??!

Reviews

3.7

51 reviews
5
(26)
4
(9)
3
(1)
2
(7)
1
(8)
  • Build Quality
    4.6 (18)
  • Value for Money
    4.2 (17)
  • Ease of Use
    4.6 (18)
  • Cleaning & Maintenance
    4.7 (18)
  • Pool Size
    • Average (13)
    • Large (7)
  • Noise Level
    4.8 (17)
Previous
Next
Vasu

VasuSouth East Queensland, QLD

Reliably good

published

The Maytronics M400 is very good at cleaning large and small debris equally. It also does a good job at picking up the fine dust from the bottom of the pool. I am happy with the product.

Purchased in January 2021 at Billabong Caloundra for A$2,199.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Maytronics
Maytronics A.Maytronics

Hi Vasu. Thank you for your feedback. We are so glad to hear that you are happy with your robot and that it is doing a great job in filtering the finer dust and debris from the bottom of the pool. Have a great day.

The reviewer stated that an incentive was offered for this review

MHS

MHS

  • 2 reviews

Great cleaner that reduced cleaning needs

published

Easy to use, simple to clean filters, just plug in and it does the job, in addition cleans the walls as well, removes fine debris from floor and walls. Good warranty as well

Purchased in April 2021 at Pool and Spa Direct.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Maytronics
Maytronics A.Maytronics

Hi MHS. We thank you for your positive feedback and we are glad to hear that your robot is doing a great job in keeping your entire pool clean. Have a great day.

The reviewer stated that an incentive was offered for this review

So east to use!

published

We love our new M400 pool cleaner. It is so easy to use and does a great job cleaning the floor and walls of our pool! Love the storage caddy too.

1 comment
Maytronics
Maytronics A.Maytronics

Hi Amy. Thank you for your feedback. We are so glad to hear that your M400 is doing such a great job!

The reviewer stated that an incentive was offered for this review

Robotic Pool Cleaners

Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners

Know better, choose better.

Compare all
Nicolas N.

Nicolas N.Sydney, NSW

Filter options vs function

published

Purchased in November 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Maytronics
Maytronics A.Maytronics
Wilson M

Wilson MVictoria

  • 4 reviews
  • 1 like

Never have seen the pool so clean in my life!

published

I've been using a suction pool cleaner for a while, and I've gone through about 5 of them. They're annoying to operate and restrict the features of your pool's pump system. I then came across the Maytronics Dolphin M400. It was the first time I'd seen a robotic pool cleaner in action, and I thought it was pretty amazing. I took a free demo and was amazed to find my pool sparkling clean when it was finished. The robot isn't cheap, but it's worth it. I highly recommend this product.

Purchased in February 2021 for A$2,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Maytronics
Maytronics A.Maytronics

Hi Wilson. Thank you so much for your feedback. We are so glad to hear that your Dolphin M400 has made such a difference. Have a great day.

Sonia E.

Sonia E.Metropolitan Adelaide, SA

I love our Dolphin, can't live without it!

published

We had actually ordered a different robot pool cleaner when we built our pool until my friends told us about the Dolphin. They had done a lot of research, so we decided to change to the Dolphin Supreme M4 and I'm so glad we did!!! It climbs the walls and spends a couple of hours vacuuming the pool, we usually chuck it in the water at night after we've finished swimming and it goes about it's job cleaning the pool so we get up in the morning and it's sparkling clean, ready for us to swim!
It's a fantastic product that cuts out soooo much of the work of owning a pool. I now recommend the dolphin to everyone I know who owns a pool!!!

Purchased in February 2021 for A$2,500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers

Dolphin left holes in liner

published

Have only had my dolphin m400 for 1 year. This year our pool was losing water, pool leak specialist found 2 holes where wall and pool floor meet both same size. He asked me what I use to vacuum, I showed him my dolphin and he informed me that I was the 3rd person that used the dolphin that had holes. I have vinyl liner, and I’m not sure why this would be happening.
Have tried contacting Maytronics and have not heard back. Not happy having an expensive vacuum I am affaird to use for fear of more holes in liner.

Purchased in August 2021.

Pool Size Average
1 comment
Maytronics
Maytronics A.Maytronics

Hi Terri. Could photos please be sent via email to [email protected] of your robot, your pool and also the sticker within your robot that shows the serial number? Could your location and post code also be provided in the email. Thank you.

Luke

LukeCentral Queensland, QLD

Doesn't climb that well

published

The dolphin M400 has cleaned the floor of our pool amazingly. The pool now looks 100 percent. One of the downfalls is it will rarely climb walls or the beach we have at the entrance of the pool. Not sure if there is something wrong with it but i thought for 2100 bucks it would do this easily.

Purchased in August 2021 for A$2,100.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Maytronics
Maytronics A.Maytronics

The reviewer stated that an incentive was offered for this review

Stacey K

Stacey KGippsland, VIC

Our pool looks amazing with minimal effort!

published

The M400 is easy to use, the filters are easy to clean, it’s runs for 2 hours straight, it climbs the walls of the pool to the top lip, it even cleans our spa including the straight edge seats! It’s perfect for people who don’t have hours to waste on cleaning, worth every cent!

Purchased in March 2021 at Traralgon heating for A$2,100.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers

The reviewer stated that an incentive was offered for this review

Robotic Pool Cleaners

Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners

Know better, choose better.

Compare all

Workhorse

published

Great pool cleaner it does what it suppose too and leaves my pool nice and clean when finished ( glass pebble)
I usually leave the fine debry basket in as my pool gets alot of dust & settles to the bottom, this Dolphin cleans it right up no worries!
What would of been nice on this model is an app to control manual navigation/ cycle time/ and clean modes, should be a standard thing on this model range.
Happy with my Dolphin M400.

Purchased in February 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Lisa

LisaSydney Surrounds, NSW

Fantastic

published

After dealing with pool cleaners and the like which was a rip off and stressful, I finally bought a Dolphin. It is a revolution in pool maintenance ... just magic and has made owning a pool a pleasure.

Purchased in December 2021 for A$2,000.00.

Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning

Love my Dolphin!!

published

My Dolphin M400 has been life changing - no more untangling the old robot driven by the booster pump and no more manual vacuuming! Easy to use, covers every part of the pool floor and picks up everything the gum and jacaranda trees can throw at it.
I leave the super-fine filters on there all the time and they’re great for collecting everything from big bits down to the fine sediments that get blown into the pool. The pool is kept nice and clean by running the Dolphin once a week and it’s east to flush out afterwards - the filters pop out and can be hosed down. Note it is a heavy unit though, especially when you first lift it out and it’s full of water.
Overall I’d highly recommend if you’re in the market for a new robot!

Purchased in February 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified purchase

Great robotic pool cleaner

published

Purchased in February 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Pool Size Average
Functionality
Small Debris Cleaning
Wall and Step Cleaning
See all answers

Fantastic pool cleaner

published

Purchased in March 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Craig Smith

Craig SmithGreater Melbourne (Outer), VIC

No sick days or personal time required

published

Purchased in February 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Robotic Pool Cleaners

Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners

Know better, choose better.

Compare all
Tony P

Tony PMetropolitan Adelaide, SA

  • 2 reviews

Works well. Good customer support.

published

We bought an M400 after getting a demo by our local pool shop. Right from the start our unit had trouble as it would get caught on the lowest step in our pool. After some back and forth between ourselves, the pool shop and Maytronics, Maytronics provided a set of different side covers and the cleaner has been performing perfectly since. It now does a great job of picking up dirt and debris from the pool. Recommended.

Purchased in July 2021 for A$1,950.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Lisa M.

Lisa M.South East Queensland, QLD

This little machine runs great cleaning the pool with no fails!

published

This cleans all size materials and even dust from the water!
This machine has been working great I have had it now 6 I have a large 90k sqm fibreglass pool!!
I would happily go recommend this product to anyone wanting to update cleaners.

Purchased in February 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Eric

EricGreater Melbourne (Outer), VIC

  • 2 reviews

Sensational cleaning machine

published

We purchased a home with a pool of around 50,000L and no pool cleaner. Not knowing much about how pools operated, we engaged the local pool shop who were supportive and sold us a machine that looked like a stingray and didn't really work leaving soot on the floor and other debris. I spoke with friends in Qld who have the M400 and swore by it, so I contacted Maytronics, had a demo of the M400. Unbelievable machine, simple to use, easy to clean and does what you expect. Our pool floor has never looked better. A free demo, cost nothing, give it a try.

Purchased in February 2021 for A$2,100.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
Kris Steadman

Kris SteadmanSouth East Queensland, QLD

Awesome cleaner, great service from maytronics

published

contacted Maytronics for a demo of the m400 and i was contacted almost immediately by a local dealer who arranged to come around with the unit and give it a run in my pool. The agent from the pool shop was able to answer all my questions which ultimately lead to me purchasing the M400.

The M400 does an excellent job of cleaning fine debris from my pool, i don't really have a problem with leaves. Seeing as i've got a cartridge pool, having the M400 frees up my skimmer box to just filter the top of the water. I'm also able to save power by running my pool pump on the eco setting.

All in all, great purchase, should have picked one up ages ago.

Purchased in July 2021 at Augustine Heights Pool and Spa.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Large
Functionality
Small Debris Cleaning
Wall and Step Cleaning
See all answers
GTorrens

GTorrensSouth East Queensland, QLD

DO NOT BUY FOR ABOVE GROUND POOLS

published

Was a gift, cleans ok, spends too much time up walls, has now punctured liner. Power supply failed, and had to be replaced. Does not like curved surfaces, stairs, etc. The edges (front and rear) are too sharp for tight spaces.

Purchased in October 2021 for A$2,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pool Size Average
Functionality
Small Debris Cleaning
Large Debris Cleaning
Wall and Step Cleaning
See all answers
1 comment
Maytronics
Maytronics A.Maytronics

Hi GTorrens. We would like to discuss this with you in depth to understand how we are able to assist. Could you please contact our Customer Care Team on 1300 693 657 option 2 or at [email protected] at your earliest convenience.

Page 1 of 3

Questions & Answers

Alex K.

Alex K.asked

HI,
We had a massive thunderstorm last night and i think the battery pack has got wet and now doesn't work.
Do you think it will be the cable or the battery pack that is broken?
If i buy a new battery/power pack, does it come with a new cable/plug?
many thanks
Alex

1 answer
Maytronics
Maytronics A.Maytronics

Hi Alex. In most cased if the power supply has been exposed to water and it has seeped into the unit, it will require replacement. We do recommend testing by your local dealer to confirm that this is the case. When a replacement power supply is purchased, the black power cable is not included. It is available for purchase separately. Please contact our Customer Care Team at [email protected] with your location and postcode and they will assist in locating your closest dealer.

Martin S.

Martin S.asked

i have wonder brushes how do you keep them wet?

1 answer
Maytronics
Maytronics A.Maytronics

Hi Martin. The Wonder Brushes will remain damp for a certain amount of time when the robot is removed from the pool. If the robot be stored away between cleaning cycles and the brushes dry, they will re-moisten when the robot is put back in the pool. Please do not hesitate to contact our Customer Care Team at [email protected] for any further assistance.

MAtt A.

MAtt A.asked

Hi, My dolphin M400 started the this morning then just stopped. I have checked it has 29V DC out put from the power supply. The power on lights up with out the cleaner plugged in but turns straight off when plugged in. Is there another trouble shooting guide I can follow before pulling it all apart? What resistance should I expect on the cable to the cleaner or is it full of electronics> What is the part no. for the motor unit?Regards MATT

3 answers
Wilson M
Wilson M

I have a Dolphin M400, and it's working completely fine, but I'm just concerned because a small twig has managed to get into one of the tread's bearing and motor area. Since this area is sealed with transparent plastic, I could see the twig. How can I get the twig out? Will it affect the cleaning of the robot in the future?

Maytronics
Maytronics A.Maytronics

Hi Matt. We understand that you have been in contact with our Customer Care Team and that troubleshooting is being provided to resolve this with you.

Maytronics
Maytronics A.Maytronics

Hi Wilson - to remove any foreign objects from within the robot, we do recommend an authorised service technician assess this for you. Please contact our Customer Care Team via email to [email protected] along with a photo of the twig and your location and postcode.

Get an answer from our members and Maytronics representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.