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93 questions from our users

Chris

Chrisasked

Hi, my Midea water pump has an error stating P4 which is the compressor. It says E heater mode, alarm is flashing but not beeping, do i need a new compressor and how much will i be up for, i still have hot water.
thanks



1 answer
JemmDs
JemmDs

Someone said ‘E heater’ means element heating the water like the old electric ones did. Something about the outside air being too hot or too cold needing the water to be heated via an element instead?

Lorna

Lornaasked

My temp is set at 60 gdrs u dont need it that high i have unlocked and tryed reducing the temp and wont let me any advice

No answers
Regg

Reggasked

What type of connectors are needed



2 answers
Andrew
Andrew

In relation to my set up, the outlet pipe is common (joins both heaters), and there are valves on both inlets. So turn valve on to the heater that you require. Don’t leave both on or you’ll always be using both gas & electricity.

Jeremy
Jeremy

The Chromagen Midea 170L Heat Pump only uses electricity.
PTR valve is included in the box.
As to the connectors for inlet, outlet, drain and PTR valve connector diameters are all DN20.
Hope I answered the question.

Pat

Pat asked

Can I turn the hot water inlet pipe off on the unit to change a washer on a hot water tap? Otherwise it means switching the water off at the mains and draining the whole system

No answers
Leonie

Leonieasked

How do I get hot water to work



No answers
Auricht

Aurichtasked

I would like to know if this system should be noisy. I find it very noisy

2 answers
Westy
Westy

Hi i had one for 2 years all good, then went noisy . Downloaded the decibel meter app on my I phone and tested it . Unit was 75 DB !!!!! at times loud, specs say it should be 45 decibells. Told my supplier, tech, came adjusted it, no good 2 months later, so got unit replaced under warranty .

Auricht
Auricht

I am not happy with the noise and It does seem to be getting louder as time passes. Would not recommend it for that reason.

Colin F.

Colin F.asked

What is the volume this unit is suitable for ?
1 - 2 People ?
2 - 4 people ?

2 answers
Westy
Westy

fours ok although we have 5 in our family . a bit cold after 3 showers one after another with teenagers !!!

dannyb54
dannyb54

Agree, and depends if during hot spells or winter.

Chris D

Chris Dasked

Had a 170 it unit installed in Feb 19. Have not noticed major savings in power bills. The unit is on all the time. Should I set it on timer so it is on only off peak?

3 answers
Westy
Westy

No, i would leave it on as normal particularly if you have solar panels on roof . If it works well, dont change it !!!!

dannyb54
dannyb54

I got told it connects to peak, so during warmer months you get a benefit, not during the colder months. Seems to be proven by my bills

Roger S.
Roger S.

No hot water pressure

Wayne M.

Wayne M.asked

I have had solar pannels and a 170 litre hot water put in all been working well l use the heater on economy mode but have a power trip out l reset the heater all work ok but check it this morning and it was on e.heater mode and when l go to change the mode back to economy mode it just stays on e.heater mode and dosen't display any other modes
Can you please help me.

2 answers
dannyb54
dannyb54

Don't know, but maybe ring Chromagen and see if they can answer, or if they can direct you to the person who can.

Aman
Aman

I think you need to unlock first and then press mode.

Peter M.

Peter M.asked

Re. DISINFECTION IN 170L MODEL: the Installation & Maintenance Guide suggests on page 11 (Item 5) that there is a disinfection mode, but the website leaflet states that only applies to the 280L model. An unambiguous answer would be helpful, please CHROMAGEN. Peter

No answers
Candy B.

Candy B.asked

rsj-15/190rdn3-c . 10/2011 where can I order part for this older water heater?

2 answers
Westy
Westy

Ring Chromagem

dannyb54
dannyb54

Agree ring Chromagen, and if they can't do it directly, they should refer you to an agent.

Derek J.

Derek J.asked

My hot water pressure reduced dramatically overnight.
Cold water pressure is still excellent.

No answers
David W.

David W.asked

Where can I purchase a screen protector

No answers
Lesley T.

Lesley T.asked

Can you use this eat pump with controlled load

1 answer
dannyb54
dannyb54

I don't think you can, which is a negative during winter. You would have to ask an electrician or the company to confirm. I get nothing on off peak now.

Anthony

Anthonyasked

what is the best water temp setting for midea 170.

1 answer
dannyb54
dannyb54

Seems to be about 60C, but I am not an expert in this.

Chris C

Chris Casked

Can the controller board in the 170 Litre unit be upgraded so clock keeps correct time after power fail.
in this day and age most electronics have a battery back system that can last up to 10 years.

1 answer
dannyb54
dannyb54

Not sure Chris, as it was installed by a plumber in the morning, and wired up by a sparky a few hours later. Was pretty much plug in and play. I have not played around with the controls at all.

Tarmon M.

Tarmon M.asked

My midea water heater is not working. When I press cancel button for 3 secs nothing happens. No LED light as well. What may be the reason for this? How should I troubleshoot in this case?

No answers
Reg M.

Reg M.asked

i will ask once more how much?

2 answers
Reg M.
Reg M.

if u cannot give a simple answer forget the whole thing

jack27
jack27

We just got our 280L unit fully installed for $700 (this was what we paid and the rest went direct to the supplier as a government rebate). At the moment (in SA at least) you can get the 170L unit installed for free.

Reg M.

Reg M.asked

price of unit

No answers
Reg M.

Reg M.asked

how much does unit cost

No answers
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