Magnamail stating that she was ' a CONFIRMED WINNER in Magnamail's BIGGEST Prize Draw All Year' and that she had 'definitely won a prize'. We ordered an item from the catalogue which was a condition of entry and waited for the draw to take place in early November.
We heard nothing and rang Magnamail on 12th December to find out what prize my wife had won and when she would receive it. Initially, Magnamail denied that she had won a prize but when we challenged th...Read more
em about the letter stating that she was a confirmed prize winner, they said that she would receive a prize in '14 to 21 days'. It is now 13th January and still nothing has been received. It appears from other reviews that this is a common practice with Magnamail and should be stopped - it is particularly unfair for elderly or vulnerable people.
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Bill ODonnellSouth East Queensland, QLD
- 3 reviews
90 Year Old Mother being Scammed
My mother has been scammed by Magnamail now for numerous years. Always sending her the promise of the big win or that she has won. She has dementia now and just keeps sneaking off posting more and more money to them. The family has tried to stop her but she does not understand. This is causing huge arguments between my 90 year old dad and my mother who is addicted to this crap. They are pensioners who can not afford to be fleeced by these scams. How do we stop this?
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BELLPerth
A major scam
Same as herb says, they say you are a confirmed winner then all you receive are the items that you pay for not a prize in sight not even the cheapest poor quality of the prizes on offer, this is the second time I've given them a try, there won't be a third!!
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HerbDrouin
- 3 reviews
Scamming people
Twice now this company has sent mail advising me that I am a confirmed winner of a prize, if I order within 14 days. I considered that everyone is entitled a second chance. Firstly nothing from them to date including no products. I truly believe that this company does not take in to consideration the amount of people they are scamming and this needs to stop. With enough of us complaining maybe they will lift their game. Ha!
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My order made on 07/09/18, for 2 NO FATS COOKING pots or pans, has NEVER arrived. When will it be c
We were extremely happy with the products that were sent to us and there were several items we may still purchase BUT we haven't received the NON FATS COOKERS. Thanks Bert
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Samantha48LAUNCESTON
- 6 reviews
Told me a winner and then saw an item I would like to buy
Usually wouldnt bother with "you have won" and cheap jewellery etc but saw a clock with alarm and temp and just broken mine so went for it. Never buy from this muddled mob again. First off posted off the order form. And that was it never heard from them again so had a look at my credit card and yes they had paid themselves still for the clock. But wondered so phoned - 15 mins on phone with message team busy and dropped out. Tried again next day, same thing. so googled for stie and then sent an email - did ask for order no but since never hear...Read more
d didnt have one and said so. Back came email without order number cant trace. Scam for sure as didnt even tell me re supposed to have won already etc plus another $20 K up for grabs. So be wary and now feel even sillier as better alarm temp clocks for less at Kogan's and they are organized always deliver. Silly me.Similar opinion? Write a review on ieatwords.com.au!
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Fraser 80Palm island
This is perfect thanking about going on a Holiday
Would like to buy an hose and some walk way pretty lights please, thanks is their another way of paying my order, because I really need my order
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Keep it coming. I love to receive your happy books with nice goods to buy.
Easy to read and find goods. I like the wide range. Every product that I have purchased has been of top quality.
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- Magnamail
- Verified customer
Magnamail Always Brightens My Day
Very satisfied with products find there is always a excellent choice to choose from always look forward to receiving current brochure.
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Review collected in partnership with Magnamail
YorkyPinjarra 6208
- 7 reviews
- 1 like
Great products and cheap delivered to your mail box
We have been using Magnamail for ever and love the catalogue although we get sick of hearing about others winning the great prizes. We have bought many items from Magnamail with complete satisfaction. Only one or two items we returned for various reasons [wrong size or colour] and we were credited quickly for the costs. We eagerly await the next catalogue, regards Yorkie.
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- Magnamail
- Verified customer
Great company
Satisfied in all categories. Quality of products is always great. Fashion garments and jewellery very tempting. Look forward to the day they arrive.
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Review collected in partnership with Magnamail
- Magnamail
- Verified customer
Incredible company
Always easy to get products and have always been satisfied with what I have ordered.Never have to wait too long for parcel to arrive
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Review collected in partnership with Magnamail
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- Magnamail
- Verified customer
Great products good quality.
Weed puller and vacuum cleaner are good quality.The clothes I ordered are the wrong size, they are to big..Happy otherwise.
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Review collected in partnership with Magnamail
Christine
- 2 reviews
A real boon.
I find the catalogue very easy to flick through and identify the items relevant to me.
There are a wide range of products and I always find something enticing.....too many for my budget on occasions!
Very satisfied...we use them all the time.
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DerekPerth, WA
- 4 reviews
This product is poor quality and unusable.
I purchased 2 cheese slicers K1726 along with another two items which I have yet to use. When I tried one of the cheese slicers it proved to be unusable and of poor quality.
I would return them but the cost of postage would be more than the products themselves. I will be extremely wary of purchasing any other items from you again. I would also like to comment that I was confirmed as a winner of a prize which I have not yet received or been notified of what the prize was. Shame on you. Never again.
Order/Advice No. AA*718545.
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Rob CaddayeMelbourne
- Magnamail
- Verified customer
Has been very helpful to me as I am a full time carer and find it hard to shop
Everything up to now has been very good and I will most like continue buy gifts etc as up to now everyone has enjoyed the gifts.
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- Magnamail
- Verified customer
Excellent
No problem i have always been more than satisfied with the products that i ordered and look forward to your next catalog to see the latest products.
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Questions & Answers
Margaret C.asked
Where is my chakra string? I ordered it over a month ago and still haven't seen hide nor hair of it.
Please help
Margaret Corcoran
2/70 High Street
WARATAH NSW 2298
49671394
Swamp Foxasked
Swamp Foxasked
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