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Wayne J.Gippsland, VIC
- VIC, Traralgon
- Verified customer
First home builders- Great finished product
Contract- 705214, Amira 28
Metricon's display homes are presented beautifully made the choice very easy to choose to build with the company. Our first point of contact was a great bloke who knew his job very well and was very thorough helped us out with a lot of changes we wanted to make. Only a few minor issues but that was in the colour selection process. I felt as though we were rushed on this day for the colour selection and some errors were made. The person who was doing our colours was told 3 times to change something and then still order...Read more
ed the wrong item. She had great knowledge in areas and gave us things to think about that we didn't think of. Make sure if you are unsure of something you ask as many times as you need and that it is correctly written on paper if you don't it will trickle down into the build and they don't know what you have ordered that is something that is done in the office. The office is different to when you start building if you need to get a hold of someone in the office it can be very hard and they don't return phone calls. Our site manager was amazing. Could not have asked for a better person to guide us through this process. Explained every step, kept in contact weekly with us, always returned my phone calls, answered any questions no matter how silly they might have been, any concerns always took it on board, very organised and on schedule with everything had he had control of. We are very happy with the final product of our home looks beautiful Metricon builders have done a great job great quality.
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- VIC, Traralgon
- Verified customer
Good, but not up to the standard you would expect.
The build was managed very well and complete on time but when it finally come to handover there was such a stuff around to get the keys and a mess was left at my house. My house was suppose to have its “final clean” but when I arrived there for handover there was still dust on the walls and footprints on the floor boards. If that was the only problem I would have been very happy. It was later that I discovered none of the bathrooms had exhaust fans in them and my rear sliding door to the backyard did not have a lock on it. Things I just assumed...Read more
a new house would have but maybe that’s my mistake for assuming I guess. After all that I decided to stick my head up into the manhole for the roof space just to have a quick look. Upon climbing into the roof I noticed that the exhaust ducting for my Kitchen range hood had not been correct plumbed up to the flue that had been installed and the ducting was just flapping about. I also noticed that the service light that had been installed in the roof had also not been mounted properly either and it was just hanging from a single screw of one of the roof trusses. Both very poorly done I must say. Overall the house looks good but the finishings that you would expect in a modern day house we’re not there. Being the second home I have built I knew the standard for which I was expecting and Metricon just did not deliver or meet those standards. Also it has been a month since the build and there countless texts and emails none of those things have been rectified and I am now having to spend more money to get them done1 comment
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The reviewer stated that an incentive was offered for this review
ScottyGippsland, VIC
- VIC, Traralgon
- Verified customer
Built our first home with Metricon, great experience!!
We built for the first time in Sale with Metricon, the experience was faultless, great product and experience.
We weren’t familiar with the process at all and the team walked us through each stage. Tradesmen were great and the site supervisor answered all questions within a matter of hours.
Our build came in under budget from the initial quote and all deductions were made automatically.
Aftercare is all online and easy to complete.
Overall, we’d definitely build again with Metricon Gippsland!!
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NandBVictoria
- VIC, Traralgon
- Verified customer
Winchester is Wonderful and Supervisor was Super
The home design of The Winchester was great, and suited us. We were still able to make amendments to suit our family. Our building supervisor, was brilliant. Always kept us informed, always follwed up with any questions or requests. Our allocated building supervisor was professional and approachable, and overall the time frame from site cut to hand over was great. Thanks!
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- VIC, Traralgon
- Verified customer
Excellent team and amazing build time
My husband and I have just finished building our second Metricon home and we can not fault anything from start to finish. Everyone we have dealt with from the new homes adviser, pre site manager, interior designer to the site manager were excellent to deal with and went above and beyond to achieve our goal timeline.
Our site manager was extremely efficient and always good with communication.
Apart from a few paint touch ups we had no defects and our house looks amazing!
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John CGippsland, VIC
- VIC, Traralgon
- Verified customer
Our forever home.
Not only did we find the perfect home to build at Metricon we found the customer service was flawless.
From the visiting the display home to attending our studio selection and then the build itself. All Metricon staff have been most obliging and competent at what they do. Our building supervisor was excellent. He was really in tune with every step of the construction coordinating all tradies with precision. He was particularly impressive with his attention to detail and quality of work. He kept us informed of progress at every stage of the build. Like I said this is our for ever dream home
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Stephanie MortimerGippsland, VIC
- VIC, Traralgon
- Verified customer
Building with Metricon
From start to finish with our build with Metricon, it has been nothing but smooth sailing and continuous support from all people involved. Paul, our site manager was amazing and supportive through our build, and was there for any support or questions we had! In regards to our home, there was no major concerns or worries, and we could comfortably leave the build in the hands of Metricon, and know a good job was happening!
1 comment
Team M.Metricon
It's fantastic to read your journey was smooth sailing from start to end and our team supported you! We appreciate you praising the amazing service and workmanship of your on-site team and trusting us... Read more
to deliver you a beautiful home. All the best TiffSimilar opinion? Write a review on ieatwords.com.au!
Max TauGreater Melbourne (Metropolitan), VIC
- VIC, Traralgon
- Verified customer
Korumburra Home
Metricon Team has been managed very well for my build a new house at Korumburra.
The workmanship and build quality of my property is satisfactory and excellent quality. Me and my wife are happy and satisfied for the company handled the building and finish in a short time. The final cost compare to my estimated cost is reasonable within my budget.
1 comment
Team M.Metricon
Thanks for providing this great review, Max. We love reading about how satisfied you're with our team workmanship and quality. It's great to know our team made your experience 5 star due to a well-man... Read more
aged build. We hope you're settling in well. All the best TiffSimilar opinion? Write a review on ieatwords.com.au!
Simon CGippsland, VIC
- VIC, Traralgon
- Verified customer
Blue skys, smooth sailing 701765
For me Metricon down is Gippsland has been good to deal with. I have built the Santorini 33. I have just completed my handover with my site supervisor [name removed]. The whole process has been smooth sailing, in the initial stages there was A LOT of paperwork and signing, however with some organisation we were able to stay on top of it. Any queries we had in regards to items/pricing/plans were answered quickly and any issues or concerns rectified promptly. Metricon I feel made the process comfortable. I had read many building "horror" stories ...Read more
and when the actual build started I thought there would be delays, things constantly needing to be fixed, arguments etc, however none of those issues occurred, our house was finished ahead of schedule. Our site supervisor [name removed] has been fantastic, he kept us up to date with each major stage, kept us informed of where delays may or may not occur, he was extremely organised and knowledgeable. Finally all the Metricon staff we dealt with treated us with respect, the customer service has been great.1 comment
Team M.Metricon
Simon, awesome choice with selecting our Santorini design! Building a home is such an achievement and an emotional purchase, with each experience being different than others. However, It's fantastic t... Read more
o read our team were supportive due to regular communication and they rectified any concerns promptly leaving you feeling at ease throughout each stage of your journey. Thank you for taking the time to share your review We wish all the very best and hope you're settling in well.Similar opinion? Write a review on ieatwords.com.au!
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Jessica G.Gippsland, VIC
- VIC, Traralgon
- Verified customer
Easy first build
Started the building process with Metricon/ABC in July and have had nothing but positive experiences throughout the entire process. As a first home buyer/builder it was very comforting to be kept in the loop at every stage, I had all my questions answered promptly, and never felt like I was being taken advantage of. I would recommend the team again in a heartbeat
1 comment
Team M.Metricon
We’re truly honoured you chose Metricon to be apart of your first building experience, this must be such an exciting time for you. So pleased to read what a great journey you’ve had due to our team’s ... Read more
outstanding service and workmanship. Jessica, thank you for your recommendations and we hope you Love Where You Live for many years to come. Thanks, TiffSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Traralgon
- Verified customer
Great experience
Have just built with Metricon the Amira 22a the sales agent [name removed] was helpful in picking the best house and value for money even opening the office on a Sunday to meet with us. The site supervisor [name removed] was great to deal with meeting with us early mornings which was really convenient and he made the process really easy throughout. Would definitely recommend building with Metricon!
1 comment
Team M.Metricon
Great choice on selecting the Amira 22, it has such a beautiful layout. We’re so pleased to hear your New Home Advisor and Site manager were supportive and simplified the process to ensure your journe... Read more
y was an enjoyable one. Monique, we appreciate and thank you for your recommendations and we wish you all the best in settling in. Thanks, TiffSimilar opinion? Write a review on ieatwords.com.au!
Matt M.Gippsland, VIC
- VIC, Traralgon
- Verified customer
Perfect for first-time buyers
The build was very quick once the slab went down. I got weekly updates from the site manager on how things were progressing. Any issues at final inspection were rectified. Would happily build again with them. Overall, fantastic build quality and the cost was slightly less than originally quoted, which was great.
1 comment
Team M.Metricon
Thanks for the great review, Matt! It's awesome to hear that you received weekly updates from your Site Manager leaving you with an overall great build journey and we love that you will happily build ... Read more
with us again. All the best with your new home. Thanks, TiffinySimilar opinion? Write a review on ieatwords.com.au!
- VIC, Traralgon
- Verified customer
Very happy
All went very smoothly from consultation to settlement. [name removed] made regular contact to discuss the progress of the build. He was also very helpful with suggestions and ideas for things I may have missed. The build went very smoothly and timely with no hold ups or changes to the cost.
1 comment
Team M.Metricon
Thanks for sharing your wonderful experience, Adam! We love knowing your journey has been smooth from start to finish and your Site Manager guided you through your build which ensured an excellent wor... Read more
king partnership with you. Enjoy your beautiful new Metricon home. Thanks, TiffinySimilar opinion? Write a review on ieatwords.com.au!
- VIC, Traralgon
- Verified customer
Metricon, it was so easy.
New home built in Dalyston, purchased land, after which Metricon supported linking in financial broker for finance to build, supported thoroughly with house requirements, and then the Site Manager was awesome. The whole process was made easy and metricon linked me in every step of the way. The Site Manager was an absolute treasure with small defects picked up quickly and rectified. Workmanship great, and site always clean.
2 comments
Team M.Metricon
What a wonderful experience! We're absolutely delighted to read how much you enjoyed working with our team and how supported you were throughout your Metricon journey. This level of service is what we... Read more
aim for and were proud to know that's what you got. Jane, thank you for sharing this review. Happy holidays, TiffinyChris Bateman was also awesome wsnt sure how to add review for him.
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Daniel G.Gippsland, VIC
- VIC, Traralgon
- Verified customer
Overall good job.
Building permit no.[number removed]
Contract no. [number removed]
Mantra 22
Supervisor. [name removed]
For a volume builder, metricon was good to deal with overall.
The good., friendly trades, fast build time, rectification works going on time so far.
The metricon website and floor plan site works well.
The not so good, any cost on top of basic contract was always argued, example- driveway was dug up by metricon in winter creating bad access. It was 'not in contract' for them to fix the mess they made. Constant mud on road, almost inacessable f...Read more
1 comment
Team M.Metricon
Thanks for the review, Daniel. Great to hear the build team were friendly, construction ran fairly smoothly, and you are overall happy with your building experience. We value your feedback, we will en... Read more
sure your comments are passed on to the relevant teams. Thanks, TiffinySimilar opinion? Write a review on ieatwords.com.au!
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Peter CooleyGippsland, VIC
- VIC, Traralgon
- Verified customer
3rd new house in 20 years
Building Permit # [Number Removed]
Contract #[Number Removed]
Whiteley 25mk2
Supervisor [name removed]
Build went quiet well
Supervisor was good polite and easy to deal with.
-Site clean was a very average - a lot of builders debris buried
-Over 40 roof tiles needed replacing including one with no glaze at all & large gap left between tiles in on section.
- Head office procedure need to be reviewed for final invoices for country customers, bank valuers only come to my area once a week, almost held up settlement & removalists.
1 comment
Team M.Metricon
Thanks for reviewing your experience, Peter. We're pleased to know the build went well and you enjoyed working with our Site Manager, we'll be sure to pass this on to him. We very much appreciate yo... Read more
ur feedback and suggestions about areas that didn't meet expectations and will raise your comments with the appropriate teams as part of our efforts to continuously improve and develop. Congratulations on your build, the Whiteley is a beautiful design and a great choice for a new home. We hope you love it for many years to come. EmilySimilar opinion? Write a review on ieatwords.com.au!
Jackson PopeGippsland, VIC
- VIC, Traralgon
- Verified customer
Great House Great Service
Building Permit # [Number Removed]
Contract # [Number Removed]
Kalarney 29
[name removed]
Great Experience well Managed by [name removed], if there was a problem it was solved straight away before it was an issue. workmanship and build quality was excellent, the eye for detail was above our expectations. Can not recommend building with Metricon enough as it was a great enjoyable process from start to finish.
1 comment
Team M.Metricon
Thanks for this fantastic review, Jackson! Great choice on choosing the Kalarney, it's such a beautiful design and we are so glad the end result was what you expected and more. Knowing the hard work a... Read more
nd dedication shown by your Site Manager makes us super proud. Thanks so much for your support in recommending us, we wish you all the best and hope you create many memories in your beautiful new home. Thanks, TiffinySimilar opinion? Write a review on ieatwords.com.au!
- VIC, Traralgon
- Verified customer
Happy little vegemite.....
The team at Metricon ensured my pre building experience was faultless. Before construction commenced I was contacted by my building supervisor, which signalled the start of friendly and open communications during the building process, nothing was too much trouble. As I lived a distance from my new house, my supervisor even sent me photos so I could stay involved from a distance. I am so impressed with the service, communications and the quality of my finished home. There were no financial shocks, with the final cost coming within my budget.
1 comment
Team M.Metricon
Sounds like you've had an amazing experience, Anne-Maree! It's awesome to read how much you enjoyed building with us and how happy you are with your new home. We're thrilled the team's service was 5... Read more
-Star thanks to their fantastic communication and workmanship and we'll be sure to pass your review onto them and their Managers. Enjoy! EmilySimilar opinion? Write a review on ieatwords.com.au!
Diana OVictoria
- VIC, Traralgon
- Verified customer
Best experience!
We highly recommend Metricon who from day one provided a seamless, exciting, friendly and professional home build. Thought and attention has been given to those finishing touches and small details which you live with every day and we couldn't be happier. Any queries along the way were addressed promptly and efficiently and we cannot praise the staff highly enough for ensuring our new home experience was a pleasure. The final cost came in just under the contract quote and I fully appreciate the effort that went into ensuring I could have the home I wanted within my budget!
1 comment
Team M.Metricon
WOW, what an incredible review! We really appreciate you taking the time to share your experience. We love knowing our team provided a seamless 5-Star experience and you love your amazing new home whi... Read more
ch was within your budget! We will ensure to share this review internally to the team that assisted you who would be honoured to read your lovely words. Diana, enjoy your beautiful new home. Thanks, TiffSimilar opinion? Write a review on ieatwords.com.au!
Kerry A.Gippsland, VIC
Happy with the finished product.
Exceptionally well managed. Some workmanship was excellent and some rushed and poor. Biggest issue was pre build, to much soil was removed from block, solution was retaining walls on block boundary. Very ugly but with land scaping at our expense we will live with it. What we expected from our contract.
2 comments
Team M.Metricon
Hi Kerry, thank you for taking the time to write a review describing your experience building with Metricon.
Disappointing to hear about some of the aspects you list, we will be passing on this feedb... Read more
Hi Daniel, thank you for your reply we are a retired couple and this is the first house we have built after living on our dairy farm for 45 years. Not having natural gas at Seaspray we had 2 split sys... Read more
tems installed and I was worried about being warm enough after having a wood fire previously and weather board house, we are pleasantly surprised how warm we are only using one split system and we haven't had our blinds and curtains fitted yet...the difference being brick and well insulated. We love the house inside and out and there are only a couple of minor issues come up in our warranty period. So looking forward to showing our new home to family and friends. Thank you KerrySimilar opinion? Write a review on ieatwords.com.au!
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Team M.Metricon
Hi Derek
the difficulty having those items addressed to date. If you could provide some further information, l will happily look into the outstanding items, once l have access to your file. I will shortly contact you for more information. Looking forward to your reply.Thank you for providing your balanced feedback in your product review. That is very disappointing to read, not only that you had issues with items that weren't complete at handover but also... Read more