I've owned 8 vehicles, mostly new like the Vito, or demonstrators and the Vito has had more issues than the other 7 vehicles combined! Appalling quality, and the Benz owned Melbourne Australia dealership can't even fix some of the faults after 4 years! Buy any other van, rather than a Vito. I can't wait to offload this one in a few months time and I'll never touch another Benz.

I only had 2 problems with my 2004 115 2.2 cdi and never one major problem. Its parts was real cheap if you take what you get out of the car. But i won't buy it new, the car's value will fall with about half in the first year so its much cheaper to buy secondhand. On its feul economy i would recomment it, much better than any in its class. Have done more than 982098 km on mine but probebly need a new one now an will buy mb vito again!!! It is very relaible and never left me standing in the middle of nowhere.

Once broke a universal joint(my own fold, driven up a bad mountain road) Once broke a door handle and struggeld for 2 weeks because I couldn't get one, at least found one on a scrapyard.

If you feel like your life is too problem-free and that you have excess money to burn, then you should own the Vito. My experience with this van has been horrific. From the first day it has given me nothing but problems. Poor body work, engine problems, components breaking off and not working, warning lights constantly coming on for no reason. Mechanics don't even want to look at it! The van no longer recognizes my key and needs new computer system, along with front-end suspension work and a new hydraulics compressor (€2,700). Now I own this titanic garbage bin and have to *pay* to get rid of it at a total loss. I will never own another MB vehicle!

Have 320,000 Klms with no engine problems HAve serviced myself or a friendly Mechanic as dealer wants to charge Min $400 for everything Wanted $400 to replace one shocky got a pair of Bouges from spare parts shop $172 Window winders replaced wanted $400 each bought from MB spares Fishwick ACT and did myself same with D rubbers Oil and fuel Filters Dealer $60 & $90 Spare parts shop Bosch Oil filter $16 Fuel Filter $35 same with brake pads. Fantastic vehicle but Dealer service is terrible. on Highway running i use less than 8 litres per 100 klms if no road works ect Ballina to Rockhampton 60 litres.

Numerous quality issues, both power windows went, had to replace window regulators, Would no longer recognise the key - needed a new EIS $1500, Clutch jammed needed new clutch and flywheel - $2000. Parts are horrendously expensive regular service base is $700 but usually ends up being $1000. Now the diff is making bad noises.

I have done 228,000kms have not had any major problems with it at all just little things like brake pads,rotors, but then again it done a lot of driving too, it's sad to read sll these complaints as it is a great reliable van for me and my family.. We Also have a great mechanic if anyone lives in Brisbane and wants his number let me know, my parents are just about to buy 3 more for there business..

I will admit Mercedes service bad they say they do things and you find out later they didn't.. Once again we have an awsome mechanic that has saved my parents heaps and atleast you know the jobs been done and properly..

Mercedes customer service is pathetic which is such a shame

Same problem with auto transmission twice within 165,000 kms
Both electric window motors replaced and now rear window wiper wont work
safe,good braking and comfortable for a van
inherent auto transmission problem,both side electric windows replaced

I would never buy another Mercedes product. For a company that has been making vehicles for so long, they have goofed this one.
The best looking van on the market. I bought a crewcab 115 diesel new in 2004.
Noisy - very little attention given to noise suppression, considering vans are on the road more than cars. Poor build quality, poor panel fit. Lots of squeaks and rattles. Crewcab seat very heavy and awkward to remove and replace. Broke down three times in 2 years and needed towing. Indifference from Mercedes head office. Clunky gearbox. Not easy to open or close sliding doors.

Could of been a great van with car quailities but let down by very poor Mercedes Service and poor built quality (Made is Spain). Metallic paint starts to biodegrade after 3 years ($2000 option) and try get that repaired through MB.
Rust on roof where sunroof location is situated.
Second gear in manual gearbox never finds its spot. MB have never been able to fix this.
Everytime the Vito got serviced at MB is came out always damaged. Large scratches on bonnet etc. Damage repaired by MB but no apology. Two damage repairs were so bad, I came to the conclussion that they must employ 5 year olds.
Sitting position and comfortable over large distances travelled
The most dishonnest service staff I have ever come across.

Have had vehicle since new, had new shocks all round, had both windows repaired apparently its the plastic slider that goes, its gone again so have decided to make my own slider a bit more robust have just spent $7000 having auto gearbox rebuilt, apparently the sprag clutch in the box slips allowing the clutch plate roots to wear away the central hub and fill the box with aluminium dust. Have replace the sway bar rubbers with poly ones, the transmission cooler was holed by a stone(unfortunate) but replacement cooler was costed at $1000 so replaced it with an after market one for $100. Thats why I want a Toyota.
Great engine, very economical and powerful for a 2.2 turbo diesel, comfortable to travel in
Expensive to maintain