Chromagen Midea 170L Heat Pump Questions & Answers (page 5 of 5)

Hi Kaz,

I hope you're well, we (Chromagen) can arrange both a plumber and electrician for you so you don't have to worry about it.

This unit does still operate very efficiently even during the colder months of the year. You will find it only draws 700watts of power where as the standard electric hot water units draw 3,600 watts.

You are welcome to call me on 0417 222 825 if you have any questions.

Best Regards

Daniel Clark | Chromagen Australia
M: 0417 222 825
E: [email protected]

Hi Adam,
The 170 Litre unit if heated from cold will take approx 5 hours to heat the full tank. Having said this the system is designed to operate at all hours of the day and night as required, so as hot water is drawn off and more cold water enters the system (which will start to incrementally drop the water temperature within the tank, as the hot and cold water mixes), the unit will start up to bring this water back up to the set temperature. This recovery time will vary depending on how much water is consumed at any one time. In regards to the consumption let me put to you a scenario that might assist in how one might consume the all the hot water of a 170 Litre unit. Assuming the tank temperature is set at 60 degrees, and someone has a shower at 38 degrees, you will in fact have on hand approx 268 litres of hot water (at the 38 degree temp). Now lets say the shower head operates at 9 litres per minute (which is fairly high for today's standards), one would need to shower for approx 30 mins to consume all the hot water.
I hope this answers your question.

Regards,
Chromagen

Hi Brian,
Yes there are Government incentives for installing these Midea heat pumps in WA. These units qualify for the Federal Government incentive scheme which come in the form of Small Scale Technology Certificates (STCs for Short) which can reduce the cost of the unit by approx $1,000.

Regards,
Chromagen

Hi Hass,
Thank you for your question. The 170L unit requires a minimum 15 cubic metres of space to effectively operate (e.g. an area that is 3 metres wide x 2 metres long and a height of 2.5 metres). The larger 280L unit is ideal for internal applications, as this has provisions for connecting additional ducts that can be run to an external wall / roof for suitable air intake and air exhaust. When ducted the space required only needs to be suitable for installing and servicing the unit.

If you speak with our team on 1300 367 565, and explain your situation, they will be able to assist you further in determining the ideal system to suit your needs and application.

Kind Regards,
Chromagen

Hi Shara,
As Bryan has indicated, the current promotion is for the supply and installation of a 170L Heat Pump unit for no cost due to the available Government incentives.
Please note to qualify for the no cost promotion there are some specific conditions that apply, including the following:
- Must be replacing an external electric storage unit to a residential property in Victorian or South Australia. (Internal units can be changed over, but there is an additional surcharge).
- Owner of the property must assign all Government incentive certificates to Chromagen Australia Pty Ltd (this is what offsets the cost)

Please also note, if the system being replaced is older than five years there is an additional cost of $149 for new valves to ensure this appliance is installed in accordance with Australian Standards
Should you wish to discuss this further please contact our team on 1300 367 565.

Kind Regards,
Chromagen.

Hi Lithgowflash,
Congratulations on the new home. In regards to the temperature setting, it is highly recommended to keep the setting at 60C, to ensure that the body of water kills off all bacteria and prevents the growth of legionella. With that said your system should have been installed with a tempering valve that will restrict the water coming into your home to a maximum of 50C as required by law.

Should you have any further concerns, please contact our service team on 1300 367 565.

Kind Regards,
Chromagen.