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Reviews

3.3

22 reviews
5
(10)
4
(3)
3
(0)
2
(1)
1
(8)
  • Build Quality
    4.0 (5)
  • Value for Money
    3.3 (4)
  • Cleaning & Maintenance
    5.0 (3)
  • Noise Level
    4.8 (4)
  • Power
    5.0 (3)
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wade

wadeSouth East Queensland, QLD

Quiet & distribute air nicely throughout room

published

I like these fans. After installing 1st in large lounge room where it does great job moving air throughout the room (not just a down blast directly below the blades) I bought another for bedroom where it's perfect. Whisper quiet & gentle breeze. I'd buy more.

Purchased in November 2021 for $240.00.

Build Quality
Cleaning & Maintenance
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It's called a fan, but it doesn't blow air.....

published

This fan is so slow.....it really struggles to blow a decent amount of air. When I buy a fan, I'm expecting it to have enough strength to blow a piece of paper off the table, but this one would struggle. The crazy thing is....there are 6 speed settings. I can physically keep my eye on the blades when they're at top speed!



Don't buy if you want to cool yourself. Maybe they're good for 'moving air'....but a bit much to call this product a 'fan'. They claim it uses 70% less power. That's because it only blows 10% of the air a normal fan does!

Purchased in November 2021 for $280.00.

Build Quality
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Thomas

ThomasSouth East Queensland, QLD

Works perfect with 5 metre high ceiling

published

Pretty happy with the fan it doesn't spin that fast but has a high air output with the design.
With the seabreeze technology sometimes you think it's actually a window open with a breeze rather than the fan spinning



Purchased in November 2021.

Build Quality
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Chris

ChrisSydney, NSW

  • 3 reviews

Eagle dose not soar above us!

published

Purchased in February 2021 at CNW Port Macquarie for $330.00.

Build Quality
Value for Money
Don H

Don HGreater Melbourne (Outer), VIC

  • 3 reviews

Great fans.

published

Bought our fans about 12 months ago for the family room. We've had no problems to speak of and they are very quiet. We use them in conjunction with the air conditioning to push cool air through the house. The modern design looks good and they are quite a bit closer to the ceiling .

Date PurchasedFeb 2018
George

GeorgeGreater Melbourne (Outer), VIC

  • 2 reviews
  • 12 likes
  • Verified purchase

Best fan ever

published

I purchased two of these fans. They are whisper quiet and perfectly balanced. My lounge and bedroom has 12 ft high ceilings but these fans move the air around with ease. The light is reasonably bright but dims down nicely as required. I don’t like the sea breeze function so much because I don’t like the air speed changing, but I see many other people really like the sea breeze....no big deal though. I highly recommend this fan and plan to install a few more in other bedrooms. Oh, and I got a great deal at CeilingFansDirect too, and they were very knowledgeable and friendly when I was in the phone to them when I had a few questions before I made my purchase.

Date PurchasedJan 2022
Amandala1310

Amandala1310Coffs Harbour

  • 13 reviews

I'm surprised by the negative reviews

published

My electrician recommended this brand and model because it's economical to run and functionally good. The fan is extremely quiet, and it definitely runs very fast on top speed. I also like the 'sea breeze' option, where the speed alternates. I'm only disappointed that I didn't think my colour choice through before purchasing two fans, because it's occurred to me that white plastics eventually turn yellow. Perhaps these blades won't go that way, but the stainless steel/grey option might have been a better choice for me. My only gripe is that the housing could have been better designed to hide the screws, otherwise the fan is pretty stylish.

Date PurchasedAug 2018
GrannyBerd

GrannyBerdDarwin, Northern Territory

  • Verified purchase

Don't Do It!!! Mercator very difficult to Deal with.

published

We purchased 3 Eagle 1400 DC Ceiling Fans. One has been faulty from the start, turning off when it wants to. The fans don't go very fast. I'm in Darwin and am interested in seeing how effective they are in the wet season when the weather is disgusting. Mercator have been extremely difficult to deal with and would prefer to pay for a technician to come up from Melbourne to check the fan than just replace it. The fans were installed by a licenced electrician, they were replacement fans and isolation switches were installed. I'm glad we decided to trial the fans before installing them in every room of the house. We will be checking out other brands of DC fans. Our biggest complaint is the difficulty dealing with Mercator.

Date PurchasedMay 2018
Pearl

PearlQueensland

  • 4 reviews
  • 2 likes

Excellent fan, extreamely quiet & great air flow!

published
Date PurchasedJan 2017
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Cookie

CookieSanctuary Point

  • 4 reviews

Extremely Happy

published

Recently purchased a Mercator 1400 DC fan to replace a useless 5 blade Brilliant Arctic Ceiling Fan. The room in question is 4m x 5.5m and this fan absolutely kills it and it is only set on three. The previous fan had to be set on high to even feel any air movement and then the neighbors would be complaining because my TV would have to be so loud to hear over the jet above my head.
The Mercator also has a "sea breeze" function where the fan speed will vary from high speed to low speed continually which I find a very impressive function.
If you want a fan that works and have a room similar size I highly recommend this one

Date PurchasedMar 2018
NymageeBoy

NymageeBoyDarwin, NT

  • 3 reviews
  • 3 likes
  • Verified purchase

Quality product - but it has quirks - REBOOT!

published
Date PurchasedFeb 2018
Anne

AnneToowoomba

This fan is useless

published

We purchased this fan because it promised great air flow, what a load of rubbish, it had very poor air flow, the sea breeze setting is a joke, this fan won’t keep you cool as you can barely feel it!!!, the speed 1 to 5 are all the same, with speed 6 being only a bit faster. We have had to bring in the old pedistool fan on the warmer nights just to feel some breeze, which is very annoying because the reason for getting a ceiling fan in the first place was to get rid of the floor fan to create more space. Very disappointed and peeved off.

Date PurchasedFeb 2018
BSA Bantam

BSA BantamNortheast, VIC

  • 3 reviews
  • 1 like
  • Verified purchase

So far very very happy.

published

Purchased in January 2021 for $200.00.

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Absolute garbage

published

I bought three Mercator Lilly fans, very similar to the Eagle fan. Fans were installed by a qualified electrician and after about one week's work on some hot nights, they all died. Tried the usual new batteries and to re-code the remotes, nothing worked. Was offered by their friendly staff warranty on all fans, but why would I shoot myself in the foot twice. Garbage.

Date PurchasedMay 2017
Spark

SparkJindabyne

No Airflow? Fan could be spinning in the wrong direction.

published

I am a sparkie who has installed several of these ceiling fans. I was quite impressed with their performance so I was surprised to see some poor reviews on this site. Those people who commented on the poor airflow got me wondering whether they have the fans set for winter operation, where airflow is directed towards the ceiling. This may not seem particularly obvious to some (some may not even be aware that this is an option) as the control button for this is tucked away in the battery compartment. The idea of this is to stop it being pressed accidentally.
It would be a good idea to give this button a try if you haven't already. Could be the quick solution to your problem.

Date PurchasedNov 2017
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Disappointing performance

published

Purchased this fan for our pergola using an extension tube.Sad to say that even on the max setting (6)you can hardly feel any air movement.Forget setting 1,2,3 or 4.The fan just does not rev hard enough to create a breeze.
Interesting to note the claimed flow rate of 12000 cubic feet is rated per hour.Other fans are rated per minute .This equates to 200 cfpm.Any way the fan now resides in a small bedroom where it is just acceptable.One star for looks and one star for the light.

Date PurchasedOct 2017
Kerry

KerryRedlands

  • 3 reviews
  • Verified purchase

Best fan ever

published

Extremely quiet, beautifully balanced, fantastic airflow without feeling like you are taking off in a jet plane, have tried many fans over the years but this one has to be the best for a bedroom area
Just gives you a nice gentle breeze while trying to have a peaceful sleep, plenty of speed options as well

Date PurchasedAug 2017
Vj Kannan

Vj KannanSouth East Queensland, QLD

  • 2 reviews

Mercator Eagle Ceiling fans

published

We bought four of these Mercator Eagle fans. Terribly slow and no airflow at all. When contacted the Mercator, they sent an electrician and he commented that airflow is poor and also added that they will send an expert to fix it. But after 5 days, the response was " our electrician told that the fans are working the way they are supposed to be". Disheartening response. Thinking of taking this further.. Mercator should be bold enough to advertise that their fans are very slow.

Date PurchasedApr 2017
Ben_Kim

Ben_KimMelbourne

  • Verified purchase

Stylish, quiet and does the job

published
2 comments
Ben_Kim
Ben_Kim
Ben_Kim
Ben_Kim

Overpriced and Too slow

published

Bought this fan recently and its terrible There are 6 speed settings but even at the highest speed setting.the air flow is barely noticeable.The sales crap of sea breeze feature is highly exagerated.
DC motor being efficient may be true... but if the fan is not able to provide enough air then whats the point of saving electricity
Overall highly overpriced fan

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Questions & Answers

Geoff D.

Geoff D.asked

How do you turn off the Seabreeze function?

2 answers
Thomas
Thomas

Press the square off button in the middle of the remote

Geoff D.
Geoff D.

Done that doesn't work

lesley H

lesley Hasked

reversing cycle for winter

4 answers
Thomas
Thomas

It does the button for it is actually on the remote controller on the back need to take the little battery cover off

lesley H
lesley H

Thank you Thomas, did that several times, just confused as to whether it’s the red button or the wave button? Perhaps turning off at the wall first?

Don H
Don H

As another has answered, the button is inside the battery compartment of the remote.

jdc

jdcasked

Was on the verge of buying an Eagle 56'' fan but there seems such a mixed response here! Not sure if i should take the gamble on this fan. I am wondering if the issue is because it is being operated by a remote. Does an isolating switch come with the package? I am still running Martec fans for over 25 years.....might stick with that brand.

3 answers
George
George

There is no isolating switch supplied with these fans but that doesn’t matter. You only need an isolating switch when you need to synch your remote control with the receiver on the fan, but it’s very likely that you’ll never need to perform that operation. The fan remote control unit already comes pre synched so the remote works straight away without the need for synching. The fan operates directly from the remote control without the need for a wall mounted isolation switch. The remote control unit operates just fine...definitely no issues there.

However, in the remote chance you need to resynch the remote sometime in the future you can do this without a wall mounted isolation switch. All you do is to ask the electrician installing which circuit the fan(s) are operating on and mark that on the relevant circuit breaker(s)in your meter box. All you need to do is flip the breaker and that achieves exactly the same function as a wall mounted isolation switch.

I purchased two of these fans a few weeks ago and couldn’t be happier with them. They are whisper quiet and move lots of air on the higher speeds. They have been a lifesaver with the heatwave we have been experiencing over the last couple of weeks. I’ll probably purchase a few more of these fans for other bedrooms in my house. I recommend these fans and the Martec brand in general.

Don H
Don H

My electrician used the wall mounted power switch previously installed for my old fans as an isolation switch.

jdc
jdc

Unusual why this fan comes with no wall control switch. Usually, with most other fans it is the other way around. You get the wall switch but remote is optional. Do these fans operate from a wall switch as well as the remote? Just worried if remote breaks down there is no way of operating the fan.

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