Very happy. Great to deal with from start to finish. [name removed] the building supervisor was very efficient and well organised. Office people were easy to contact and very prompt in their response. Thank you very much for building such a lovely home for us. Cost of the construction was same as what we been quoted at start.
Thank you
Jas & Akshita Patel

[name removed] is the best building supervisor we have ever had. We are about half way through building our 4th house and it is going really well thanks to [name removed]. He is very thorough, checking all the trades do what is expected. He really has our back and his attention to detail is impeccable.

Sales team were awful to deal with (Traralgon office) however the site manager ([name removed]) and tradies were excellent to work with and quite accommodating. The build was managed well by the site supervisor . The workmanship was excellent The only issue we had was with the efficiency of the sales staff who were misinformed didn’t include some of the features we requested in the contract. The contract signing procedure was badly executed. We have no towel rails in the bathrooms, we requested drawers in the walk in robe and got open cabinetry etc. Final estimate was as expected We built the Santorini 28. Development approval #5447498371765. Contract #[Number Removed]. Santorini 28 Building supervisor [name removed]

I built with Metricon a year ago. Poor quality of workmanship and cheap material used. I logged all the issues within the 90 days and still waiting for a response. It's been over a year.

My floorboards are swollen,water pressure is extremely low.Poor paint job

I will never recommend Metricon to anyone. They don't take responsibility and pass you on from one department to another. There is no complaints or escalation process.

I have emailed their Senior Management and awaiting response.

The display home consultant [name removed] was amazing. Knowledgeable, helpful and on the ball. She had no problem going out of her way to assist in the planning and design and followed up with us regularly.The site supervisor [name removed] was helpful and also always available. Arranging site meeting were easy with him and he was always on top of the trades who where at time casual and thoughtless. One warning when at the Metricon studio do not be rushed as once it's written in the contract there is no changing.

We are very have happy with Metricons build quality and options provided to us. We feel lucky to have had [name removed] as our Site manager, he made our experience in the whole process much easier, as he was understanding and patient with us, great communication, time management was impeccable which has allowed us to go and take our final inspection way ahead of our scheduled time.

We thank you Metricon and [name removed] for getting our lovely home built. We strongly recommend your services.

Cheers.

Ryan and Vivian.

Our build was managed very well by an experienced building manager.
Workmanship was good only if closely monitored (quality of tradesman variable and quite junior at times).
Unfortunately major issues we had are post construction - poor follow up of defects, worksmanship mistakes and despite Q&A assessment noting these, now being denied any form of resolution for this as we are being asked for written evidence of these issues which were noted by the assessor at the time and we trusted would be followed through on their direction that they would.
Multiple email exchanges with slow resolution still ongoing 6 months post build.

Very satisfy with how long it took to build a two story house (Bentleigh 38) given the fact that it was over the Christmas holiday break as well. Communication was great from our site supervisor [name removed] Made which we appreciated. We only had a minor issue with a blind that was missing from one of our windows but otherwise we didn't have any major immediate concerns. Overall cost was no comparison to other builders which is why we chose metricon.

Extremely helpful and easy go through. Very polite and familiar to customers Make sure guys who going to build the house please see [name removed] in ABC Pty Ltd . He is the best We had a great experience with [name removed] and Metricon homes [name removed] and [name removed]. They helped to make sure we got everything we wanted within our budget so that our first experience building a house was great. To anyone going to make own dream house, I would recommend to see [name removed] ABC Homes.

[name removed] management with the construction work is good. The quality of work done is quite satisfying. The cost is little bit more as we have planned to spend on the new house but it is worth it. We are very happy with the service by the sale representative [name removed]. He is really helpful and cooperative. We are not happy with the cleaning job at the time of handover. [name removed] is really helpful at the information provided related to house post construction. Happy with service provided by [name removed] and Team.

My site supervisor [name removed] was an absolute champion, great customer service!

Small issue with frame stage, with my previous site supervisor.
I questioned the quality of work and was provided with the Independent Report.

I am now very happy with the quality of my build, costing was pretty much bang on.

Would build with Metricon again!!

Metricon just completed the build of our Lawson Mk22 home. We are very happy with the quality of the build and service provided. We hired an external inspector for most of the build stages and majority of issues reported were addressed and fixed prior to handover. There are minor issues we spotted only after handover however they are minor cosmetic items which we’re sure we’ll be addressed soon. Our SS [name removed] was great to work with and ensured we had a smooth building experience. The only suggestion we have is that it would been nice to be provided more frequent updates rather than having to seek them ourselves however our SS was always reachable over the phone.

Metricon recently completed the construction of our home (Amira 22A) and my husband and I are very happy with the service we were provided. Our site supervisor [name removed] was extremely helpful, easy to contact, friendly and professional. The construction was completed quite quickly and although there were a few minor issues along the way, they were rectified quickly and the entire Metricon team have always been willing to help. The house looks amazing, we've had many compliments on the facade and interior. Great work team and thanks again!
Building permit: 4527747183317

Metricon just finished construction of our house in Clyde (Glendale 39 Deakin). Construction was done very fast and with very high quality. We are very happy with both the result and the process. Site manager [name removed] and Building support coordinator [name removed] were very supportive and very responsive. [name removed] went above and beyond to make sure that we, as customers, would love our new house... And we really do :)

Thank you both very much.

We built our dream home thru Metricon and added the driveway package to it
So when it rains the driveway is very slippery so I contact the service team about this issue with my driveway
The service team told me that there is nothing they can do about it as it is to what I paid for.
I was advise that I engage an external trade to apply a non-slip clear coating over the top of the driveway as this will help.
Since I paid them to do the job why do I need to get someone else to fix this on my expense
I had to lay rubber mats on the driveway to avoid any injuries as I have a young family and putting kids in the car is very hazardous

We were called for the first visit on 27 March 2020, 2 months earlier than we expect to complete.
The site manager was very organised and he knows what is expected of him to deliver. We noted that an addendum for the light above the kitchen bench was not done, later, this was corrected and they promised to deliver this by completion visit. The building works was amazing and very few immaterial defects were noted to be rectified. The final cost was lesser than the cost presented to us earlier. Great job for ABC homes/Metricom and to our diligent site manager. We are happy to recommend ABC Homes.
Bldg Permit No. 1944860351410
What we build? Karson 20 Cove

Thank you [name removed] for your support with on going journey of our property. Thank you for addressing issues before and during handover and hope we will receive great and efficient service from Metricon team even after handover if needed.
We wish Metricon team a very happy and safe Easter.

Thank you