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WendiwooQueensland, Australia
- 2 reviews
- 2 likes
Absolute Overpriced and Overhyped Rubbish
Bought two of these. One fan would only work intermittently from the start. The other followed shortly after.,within two weeks neither fan nor light would work on either of these. When they do turn, they are painfully slow!!! so slow one can follow them with your eyes as they rotate. Also need to have a pedestal fan on to receive breeze. Claims they are more efficient and circulate air as efficiently as those that rotate faster is crap. Remote has one button for dimming and brightening light. You,press and hold button until desired level is re...Read more
ached however you don't know what is brightest/dimmest so you have to guess because if you press for too long the light will go back the other way. Complete waste of money. Will never ever again buy a Mercator fan! Been in contact with Mercator and have been advised these fans can't go any faster because of the size and design of the blades. What that!!!!!!!!!Similar opinion? Write a review on ieatwords.com.au!
strangerepSouth East Queensland, QLD
- 4 reviews
Quiet & elegant. I like it, but still early days.
I installed a Mercator Eagle ceiling fan, following dissatisfaction with other fans (HPM, Hunter-Pacific) which were too loud for me even on slowest setting (hence interfering with sleep). The Mercator Eagle has 6 speed settings (compared to the usual 3). I find the lowest speed (I) totally silent, and the 2nd speed (II) just barely audible if I listen carefully in a very quiet room. For me, speed-I gives a gentle, but sufficient, air flow to sleep beneath. Initially, I was slightly put off by the lack of any "beep" feedback when operating the ...Read more
remote control, but I'm getting used to that now and it's not a problem. I was sufficiently happy with the first Eagle that I quickly bought 2 more for other rooms. (Mercator was apparently out of stock in Jan 2016, but Bitola Lighting at Browns Plains QLD still had some.) Installation by my electrician was incident-free, and indeed simpler/easier than my previous HPM and Hunter Pacific fans. However, I don't comprehend the optional "Seabreeze" feature, which cycles through all 6 speeds automatically. How is cycling endlessly through "very gentle" to "roaring gale" enjoyable? Anyway, that doesn't matter for me -- I mainly wanted a fan with a very gentle, totally silent, lowest speed, which also looked good. (I chose the white to blend in with the ceiling.) It's still early days though. The only reason I didn't give 5 stars is that it's impossible to know yet how the fan will perform over time. (Some fans gradually develop annoying problems, and some reviewers have complained about other Mercator models in this regard -- but we'll see.) I'll try to remember to write a followup review in 6-12 months time.3 comments
Update (7 Jun 2017): after seeing Vj Kannan's & cyber's reviews below, I can only say that there's either something wrong with the fan, or it was not installed correctly, or mating between fan and rem... Read more
ote needs to be re-performed. My 3 Mercator Eagles are still working perfectly almost 18 months after installation. (If I could change from 4 stars to 5 stars, I would, but I don't see a way to do that on this website.) I suspect it's important to have a mains-pwr-off switch for any fans, and not rely solely on the remote control. The mains switch allows you to reset their circuitry if they get their nickers in a knot and stop responding (which seems to be a common problem, afaict). I also keep them mains-off through the winter.Well, after 4 years, 1 of my Mercator Eagle fans has suddenly stopped working. (It was the one that gets the most use, even though most of the time it's on the slowest setting.) Disappointing -- I wou... Read more
ld have thought the fan would last longer than this. Electrician came, and verified that I wasn't doing anything silly, and that the fan really was cactus. Now I'm debating with myself whether to give Mercator another chance...Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Geoff D.asked
lesley Hasked
reversing cycle for winter
4 answers
It does the button for it is actually on the remote controller on the back need to take the little battery cover off
Thank you Thomas, did that several times, just confused as to whether it’s the red button or the wave button? Perhaps turning off at the wall first?
As another has answered, the button is inside the battery compartment of the remote.
jdcasked
Was on the verge of buying an Eagle 56'' fan but there seems such a mixed response here! Not sure if i should take the gamble on this fan. I am wondering if the issue is because it is being operated by a remote. Does an isolating switch come with the package? I am still running Martec fans for over 25 years.....might stick with that brand.
3 answers
There is no isolating switch supplied with these fans but that doesn’t matter. You only need an isolating switch when you need to synch your remote control with the receiver on the fan, but it’s very likely that you’ll never need to perform that operation. The fan remote control unit already comes pre synched so the remote works straight away without the need for synching. The fan operates directly from the remote control without the need for a wall mounted isolation switch. The remote control unit operates just fine...definitely no issues there.
However, in the remote chance you need to resynch the remote sometime in the future you can do this without a wall mounted isolation switch. All you do is to ask the electrician installing which circuit the fan(s) are operating on and mark that on the relevant circuit breaker(s)in your meter box. All you need to do is flip the breaker and that achieves exactly the same function as a wall mounted isolation switch.
I purchased two of these fans a few weeks ago and couldn’t be happier with them. They are whisper quiet and move lots of air on the higher speeds. They have been a lifesaver with the heatwave we have been experiencing over the last couple of weeks. I’ll probably purchase a few more of these fans for other bedrooms in my house. I recommend these fans and the Martec brand in general.
My electrician used the wall mounted power switch previously installed for my old fans as an isolation switch.
Unusual why this fan comes with no wall control switch. Usually, with most other fans it is the other way around. You get the wall switch but remote is optional. Do these fans operate from a wall switch as well as the remote? Just worried if remote breaks down there is no way of operating the fan.
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strangerep
Update (22 July 2016): after seeing Wendiwoo's astonishingly negative review of this fan, I'm wondering whether we're really talking about the same product.
I have 3 of these fans. I've noticed tha... Read more
t some of them would sometimes go into "sulking" mode, and wouldn't respond to the remote. But turning it off and on at the main power switch seemed to reset it ok. This is annoying, certainly, but not disastrous. (But if I hadn't thought of "rebooting" the fan by power-cycling at the main switch, I'd probably be as annoyed as Wendi.) In view of this problem, I should possibly revise my rating down from "Good" to "OK", but I don't know how to do that. Regardless, I'm going to keep all 3 fans (though I could easily afford to replace them). We'll see how they perform during next summer.