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Soft-Medium, Medium-Firm109 questions from our users
Petaasked
The cool gel King doesn’t appear to have a choice of soft-medium or medium-firm.
Which one is it please?
1 answer
Ryan M.Marce Blanc
Hi Peta,
The CoolGEL is only available in a 'Medium'.
Please note we are very low in stock.
Due to COVID-19, prices of the material we use for these mattresses have significantly increased so we need to wait for this to reduce before we import further mattresses (the raw material is used in production of face masks).
I would predict this will be 12 weeks until we receive our next order.
If you need a mattress that is out of stock, please contact us through eBay and we will put you our our wait list to notify when our next order arrives.
Kind Regards,
The Marce Blanc Team
Kind Regards,
The Marce Blanc Team
Janice Gasked
Could you please advise which mattress is better suited to hot sleepers.
3 answers
Ryan M.Marce Blanc
Hi Janice,
The CoolGEL will be the best option. However noting the most important 'feature' to decide on for your mattress should be the firmness you prefer as even though CoolGEL dissipates heat slightly better, the Memory and Latex version we have is not hot either and we have never had a complaint about it being hot so you should have no issue with either.
Kind Regards,
The Marce Blanc Team
Is the CoolGel mattress going to be available in Soft/medium in the future?
Ryan M.Marce Blanc
I'm sorry we are out of stock.
Due to COVID-19, prices of the material we use for these mattresses have significantly increased so we need to wait for this to reduce before we import further mattresses (the raw material is used in production of face masks).
I would predict this will be 12 weeks until we receive our next order.
If you contact us through eBay and request to be place on our wait list, we will notify you as soon as stock is here.
Kind Regards,
Ryan
Dave Frameasked
Hot Sleepers?
How does the bed go for hot sleepers?
No answers
BHAVIKA J.asked
Hi Team,
The reviews sound quite nice.
I was wondering if you have a store where we can check the mattress once before we buy?
3 answers
Ryan M.Marce Blanc
I'm sorry - we don't have a showroom setup as the majority of our business is more interstate courier transport. This enables us however to keep our prices extremely low.
If you have any questions, please don't hesitate to ask. Our mattresses are not the very cheapest on eBay, however by far, we use the best materials.
Please look through our eBay feedback for recent comments from buyers and also on product review to gain more confidence purchasing a Marce Blanc.
If you have any specific needs for comfort, please advise and I can recommend a mattress type/firmness that will likely suit your needs.
Kind Regards,
Ryan
Hi
I have back pain issues due to swelling around my tailbone and it's been a year since I had this. Which mattress do you recommend ?
Ryan M.Marce Blanc
It is difficult to recommend based on individual medical conditions, however broadly, issues with the back will normally benefit from a firmer mattress than softer as it provides more support. From our range, this will be the Memory&Latex (31cm) (Medium-Firm).
Kind Regards,
Ryan
greenfrogasked
My husband weighs about 108kg, and we currently have a soft/medium mattress with pillowtop that I bought for myself about 5 years ago for my back (prior to moving in with each other) that does not hold his weight ( he ends up in a V shape on his back). Would any of your mattresses be able to hold him well for more than 12 months?
1 answer
Hi Frog,
I weigh around 85kg and this has held me up well for over a year. This mattress is on the medium to firm side, which may give your husband's back more support over the soft/medium.
My wife and I are still enjoying this mattress after a year and the fact we didn't pay over a $1000 for it, makes it even more enjoyable. Good quality for the price.
I'm not affiliated with the company or the seller of this mattress.
Cheers,
Sleepy
Partha S.asked
What is your ebay store address?
1 answer
Hi. They are called Brand Warehouse Australia on their Ebay store.
http://www.ebaystores.com.au/brandwarehouseaustralia
EdWasked
Hi, Calling all Marce Blanc mattress buyers that have had their mattress for over 12 months to get your feedback on durability on these mattresses please.
No answers
Carlo M.asked
Hi im enquiring abt this mattress for my husband who is in hospital getting chemo. I want to suprise him with a new mattress and unfortuntly due to medical cots this is all we can afford. Do you guys really recommend this mattress
2 answers
Hi Carlo
A mattress is like each to their own however in saying that there are different comfort levels so youd need to choose to satisfy your needs. I do honestly recommend the mattress and the supplier i purchased from. The price V the quality is unbeatable. I hope all goes well for you both.
God bless
Ryan M.Marce Blanc
Good morning,
I hope your husbands treatment is going well and wishing him a speedy recovery.
This is coming from the seller so can be taken with a 'grain of salt' but these mattresses are made in the factory along side the same mattresses that are sold in stores under different brand names around the world for between $2000 - $4000 depending on the brand. Please don't mistake a cheap price for cheap quality, they are cheap as we have very low overheads (no showroom, sales staff) and choose to sell on eBay (which is very low margin, but high volume to help counter the negative of low margin).
If you need a recommendation, I personally sleep on the Medium-Firm (Memory&Latex) and find this as the best option.
Kind Regards,
Ryan
Valeska B.asked
Everyone's review of this mattress sounds great, I am considering taking the risk :)
Does the mattress have warranty/ can I send it back if it doesn't suit me?
1 answer
Ryan M.Marce Blanc
I'm sorry, we do not offer a trial and return policy as we do not price the mattresses at a premium to cater for this. There are other mattresses online who will offer 100 day returns. However the premium is between $500 - 800 more above our price. What we offer is the lowest cost, highest quality option without this exorbitant premium. Please however note there is an approximately 1 in 1000 dissatisfied rate. Confirm also with the eBay feedback record to confirm further that these mattresses are worth buying :-) If you have any questions relating to to the mattresses, please let us know.
Lesleyasked
I'm in the market for a soft bed, having slept on a water bed for the last 36 years. I love a high bed and have been looking at your gel 34cm medium mattress, as well as the 31cm soft-medium. I really don't know which one to go for. Can you recommend one? Is either one more prone to sagging after a while?
Kind regards,
Lesley
1 answer
Ryan M.Marce Blanc
Hi Lesley,
My apologies for the long delay. I completely missed this message I'm sorry.
I personally think if you want a soft mattress that is thick, the CoolGEL really is the best option. Even though it is a 'Medium' I think is it soft enough due to the extra pillow-top thickness allowing a very plush feel.
Regarding sagging. Most brands will not say this, but they ALL do over time. Whether you pay a few hundred through us or pay $5000 in store. If you purchase a pillow-top mattress with sufficient thickness to be comfortable, it will sag a little over time. This however it not normally something that is felt and will only be noticed usually when you change the sheets. Hence it is not something to worry about.
The only way to avoid this is to purchase a mattress with less than 2cm of pillow-top (i.e. older styles) as the compression will stop once it hits the springs (however comfort is an issue in these cases).
I hope this helps :-)
Kind Regards,
Ryan
Rainiasked
Hi i purchased a king gel cool last night but had no option for soft to medium which I tried to contact to make sure if there is a soft medium in that style
No answers
Rainiasked
Marc Blanc soft medium is this one in the cool gel
Rainiasked
Hi I want to buy another gel one can I get in soft medium as Im only 40 kilos with chronic pain in bones
1 answer
Ryan M.Marce Blanc
We have two versions. A CoolGEL (34cm Thick) which comes in 'Medium' and a Memory & Latex version (31cm Thick) in the options 'Soft-Medium' or 'Medium-Firm'.
https://www.ebay.com.au/itm/132238856259
https://www.ebay.com.au/itm/112455876356
Kind Regards,
The Marce Blanc Team
Kerry E.asked
Do you have caravan mattresses
No answers
Kerry E.asked
Do you have caravan mattresses
1 answer
Ryan M.Marce Blanc
We only have the mattresses available on eBay being the 31cm Memory & Latex and the 34cm CoolGEL. These will likely be too large/thick for a caravan where you will likely need something more compact.
Kind Regards,
The Marce Blanc Team
Kerry E.asked
Do you have caravan mattresses
1 answer
Hi
I am customer who submitted a review. You need to contact Marc Blanc direct. They are on Ebay
Krisasked
May I know when will the next batch of queen mattress be available in ebay?
1 answer
Ryan M.Marce Blanc
Hi Kris,
These should be arriving to us very early next month (October).
If you contact us through eBay, I will be able to place you on our wait list to message as soon as they arrive.
Kind Regards,
Ryan
Chris Malanasked
Where to buy?
1 answer
Ryan M.Marce Blanc
My sincere apologies for the delay. We have been away on a short break.
Please purchase from the link below....
Chris Malanasked
Where to buy?
1 answer
Ryan M.Marce Blanc
I'm sorry, we are away until the 1st of August. Please check eBay on the 1st to purchase then.
Kind Regards,
The Marce Blanc Team
Deppsasked
Hi
My name is Lisa Deppeler and I have bought 5 March Blanc Mattresses. I was asked by you to provide a review which I did happily.
My King Size mattress has permanent dips where my partner and I sleep. The mattress is only just 12 months in use. We both weigh 75 kilos so we are not big people.
This is the second time I have tried to contact you. Please get back to me and suggest a resolution to this problem.
No answers
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