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nicole b.South East Queensland, QLD
Impossible to keep clean!
Spent $25,000 on Miele appliances for our new build. We thought Miele appliances would be a no-brainer given our experience in our former house with the best dishwasher ever. Incredibly disappointed with this oven, cleaning it is a nightmare. The cleaning instructions in the booklet are a joke - hot water and washing up liquid? Try cooking roast pork and attempting to clean the oven afterwards with hot water and washing up liquid...and yes, I attempted to clean it whilst the oven was still warm as recommended. I notice this is a common comp...Read more
laint with this oven - super annoyed that I didn’t check these reviews prior to purchase. I didn’t consider checking because of Miele’s reputation. Foolish on my part. The oven functionality is fine but ease of cleaning an oven should be an integral part of a product’s design and on this count this oven is a big fail.2 comments
Will do, thanks Joel.
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Rod HoltSouth West, WA
Most used Miele product in the house
We built a new house 3 years ago and installed 10 Miele whitegoods. Favourite item is the Speed Oven used daily. Unfortunately the glass tray has fractured along the entire front and LHS corner broken off from the door springing shut. This renders the oven partially useless now as glass tray is the primary tray. Cost to replace is very expensive being the only downside of the wonderful product otherwise.
Purchased in November 2021 at Harvey Norman Retail Stores - Electronics.
3 comments
JoelMiele
Hi Rod
Thank you for taking the time to leave this review!
Kind Regards,
Joel
No worries Joel, given we have $25,000 worth of Miele goods installed in our house, is there something Miele can do with a price reduction for a replacement glass tray? cheers Rod
JoelMiele
Hi Rod, thanks for your question. Please call our customer service should you wish to discuss this further on 1300 464 353. (please be aware these contact methods are for Australia only).
Kind regards
Joel
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Martin MalliaVictoria
- 2 reviews
Impossible to keep clean
The woven linen surface is impossible to clean we have tried all the Miele recommended products and suggestions we also got a professional oven cleaner who told us that this surface is not easy to maintain. This expensive oven is now starting to look horrible. The surface can never be properly cleaned no matter what. Stay away from this appliance as it is a very expensive oven which is not practical to maintain so you end up with a build up of burnt food...love to hear comments from people that have purchased this appliance and use it as their main baking oven!!
Purchased at e&s for $3,000.00.
1 comment
JoelMiele
Good afternoon Martin,
Please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a membe... Read more
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Find out how Miele H 6800 BM compares to other Wall Ovens
Know better, choose better.
Glass tray easily broken and very expensive
Absolutely agree with D Craigi. We also have just broken our third glass tray in less than 6 years by the door closing on the tray. A very expensive problem. I do not understand why the item is so expensive and importantly, why it does not have etching or something similar on the front edge so it is more easily seen.
Purchased in January 2021.
4 comments
JoelMiele
Hi Jo W, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our team ... Read more
will be in contact as soon as possible. Please reference your Product Review username so we can identify you. Kind regards, Jack.Jacks response sounds helpful but when I clicked on the link my pc went crazy opening multiple windows that could not be closed without shutting down my computer. I checked the Miele website and coul... Read more
d not find any support contacts that matched the details provided. Can anyone else confirm that the response from Jack Taylor is in fact genuine. The fact that it appears robotic arouses doubt. Jo WJoelMiele
Hi Jo, we understand your concern. I can assure you I'm not a robot and am a real person. I'm not on the website as the above email address only deals with Product Review. Please see below a few respo... Read more
nses below from other customers who we have assisted to ease your concerns. If you still are concerned you are welcome to contact us via https://www.miele.com.au/domestic/contact-us-45.htm /reviews/55a23f40-675a-40bb-9e94-1c0a4f16ab53Similar opinion? Write a review on ieatwords.com.au!
D CraiglIllawarra, NSW
Beware of glass tray
Very frustrated with the Miele combination oven’s glass tray, which to me is a huge design fault. Today was the 3rd time the glass has shattered over the last few years. The problem happens if the tray is not pushed completely back in place after food has been removed and the door closes ( has a spring mechanism). This has happened to three different people operating the oven. And at $399 each time can be a costly exercise !
1 comment
JoelMiele
Hi, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our team will ... Read more
be in contact as soon as possible? Please reference your Product Review username so we can identify you. Kind regards, Anna.Similar opinion? Write a review on ieatwords.com.au!
Mrs AHSydney, NSW
Drip marks :(
Great little convection/microwave oven that I use on a daily basis. This is my second speed oven and I have purchased from Miele and I was very happy with my older model but the newer model has an annoying issue. I believe this is a design problem which occurs when the oven is used in Microwave mode. If you heat something up that is moist, condensation builds up inside the oven and I have found that the moisture makes its way and drips down in-between the internal and external glass panels in the door. This leaves unsightly drip marks that c...Read more
annot be cleaned without calling a Miele technician to take the door apart. I have already paid once to have this done a couple of months ago and now its happened again. Their technician recommended leaving the door open so that the moisture evaporates, I have tried to do this, but unfortunately not everyone in the household is as careful as I am, and nonetheless, I feel that this is impractical.Purchased in February 2021 at Miele Online Shop for $3,900.00.
1 comment
JoelMiele
Hi Mrs AH, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name and best contact number to [email protected] and a member of our tea... Read more
m will be in contact as soon as possible? Please reference your Product Review username so we can identify you. Kind regards, Anna.Similar opinion? Write a review on ieatwords.com.au!
LizMelbourne
- 4 reviews
- 2 likes
Great
This is my second Miele oven and all my appliances in my house are Miele. Cant recommend it enough. Great quality and easy to operate. Has all the necessary functions and bake very good. You can bake 2 or 3 trays at once depending on what is inside. Even the service is very fast.
1 comment
JoelMiele
Thank you for your feedback Liz!
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Kylie
- 5 reviews
Great product and clean finishing
This product looks great, elevates the kitchen decor and has all the features one needs. Cleanliness just takes a little bit of time as with all products, but overall it is a good edition to the kitchen and can also save space if you live in an apartment or have less room.
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Difficult to clean interieur
In the first 6 months I was very happy with it. But I was surprised how much choices that I have to make before even I can start cooking or heat up or micro wave some foor or even heating a half glass of some milk.
No shortcut buttons, very time consuming. Milk boiled over very quick. Bad choice ever.
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Find out how Miele H 6800 BM compares to other Wall Ovens
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sunsydney
- 7 reviews
- 1 like
great product
The temperature setting is convenient and perfect. Food are just heated up enough and this German product is made up to superior quality. The sleek design and color are matching any sort of state of art modern kitchen. You only need to press the start button once or twice to do a quick heat up
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TimNew South Wales
- 3 reviews
door fell apart. Twice.
Great machine but bad choice of glue to hold on glass front. My glass front fell off and was repaired by being stuck back on. Then the top switch panel glass also fell off. The glue had failed here also. This time I fixed it with velcro dots. So great machine but check they have fixed the glass falling off the front problem. I expected better design/research into adhesives from Mielle.
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KimWarrandyte
- 7 reviews
I love this oven!
I have had this oven now for about 6 months. I was concerned with the reviews I had read before buying and did wonder whether I was making the right choice.
I can say that I love this oven. I use it every day for most things. Cleaning is definitely an issue, so be prepared. Use baking paper on your tray to keep them clean and save a lot of washing up. If you are going to cook something that will drip everywhere use a glass tray under the baking tray with paper. Clean the appliance straight away while the oven is hot to save baking on stains...Read more
. The glass tray will bake on heavy stains, just use Selley's Oven Cleaner, let it sit for 10 minutes, outside, as it is a strong smelling product then all stains will come straight off. This oven will cook everything perfectly when you learn how to use it properly. it is so advanced and sophisticated that it required a bit of playing around with to get it right. With patience and practice you wouldn't be without it. I put all my ingredients in it for dinner, tell it what time I want to eat and come home to perfectly cooked meals!! If I'm going to be out with the kids I have the food cooked for hubby when he is going to be home, he loves it, very spoilt! The microwave functions can be adjusted in several ways so you need to practice using them to get them right for your taste. Pre-program the instructions into you personal menu when you are happy so you don't forget!!.Then the whole family can cook the dish, heat the milk for coffee for two people at once, whatever you like without having to experiment, just dial up the personal menu under coffee for two or whatever you like to call it! I still can't use the entire functions of this beauty but I am learning all the time. Take the time to go to the cooking classes Miele offer so you can get the most out of it. Practice first so you have plenty of questions to ask at the course. Write down a couple of your favourite dishes and get the instructions for cooking them whilst completing your course.Similar opinion? Write a review on ieatwords.com.au!
MarkAtlanta
Expensive Oven, Poor Microwave Design
Recently added this oven during a total Miele oven upgrade in a kitchen renovation. A previous custom home built in 1990 also had a convection oven microwave (Sharp) and the microwave function cooked perfectly and lasted 20+ years. Having only viewed it in a showroom I was distracted by the glass shelf and racks, not noticing that there was no rotating turntable to evenly distribute the microwaves in the food being cooked. First day I cooked bacon in the oven 1" of the bacon strip was charred black while the rest of the strip cooked as expected...Read more
. Concerned by the obvious hot spot (and lack of rotation) I called the company. Sorry, that's just how it's designed. We suggest you cook the bacon halfway, open the door, and move the bacon. $3000 for a combo microwave and it doesn't microwave cook as well as a sub-$250 model bought for temporary use during the renovation project. My own fault but I would NOT recommend this model if microwave is the primary cooking method to be used. Less expensive Miele model includes the rotating platter as virtually every other microwave always has (including the 1990 vintage Sharp combo oven).1 comment
I am the original poster of this review. The magnetron (the heart of the unit that generates microwaves) failed after 16 hours of use. The company replaced the part but it failed again. Ultimately the... Read more
y had to replace the oven with a new one. I had to fight with the company to have this occur as a warranty replacement since according to records the unit was out of warranty even though it had been installed in my kitchen renovation less than 6 months. My wife rarely uses the largest, most expensive Miehle oven we installed but now, after losing power in our home one day, the electronics failed and the oven won't turn on (though the other two Miele ovens were unaffected). I'm facing a $2,000 USD circuit board replacement, 2.5 years into ownership. Needless to say I am totally over the Miele reputation for quality and would strongly recommend another manufacturer.Similar opinion? Write a review on ieatwords.com.au!
debBrisbane
- 2 reviews
- 10 likes
Very good ... but
Had my speed oven for 3 months. Love almost everything about it BUT it's a mongrel to clean, and that's even with "perfect clean" technology. The glass trays (which they recommend as baking dishes) are very susceptible to staining/marking with almost anything; and they don't wash up well even in the recommended, and yes, Miele dishwasher. Have since discovered that this is a major issue of concern for many in various internet help forums. Not even scouring with a plastic scourer & dishwash liquid; or with Miele oven cleaner & Miele micro fib...Read more
re cloth appears to work. The glass trays cost around $150 AUD to replace. The metal rack is also treated with perfect clean (according to post-purchase store demonstration) which means it can't be placed in dishwasher or attacked with a scourer. So beware of that as its not mentioned in the manual.! The back of the oven is just about impossible to reach (assuming it's built in at normal microwave height for an "average height" women, even standing on a stool!) The drop down door doesn't unhinge sufficiently to enable a decent reach in: maybe calls for a redesign to either a side opening door or fully removable door Miele!. The drop down grill element doesn't drop down sufficiently to enable full access to the oven ceiling ..Very unhappy with cleaning aspect. Happy with cooking functionality. German technology is great for cooking; maybe not so great for cleaning!1 comment
Hi.. I bought the same product and my views are exactly the same. Cooks well but cleaning is a big issue!!
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JoelMiele
Hi Nicole, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name, the state you reside in [so we don’t call you too early] and best contact... Read more
number to [email protected] and a member of our team will be in contact as soon as possible. Please reference your Product Review username so we can identify you. Kind regards, Joel.