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Reviews

3.2

368 reviews
5
(187)
4
(19)
3
(2)
2
(13)
1
(147)
  • Product Quality
    4.6 (126)
  • Return Claim MadeYes (1) · No (116)
  • Customer Service
    4.8 (129)
  • Transparency
    4.6 (116)
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Sleaf1

Sleaf1Brisbane

  • 22 reviews

Honest and knowledgeable

published

Midas Tingalpa was able to fix what two other mechanics could not. Knowledgeable and took time to find problem. Would recommend to anyone looking for excellent and honest mechanics. Found errors made by other mechanic, and fixed it.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationTingalpa
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Fair prices. Quality workmanship.

published

Positive and hassle free experience. Booked online one night, accepted via text next morning. Up front pricing. No trying to up sell something I didn't need. My vehicle runs beautifully since service. Excellent experience, probably best I've had with any workshop. Will be back. The fact that I'm filling in a review is testament to how impressed I am.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationGosford
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Phil

PhilGreater Melbourne (Metropolitan), VIC

Always friendly and reliable

published

Service of my car was completed well ahead of schedule, phone call to inform me of what needed doing before undertaking the work. Friendly and efficient service each time I’ve used Midas Brighton

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationBrighton
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Jarrad

JarradMetropolitan Adelaide, SA

Good Mechanics

published

Have my scheduled services and general mechanic works carried out by the Midas at Prospect. Much better to deal with then the dealership service departments, easy to book in, do a great job and always let’s me know if anything else that required attention. I now have my entire family and partners taking their vehicles there because they’re all impressed with Steve’s work and professionalism



Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationProspect South Australia
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Bryan

BryanSydney Surrounds, NSW

Supreme Service

published

Subaru wanted to charge me $5000 for a new dpf. I took the car for a second opinion at Midas Gosford. He cleaned the dpf performed a motorvac and an intermidiate service all for under 900. I am over the moon, and 5000kms later still no sign of that dreaded dpf light!

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMidas Gosford
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Professional service with a smile

published

I've been getting both my car and my wife's car serviced at Midas Mansfield for the past 2 years. I've found Brad and his team to be outstanding in terms of the workmanship they do for our vehicles and I have complete trust in them so I know I'm not being ripped off. The warm welcome and friendly smile you receive when you drop off and pickup your car also go along way too.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMidas Mansfield QLD
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Matt M.

Matt M.South East Queensland, QLD

Go out of there way for the customer

published

Always a pleasant experience and very accommodating. The team always go out of there way to make it as comfortable as possible. Would highly recommend them to anyone. Thanks to Jeremy and the team at Maroochydore Midas.

Customer Service
Transparency
Product Quality

Excellent and quick service

published

I booked in very last minute for a safety/rego inspection, and expected there to be some things that needed fixing. They were able to accommodate my last minute booking, and had identified all the fixes quickly, asked if possible for me to come and see the fixes required (easy because I'd hung around the area as the check we meant to only take 40 mins) which filled me with trust seeing what the issues were firsthand. Everything was completed earlier than promised, and for a fair price. Drove away with a car that felt brand new, not 20 years old!

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMidas Mosman
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Ian

IanGreater Melbourne (Inner), VIC

Exactly what I want in a car service

published

I have used Brighton Midas for the last 10 years and always found them excellent - totally reliable, job well done and work fairly priced. Always keep me well informed and been very trustworthy

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationBrighton
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Sophie Hansen

Sophie HansenSydney Surrounds, NSW

Excellent service have been going 5 years

published

Very helpful. They are straight to point what is needed. Honest facts. Easy drop off and pick up. Let you know when it's ready. Good summary of what must done. Helpful and respectful to myself and daughter. Important to feel comfortable. If anything is needed they call you first. Good experience now for 5 years.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationBrookvale
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Michael M.

Michael M.South East Queensland, QLD

Excellent service

published

The team were very friendly and helpful. They addressed each issue i had, and went above and beyond to provide outstanding service to me. I felt very valued as a customer

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMidas Tingalpa
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The reviewer stated that an incentive was offered for this review

Mrs Allen

Mrs AllenSouth East Queensland, QLD

Great SERVICE

published

Brad and the team understood what was required and got the service and roadworthy done within the time frame. They are a very professional outfit and would highly recommend Mansfield Midas.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMansfield
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tglog

tglogSydney, NSW

Great service

published

Midas at Hornsby offered a friendly and what I would perceive as honest approach. Kept in touch and I didn’t feel ripped off (and I did have to buy 4 new tires which I already thought would be the case)

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationHornsby
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The reviewer stated that an incentive was offered for this review

Goodie

GoodieMetropolitan Adelaide, SA

  • 4 reviews

Exceptional Customer Service and Workmanship

published

Exceptional service provided by Magill Midas. The attention to detail and pre-service information gave me peace of mind. Picked up the car and the quality of work was above expectation. They explained everything they did, and also highlighted potential mechanical problems whey found in detail. Great team and fantastic passionate owners.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMagill Midas
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Sai

SaiGreater Melbourne (Metropolitan), VIC

Excellent work

published

Excellent service provided by the Oakleigh Midas its fabulous with every thing what they have did to my car which was sitting in my garage for 3-4 months with out using I found amour different problems when I explained to them they done everything they can and make it back to new look

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMidas Oakleigh
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The reviewer stated that an incentive was offered for this review

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xylophonens

xylophonensSydney, NSW

  • 26 reviews

Midas Woollahra

published

I went to have a tyre fixed that was loosing air. They fixed promptly and advised they put a plug. One week later the tyre was still loosing air even though the car was parked all week. I took it back and they said it was another nail. The problem continued. I then took it to a specialist tyre centre and was advised the plug they used is not allowed by professional tyre shops. It is supposed to plugged from the inside. Otherwise the tyre will continue to leak. Now the tyre can’t be repaired properly and we have to buy 4 new tyres so the car is properly balanced. I feel that the wool was pulled over my eyes as a female yet again. I won’t go back. As a local we should receive exceptional service

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationWoollahra
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Unprofessional and dishonest

published
Customer Service
Transparency
Product Quality
Store Location109 Keilor Rd Essendon Victoria
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Clear explanations, options, and generally helpful

published

I've been a Midas Chatswood customer for years, and there's a simple reason why: I always get a clear explanation of what's going on with the car, what the solution(s) are, and what it'll cost. And if there's nothing playing up, then it's just a quick, painless, competitively priced service. And in between services, the car runs really well, like a new car, despite being 11 years old. Thanks Ace and the team.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationChatswood
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Customer

CustomerSouth East Queensland, QLD

  • 2 reviews

Very happy customer.

published

I could not recommend Midas at Woolloongabba (Coorparoo) enough. They fixed my car where nobody else could, even the manufacturer! They are knowledgeable, courteous, efficient and their prices are fair.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationWoolloongabba (Coorparoo)
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JMR

JMR

  • 2 reviews

Great service on time every time

published

These guys really know their stuff, honest and very helpful
I highly recommend them. Speak to Tim he’ll go out of his way to help. I’m very happy with their service and prices.

Customer Service
Transparency
Product Quality
Return Claim MadeNo
Store LocationMosman
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Page 1 of 19

Questions & Answers

Lional

Lionalasked

What garanty comes with a service and parts replacement ? Any roadside assistance offers that come with servicing with midas?
Thx

2 answers
Goodie
Goodie

I am a customer of Midas. My activity with Magill Midas has been car services and brake pad replacement. They informed me that all work was guaranteed and I would also assume that any parts would be covered under manufacture warranty. I've just looked at their website and it states 'Midas has partnered with 365 Roadside Assistance to provide our customers with an affordable roadside cover'. I don't know if they would include roadside assistance as part of their servicing model, but it would be worth giving them a call to see if they do provide this level of support. Hope this helps.

Lional
Lional

Greatly appriciated. Thx

Peter

Peterasked

Is Midas at Moreland Road West Brunswick an official Midas garage? Has all the livery but can't see it listed on the Website.

2 answers
Margaret
Margaret

Yes they are . They are temporarily closed. Don't know why

Peter
Peter

Thankyou Margaret.

Jasmine

Jasmineasked

How much for a 150,000 k service for a Holden Cruze ?

1 answer

You would need to check your log book to ascertain what is required for this service. There may be many items listed there that you won't actually need. By consulting with your Midas mechanic, you might only need the standard service. They will still make an entry into your log book stating that the service was completed.

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