Reviewer Photos & Videos
DebGreater Melbourne (Metropolitan), VIC
- 5 reviews
- VIC, Regional Victoria
- Verified customer
Good build experience...very happy with the results
We built the Kalarney 29 Vogue (4 bed ranch style house). Build took 6 months.
We had a great site supervisor who regularly kept us informed.
Cost was as per contract.
Had a great experience from start to finish (from sales, selection to construction).
Very happy with finish. Would recommend Metricon.
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Stephanie WarnckeSouthwest, VIC
- VIC, Geelong
- Verified customer
Such a great experience with a fantastic supervisor
WOW, What a great experience building our first home was.
The house that Metricon produced was at a luxury quality standard. Our supervisor [name removed] was nothing but helpful and had a very good eye for detail. Not only did he guide us through the process he also took time to help and educate us throughout the build, as we were first time builders. This ensured we knew what was going on every step of the way. My Dad being a builder himself could not pick any faults throughout the build and everything was completed beyond the standards of a ...Read more
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- VIC, Regional Victoria
- Verified customer
Dream home come true
We are very grateful to have our site manager who diligently performed quality assurance of our build start to finish including his attention to detail, professionalism & knowledge with no major issues found throughout the process.
We also appreciate the time spent with the sales manager week after week to explain in detail & help us select the right build choices. The team at M Studio guided us from the many selections to chose from to style our beautiful home. Well done Metricon & many thanks.
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- VIC, Regional Victoria
- Verified customer
Great site manager and quality
Building a house for the first time is a bit daunting, you only ever hear that its a nightmare building a house, this couldn't have been further from the truth with our build. The site manager [name removed], was really good to deal with, giving us weekly updates on how the build was going and letting us know exactly what was going on, if we had any questions or wanted to have a walk through he would make himself available for us. It's very exciting seeing the site cut, then the slab, then the frame, then each stage after that go up and getting...Read more
closer to moving in, [name removed] was spot on with the trades he used and it shows in the final build quality and the speed that it all came together, we couldn't really be much happier, it has been a great experience for us and wouldn't hesitate building with Metricon again in the future!
1 comment
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- VIC, Traralgon
- Verified customer
Excellent team and amazing build time
My husband and I have just finished building our second Metricon home and we can not fault anything from start to finish. Everyone we have dealt with from the new homes adviser, pre site manager, interior designer to the site manager were excellent to deal with and went above and beyond to achieve our goal timeline.
Our site manager was extremely efficient and always good with communication.
Apart from a few paint touch ups we had no defects and our house looks amazing!
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John CGippsland, VIC
- VIC, Traralgon
- Verified customer
Our forever home.
Not only did we find the perfect home to build at Metricon we found the customer service was flawless.
From the visiting the display home to attending our studio selection and then the build itself. All Metricon staff have been most obliging and competent at what they do. Our building supervisor was excellent. He was really in tune with every step of the construction coordinating all tradies with precision. He was particularly impressive with his attention to detail and quality of work. He kept us informed of progress at every stage of the build. Like I said this is our for ever dream home
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ClaireSouthwest, VIC
- VIC, Geelong
- Verified customer
Excellent customer service throughout build!
Metricon have been awesome to work with from start to finish. Each employee I dealt with was very professional, friendly and efficient. This is the first home I have built so my knowledge of the process was very limited. It was great to have the support of a very professional team. My building supervisor kept me upto date every step of the way. Any concerns I had were rectified very quickly and happily!
A couple of learnings for myself are: Get custom built wardrobes - volume build standard sizes limit cupboard/shelf space; when choosing colours try to see a full size example; ask for an example of how flooring or skylights are installed especially if you have limited knowledge. I would definitely build with Metricon again. :)
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BethGippsland, VIC
- VIC, Regional Victoria
- Verified customer
Well looked after
[name removed] was the project manager of our build. He stayed in touch weekly with an emailed report, but was always available over the phone to answer any questions. He was always on time for walkthroughs and explained things carefully. The house looks neat and well made. We just love the pantry! The final cost was as quoted.
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Leanne S.Southwest, VIC
- VIC, Geelong
- Verified customer
No stress build with a great result
Our entire experience with Metricon has been easy and stress free. Communication was great pre-build and excellent from the site supervisor. Being aware of what was happening at all stages meant we were not stressed or concerned about progress. Our site supervisor took pride in being organised, timely and in ensuring quality. We had one issue at contract stage that was resolved to our satisfaction within 24 hours. At final inspection there was only one significant issue that was not structural. We were given several options as to how we would l...Read more
ike to manage it, and were not pressured in any particular direction. We were happy with the outcome here too. Our private inspector was very impressed with the build and site supervisor, and ensured we were aware that we were getting a very good quality build. The final cost of build only varied slightly from the estimation and in our favor. We would not hesitate to recommend Metricon or to build with them again.Similar opinion? Write a review on ieatwords.com.au!
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- VIC, Geelong
- Verified customer
Beautiful forever home
We are so pleased with our beautiful home, we could not have wished to work with a better group of people.
From meeting [name removed] in the display home, where we discovered the Majestic Denver and invisioned our life in it to the ladies at Studio M creating our dream.
Once all our selections were made [name removed] took over and we knew we were in very capable hands.
Evan was always available to ease our minds and the time from slab to handover just flew!
To see the quality and eye for detail [name removed] has it is no wonder he is in the ...Read more
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Bridget WanatSouthwest, VIC
- VIC, Geelong
- Verified customer
Smooth sailing into my first home.
Metricon as a whole is a fantastic company to build with. With my build, I had hardly any issues. Any issues I did have, were handled quickly and efficiently. I was kept in the loop regularly by [name removed], the site supervisor and he was always up front and told me exactly what to expect. [name removed] answered all of my stupid questions and if he didn't know, would find out the answer and pass on the information. [name removed] was professional and friendly. The quality of the build is very good, especially for this day and age where hous...Read more
es are slapped together so quickly and for a lower cost. I was on a pretty strict budget and the Metricon team were still able to provide me with a stylist and functional home. I would definitely recommend Metricon to a friend looking to build a home!1 comment
Team M.Metricon
Thanks for sharing this lovely review, Bridget. We really appreciate you taking the time to let us know about your fantastic journey and the awesome service provided by our staff. It's great to know... Read more
you're happy with so happy with your new home and we thank you for your recommendations! Enjoy. EmilySimilar opinion? Write a review on ieatwords.com.au!
- VIC, Regional Victoria
- Verified customer
Excellent
Site manger [name removed] has done a good job for building my 2 houses with Metricon
[name removed] is the site manager for 2 houses I built with Metricon in Sanctuary lake property. One was finished last year September and the other one is ready to settle end of this month. [name removed] is very responsible and able to answer most of my enquires during the construction period. He is able to deal with sanctuary lake property management directly to resolve some of the reinstatement issues, for example reinstate the turfing outside the property...Read more
1 comment
Team M.Metricon
We appreciate you sharing insights relating to your build, it sounds like you genuinely enjoyed each phase of both builds. Great to hear your Site manager was accommodating and efficient with answerin... Read more
g any queries you had, we love knowing you received such fantastic service. We notice you've highlighted you received an incentive for this review, however, we do not provide this. Please contact us using the email below to outline your build details for us to investigate further.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- VIC, Regional Victoria
- Verified customer
Couldn't be happier
As first home owners my Fiance and I were always sceptical as you hear such horror stories when people build their first home, we however could not be happier with the entire experience. From the early stages we were surprised at the freedom we had when going through Home Solution however we were given creative freedom.
Our site supervisor [name removed] was such a help very relaxed and had our slab down in December with us moved in by the end of March, considering the quick time to build we expected to pick up more issues however we are so h...Read more
appy with the final product. [name removed] even tried to pull things forward for us with the corona-virus going around there was the fear the country would shut down for 2 weeks leaving us looking at a brand new house without the ability to move in. We are not saying there was no issues there were minor ones however these were always rectified without an issue, [name removed] thank you again for your attention to detail and all your assistance we love our new home. Also a special shout out to [name removed] who looked after us prior to build stage from Geelong (we are located in Ballarat) although we were no longer working with her once construction started we had a couple of past issues pop up that she went out of her way to rectify for us, thanks again.1 comment
Team M.Metricon
Thanks for the lovely review, Chris. Congratulations on building your first home, what a fantastic achievement! We're so pleased our team was great to work with thanks to their dedication and attent... Read more
ion to detail and you love your beautiful new home. We will be sure to pass your kind words on to the team and their Managers, we know they'll be thrilled to read this. Enjoy! EmilySimilar opinion? Write a review on ieatwords.com.au!
Kelly W.Greater Melbourne (Outer), VIC
- VIC, Regional Victoria
- Verified customer
Great Work
We built 2 units at the same time. The time frame from the start to hand over is less than 5 months which is amazing. The quality is more than we expected, we are so impressed. [name removed] is our site manager, we have updates of the progress from him every week and he is very patient with every question we asked. Certainly we will build with Metricon again.
1 comment
Team M.Metricon
Thanks for sharing your review, Kelly. We're so pleased you're happy with your two beautiful new homes and we'll be sure to pass your kind words on to your Site Manager and his team.
We look forward to working with you again! Emily
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ShaunSouthwest, VIC
- VIC, Geelong
- Verified customer
Great build
Build was really easy from start to finish. We went through a third party to manage the project which also made life easy.Kept up to date through the whole process. A quality finish on all inspections. Thank [name removed] and his team for all their work. I would happy build with Metricon again.
1 comment
Team M.Metricon
It's awesome to hear your build was easy all the way through and that your onsite team kept you up to date with any progression of your build. Shaun, we appreciate you sharing your 5-star experience a... Read more
nd love hearing you would build with Metrion again. We hope you Love Where You Live for many more years to come. TiffSimilar opinion? Write a review on ieatwords.com.au!
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AmandaGoulburn Valley, VIC
- 2 reviews
- VIC, Shepparton
- Verified customer
Made it look so easy!
I had 2 site managers so i need to mention [name removed]. They both made the build experience amazing, the house was built to a high standard. [name removed] was quick to get up to speed with the build.
The time frame was excellent as i was in before the Christmas/new year shut down.
The variations was a relief as i thought it was going to be way more!
1 comment
Team M.Metricon
Thanks for the review, Amanda. It's great to hear you had a fantastic building experience and you love the quality. We love knowing our team completed your home just in time for you to enjoy Christmas... Read more
in your new home. We wish you all the best. TiffSimilar opinion? Write a review on ieatwords.com.au!
Melissa W.Central Highlands and Goldfields, VIC
- VIC, Regional Victoria
- Verified customer
Metricon Delta 29
The service and build was fantastic from start to finish, from dealing with a friendly sales consultant who helped us to stay in our budget-- [name removed] to our wonderful site manager [name removed] who went above and beyond and also a thank you to our support coordinator [name removed].
We would happily recommend Metricon to our friends and family. I'd like to say we would build again with Metricon but we don't have to- our first time building was the best, we don't need to build another house... Because we got it right the first time :)
1 comment
Team M.Metricon
Thanks for providing photos of your beautiful home, we love your colour selections and seeing your finished home! We're truly blown away by your comments that your first build was that fantastic this ... Read more
will be your forever home. We thank you for your future recommendations and thrilled to hear your journey was 5 Star all the way through. We wish you all the best and hope you're settling in well. TiffSimilar opinion? Write a review on ieatwords.com.au!
S and MWestern District, VIC
- 2 reviews
- VIC, Regional Victoria
- Verified customer
Nearly 2 years later and still can't get the last two items of the 90 day list repaired
Overall the build was fine. Most of the issues on our 90 day repairs list have been completed. Most satisfactorily some not so. One 90 day item raised with the Project Manager prior to us moving in is still outstanding. The other item still outstanding raised with Metricon and then included on the 90 day list has seen one flooring company representative and two Metricon representatives look at it and three different reasons given for the defect. The most disappointing aspect is that we, the customers, have been made to feel by the attending r...Read more
epresentatives that we have caused this problem ourselves. Whilst the overall after sales customer service support has been good, waiting nearly two years to have these two items repaired has let us down and soured our overall building experience.1 comment
Team M.Metricon
Hi S & M
Thank you for providing us with your feedback contained within your product review. We are happy to read your overall build was fine, most of the items on the repair list have been complete... Read more
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Priyavi A.Victoria
- VIC, Geelong
- Verified customer
Perfect Builder - Armstrong Creek Geelong
Metricon Team has been managed very well for our build a new house at Worralily Boulavard, Armstrong Creek. [name removed] ( Site Manager) was very helpful and excellent communication. He and the admin team updated us every 2 weeks. We are happy with the quality of the house and me and my husband are happy and satisfied for the company handled the building and finish in a short time. The final cost compare to our estimated cost is reasonable within our budget.
1 comment
Team M.Metricon
Great to hear about your fantastic experience, Priyavi. It's awesome our team managed your build effectively which ensured delivering your home ahead of schedule. We appreciate you saying your build w... Read more
as perfect for you and your husband and we hope you Love Where You Live for many more years to come. Thanks for the 5 Star review! TiffSimilar opinion? Write a review on ieatwords.com.au!
Stephanie MortimerGippsland, VIC
- VIC, Traralgon
- Verified customer
Building with Metricon
From start to finish with our build with Metricon, it has been nothing but smooth sailing and continuous support from all people involved. Paul, our site manager was amazing and supportive through our build, and was there for any support or questions we had! In regards to our home, there was no major concerns or worries, and we could comfortably leave the build in the hands of Metricon, and know a good job was happening!
1 comment
Team M.Metricon
It's fantastic to read your journey was smooth sailing from start to end and our team supported you! We appreciate you praising the amazing service and workmanship of your on-site team and trusting us... Read more
to deliver you a beautiful home. All the best TiffSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Linda J.asked
Can you tell me if the Contemporary & Chateau are standard facades for the Winchester 34 as the Aspire is.
2 answers
Hi Linda I built the Glendale and went with the isla facade. Not sure if they are standard. Contact David from the Clydevale estate and he will be able to assist.
Team M.Metricon
Hi Linda, currently the Contemporary and Chateau are considered standard facades for the Winchester 34. For further information and assistance let us know if you would like to be put in touch with our sales teams. Thanks - Daniel - Metricon Customer Care.
Victor S.asked
Hi Metricon. Which company do you use in Geelong to do your site tests? I would like to organise my own test but use the same company as you do. Thanks!
1 answer
Team M.Metricon
Thanks for your question, Victor. Your Building Support Co-Ordinator or Site Manager are in the best position to answer any queries relating directly to your build. They will be able to assist you further regarding site tests.
Thanks again, Victor.
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Team M.Metricon
Jason, we appreciate you taking the time to provide this excellent review. We are happy to know our Site Manager and his team delivered an excellent customer experience and home. We too love the jou... Read more
rney of watching a Metricon Home come together and we were so happy your chose us to deliver this for you. In order for us to share and celebrate this 5 Star Review with our team, could you please send us an email to [email protected], highlighting the title of this review and your contract # and/or build address. Again, thanks for the positive feedback provided. Take Care. Nathan National Customer Care Metricon Homes