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VasuSouth East Queensland, QLD
Reliably good
The Maytronics M400 is very good at cleaning large and small debris equally. It also does a good job at picking up the fine dust from the bottom of the pool. I am happy with the product.
Purchased in January 2021 at Billabong Caloundra for A$2,199.00.
1 comment
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MHS
- 2 reviews
Great cleaner that reduced cleaning needs
Easy to use, simple to clean filters, just plug in and it does the job, in addition cleans the walls as well, removes fine debris from floor and walls. Good warranty as well
Purchased in April 2021 at Pool and Spa Direct.
1 comment
Maytronics A.Maytronics
Hi MHS. We thank you for your positive feedback and we are glad to hear that your robot is doing a great job in keeping your entire pool clean. Have a great day.
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So east to use!
We love our new M400 pool cleaner. It is so easy to use and does a great job cleaning the floor and walls of our pool! Love the storage caddy too.
1 comment
Maytronics A.Maytronics
Hi Amy. Thank you for your feedback. We are so glad to hear that your M400 is doing such a great job!
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Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners
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Nicolas N.Sydney, NSW
Filter options vs function
Purchased the M400 4 months ago, I asked the retailer which one I should buy regardless of cost. I wanted the most reliable and guaranteed to clean all surfaces including walls, regardless of cost. Was assured the M500 or M400 (if I didn’t want the programming / App features) is the top of the range and the best option. I wasn’t told about or offered the 600M, found out later it was out of stock at the time and obviously they wanted to sell me what was in stock.
The M400 does a great job at cleaning the floor, but like many other reviewers, it ...Read more
Purchased in November 2021.
1 comment
Maytronics A.Maytronics
Hi Nicolas. The Dolphin M600 was released in late October 2022 and may have not yet been available for order at the time. The filter types available have differing micron sizes whereby the ultra-fine ... Read more
filter has a smaller micron size than that of the spring-net. Should this filter type become blocked and/or heavy, it may contribute to the robot's climbing ability. Our Customer Care Team is able to assist in thoroughly troubleshooting by looking into external, environmental factors as well as looking into the robot's components. We do thank you for your feedback as it assists us in continuously striving towards improvement. Please do not hesitate to contact our Customer Care Team on 1300 693 657 option 2 or via email to [email protected] for any further assistance.Similar opinion? Write a review on ieatwords.com.au!
Wilson MVictoria
- 4 reviews
- 1 like
Never have seen the pool so clean in my life!
I've been using a suction pool cleaner for a while, and I've gone through about 5 of them. They're annoying to operate and restrict the features of your pool's pump system. I then came across the Maytronics Dolphin M400. It was the first time I'd seen a robotic pool cleaner in action, and I thought it was pretty amazing. I took a free demo and was amazed to find my pool sparkling clean when it was finished. The robot isn't cheap, but it's worth it. I highly recommend this product.
Purchased in February 2021 for A$2,000.00.
1 comment
Maytronics A.Maytronics
Hi Wilson. Thank you so much for your feedback. We are so glad to hear that your Dolphin M400 has made such a difference. Have a great day.
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Sonia E.Metropolitan Adelaide, SA
I love our Dolphin, can't live without it!
We had actually ordered a different robot pool cleaner when we built our pool until my friends told us about the Dolphin. They had done a lot of research, so we decided to change to the Dolphin Supreme M4 and I'm so glad we did!!! It climbs the walls and spends a couple of hours vacuuming the pool, we usually chuck it in the water at night after we've finished swimming and it goes about it's job cleaning the pool so we get up in the morning and it's sparkling clean, ready for us to swim!
It's a fantastic product that cuts out soooo much of the work of owning a pool. I now recommend the dolphin to everyone I know who owns a pool!!!
Purchased in February 2021 for A$2,500.00.
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Dolphin left holes in liner
Have only had my dolphin m400 for 1 year. This year our pool was losing water, pool leak specialist found 2 holes where wall and pool floor meet both same size. He asked me what I use to vacuum, I showed him my dolphin and he informed me that I was the 3rd person that used the dolphin that had holes. I have vinyl liner, and I’m not sure why this would be happening.
Have tried contacting Maytronics and have not heard back. Not happy having an expensive vacuum I am affaird to use for fear of more holes in liner.
Purchased in August 2021.
1 comment
Maytronics A.Maytronics
Hi Terri. Could photos please be sent via email to [email protected] of your robot, your pool and also the sticker within your robot that shows the serial number? Could your location and post code also be provided in the email. Thank you.
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LukeCentral Queensland, QLD
Doesn't climb that well
The dolphin M400 has cleaned the floor of our pool amazingly. The pool now looks 100 percent. One of the downfalls is it will rarely climb walls or the beach we have at the entrance of the pool. Not sure if there is something wrong with it but i thought for 2100 bucks it would do this easily.
Purchased in August 2021 for A$2,100.00.
1 comment
Maytronics A.Maytronics
Hi Luke,
We recommend you try the following troubleshooting tips, if unsuccessful please provide your best contact number or call our Customer Care Team on 1300 693 657 Option 2.
- Do you have the c... Read more
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Stacey KGippsland, VIC
Our pool looks amazing with minimal effort!
The M400 is easy to use, the filters are easy to clean, it’s runs for 2 hours straight, it climbs the walls of the pool to the top lip, it even cleans our spa including the straight edge seats! It’s perfect for people who don’t have hours to waste on cleaning, worth every cent!
Purchased in March 2021 at Traralgon heating for A$2,100.00.
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Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners
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Workhorse
Great pool cleaner it does what it suppose too and leaves my pool nice and clean when finished ( glass pebble)
I usually leave the fine debry basket in as my pool gets alot of dust & settles to the bottom, this Dolphin cleans it right up no worries!
What would of been nice on this model is an app to control manual navigation/ cycle time/ and clean modes, should be a standard thing on this model range.
Happy with my Dolphin M400.
Purchased in February 2021.
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LisaSydney Surrounds, NSW
Fantastic
After dealing with pool cleaners and the like which was a rip off and stressful, I finally bought a Dolphin. It is a revolution in pool maintenance ... just magic and has made owning a pool a pleasure.
Purchased in December 2021 for A$2,000.00.
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Love my Dolphin!!
My Dolphin M400 has been life changing - no more untangling the old robot driven by the booster pump and no more manual vacuuming! Easy to use, covers every part of the pool floor and picks up everything the gum and jacaranda trees can throw at it.
I leave the super-fine filters on there all the time and they’re great for collecting everything from big bits down to the fine sediments that get blown into the pool. The pool is kept nice and clean by running the Dolphin once a week and it’s east to flush out afterwards - the filters pop out and can be hosed down. Note it is a heavy unit though, especially when you first lift it out and it’s full of water.
Overall I’d highly recommend if you’re in the market for a new robot!
Purchased in February 2021.
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- Verified purchase
Great robotic pool cleaner
Our pool builder recommended to use a robotic pool cleaner on handing over the pool. They in fact brought in Robotic pool cleaner (Non-Maytronic product) and demonstrated. During the demonstration (~2 hours) at least three times the robot toppled over and stopped working. Later we had a demonstration of M400 by a rep from Maytronics Australia agent. M400 was far superior to Non-Maytronic robot. We’re very happy with our decision. It is a great small tool which makes our life much comfortable.
M400, runs for about 2.5 - 3 hours. (time – nonadju...Read more
Purchased in February 2021.
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Fantastic pool cleaner
This is my second robotic pool cleaner after using a number of suction hose type pool cleaners over the last 20 years of pool ownership. My very first robotic cleaner was superior to the suction hose cleaners that I’d previously used but it didn’t always clean up the fine silt that sometimes settled at the bottom of my pool. This previous model also had other shortcomings in that the cable badly twisted and the baskets were clunky to remove, clean and replace. Anyway after several years of loyal service it died. (I was kind of relieved). After ...Read more
lots of research and the offer of a free trial I settled on a Maytronics S200 pool cleaner and was immediately impressed from the get go. On its very first use it charged through the silt and other random leaf litter in my very large pool and sucked everything up. It did the same along the walls and after a couple of runs, lasting about 2-3 hours each cycle, it cleaned the entire pool surface including the ledges and steps. It is also very easy to clean the unit afterwards as the basket lifts out using its folding handle and the fine mesh holds all of the silt and micro debris as I walk to the tap to give it a rinse. In summary, I highly recommend this product. It wasn’t cheap and I was tempted at time of purchase to explore less expensive products but glad I resisted to avoid anything inferior to my S200. I can’t remember when I last used a pool scoop to clean my pool and my new S200 robotic cleaner has certainly made my pool maintenance a lot easier. (I do not have any association in any way with Maytronics or pool retail or associated industry. I offer my comments in good faith to assist anyone contemplating the purchase of a good robotic pool cleaner).Purchased in March 2021.
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Craig SmithGreater Melbourne (Outer), VIC
No sick days or personal time required
After deliberating long and longer, it seemed that all roads and opinions led back to the Dolphin. If you want the Rolls Royce of pool cleaners, then this is the one to get. The local distributor was kind enough to come on up and demo it for me, and after seeing the M400 in action, I just bought it. Now, if you are like me, then $2,000 for a pool cleaner just seamed way too much, to spend. At first, there was no way I could justify it, but I have to say, no regrets.
It is made very well and performs equally well. It is supplied with a set of...Read more
Purchased in February 2021.
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Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners
Know better, choose better.
Tony PMetropolitan Adelaide, SA
- 2 reviews
Works well. Good customer support.
We bought an M400 after getting a demo by our local pool shop. Right from the start our unit had trouble as it would get caught on the lowest step in our pool. After some back and forth between ourselves, the pool shop and Maytronics, Maytronics provided a set of different side covers and the cleaner has been performing perfectly since. It now does a great job of picking up dirt and debris from the pool. Recommended.
Purchased in July 2021 for A$1,950.00.
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Lisa M.South East Queensland, QLD
This little machine runs great cleaning the pool with no fails!
This cleans all size materials and even dust from the water!
This machine has been working great I have had it now 6 I have a large 90k sqm fibreglass pool!!
I would happily go recommend this product to anyone wanting to update cleaners.
Purchased in February 2021.
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EricGreater Melbourne (Outer), VIC
- 2 reviews
Sensational cleaning machine
We purchased a home with a pool of around 50,000L and no pool cleaner. Not knowing much about how pools operated, we engaged the local pool shop who were supportive and sold us a machine that looked like a stingray and didn't really work leaving soot on the floor and other debris. I spoke with friends in Qld who have the M400 and swore by it, so I contacted Maytronics, had a demo of the M400. Unbelievable machine, simple to use, easy to clean and does what you expect. Our pool floor has never looked better. A free demo, cost nothing, give it a try.
Purchased in February 2021 for A$2,100.00.
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Kris SteadmanSouth East Queensland, QLD
Awesome cleaner, great service from maytronics
contacted Maytronics for a demo of the m400 and i was contacted almost immediately by a local dealer who arranged to come around with the unit and give it a run in my pool. The agent from the pool shop was able to answer all my questions which ultimately lead to me purchasing the M400.
The M400 does an excellent job of cleaning fine debris from my pool, i don't really have a problem with leaves. Seeing as i've got a cartridge pool, having the M400 frees up my skimmer box to just filter the top of the water. I'm also able to save power by running my pool pump on the eco setting.
All in all, great purchase, should have picked one up ages ago.
Purchased in July 2021 at Augustine Heights Pool and Spa.
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GTorrensSouth East Queensland, QLD
DO NOT BUY FOR ABOVE GROUND POOLS
Was a gift, cleans ok, spends too much time up walls, has now punctured liner. Power supply failed, and had to be replaced. Does not like curved surfaces, stairs, etc. The edges (front and rear) are too sharp for tight spaces.
Purchased in October 2021 for A$2,000.00.
1 comment
Maytronics A.Maytronics
Hi GTorrens. We would like to discuss this with you in depth to understand how we are able to assist. Could you please contact our Customer Care Team on 1300 693 657 option 2 or at [email protected] at your earliest convenience.
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Questions & Answers
Alex K.asked
HI,
We had a massive thunderstorm last night and i think the battery pack has got wet and now doesn't work.
Do you think it will be the cable or the battery pack that is broken?
If i buy a new battery/power pack, does it come with a new cable/plug?
many thanks
Alex
1 answer
Maytronics A.Maytronics
Hi Alex. In most cased if the power supply has been exposed to water and it has seeped into the unit, it will require replacement. We do recommend testing by your local dealer to confirm that this is the case. When a replacement power supply is purchased, the black power cable is not included. It is available for purchase separately. Please contact our Customer Care Team at [email protected] with your location and postcode and they will assist in locating your closest dealer.
Martin S.asked
i have wonder brushes how do you keep them wet?
1 answer
Maytronics A.Maytronics
Hi Martin. The Wonder Brushes will remain damp for a certain amount of time when the robot is removed from the pool. If the robot be stored away between cleaning cycles and the brushes dry, they will re-moisten when the robot is put back in the pool. Please do not hesitate to contact our Customer Care Team at [email protected] for any further assistance.
MAtt A.asked
Hi, My dolphin M400 started the this morning then just stopped. I have checked it has 29V DC out put from the power supply. The power on lights up with out the cleaner plugged in but turns straight off when plugged in. Is there another trouble shooting guide I can follow before pulling it all apart? What resistance should I expect on the cable to the cleaner or is it full of electronics> What is the part no. for the motor unit?Regards MATT
3 answers
I have a Dolphin M400, and it's working completely fine, but I'm just concerned because a small twig has managed to get into one of the tread's bearing and motor area. Since this area is sealed with transparent plastic, I could see the twig. How can I get the twig out? Will it affect the cleaning of the robot in the future?
Maytronics A.Maytronics
Hi Matt. We understand that you have been in contact with our Customer Care Team and that troubleshooting is being provided to resolve this with you.
Maytronics A.Maytronics
Hi Wilson - to remove any foreign objects from within the robot, we do recommend an authorised service technician assess this for you. Please contact our Customer Care Team via email to [email protected] along with a photo of the twig and your location and postcode.
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Maytronics A.Maytronics
Hi Vasu. Thank you for your feedback. We are so glad to hear that you are happy with your robot and that it is doing a great job in filtering the finer dust and debris from the bottom of the pool. Have a great day.