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Reviews

4.7

92 reviews
5
(77)
4
(10)
3
(0)
2
(1)
1
(4)
  • Build Stage
    • Post-Construction (79)
    • Pre-Construction (4)
    • Mid-Construction (3)
  • Customer Service
    4.8 (80)
  • Site Admin
    4.8 (58)
  • Timeliness
    4.8 (51)
  • Structural Integrity
    4.7 (49)
  • Plumbing & Waterproofing
    4.7 (47)
  • Electrical & Lighting
    4.6 (48)
  • Flooring
    4.8 (49)
  • Transparency
    4.8 (63)
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A build that happened without fuss

published

Choosing to build through metricon was a great option. We found a house plan we loved and began our journey. The Barton 20 is a smart neat layout that will suit my partner and I. The superviser has been very accommodating in his availability and kept us well informed the whole way through. We will definitely build through metricon again



Customer Service
Site Admin
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Metricon
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Peter G.

Peter G.Greater Melbourne (Outer), VIC

A perfect Build

published

Cannot speak highly enough of the Metricon team and in particular [name removed] our building supervisor, we are kept informed throughout the entire process in detail and this was by far our best experience building a house quality of work was outstanding and we hope to build again with Metricon

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Metricon
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Iris Fox

Iris FoxSouthwest, VIC

We love where we live!!

published

From the start to finish this has been a great experience. Our site manager has been extremely helpful and transparent throughout the whole process. Our house has been built to a very high standard and we could not be happier. We would build with Metricon again, without a doubt!
Happy days!

Customer Service
Build StagePost-Construction
Construction End DateFebruary 2020
1 comment
Metricon
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Guy

GuySouthwest, VIC

Delighted Customers

published

FRom sales to receiving the keys everything has gone smoothly. All the Metricon people with whom we have had contact have been friendly and professional. WE are particularly grateful for the conscientiousness of [name removed] throughout the whole construction process. WE will recommend Metricon to anyone who wants to build a home.
Guy and Bernice Manuell

Customer Service
Build StagePost-Construction
Construction End DateJanuary 2020
1 comment
Metricon
Team M.Metricon
Jo Carson

Jo CarsonSouthwest, VIC

Very happy with Excellent service!

published

This build has ran very smoothly with no problems at all. [name removed] our superviser has been amazing with no dramas in a very fast build time and was always contactable to answer any questions we had. Communication from the start to the end was exceptional. This is the second home we have built with Metricon and we will definitely build again and have no hesitation recommending Metricon to our friends and family. Thank you to everyone involved.

Customer Service
Transparency
Site Admin
Build StagePost-Construction
Construction End DateJanuary 2020
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1 comment
Metricon
Team M.Metricon

Great Experience

published

Our build with Metricon has been fantastic. From the very first step with the sales consultant, to the office customer service, to studio M to on site. Nothing was ever too much trouble and we were always well informed with great communication. We love our new home and are thankful for the positive experience.

Customer Service
Build StagePost-Construction
Construction End DateJanuary 2020
1 comment
Metricon
Team M.Metricon
Paul R.

Paul R.Central Highlands and Goldfields, VIC

Incredibly smooth, well organised build

published

From start of build to finish, we had timely and friendly communication with the team. Our site supervisor, [name removed], was friendly, professional and really well organised. Minor issues that happen on any build were fixed really quickly, without fuss. Delivered well within the expected timeframe, with high quality, we couldn't have hoped for a better experience, particularly having worked in construction industry previously. Thanks so much to the Metricon team. We love the house!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Metricon
Team M.Metricon

10 OUT OF 10. Reliable, on time, contacts you all the time, very easy no fuss, recommended

published

The build was dealt with from start to finish in a very timely manor with the best contact I have had with any of our builds we have done before.
Our next build will be with these guys definitely I highly recommend the Geelong Branch.
The workmanship was great with very little touch ups required from my experience and they were happy to assist with all repairs required.
The cost was not one dollar more at complication from the agreed price, we did upgrade a few items but definitely not pressured to do so.

Highly recommend Geelong Metricon & [name removed] who was out point of contact THAT YOU 10/10

Customer Service
Transparency
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Metricon
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Narelle

NarelleSouthwest, VIC

Love it!

published

Weekly calls for updates on building process which was helpful being so far away and not being around corner to drop by
Workmanship was fantastic- colours and everything turn out perfect
No issue during construction; smooth sailing throughout - couldnt
fault the tradies and builder
Final cost want we had planned for

Customer Service
Transparency
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Metricon
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Hill

HillSouthwest, VIC

Fantastic Build

published

From the moment we started onsite we couldn't have been more happy with the build. The site as always clean and trades onsite were always friendly and skillful.
Our site manager [name removed] was excellent in his communication and updates and his attention to detail is second to none.
We are extremely happy and impressed with the build, build time and finished product.
We will definitely recommend Metricon to everyone.

Customer Service
Transparency
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Metricon
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Nicole Bannister

Nicole BannisterSouthwest, VIC

Very Happy Customer

published

From start to finish I found it easy to speak to my site manager [Name Removed]. He always answered all my questions and was extremely helpful. I only had a couple of stressful moments in the build but they were dealt with nice and easily. The finished product was what I wanted and Im very happy. The price was what I was quoted. I would highly recommend Metricon. Thanks!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
Metricon
Team M.Metricon

We're pleased to you genuinely enjoyed each phase of your build process and your Site Manager was able to address any hurdles that arose. Nicole, we are just as happy that you love your new home and we hope you're settling in well. Thanks, Tiffiny

Luke Malcolm

Luke MalcolmSouthwest, VIC

Great results, very happy.

published

The build was managed well and we are very happy with the results. Building manager [name removed] was great to deal with. No major issues were identified and small issues were rectified quickly and efficiently.
The final cost was what we were quoted and expected. Couldn't be happier. Thanks, Luke

Customer Service
Transparency
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
Metricon
Team M.Metricon

Thanks so much for the 5-star review, we really do love hearing that things were attended to promptly and you are very satisfied with the service provided from your Site Manager. Enjoy your beautiful new Metricon home! Thanks, Tiffiny

Quick & Simple

published

Sales team at the display home was very friendly and was able to assist with all inquiries. Once the build began, site manager always kept us in the loop, and organised regular building check-ins based on what we wanted. The build was to expectations, any questions on quality were answered swiftly. Outside the house was not finished as expected (e.g. mounds of dirt/rubbish/chipped footpath). Explanation of finer details of the build would have helped solve some concerns we had during the build. Final cost matched what was originally quoted.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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2 comments
Metricon
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Metricon
Team M.Metricon

A good experience

published

Our build was very well managed by our site manager (an outstanding guy and manager), although the head office Customer Service staff were far less capable.
The quality of the build looks to be very high.
The pre construction phase was long and silent, but when the build started it was done very quickly & efficiently.
We had one production issue which was handled slowly & poorly. Again a head office issue.
Cost estimate was very good with one noticeable overrun which was very poorly estimated.

Build StagePost-Construction
Construction End DateNovember 2022
1 comment
Metricon
Team M.Metricon

Smooth Sailing First Home Build

published

Smooth sailing right until the very end!

What an experience. [name removed] was supportive and informative throughout the entire build. He picked up on my nervous first build vibes and ensured that the build process was well managed.

Since moving in the house has had minor defects which have been resolved instantly.

Its safe to say will have the building bug after this experience. Thank you Metricon & [name removed]!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Metricon
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Laura S.

Laura S.Southwest, VIC

  • 2 reviews
  • 1 like

Satisfied first home buyer

published

Very happy with the process up to the pre-construction stage, many thanks to [name removed] from Home solutions by Metricon Geelong, for assisting me in purchasing my first home.
I signed up for the 5k start deal for my property. [name removed] answered all my questions I had, and ensured I was making the right decision before I put down my deposit.
He explained the whole process and ensured I was set up with my broker (in house) also conveyancer and all insurances.
Double thumbs up for [name removed], I will continue to recommend [name removed] to all of my friends and family that want to build.
Cannot wait to start construction =)

Customer Service
Transparency
Site Admin
Build StagePre-Construction
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1 comment
Metricon
Team M.Metricon

A Sensational Build

published

This is my 3rd time building and what an awesome experience this time round. The Metricon team, in particular my Site Supervisor, were fantastic and nothing was too much trouble. Skilled trades people were employed for construction and the end result is just beautiful. Kids and I love our new home. Thank you to all involved.

Build StagePost-Construction
Construction End DateNovember 2022
1 comment
Metricon
Team M.Metricon

Perfect House

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Metricon
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Raz

Raz

  • 2 reviews

Doubt if any other builder can beat them in construction speed, they are defenitly fast

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Metricon
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KRIS

KRISWestern District, VIC

Absolutely Shocking

published

Absolutely Shocking, never again and would not want anybody to go through there process. We led on from the start all the up until final contract signing that everything was going smoothly then hit with about 30k extra a day before final signing. Soil tests were done 4 months prior and I was always told they had over quoted so I knew how much it would cost. Sales person changed their attitude completely at final signing so they were told stick it, lost my deposit and time more importantly. Shocking.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Electrical & Lighting
Build StagePre-Construction
Construction End DateNovember 2022
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1 comment
Metricon
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