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2 questions from our users

brianhartfield

brianhartfieldasked

KFN 12823 SD-1 (White)

HI,
We love our Miele Fridge/Freeszer and have several other Miele products however, a couple of days ago when I woke up and went to where the fridge is, it was beeping and the red light was flashing. Both doors were closed but it was still beeping. I turned it off for about 10 minutes and then back on and it stopped. It has also been making a louder noise whilst running than usual. Can you offer any advice please?
Cheers
Brian



2 answers
Linda
Linda

Hi
I was not able to turn it back on at all. Wouldn't hurt if you ring up and ask them.
Cheers
Linda

nanook
nanook

Not sure sorry but from experience their customer service is excellent - definitely worth a call. Good luck!

Gabrielle Matters

Gabrielle Mattersasked

339L Bottom Mount (KFN 12823 Series)

The fridge is beeping non stop
I have started fiddling with the temperature controls and probably got them wrong too
I notice there is verdigris on the copper pipes at the back. Is that significant? fridge is only about 9 months old

2 answers
Terry94
Terry94

When the miele guy came out he had to replace the thermostat in the fridge, he also did the other main controller as well since we had had so many issues.
When he opened the freezer and pulled out the plastic back behin it, it was frozen solid and it took him an hour with our hair drier to melt it all.



nanook
nanook

I'm not sure but if it's only 9 months old, you should ring Miele - their customer service is absolutely brilliant.

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