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- Verified customer
RBWA very good
When trying to choose which builder we were going to use being the first time ever Australia we had built in Australia was very confuse and nervous.
Our sales person Michael Britnel was one of the main reason why we chose RBWA. His experience and knowledge gave us peace in the quality and design. He was able to answer my husband’s technical questions and not push like other builders.
Our only distress during our building was we had read some reviews online after we sign up and paid our deposit! We did speak with Michael after and he has been...Read more
true to his every word until the very end. even after the home has now been finish still friends. The home was built quickly with good quality and inclusion. We had progress pictures sent to us during building from Michael to give us peace in mind. We have put our faith in Residential Building WA based on two meetings with Michael (and many many messages) and they deliver.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Residential building do not care about there clients
We had issues every step of the way. From slab down to a year &1/2 after completion they will still fixing them. Problems with electrical, plumbing, door frames, sliding doors, extraction fans in the kitchen, the roof we had 3 site managers during our build none of them did a great job.
Now have another issue just over the 6 yr mark and they could not care less once again having to chasing them even though they promise to send some one out to look. Follow up emails ph calls etc.. all need further follow ups to get a response. Lack of customer service & care for there clients.
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NickPerth
- Verified customer
Underlying Quality is Superb
Excellent experience building my house through them. Charmaine, my New Home Administrator, was fabulous to work with. House was finished with incredible attention to detail thanks to Aaron my site supervisor. I am most impressed with the high quality of the build throughout the house, especially in the areas most people would not notice - lintels over all the windows, high quality plumbing fittings, cabinetry on brinks rather than wood, etc... I keep finding excellence where most builders would cut corners. Thank you!
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TajPerth
- Verified customer
I highly recommend MetroStyle
I am very pleased to have my first house built by MetroStyle. They are a professional team who take the initiative to make building your first home stress free. I was updated on the progress of the build via text message and email which always made any day a positive one. They replied to emails in a timely manner and spoke over the phone in a professional yet comfortable way which made it easy for me to ask questions.
I would highly recommend MetroStyle to anyone planning to build a house.
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DanPerth, WA
- 4 reviews
- Verified customer
Highlight of building with RBWA would certainly be the post-construction team
I had my own expectations of the floor plan – the Builder was willing to accommodate and customise the entire floor plan without any complaints. The Draftee was extremely helpful and came up with some great suggestions. Any changes made with the pre-construction team were processed within a day a two; this is unheard of within the building industry - most Builders would take around 7 to 10 days.
At the very early stages of construction, Site Supervisors did seem to constantly change. But, Aaron Carter took over and ended up doing a fantasti...Read more
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StonerKiara
- 3 reviews
- Verified customer
Fantastic Finish and very happy
Despite the slow start due to land division, and at no fault of the builder, the workmanship and quality of our new home is exceptional. Staff were easy to contact and very supportive every step of the way. We were kept in the loop at each stage, and our site manager worked with us when we needed access to arrange extra external services. The quality is great and we are really pleased with the result.
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hmjarvisPerth
- Verified customer
Very happy with new home.
Found MetroStyle and RBWA to be very professional, approachable and willing to follow up on concerns and comments in a timely manner.
I am a first home owner and have heard some less than perfect building stories from friends and family, but our build was fairly seamless.
The turn-key package that we purchased meant that there was basically nothing outstanding to do apart from moving in our belongings and furniture and then setting the house up the way we wanted it, of course.
Found dealing with all levels of staff at RBWA, from initial sale...Read more
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JanelleGPerth
- Verified customer
Happy customer
With a big hiccup with our land at the beginning (which wasn’t RBWA fault) they did nothing but research and worked alongside us to get our build underway. They went above and beyond resulting in being able to build and saving us thousands!
The build was smooth sailing and have had nothing but great support from our site supervisor and the administration team. They offer fanatics up grands and have a wealth of knowledge when it comes time to do your pre start.
We could not speak more highly of their hard work and efforts throughout this ...Read more
build. The house has been finished off beautifully. We did a lot of research and the RBWA team help us achieve our vision. Hats off to the Residential Building team! We hope to one day build again with Residential Building, but in the mean time we will be recommending this great company!Similar opinion? Write a review on ieatwords.com.au!
joeperth
- 2 reviews
- 4 likes
- Verified customer
Warning - Do not build with metrosyle, invogue or any other brand name under RBWA
If you are specially a first home owner please consider my advice- DO NOT build with these Perth Builders until you have had a lawyer review your Contract and get an Architect or building consultant to check over any plans and specifications that these builders have provided you before signing the contract. Here's the reason why-
1.It took 2 years from signing the contract to keys handover to our single story 3x2 house - Q42013 to Q42015. Costly as we were renting and paying mortgage during this time. Joy of first home shattered somewhere i...Read more
n between these 2 years managing budget blowout, battle with builder over schedule delay and project creep. 2. Neighbour went through lengthy and costly legal battle over breach of design code by developer on retaining wall construction. Matter resolved by out of court settlement where developer paid compensation to neighbour. During this period we could not access our alfresco and outdoor setting as the retaining wall and fence were being fixed- first summer season of new house was not pleasant. No friends and family visits. 3. 4 months after moving in from March 2016 till date there is constant moisture and mould in several interior walls coming from the base slab. Root cause is failure to waterproof foundation. After 6 property inspection by various reps the builder has not taken any action to fix issue. To fix this the walls will be stripped bare and repainted. 5-7 weeks of indoor work. 4. too many build defects- smoke alarms keep goings off, noisy aircon ducts, shabby paint job, cornice falling off, pavers cave in and slope set wrong, water ingress through roof tiling, shabby and rough garage slab work, the list goes on.Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Feeling Great
Thank you to the Team at Metro Style on the completion of our home. After our Initial Builder went into administration Metro Style took over providing a professional friendly service, with complete compassion of our situation. We had nothing but help & advice on re selecting all our interior. Sue was so wonderful making this stressful 2 yrs + in completion to be a relaxed and wonderful experience, feeling assured our property would be better than originally planned. The site Supervisor Terry was so patient and provided an Excellent service to us. Very much appreciated and we would recommend a future build with them for sure. Thank you to the Metro Style team very much appreciated!
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- Verified customer
Happy with Metro Syle
We are so happy to have our home built by Metro Style. Every progress of the house we were notified through SMS and it gets exciting every time we received news. There were imperfections but as a whole I won't take that against them because nobody is perfect. When we saw our house finished it was such a dream fulfilled. Our home administrator officer Sue is so warm and friendly from the pre-start to the hand over of key. Thanks Metro Style.
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- Verified customer
Impressed and recommend to others
I am happy with the final build and price by Metro Style, especially due to the block restraints - slope, retaining, block shape that was irregular and boundary wall issues. Sales and the supervision were very helpful. A friend who has done developments around Australia was impressed, and will consider them for his next development, as I definitely will as well.
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LimescapesPerth
- 2 reviews
- 1 like
- Verified customer
Generally Good
This experience with Metrostyle was not as smooth as my previous experiences. The pre-build experience and sales experience were good. The build started well, but ran into troubles later on. In the end it was a month behind schedule. The overall workmanship and level of finish was quite good, although there were a few details that could have used some more attention.
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ROBPERTH
- 2 reviews
- 1 like
- Verified customer
A pleasure to build with Metro Style
We are extremely happy that we decided to use Metro Style and very delighted with the quality of finishers! From the sales team to the pre-selection staff its was easy process all delivered with out pressure.
Our supervisor delivered a faultless performance we stayed out of his way and he did his Job perfectly.
The admin and accounts personnel were all very accommodating and on the ball.
Thanks to the whole team.
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- Verified customer
Overall experience
As someone who has no experience in building a house. I found the team at MetroStyle to be very helpful and knowledgeable. I have been very happy with my overall experience and cannot fault anyone throughout the process. Aaron the building supervisor did a great and thorough job with the house and with communications with me.
Sue had also been a great resource throughout the process. I highly recommend this company.
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- Verified customer
Fnished my home quickly and very professional
The customer service and support was fantastic. Every question was answered and after my initial builder went bankrupt the team were very empathetic and did everything they could to ensure that my home was completed as quickly and efficiently as possible.
The building supervisor was and still is very professional and managed the build very well. He was able to answer any question I had for him and rectified any issues I had.
Overall very happy with build.
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DebAPerth
- Verified customer
Amazing Service
After a horrendous start with a now defunct builder, MetroStyle came to the rescue and finished the build with the utmost professionalism and speed they could muster.
Izabela in the office and Mario on Site were a pleasure to deal with and turned a once stressful situation into a smooth operation, and thanks to them the finished product look wonderful.
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ShaunDoubleview
- 2 reviews
- 5 likes
- Verified customer
Excellent assistance on the pre-start
I just had my pre-start meeting. Izabela was amazing and full of excellent suggestions (especially the small adjustments that cost no extra) Her knowledge of the products and what colours go with each other was amazing and exactly what I needed to get through the pre-start. I look forward to seeing the finished product and will add a new review as the build continues.
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- Verified customer
Very happy customer
We are from South Africa and bought a unit off plan from the Developer. Our communication with our Home Administrator was only on email. Everything was done professionally and we were kept up to date as the unit progressed. We received full reports plus pictures from our Project Manager - from "Plate Height" to "Final Inspection". Finally after a year we have gone over for the hand over - there were only a few minor issues that were sorted in the week we were there. Communication has been fantastic. Will definitely recommend Metro Style to any future clients.
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- Verified customer
Excellent Service and Brilliant to Deal With
I have been more than satisfied with the service that was provided. Step by step feedback from start to finish.
This is the first house that we have had built and it was a bit daunting but everything ran smoothly as Metro Style kept us up to date with every issue. Communication has been great the whole way through. Thankyou
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