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Reviews

3.6

29 reviews
5
(15)
4
(4)
3
(1)
2
(1)
1
(8)
  • Build Stage
    • Post-Construction (2)
  • Customer Service
    5.0 (1)
  • Site Admin
    4.0 (1)
  • Timeliness
    4.0 (1)
  • Structural Integrity
    5.0 (1)
  • Plumbing & Waterproofing
    4.0 (1)
  • Electrical & Lighting
    5.0 (1)
  • Transparency
    5.0 (1)
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  • Verified customer

RBWA very good

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateAugust 2022
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  • Verified customer

Residential building do not care about there clients

published

We had issues every step of the way. From slab down to a year &1/2 after completion they will still fixing them. Problems with electrical, plumbing, door frames, sliding doors, extraction fans in the kitchen, the roof we had 3 site managers during our build none of them did a great job.

Now have another issue just over the 6 yr mark and they could not care less once again having to chasing them even though they promise to send some one out to look. Follow up emails ph calls etc.. all need further follow ups to get a response. Lack of customer service & care for there clients.

Build StagePost-Construction
Nick

NickPerth

  • Verified customer

Underlying Quality is Superb

published

Excellent experience building my house through them. Charmaine, my New Home Administrator, was fabulous to work with. House was finished with incredible attention to detail thanks to Aaron my site supervisor. I am most impressed with the high quality of the build throughout the house, especially in the areas most people would not notice - lintels over all the windows, high quality plumbing fittings, cabinetry on brinks rather than wood, etc... I keep finding excellence where most builders would cut corners. Thank you!



Construction End DateApr 2018
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Taj

TajPerth

  • Verified customer

I highly recommend MetroStyle

published

I am very pleased to have my first house built by MetroStyle. They are a professional team who take the initiative to make building your first home stress free. I was updated on the progress of the build via text message and email which always made any day a positive one. They replied to emails in a timely manner and spoke over the phone in a professional yet comfortable way which made it easy for me to ask questions.

I would highly recommend MetroStyle to anyone planning to build a house.

Construction End DateMay 2018
Dan

DanPerth, WA

  • 4 reviews
  • Verified customer

Highlight of building with RBWA would certainly be the post-construction team

published
Construction End DateJan 2016
Stoner

StonerKiara

  • 3 reviews
  • Verified customer

Fantastic Finish and very happy

published

Despite the slow start due to land division, and at no fault of the builder, the workmanship and quality of our new home is exceptional. Staff were easy to contact and very supportive every step of the way. We were kept in the loop at each stage, and our site manager worked with us when we needed access to arrange extra external services. The quality is great and we are really pleased with the result.

Construction End DateMay 2017
  • Verified customer

Very happy with new home.

published
Construction End DateFeb 2017
  • Verified customer

Happy customer

published
Construction End DateFeb 2017
joe

joeperth

  • 2 reviews
  • 4 likes
  • Verified customer

Warning - Do not build with metrosyle, invogue or any other brand name under RBWA

published
Construction End DateNov 2015
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  • Verified customer

Feeling Great

published

Thank you to the Team at Metro Style on the completion of our home. After our Initial Builder went into administration Metro Style took over providing a professional friendly service, with complete compassion of our situation. We had nothing but help & advice on re selecting all our interior. Sue was so wonderful making this stressful 2 yrs + in completion to be a relaxed and wonderful experience, feeling assured our property would be better than originally planned. The site Supervisor Terry was so patient and provided an Excellent service to us. Very much appreciated and we would recommend a future build with them for sure. Thank you to the Metro Style team very much appreciated!

Construction End DateSep 2016
  • Verified customer

Happy with Metro Syle

published

We are so happy to have our home built by Metro Style. Every progress of the house we were notified through SMS and it gets exciting every time we received news. There were imperfections but as a whole I won't take that against them because nobody is perfect. When we saw our house finished it was such a dream fulfilled. Our home administrator officer Sue is so warm and friendly from the pre-start to the hand over of key. Thanks Metro Style.

  • Verified customer

Impressed and recommend to others

published

I am happy with the final build and price by Metro Style, especially due to the block restraints - slope, retaining, block shape that was irregular and boundary wall issues. Sales and the supervision were very helpful. A friend who has done developments around Australia was impressed, and will consider them for his next development, as I definitely will as well.

Limescapes

LimescapesPerth

  • 2 reviews
  • 1 like
  • Verified customer

Generally Good

published

This experience with Metrostyle was not as smooth as my previous experiences. The pre-build experience and sales experience were good. The build started well, but ran into troubles later on. In the end it was a month behind schedule. The overall workmanship and level of finish was quite good, although there were a few details that could have used some more attention.

ROB

ROBPERTH

  • 2 reviews
  • 1 like
  • Verified customer

A pleasure to build with Metro Style

published

We are extremely happy that we decided to use Metro Style and very delighted with the quality of finishers! From the sales team to the pre-selection staff its was easy process all delivered with out pressure.
Our supervisor delivered a faultless performance we stayed out of his way and he did his Job perfectly.
The admin and accounts personnel were all very accommodating and on the ball.
Thanks to the whole team.

  • Verified customer

Overall experience

published

As someone who has no experience in building a house. I found the team at MetroStyle to be very helpful and knowledgeable. I have been very happy with my overall experience and cannot fault anyone throughout the process. Aaron the building supervisor did a great and thorough job with the house and with communications with me.
Sue had also been a great resource throughout the process. I highly recommend this company.

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  • Verified customer

Fnished my home quickly and very professional

published

The customer service and support was fantastic. Every question was answered and after my initial builder went bankrupt the team were very empathetic and did everything they could to ensure that my home was completed as quickly and efficiently as possible.
The building supervisor was and still is very professional and managed the build very well. He was able to answer any question I had for him and rectified any issues I had.
Overall very happy with build.

DebA

DebAPerth

  • Verified customer

Amazing Service

published

After a horrendous start with a now defunct builder, MetroStyle came to the rescue and finished the build with the utmost professionalism and speed they could muster.
Izabela in the office and Mario on Site were a pleasure to deal with and turned a once stressful situation into a smooth operation, and thanks to them the finished product look wonderful.

Shaun

ShaunDoubleview

  • 2 reviews
  • 5 likes
  • Verified customer

Excellent assistance on the pre-start

published

I just had my pre-start meeting. Izabela was amazing and full of excellent suggestions (especially the small adjustments that cost no extra) Her knowledge of the products and what colours go with each other was amazing and exactly what I needed to get through the pre-start. I look forward to seeing the finished product and will add a new review as the build continues.

  • Verified customer

Very happy customer

published

We are from South Africa and bought a unit off plan from the Developer. Our communication with our Home Administrator was only on email. Everything was done professionally and we were kept up to date as the unit progressed. We received full reports plus pictures from our Project Manager - from "Plate Height" to "Final Inspection". Finally after a year we have gone over for the hand over - there were only a few minor issues that were sorted in the week we were there. Communication has been fantastic. Will definitely recommend Metro Style to any future clients.

  • Verified customer

Excellent Service and Brilliant to Deal With

published

I have been more than satisfied with the service that was provided. Step by step feedback from start to finish.
This is the first house that we have had built and it was a bit daunting but everything ran smoothly as Metro Style kept us up to date with every issue. Communication has been great the whole way through. Thankyou

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Questions & Answers

Chris M

Chris Masked

What is the post construction email ad?

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