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Reviews

4.6

687 reviews
5
(559)
4
(79)
3
(9)
2
(10)
1
(30)
  • Build Stage
    • Post-Construction (240)
    • Mid-Construction (17)
    • Pre-Construction (13)
  • Customer Service
    4.6 (235)
  • Site Admin
    4.7 (199)
  • Timeliness
    4.8 (187)
  • Structural Integrity
    4.7 (175)
  • Plumbing & Waterproofing
    4.7 (170)
  • Electrical & Lighting
    4.7 (172)
  • Flooring
    4.7 (172)
  • Transparency
    4.6 (196)
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Deb

DebGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Good build experience...very happy with the results

published

We built the Kalarney 29 Vogue (4 bed ranch style house). Build took 6 months.
We had a great site supervisor who regularly kept us informed.
Cost was as per contract.
Had a great experience from start to finish (from sales, selection to construction).
Very happy with finish. Would recommend Metricon.



Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Stephanie Warncke

Stephanie WarnckeSouthwest, VIC

Such a great experience with a fantastic supervisor

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Structural Integrity
Plumbing & Waterproofing
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Build StagePost-Construction
Construction End DateApril 2020
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Dream home come true

published

We are very grateful to have our site manager who diligently performed quality assurance of our build start to finish including his attention to detail, professionalism & knowledge with no major issues found throughout the process.



We also appreciate the time spent with the sales manager week after week to explain in detail & help us select the right build choices. The team at M Studio guided us from the many selections to chose from to style our beautiful home. Well done Metricon & many thanks.

Customer Service
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Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateMarch 2020
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Great site manager and quality

published
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Timeliness
Structural Integrity
Plumbing & Waterproofing
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Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Metricon
Team M.Metricon

Excellent team and amazing build time

published

My husband and I have just finished building our second Metricon home and we can not fault anything from start to finish. Everyone we have dealt with from the new homes adviser, pre site manager, interior designer to the site manager were excellent to deal with and went above and beyond to achieve our goal timeline.
Our site manager was extremely efficient and always good with communication.
Apart from a few paint touch ups we had no defects and our house looks amazing!

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Structural Integrity
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Electrical & Lighting
Build StagePost-Construction
Construction End DateApril 2020
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John C

John CGippsland, VIC

Our forever home.

published

Not only did we find the perfect home to build at Metricon we found the customer service was flawless.
From the visiting the display home to attending our studio selection and then the build itself. All Metricon staff have been most obliging and competent at what they do. Our building supervisor was excellent. He was really in tune with every step of the construction coordinating all tradies with precision. He was particularly impressive with his attention to detail and quality of work. He kept us informed of progress at every stage of the build. Like I said this is our for ever dream home

Customer Service
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Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateMarch 2020
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Claire

ClaireSouthwest, VIC

Excellent customer service throughout build!

published

Metricon have been awesome to work with from start to finish. Each employee I dealt with was very professional, friendly and efficient. This is the first home I have built so my knowledge of the process was very limited. It was great to have the support of a very professional team. My building supervisor kept me upto date every step of the way. Any concerns I had were rectified very quickly and happily!
A couple of learnings for myself are: Get custom built wardrobes - volume build standard sizes limit cupboard/shelf space; when choosing colours try to see a full size example; ask for an example of how flooring or skylights are installed especially if you have limited knowledge. I would definitely build with Metricon again. :)

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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Beth

BethGippsland, VIC

Well looked after

published

[name removed] was the project manager of our build. He stayed in touch weekly with an emailed report, but was always available over the phone to answer any questions. He was always on time for walkthroughs and explained things carefully. The house looks neat and well made. We just love the pantry! The final cost was as quoted.

Customer Service
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Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateMarch 2020
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Leanne S.

Leanne S.Southwest, VIC

No stress build with a great result

published
Build StagePost-Construction
Construction End DateMarch 2020
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Beautiful forever home

published
Customer Service
Build StagePost-Construction
Construction End DateMarch 2020
Bridget Wanat

Bridget WanatSouthwest, VIC

Smooth sailing into my first home.

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Customer Service
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Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Metricon
Team M.Metricon

Excellent

published
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Metricon
Team M.Metricon

The reviewer stated that an incentive was offered for this review

Couldn't be happier

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Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Metricon
Team M.Metricon
Kelly W.

Kelly W.Greater Melbourne (Outer), VIC

Great Work

published

We built 2 units at the same time. The time frame from the start to hand over is less than 5 months which is amazing. The quality is more than we expected, we are so impressed. [name removed] is our site manager, we have updates of the progress from him every week and he is very patient with every question we asked. Certainly we will build with Metricon again.

Customer Service
Transparency
Site Admin
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Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Metricon
Team M.Metricon

Thanks for sharing your review, Kelly. We're so pleased you're happy with your two beautiful new homes and we'll be sure to pass your kind words on to your Site Manager and his team.
We look forward to working with you again! Emily

Shaun

ShaunSouthwest, VIC

Great build

published

Build was really easy from start to finish. We went through a third party to manage the project which also made life easy.Kept up to date through the whole process. A quality finish on all inspections. Thank [name removed] and his team for all their work. I would happy build with Metricon again.

Customer Service
Build StagePost-Construction
Construction End DateMarch 2020
1 comment
Metricon
Team M.Metricon
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Amanda

AmandaGoulburn Valley, VIC

  • 2 reviews

Made it look so easy!

published

I had 2 site managers so i need to mention [name removed]. They both made the build experience amazing, the house was built to a high standard. [name removed] was quick to get up to speed with the build.
The time frame was excellent as i was in before the Christmas/new year shut down.
The variations was a relief as i thought it was going to be way more!

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Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Metricon
Team M.Metricon
Melissa W.

Melissa W.Central Highlands and Goldfields, VIC

Metricon Delta 29

published

The service and build was fantastic from start to finish, from dealing with a friendly sales consultant who helped us to stay in our budget-- [name removed] to our wonderful site manager [name removed] who went above and beyond and also a thank you to our support coordinator [name removed].
We would happily recommend Metricon to our friends and family. I'd like to say we would build again with Metricon but we don't have to- our first time building was the best, we don't need to build another house... Because we got it right the first time :)

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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateFebruary 2020
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Metricon
Team M.Metricon
S and M

S and MWestern District, VIC

  • 2 reviews

Nearly 2 years later and still can't get the last two items of the 90 day list repaired

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Metricon
Team M.Metricon
Priyavi A.

Priyavi A.Victoria

Perfect Builder - Armstrong Creek Geelong

published

Metricon Team has been managed very well for our build a new house at Worralily Boulavard, Armstrong Creek. [name removed] ( Site Manager) was very helpful and excellent communication. He and the admin team updated us every 2 weeks. We are happy with the quality of the house and me and my husband are happy and satisfied for the company handled the building and finish in a short time. The final cost compare to our estimated cost is reasonable within our budget.

Customer Service
Transparency
Site Admin
Timeliness
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Metricon
Team M.Metricon
Stephanie Mortimer

Stephanie MortimerGippsland, VIC

Building with Metricon

published

From start to finish with our build with Metricon, it has been nothing but smooth sailing and continuous support from all people involved. Paul, our site manager was amazing and supportive through our build, and was there for any support or questions we had! In regards to our home, there was no major concerns or worries, and we could comfortably leave the build in the hands of Metricon, and know a good job was happening!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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Metricon
Team M.Metricon
Page 2 of 35
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Questions & Answers

Linda J.

Linda J.asked

VIC, Regional Victoria

Can you tell me if the Contemporary & Chateau are standard facades for the Winchester 34 as the Aspire is.

2 answers
Praneel Singh
Praneel Singh

Hi Linda I built the Glendale and went with the isla facade. Not sure if they are standard. Contact David from the Clydevale estate and he will be able to assist.

Metricon
Team M.Metricon

Hi Linda, currently the Contemporary and Chateau are considered standard facades for the Winchester 34. For further information and assistance let us know if you would like to be put in touch with our sales teams. Thanks - Daniel - Metricon Customer Care.

Victor S.

Victor S.asked

VIC, Regional Victoria

Hi Metricon. Which company do you use in Geelong to do your site tests? I would like to organise my own test but use the same company as you do. Thanks!

1 answer
Metricon
Team M.Metricon

Thanks for your question, Victor. Your Building Support Co-Ordinator or Site Manager are in the best position to answer any queries relating directly to your build. They will be able to assist you further regarding site tests.
Thanks again, Victor.

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