A recall notice has been issued for MY2017 CX-9 models. Mazda will contact all affected owners, but to confirm if you are affected check your VIN at https://www.mazda.com.au/recalls/
Disappointing
I bought mazda cx9 azami in May 2022. After 7000kms i-eloop and i-stop got malfunctioned. I called mazda to rectify this problem. I have to wait 4 weeks to get a date to fix this. In the meantime my car had an accident, hit a kangaroo and damaged front parts. I have been waiting for one month to fix this problem. How come these can go wrong for brand new $68k car? Mazda,you have to be bit faster for the parts delivery.
I used Mazda 3 before and never had any issues. I recommended Mazda to my friends. But this time I won't recommend Mazda to anyone.
Purchased in May 2021.
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tariqMetropolitan Adelaide, SA
- 8 reviews
- 6 likes
over all happy but few annoyances
Overall great spacious car. Comfy drive, less noise, fuel consumption is impressive. We drove from Adl to Melb largely on cruise with full tank ans still 60 km fuel left. We are happy for the choice we made.Nice interior as compared other suv in this category.
Few problems:
Gps system is a wreck despite updates chooses longest and unpractical route, keep google as back up.
I felt the car third row area less illuminated when boot is opened automatically.
Infotainment system is very basic, but love bose sound system.
I am curious to know if anyone has driven both Awd and Fwd to share difference.
Purchased in February 2021 for $57,000.00.
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NomesAU
- 6 reviews
I love this car
My second Cx-9. Wouldn’t buy any other brand of car. So happy with Mazda quality and service. This car is packed with all the safety features as well as the luxury items at reasonable price.
Purchased in June 2021 at Grand Prix Mazda for $50,000.00.
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KimGreater Melbourne (Metropolitan), VIC
- 3 reviews
Perfect Family SUV
This is our 2nd Mazda CX9 and still loving it for our family of 5. Perfect for school/ sports runs and fabulous for road trips along the coast. Smooth, light ride and great turning circle. Stylish with all of the extra luxury features as standard. Great value and very comparable with high end European cars that come double the price tag.
Purchased in August 2021 at Mazda Dealers.
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Princy P.
- 2 reviews
Excellent car cx9
I love mazda cx9 am using if from last 6 months . It s reliable and it got more advanced features. Am getting 10l/ 100km. Good customer service and good value for tge money
Purchased in November 2021 at Maitland mazda for $60,000.00.
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Con L
- 4 reviews
Happy with it
We've owned this car for over 2 years and it's been a great car considering it was a completely new model from Mazda. It goes great and has plenty of torque for a petrol engine thanks to the turbo charger. Apart from replacing one tailgate strut under warranty, we've done nothing but service it. It has so much room for a seven seater which is what we needed. Highly recommended.
Purchased in December 2021.
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Quality-CheckGreater Melbourne (Outer), VIC
- 33 reviews
More bang for the buck than a stick of dynamite
Having owned several Mazda's, including the previous model TB CX9 GT, we really fancied a change. Not that there was anything wrong with the previous model, but a premium car brand was more desirable.
We looked at the the Jaguar F-Pace, Land Rover, BMW and Mercedes offerings but actually fell in love with the Volvo XC series more than any of the others.
Prior to buying the Volvo and being offered a pretty lousy trade in by them, I though I would just check out the new CX9. The CX9 was dramatically cheaper than the Prestige Brands, to the tune ...Read more
Purchased in January 2021.
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Dom20Greater Melbourne (Inner), VIC
- 12 reviews
- 1 like
great family car
we purchased this car last month as our Commodore no longer suites our growing family and it has been good. Very comfortable to drive and has heaps of safety features such as lane depart and a feature to slow you down if you are coming too close.
it looks really lovely too, with the sunroof and leather interior and maps are very clear.
fuel economy isn't fantastic as a downside (about 13 l/100) and boot size is tiny with the 7 seats up (which is why we bought it) but overall I am happy
Purchased in February 2021 at Berwick Motor Group for $66,000.00.
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Suman PrasadSydney
- 5 reviews
- 1 like
- CX-9 TC Azami (2016-2020)
- Verified purchase
Love our 7 seater
I bought this car in May 2018 and can say this is the best car in the market. Use this car everyday for dropping kids to school and commute to work. Car body looks great, it's very comfy, has lots of leg space, big boot, classy interior and excellent for long drive. Love the sun roof feature.good fuel economy for this size of car and cheap service compare to others.
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bennyRYDE
- 8 reviews
- 5 likes
- CX-9 TC GT AWD, 2.5L Petrol (2016-2020)
- Verified purchase
Great engine and gearbox, internal storage a let down
Great engine and gearbox so smooth and lots of torque. Gearbox shifts so nicely, would be nice if was 8 speed, but seems to work just great as a 6 speed. Interior is nice, however it does lack storage compartments compared to other vehicles in its class. Find receipts, tickets etc, difficult to find a home while driving. The boot is huge, however the heavily raked rear window does hold it back when the 3rd row seating is up. It is also a very big car. If you have trouble parking and you park a lot in tight sydney CBD parking, then look for a sm...Read more
aller car, this one will drive you crazy. My one pet hate is the lack of proper day driving led lights. For a 60k car, this should be standard, not something only on the top model, cars in 20k range have led day lights. On the open road it great on fuel for such a big car. i-stop in traffic can sometimes be a bit slow to react. 12 months service @ 15ks would be nice, don't know why mazda refuse to offer this.Similar opinion? Write a review on ieatwords.com.au!
KNDMAU
- 6 reviews
- 3 likes
- CX-9 TC GT FWD, 2.5L Petrol (2016-2020)
- Verified purchase
Amazing car!
Spacious car for a growing family! Drives well, looks great and has plenty of power! The mod cons are spot on and make driving, parking and reversing a breeze! Annual service costs are fixed and afford able. All rear seats have anchor points as well!! I absolutely love this car!!
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Matthew9929Sydney, NSW
- 12 reviews
- CX-9 TC Azami LE (2018-2020)
- Verified purchase
Good but not great- Struggling to enjoy and like the car
Went from Kia Sorento to this and after 3 weeks I preferred my KIA
Things that annoy me
1/. No road side assistance with new car purchase "unless you pay"
2/. Sun roof makes wind buffering noise as no net at front of sunroof. So very noisy and have to close when over 80kms
3/. No radio station indicator of channel or station when in NAV on screen
4/. Very easy to wheel spin front wheels for over 4 seconds. for AWD I expect much better
5/. uses 12-14kms per 100... nowhere near the 8 in brochure
6/. Fuel cap indicator icon around wrong way
7/. Bluetooth on phone gets choppy noise like a popping noise regularly
...Read more
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Okay - stay away from Melville Mazda
Car is okay - have had it for nearly a year now. Navigation system is a nightmare. I no longer use it as it often takes you the longest route possible. It is frustrating and difficult to programme so I am back to the google maps on the phone.
Bluetooth feature works well. It picks up a paired phone easily.
Visibility is limited. Lots of blind spots and it feels dark and close. If you are tall make sure you sit and test drive. We didnt have my 6ft 3" husband test drive and he feels quite restricted in the drivers seat.
All in all an okay car....Read more
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Phil H
- 6 reviews
Great 7 seater
This is the first Mazda we brought and we will never regret it not only do you get a great drive but you feel like your in a top of the range car. The space for kids is great the boot space is very large in fact better then others. Safety gear is on point to
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BrettBallarat
- 4 reviews
- 7 likes
Not a flagship car
Over this car. The car looks good and the engine although thirsty is actually quite good and the safety tech and heads up display are great and that is where the praise ends. Paint if you look at it wrong scratches and we paid for the Soul Red, Interior surfaces scratch far too easy and they look cheap and unsightly. MZ Connect is the worst infotainment system we have had it firmware updated and reset and still it freezes and does not sync contacts until halfway to your destination. "Where the heck is Carplay Mazda" . The front passenger seat ...Read more
rubs on the centre console and we have been waiting at least 6 months for an idea of a fix, Sungalsses holder has rattled since day one and they state it has been fixed twice but still rattling and now has scratches from their fixes. In terms of the Kodo design practical design would have been much better. They cabin is quiet and they state this and they are correct however you hear every rattle including the loud metallic clang and knock in the front end. This was apparently identified as in the front right hand brake area and the caliper was replaced. but noise came back a day later louder. Issue still not fixed after going in again and Technical request has been sent to Mazda. I do not think we will hear anything back as we are still waiting on the seat issue. In terms of service its first 10k service the dealer reversed a BT-50 ute into the front of the car and stated they would fix it. We had to chase for 6 weeks to get this done and even when the bumper was fitted they removed paint from the freshly painted bumper refitting it which should have been picked up on inspection; We are so very over this car and regret buying it we very much want to get rid of it but have a fair amount to payout over the trade in or private sale cost of the vehicle due to Mazda releasing a new model with more features a few more months after this car was purchased. I will be talking with consumer affairs in regards to what can be done eg Mazda footing some of the payout as this car is not a the quality for the price. I would advise to look at other cars out there first as we will hopefully be getting one of the new Volvo SUV's as the quality is much better.Similar opinion? Write a review on ieatwords.com.au!
Find out how Mazda CX-9 TC compares to other Large / 7 Seater SUVs
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Dr CesarBEELIAR, WA
- 6 reviews
- 10 likes
- Mazda CX-9 TC Sport FWD, 2.5L Petrol (2016-2020)
- Verified purchase
I LOVE OUR CX-9 MAZDA!
Our Mazda CX-9 is a great-looking, comfortable, and well-built seven-seater that feels better to drive than any other big SUV near its price. Its turbo-petrol engine is economical and feels surprisingly sporty. What we like! FOUR STARS Safety, value & features, FOUR STARS Comfort & space, FOUR STARS Engine & gearbox, FOUR STARS Ride & handling, FOUR STARS Technology, FOUR STARS Shrink-wrapped dynamics, FOUR STARS Perky engine, FOUR STARS User-friendly cabin.
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moifa
- 22 reviews
- 8 likes
Excellent 7 Seater with great styling at a good price
I love the styling, interior comfort/space, fuel economy and the quietness of the car. There is decent space behind the third-row seat which can even fit a pram. The boot space beat other people mover like Toyota Tarago, Honda Odyssey because this car is more than 5m long. The second row can fit 2 children car seats and an adult in the middle. The 2.5L petrol turbo engine is decent and quiet, but it will be better if there is a diesel engine option.
If you want a good looking and comfortable 7 seater SUV at a great price, go check out this great car. I highly recommend it.
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YoungMelbourne
Great car overall but there are some small problems.
Performance is good with 3 adults and 2 kids. You can feel the car is working very hard when adding 2 more adults to the back. It is not a proper people mover with .
Handling and corning ability are great for its size and height. Mazda did a good job here. If people are aftering real handling car they shouldn't buy any SUV.
Mazda did a good job with road noise and it is very quiet inside. Much better than the new Mazda 6
It is very reliable and mechnical sound. It is also cheap to run. Much cheaper than the 2015 Toyota Kluger we replaced.
...Read more
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vchanmelbourne
- 4 reviews
- CX-9 TC GT (2016-2020)
- Verified purchase
Amazing car!amazing drive
The feel and drive is smooth. Legroom is very good, handling also amazing.
Noise is very less. Interiors look very classy
This car is the best SUV in the same price range
Downside: petrol thirsty, preferred a analog speedometer and the back camera line guidance is not very good
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JimDBrisbane
- 4 reviews
- 1 like
- CX-9 TC GT (2016-2020)
- Verified purchase
Great car for the money
We've had this car now for 2 months after replacing our Toyota Kluger Grande which we had for several years as our primary family mover. We bought the GT model in AWD which adds a few quality of life features and aesthetic upgrades over the lower grades. I never really bought into the safety features of cars until I had a family and i can tell you, this thing has avoided a couple of potential dust ups already; The autonomous emergency braking (which is available on all the CX9 models) pulled us up when we were cut off by a driver on their phone...Read more
and one turning out from a driveway and not looking where they were going. Not until you experience this feature for real, do you appreciate how safe this car is designed to be. I joke with my wife that its almost impossible to crash this thing. The car looks great, drives smooth and is very quiet in the cabin - much quieter than any other SUV we tested in this price range. Middle row can accommodate adults easily, the 3rd row is kids only for long trips or adults for short stints. Boot space is still functional with the 3rd row up, a few shopping and school bags fit in their with ease. No dramas with the engine and it is quite punchy on the highway and around town when needed. The only drawback to this car is that it is big, the trade off for being so spacious inside - parking has taken some time to get used to but it has an excellent rear parking camera and the GT comes with front and rear parking sensors. As the car has high window sills, and thick pillars it also has some bigger blind spots but this is negated partly by blind spot alert - you get used to it. If you are reading this review you are probably tossing up between the CX9 and the other usual suspects - Kluger, Sorrento, Pathfinder etc. We looked at them all but most are just face lifts or slight evolutions from previous models. The CX9 feels like a much more expensive car then its competition and packs alot of features into a car you can get into for a reasonable amount. Plus, its the best looking out of the above mentioned options.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Tranasked
Does the air cond work good? I have a friend, he bought Mazda CX9 Azami LE 2018. He told me that the air cond was not cold enough if your car park outside with the temperature over 35. I looking forward to hear ideas from all the people who have driven this car. Thanks a lot
No answers
JD Paulasked
Hi, Anybody have creaking noises coming for the center console (parts surrounding the gear shifter)??
No answers
Denisasked
My 2016,current shape, is rocking when idling, did the same 2 years ago Mazda could not find anything wrong, now it's doing it again.
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