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Reviews

4.3

117 reviews
5
(91)
4
(7)
3
(1)
2
(0)
1
(18)
  • Product Quality
    4.0 (8)
  • Return Claim MadeYes (4) · No (11)
  • Warranty Claim MadeYes (0) · No (15)
  • Product Appearance As advertised (91%) · Not as advertised (9%)
  • Shipping
    4.3 (6)
  • Customer Service
    5.0 (1)
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Reviewer Photos & Videos

  • More

Love my barstools.

published

Great website and easy to order on-line. Professional and prompt customer service. Order arrived before the estimated delivery date delivered to my door. Very happy with my purchase at a reasonable price.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Charlie

CharlieGreater Melbourne (Inner), VIC

Basically a scam at this point

published

Purchased an egg chair months ago and had no updates. made several calls and every single time being told that they either werent in the warehouse or not in charge and to email instead. have NEVER received an email reply or given option to cancel order and refund!

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
Chenny

Chenny

  • 3 reviews

Fantastic glass coffee table

published

This fantastic glass coffee table is exactly what I was looking for and it perfectly fits in my living room. Special thanks to the two guys working in the warehouse. They packed and loaded the car for me in such hot weather. Their services is efficient and professional. Would highly recommend.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
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Kim

KimSydney, NSW

  • 2 reviews

Great bar stools

published

I am very happy with the French style bar stools. They are good quality and look great too. It was an easy pickup from the warehouse at Kurnell. Thanks Brian.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKurnell warehouse
See all answers
Joannelm

JoannelmAU

  • 3 reviews

Exceptional product so happy with the quality

published

Purchased ten dinning chairs from Milano Republic. I am so happy with the quality and ease of dealing with this company. The furniture was exactly as described. Will definitely buy from this company again

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
ptl4eva

ptl4evaGreater Melbourne (Outer), VIC

Awesome quality

published

I ordered chairs to match a replica warren platner gold table had to rely on phone advice. Very happy with the quick delivery, the quality of the products & accurate advice over the phone

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

DO NOT ORDER FROM THIS COMPANY!!

published

Poor service, still awaiting a refund! Be careful ordering from this company!
I ordered a product on 16/08 and didn't get notified until 02/09 that they couldn't provide the items as they had none left in stock (despite not saying this on their website). I requested a refund and they sent an email saying it had been refunded on 03/09 but no money was received back in to my account. Staff are rude and for you off. I am still waiting for the refund as at 19/09 despite multiple phone calls to them and them confirming its been processed but can take this long to receive the money back!!?
Would not recommend ordering from this company at all.

Return Claim MadeNo
Warranty Claim MadeNo

Great service. and great quality of product with reasonable prices.

published

I purchased few times from Milano republic, always delivered on time, answering emails and calls.
Thank you, I am very happy with the products. it was also very easy to navigate the online store.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
THomas S

THomas SSydney

  • 14 reviews
  • 1 like

Can’t get an answer to emails or calls

published

Placed an order then I get message awaiting fulfilment. Told it would be three months so cancelled order. Now I can’t get a hold of them to get my refund.

Return Claim MadeYes
Warranty Claim MadeNo
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Excellent Customer Service

published

I bought 12 chairs online, the chairs arrived promptly. There was a discolouration on one of the chairs that I wasn’t entirely happy with, and a replacement chair was sent out straight away. Throughout the process I received excellent customer service. Thank you - love the chairs!

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Pam

PamHunter Region, NSW

Excellent quality and service

published

I have purchased two Barcelona chairs and two matching footstools with full leather piping and buttons. The chairs arrived when expected and the quality is excellent - they are also very comfortable. The footstools are on back order and hopefully they will be of the same high quality.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Great Experience

published

I have ordered two tables from Milano and have been very happy with the entire experience; they shipped quickly and were delivered and installed in my home. Both tables are very high quality. I will shop Milano Republic again!

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Disappointed

DisappointedSydney Surrounds, NSW

dont buy from Milano republic

published

When it eventually was delivered ... they arrived letting us know on the day ... no notice given ... so we were not at home .... also the furniture is scuffed and untidy ... it is poor quality ...don’t buy from Milano republic

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
sim

simGippsland, VIC

  • 5 reviews

Eames elliptical table absolute rubbish

published

Eames elliptical Table delivered with major defects AND damage VERY Poorly made.
Bolts supplied dont even match.
Refused to refund only replacement of top even though obviously a poor product.
Milano Republic Do not stand by their products.
Poor quality control.
NEVER SHOP At milano republic

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
Peter Welsh

Peter WelshSydney, NSW

my new purchase from Milano Republic -

published

I just bought goods at the Paddington store....I am very happy with my purchase..a lamp..I have bene looking at the front window.for some time.it always looks so good & so welsh pout together..the staff.were very helpful & they suggested some other items I was interested in...very happy with my purchase & I will be back ...great store, staff & products, wow -

Return Claim MadeNo
Warranty Claim MadeNo
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RaulSupercat

RaulSupercatBrisbane

Don't go there!!

published
jackie

jackieMelbourne

  • 4 reviews
  • 7 likes

Have been waiting almost a month for a refund.

published

I purchased an armchair as a birthday gift almost a month ago. Website showed that it was in stock and would be delivered within 3 days. Nothing arrived. It then showed "Awaiting Fulfillment" online so I called and discovered that it was not in stock. Order was cancelled and I was told that I refund would be issued within a week. Still waiting almost 4 weeks later and Milano Republic will not respond to my messages.

Ozijules

Ozijules

  • 5 reviews

Replica Noguchi Coffee Table

published

Have been searching for a unique coffee table and found the Replica Noguchi table at Milano Republic.
Very easy site to negotiate and the transaction was easy. Tracking the delivery went well as there was
a delay for a couple of days. Assembly was fine, but definitely need two strong people to lift the 20mm tempered glass top onto the timber base. It will not be moved!

Mrs M

Mrs MMetropolitan Adelaide, SA

  • 3 reviews

Unacceptable delays with no resolution and no replies to contact

published

Poor quality, bad after sales service, do not buy from them

published

After finally getting my Replica Tulip Table - White Carrara Marble - 80cm I was told it was coming and waited an extra month, the table base was poorly painted, the felt underneath was coming away from the glue, there are cracks around the holes where the screws go, stress fractures and the holes really did not match properly, when voiced my concerns I was told this is how they come, basically they did not care, after reading forums about Milano republic I would never have purchased from them, do not go near this company unless you happy with poor quality at an expensive price.

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Questions & Answers

THomas S

THomas Sasked

Milano Republic

I am also having a problem with awaiting fulfilment and was told maybe 3 months.
I have cancelled my order but no reply.
Did anyone have same problem and get their money refunded.

No answers

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