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Mail Order Pharmacy
- 2 reviews
Exceptional Service, great price and quick delivery
Absolutely outstanding service.
Ordered on Thursday and arrived today (Monday)
Very happy customer! Great price and speedy service will absolutely use this service again.
- 29 reviews
- 14 likes
EDITED: changed ownership and issue was resolved
It took a while to get the refund because they changed ownership and there’d been a banking issue but when I did get hold of them the new staff members were really good and went above and beyond to resolve it and I got my refund after they’d been out of stock.
Disgraceful!!!
Disgraceful customer service! Do NOT purchase from here! 3 weeks after I have purchased with them and my order still hasn't been sent, they haven't replied to my emails, nor have they provided any update or communication about the status of the order. They clearly don't care about their customers.
- 2 reviews
worried
where is my order placed in may and charged 176.95 still not received please advise sap Rosemary hH Bowling I am extremely worried as I have dealt with you before and have had no trouble
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SCAM DO NOT USE COMPANY
Waiting for 3 weeks no order has arrived, number disconnected, money taken out it’s a scam do not use this site.
- 36 reviews
- 17 likes
Tried to Lie to me about Sending me the Wrong Product!
I'm no stranger to ordering from online pharmacies and have had generally good experiences. It seems there are a few happy customers for this business: Mail Order Pharmacy and a lot of unhappy ones; unfortunately I’m one of the latter.
I made an order for a bottle each of Babyliss Pro Argan Oil shampoo and conditioner. The wrong brand arrived: Agadir. I emailed them to let them know and to ask what to do to return them - no reply. I emailed again the next day - no reply. The third day I rang up and asked why my emails had been met with no ...
Read moreresponse; I was told a lady who'd just had a baby received the emails at home and forwarded them on to the workplace. But of course she didn’t. The lady responsible for my order told me, for some reason, the product I’d ordered was not available because the owner of the company died in 2017; she then tried telling me that they were both the same product: Agadir made the shampoo I'd ordered now – it was now called Agadir. I told her it was not true as I bought the Babyliss Pro all the time and this and Agadir were two completely different products. She went silent, no doubt thinking I was not worth arguing with. I didn’t appreciate her obstructive, arrogant and unapologetic attitude. It seems clear that they intend to keep the Babyliss Pro shampoo listed on their website without amending it and mean to keep selling people the Agadir! She told me that they would send me an envelope for the return of the bottles and after they received them they ‘would see about’ granting me a refund. Unfortunately I paid by Visa and not Paypal so I have no recourse but to see if these people honour their word and give me my refund! Based on their dishonesty and poor customer service I would definitely not recommend this business to anyone.Lies
One of the staff over the phone tried to claim they don't do prescriptions by mail! Unbelievable.
He then decided to get someone to call back when I read the evidence to him that they do, starting with the name of their company.
Don't do business with these people. I have discovered they are untrustworthy and dishonest.
- 2 reviews
- 1 like
So quick
I purchased from them on Sunday and got the order Monday afternoon. I live in Sydney but I was expecting it to take about a week
- Verified
Shocking
Still waiting I ordered from this company one month ago. No response from emails asking where order is or why a delay. Taking action on them today.
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- 3 reviews
- 2 likes
- Verified
Do not use this site
Ordered a b12 spray to Adelaide arrived way later than expected, never sent any shipping confirmation even after emailing twice. When it finally arrived it wasn't in any box and had no protective seal, spray had leaked everywhere. I will not be using this product as I don't even trust it is legit.
How do you rate a Customer Service - that doesn't exist??
Placed order for 2 bottles of Arnica tablets for my broken foot. How disappointing to finally receive package (WA) to find incorrect product - got 2 bottles of Calm pills instead.
Made contact via the website to try to organise to send product back/refund/sort out.
Still waiting for my reply! Might try the Calm pills - perhaps they'll help.
If I ran my toy website on your business model - I wouldn't be in business!
Amazed you still are!
No surprises - won't be back!
Feeling generous to give a Rating of 1!
Vitamins
They have a great range of fitbiocuetcals and when they didnt have a certain product,they got it in for me
February 18th 2022 Update: Great service
Thank you for the quick refund when my biocueticals urinary care was not in stock!The girl had also told me that when it comes back into stock she will call me and let me know.
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Bad Customer Service!
I purchased an item last month and they mailed it to me 16 days ago and provided me with an Australia Post tracking number. At first I was impressed and felt confident with my purchase. But now that I've been waiting 16 days and watching the parcel online bounce between NSW to QLD to NSW... and I'm in WA... I don't think it's coming! Ive tried to email them but it continually bounces back. If I don't get an answer soon I'll have to lodge a paypal dispute to recoup the money. Glad I chose paypal!
Never ever use this.
Terrible service, no announcement for out of stock, after confirmed refund, no refund.
Forcely sent product after I no longer needed the item.
NEVER EVER USE THIS SHOP AGAIN.
I didn't give them even 1 star!
- 4 reviews
- 5 likes
shocking! 1star too much!
I've placed an order on 11th april my credit card got charged straight away. 10days later order still hasn't arrived. I called them up and was told they're out of stock (the web clearly stated IN STOCK!) Rude customer serv on the ph, not even a courtesy email ...still waiting for the refund!
Questions & Answers
BioKrill
I am trying to reconcile my Credit Card statement ref Mail order180023119Gb
can you please advise me what it was for
Rob Lyons
I am trying to reconcile my Credit Card statement which has an item from you .it was for mail order 1800 235119
Can you please advise me on what the item was
Rob Lyons
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