??!

Reviews

4.9

57 reviews
5
(51)
4
(5)
3
(0)
2
(1)
1
(0)
  • Build Stage
    • Pre-Construction (43)
    • Mid-Construction (7)
    • Post-Construction (6)
  • Customer Service
    5.0 (49)
  • Site Admin
    4.9 (21)
  • Timeliness
    4.7 (28)
  • Structural Integrity
    5.0 (5)
  • Plumbing & Waterproofing
    4.8 (4)
  • Electrical & Lighting
    4.8 (5)
  • Flooring
    5.0 (4)
  • Transparency
    4.9 (37)
Previous
Next
Kim T.

Kim T.Sydney, NSW

Selections Appointment

published

We had such a great day in the design studio! Our designer Jodee was very helpful and thorough. Professional, beautiful studio. Most of the upgrade pricing is very reasonable and competitive.
The finer details, such as having your name on a car space, providing lunch, coffee etc, make such an impression. All the staff are lovely and go out of their way to make you feel special.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Kim, thanks so much for the great feedback, welcome to the family, we can't wait to build your new dream home!

Nowra sales team

published

Joel and Deborah were professional and great to deal with. There communication was excellent and strived to help us one very step of our journey. There knowledge of the building industry and company is second to none. Joel and Deborah listened to what we were after and helped us build our dream home.

Customer Service
Transparency
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Cheryl B, thank you for the lovely feedback about the team, Joel and Deborah were delighted to read your comments, keep us posted on your progress!

Susan A

Susan AIllawarra, NSW

  • 2 reviews

Colour Appointment

published

I had my colour appointment at McDonald Jones colour studio today Thursday 9th April. From the time you walk in the door you are welcomed by the professional staff.
My appointment was with Jodee Sheppard very friendly, professional and knowledgeable . Jodee makes you feel at ease. I found the experience today at Oak Flats Colour Studio very pleasing and exciting.
I love the colours I have chosen for my house . With Jodee’s expert advice and experience I found it quite relaxing, not stressful at all.
Jodee explained everything to me and answered the all questions I had.
I would certainly recommend Jodee at Oak Flats Colour Studio to help with
your colour experience.

Customer Service
Transparency
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Susan, thank you so much for the lovely feedback about your experience so far, keep us posted on your progress!

Home Builders

Find out how McDonald Jones Homes NSW, Oak Flats (South Coast Office) compares to other Home Builders

Know better, choose better.

Compare all

Relaxed and Professional Colour Studio selection experience

published

My husband and I were impressed by the relaxed yet professional day we had with Jodee Shepherd at McDonald Jones Homes MyChoice design studio at Oak Flats. We finalised our choices for all the internals for our home and appreciated Jodee's sound advice and recommendations throughout the day. We highly recommend Jodee and Oak Flats for your colour selections experience.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
Construction End DateDecember 2020
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Annette and Brett, Welcome to the family! Thank you so much for the lovely feedback about Jodee, she was so pleased to read your comments! Keep us posted on your progress with updates!

Haley W.

Haley W.Illawarra, NSW

Happy with our experience.

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Haley, thanks so much for the lovely and honest feedback, keep us posted on your progress!

Pre construction phase

published

I have been dealing with Debrah and Christine from the Nowra show homes and have found them a very helpful and professional team to work with. I would like to thank Christine especially for being patient in letting me sort out my final plans and being very helpful in all aspects. I’m only at pre- construction phase but looking forward to the rest of the stages as it’s been good so far.

Customer Service
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Dan, thanks so much for the feedback, the team were delighted to read your comments, please keep us posted on your progress!

Our first build

published

We are in pre-construction stage. So far we have been informed of each next step to take. Both Christine Lucus and Deborah Napier have worked patiently with all of our questions and changes. We have had good access to both of these lovely ladies.
Christine remained true to her word when she said that she could come up with a cost that would suit our budget. We have not encountered any issues with our build so far.

Perhaps this survey is premature given that we are in such an early stage.

Build StagePre-Construction
Philip Griffin

Philip GriffinIllawarra, NSW

A superbly build house

published

James Burton, the site supervisor, was unstinting in carefully supervising all the work to ensure the highest standard was reached. He was also true to his word in keeping informed as to what was happening on a weekly basis. Karla, our point of contact in the office, was friendly and efficient, ensuring any necessary changes were managed smoothly. The result is a very well built house. Any problems that were identified at the time of the last inspection were minor in nature and fixed very promptly.
We were also impressed with the staff in the Colour Studio. We were very helpfully guided through the process of choosing what we wanted, and at all times the costs were made clear.
We couldn't be happier with our new home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2020
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Philip, thanks so much for taking the time to provide your feedback about your experience, we hope you enjoy many happy moments in your new home!

binu x.

binu x.Illawarra, NSW

Excellent support from McDonald Jones Homes

published
Customer Service
Transparency
Site Admin
Build StageMid-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Binu X. thank you for the feedback about your experience so far, please keep us posted on how your new home comes to life!

Home Builders

Find out how McDonald Jones Homes NSW, Oak Flats (South Coast Office) compares to other Home Builders

Know better, choose better.

Compare all

402884 Jones Internal Colour Selections

published

At our internal colour selection Interior designer Jodee, was very helpful in finalising our design selections and meticulously going through all details of the interior of our new home. Lee, also had some great input into the design of our butlers pantry. We very much appreciated the professionalism and great company of the staff.

Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Brigitta and Graham, thank you for the feedback on your experience so far with Jodee, keep us posted on your progress!

House has started

published

I had a call letting me know the slab has started and it will be done with in the week, drove pass the block today and the concrete guys told me it will be poured tomorrow, they are moving so well and the site is clean which is great.
Courtney Murphy has been so helpful also, explains everything to you, she does a great job.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
2 comments
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Ray and Maria, thank you for feedback about your building progress, Courtney was delighted to read your comment! Keep us posted on your progress and photos if you have time!

your welcome, have a great long weekend

Excellent Help

published

Jodee Shepherd was great to deal with. I was a little unsure with my external colours and she helped me put something together that I loved! She explained everything thoroughly and smoothly. Would recommend her & McDonald Jones to anyone! So far my building process has been fantastic and I couldn't be happier. Thank you!

Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Flora, thank you for the great feedback about Jodee, she loves helping her customer create their dream homes! Please keep us posted on your building progress too!

Brilliant Personal Service

published

Jodee Shepherd has been great to deal with, her knowledge of products was excellent and helped us with choices we didn't think of. Our home will look and feel that much better due to the advice we received from Jodee. Len and Jessica have also been good to deal with, I hope the rest of the build follows the same experience as pre-construction.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Nathan, thank you for the feedback about Jodee, Len and Jessica, they were delighted to read your comments, please keep us posted on your progress!

Lina Paul

Lina PaulIllawarra, NSW

Happy and thanks

published

Had to face lot of troubles with the land initially but thanks to the supportive team in Mcdonald jones for being supportive and kind to stay with us throughout the Pre construction period.
A big thanks to lovely Len Lovell for making our dream home come true in drawings.
Thanks to the super creative team in My choice studio, special mention to Jennifer and Lee.
We cannot forget Sandy Hanly, our project coordinator for her immense support and guidance. Appreciate the initiatives by Courtney Murphy for her assistance when Sandy was on holidays.
Big thanks to the whole team of Mcdonald jones
Greatly appreciated.

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Lina Paul, thank you for taking the time to provide your feedback on your experience so far, we can't wait to see your new home!

Enisa

EnisaIllawarra, NSW

excellent service

published

Very happy with our progress through our pre construction stage. Would like to take this opportunity to thank Jessica Lowe our project coordinator, who is always willing and able to help where she can, with all our inquires and problems, and also always keeping us up to date with all information regarding our build. A Big shout out to the colour studio team too, Ben, Jen and Lee for all their time, help and patience. Cant wait to see the finished product.
Thanks again Enisa and Chamil

Customer Service
Transparency
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Enisa and Chamil, thank you for the feedback about the team they were delighted to read your comments, we can't wait to start building your dream home!

Home Builders

Find out how McDonald Jones Homes NSW, Oak Flats (South Coast Office) compares to other Home Builders

Know better, choose better.

Compare all
Wayne and Amy

Wayne and AmyIllawarra, NSW

Quality service

published

the team from Allison who sold us the home at Shellharbour through to Jo, Jen and Ben at the Oak Flats studio ( and im sorry if the name is wrong Lee/Leigh who helped us) and to Sandy who was brilliant with her constant updates and communication to us do a wonderful job and being our first build we didn't know what to expect but would be happy to build with McDonald Jones again. hopefully the build goes just as smooth

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Wayne and Amy, thank you for the feedback about the team, they love helping their customers create the home of their dreams! Keep us posted on your progress!

The reviewer stated that an incentive was offered for this review

Above and Beyond - McDonald Jones Team

published
Customer Service
Transparency
Build StageMid-Construction
Jenna

JennaIllawarra, NSW

  • 2 reviews

Outstanding service

published

Very happy with our pre construction. It has been 6 months of paperwork which was what they estimated and now we are in the construction list. Courtney our project coordinator has been amazing. She is on the ball, answers all your questions efficiently and promptly. We have built with McDonald Jones before and the quality of their homes is outstanding hence why we decided to build with them again. So far everything has been great and we look forward to the construction phase now. We got a lot of inclusions which we are very happy with. We got a very good deal. Best time to pay your deposit is before end of financial year, they seem to do amazing deals. Thanks McDonald Jones very happy.

Thanks
Jenna and Joe

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
John Margaret

John MargaretIllawarra, NSW

Pre Construction process

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi John and Margaret, thank you for the lovely feedback about the team, we can't wait to start building your dream home!

Shazza

ShazzaIllawarra, NSW

Our second build with MJH

published

This is the second time that we have elected to build an MJ home. We received good service and a great home the first time and thats the reason we have given them our repeat business. Our Project Manager Courtney, went out of her way to keep us informed at every stage of pre- construction. She handled our file effectively and was efficient when issues arose with council and other 3rd parties which were outside of MJHs control.

We are looking forward to another great result with this home.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateJune 2020
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

hi Shazza, thanks for the great feedback and welcome back! We can't wait to build your next dream home!

Page 1 of 3
See all McDonald Jones Homes reviews

Questions & Answers

Sorry, there are no questions about McDonald Jones Homes NSW, Oak Flats (South Coast Office) but you can read 138 questions about McDonald Jones Homes.

Get an answer from our members and McDonald Jones Homes representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.