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Nerida C.

Nerida C.Mid North Coast, NSW

Not up to scratch

published

Bought in Feb 2017 had problems turning it on and off immediately but it did eventually work ok for about 6 months then it wouldn't turn off again, also life of battery was only 2 to 2.5 yours nowhere near the supposed 8. Contacted Microsoft and they replaced it with a reconditioned laptop in August 2017. This worked ok until March 2022 then the hard drive crashed in this one, Microsoft said as this was out of warranty they would not replace it but I could buy a Surface Pro 4 for $675 ( probably another reconditioned lemon). Now I'm $1200 out of pocket and no computer. Stay away from this product warranty should have been a new product not a reconditioned lemon.

Purchased in February 2021 for A$1,200.00.

Phuong

Phuong

  • 2 reviews

A defective device was sent to replace a defective device

published

Purchased in June 2021 for A$3,000.00.

Zeta

ZetaMetropolitan Adelaide, SA

Don't buy Surface Pro. Frequently Malfunctioning, expensive and terrible customer support.

published

Purchased in June 2021.

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happyshark

happysharkAU

  • 4 reviews
  • 2 likes

I didn't think it was possible to like a computer this much

published

I replaced my MacBook with a Surface Pro in July this year. I don't regret it one bit!

The touchscreen and pen are genuinely useful and the ability to detach the keyboard and just use it as a tablet is amazing. It's just fun to use, but doesn't get in the way when you want to do actual work.

It's quite pricey, but the design and quality of the materials is top notch. I *did* have to return my original device, as the screen was bulging at the top - so if you buy one, make sure it's flush with the case. But I think it says a lot about the Surface that I still like it regardless of that fact!

Date PurchasedJul 2017
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