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JenGreater Melbourne (Outer), VIC
- Verified customer
Our first home!
It was a very anxious feeling building our first home. With many choices of builders and many horror stories from friends and families of other builders, we were very careful in choosing our first home builder. Choosing Mimosa as our first home builder was our first best decision. Our initial consultation was with Tyler Lee at Mimosa display homes. She was welcoming, honest and made us feel comfortable without pressuring us to sign a contract. It was great that she laid out our options offering flexibility within our budget. Our next consultati...Read more
on, Catherine Do also made our building process easier. She was very polite and ensured we were taken care of. During our build we had a switch of site supervisor to David. There was no concern about the build however after the turn over, we did notice a defect in our rendering which is yet to be repaired and resolved. Furthermore, I trust that this will be dealt with in a professional and timely manner. Thank you Mimosa Homes for an easy process in building our first home. We highly recommend you as future builders for our friends and families.
1 comment
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Review collected in partnership with Mimosa Homes
The reviewer stated that an incentive was offered for this review
Karan M.Greater Melbourne (Outer), VIC
- Verified customer
Our first home with Mimosa Homes
Hello everyone,
We purchased a titled block of land in March 2022 and locked in Mimosa Homes within a day or two of contract signing of the lot.
Here is an overview of our journey with Mimosa Homes -
Sales: Jay Y. [Mar 2022 - Apr 2022]
We met Jay at the display village in Upper Point Cook and were very happy proceed further with him as he was friendly, honest and calm. What he presented on paper is what the house turned out to be. He was prompt and there were no delays from his end once we signed up.
Pre-Construction: Chelsea H. [Apr 2022 - June 2022]...Read more
Chelsea took over from Jay and again was lovely to deal with. She kept the momentum going [as ours was a titled lot] and ensured that the final drawings, colour selections and lead up to construction was quick. The time frames she promised were met and we were handed over to construction swiftly. Colours: Lisa B. [May 2022] Lisa was very helpful during our colour selection and I would also like to mention Olivia S. who was equally helpful when we visited their showroom prior to our colours appointment. We would strongly recommend visiting their showroom atleast twice before the colours appointment and asking for all pricing/upgrades before hand to ensure you are fully ready on the day of your colour selection as this process can be tricky if you are underprepared. Construction: Bridgitte S. (Office) & Mark S. (Site Supervisor) [June 2022 - Nov 2022] By far the most important part of your journey. We were a little nervous initially as you read a lot about how things stretch out and go wrong but ours was nothing like that [touch wood!] Brigitte and Mark were fantastic to deal with and very approachable. Our major interaction during this phase was with Mark and we couldn't have asked for a better site supervisor. He is a lovely guy and always looks after his clients. Overall, our journey with Mimosa Homes was great and we would have no hesitation in recommending them to those reading this review. Building your first home can be nerve wrecking and it is easy to start doubting your choice of the builder when you read other people's journies on the web that haven't been so great or sometimes when there are delays or things don't exactly go as planned during your build. I know is is easier said then done however, I suggest not getting swayed away by everything negative that is written out there and trusting and backing your choices. Build a good rapport with your builder, work with them [i.e. giving them everything they ask for (documents, etc.) without delays from your end] and the people who associate with you during different phases of your build and have a harmonious relationship. I am sure, the result will be worth it and you will be able to enjoy your journey rather than being stressed about it. Hope this helps!1 comment
Mimosa H.Mimosa Homes
Hi Karan,
Congratulations on building your new home.
Thank you very much for taking the time to provide us with your wonderful review and providing us with your feedback on your building experience with us.... Read more
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Review collected in partnership with Mimosa Homes
The reviewer stated that an incentive was offered for this review
- Verified customer
Great quality
The build was managed well and i was kept informed of the developments. I've lived the quality of the build since I've moved in. I've had some issues but those were all sorted in a timely manner. Quite satisfied with the final result. The final cost was in the range of what I expected.
1 comment
Mimosa H.Mimosa Homes
Hi Ali,
Congratulations on building your new home.... Read more
Thank you very much for taking the time to provide us with your wonderful review and providing us with your feedback on your building experience with us. It is great to hear how helpful and professional all of our team have been. We pride ourselves on helping our clients build their home. We wish you all the best for the years to come while you create many happy memories in your new home. Regards, Savannah Customer Care - Mimosa HomesSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Mimosa Homes
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KumarGPVictoria
- Verified customer
Quality home for an affordable price !
Building my first home with Mimosa was a great experience. The build quality was great and completed on time without any major delays. The staff were professional, cooperative and readily addressed our concerns. The package we were offered was great & we have benefitted from their fixed site costs condition. Our building supervisor Glenn was very cooperative right from the beginning. Even the six months maintenance inspection after the build went on smoothly and there were no major issues. I highly recommend Mimosa to anyone who wants to build their dream house(s). Thanks to the team at mimosa !
1 comment
Mimosa H.Mimosa Homes
Hello KumarGP,
Thank you for your positive words and for allowing us to build your dream home.... Read more
We are pleased to hear that you are enjoying your new home. We are delighted that that you where given exceptional customer service who where on hand to address your concerns throughout your build even during the six months maintenance period. Hoping that you enjoy you home for years to come Best Regards, Savannah Mimosa Homes - Customer Care TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Mimosa Homes
The reviewer stated that an incentive was offered for this review
KristyGreater Melbourne (Outer), VIC
- Verified customer
Mimosa
From beginning to the end the process was made easy for us. Every person we dealt with answered every question and were very informative. The costs were reasonable and we had HEAPS of choices with colours etc. I highly recommend them for your first home or even your next home. I will use again and again.
1 comment
Mimosa H.Mimosa Homes
Hello Kristy,
It's a pleasure to read that our team provided your with a great service throughout the building stages of your journey and that you where happy with our color range.
Kristy, thank you ... Read more
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Review collected in partnership with Mimosa Homes
Dave from the WestGreater Melbourne (Outer), VIC
- Verified customer
Steer clear.
Terrible communication - in that we never hear from them. Our land has been settled for 3 months now and there’s been no work on it whatsoever. Don’t blame Corona - our land has been ready since before then and excavators, drainers, builders and tradespeople are still working. Going to a lawyer to see how I can get out of this contract This has been the most painful experience since watching my Dad die of cancer that’s how bad they are.
2 comments
Mimosa H.Mimosa Homes
Hello Dave.
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team to look into this further for you. I have sent you a private Message so i can get this looked into for you. Regards, Savannah Mimosa Homes - Customer CareMimosa H.Mimosa Homes
Hello Dave,
We have looked into your concern and our Presite Operations Manager has been in contact with you to resolve your concerns in relation to the delays due to the unavailability of your sewer... Read more
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K B NGreater Melbourne (Metropolitan), VIC
- 4 reviews
- Verified customer
Staff Very rude
We built our first home with Mimosa homes. Our journey initially was good with sales agent Tyler. She was very helpful. But once your file goes with building team, that's when issues start. They almost 4 months to take our file. Then after colour selection it took another 3 months to start construction. If you ask questions to the team..they answer in a very rude way. No flexibility at all. I would suggest people to spend little bit more money to avoid this headache. There so many good builders who would build for reasonable price at the same time offer better customer service.
2 comments
Mimosa H.Mimosa Homes
Hello KBN.
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team to look into this further for you. I have sent you a private Message so i can get this looked into for you. Regards, Savannah Mimosa Homes - Customer CareMimosa H.Mimosa Homes
Hello KBN
We appreciate your honest feedback and after looking into you file, our Building manager will be in contact in the next 48 hours to arrange a suitable date & time to meet and discuss.... Read more
Regards, Savannah Mimosa Homes - Customer CareSimilar opinion? Write a review on ieatwords.com.au!
HappyGreater Melbourne (Metropolitan), VIC
- Verified customer
It was Good
It was good but not the best I can say.
Office staff wasn’t helpful and Also mid of construction I got some surprised variations which were totally ridiculous.
Honestly I won’t recommend to my others friend to go with mimosas homes because not very professional service and hidden costs. Rest of all my altogether experience was so so.
Thanks
2 comments
Mimosa H.Mimosa Homes
Hello Happy,
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team and have been advised that the Manager will be personally making direct contact with you. Regards, Savannah Mimosa Homes - Customer CareMimosa H.Mimosa Homes
Dear Happy
We have investigated your claims and our Managers have met with you to discuss same.
As advised we trust that you now have a better understanding of the reasons for the variations you make ... Read more
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Review collected in partnership with Mimosa Homes
The reviewer stated that an incentive was offered for this review
- Verified customer
Mimosa homes, very happy
Mimosa have been fabulous, keeping me updated the whole way through. After building twice before with a lot of problems but this was a new experience. Have been in 4 months and a bit overdue for the 3 month review but am honestly struggling to find any real problems. I am also using their tradies for certain things like hooking up my natural gas BBQ and East West plumbing have also been great
1 comment
Mimosa H.Mimosa Homes
Hello Nat,
Thank you for taking the time to leave us a review. It's great to read that you are pleased with the level of service you have received. i will pass on your kind words to everyone involved including our trades ... Read more
Thank you once again and we wish you many years to come in you new home Best Regards, Savannah Mimosa Homes Customer CareSimilar opinion? Write a review on ieatwords.com.au!
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HercJGreater Melbourne (Outer), VIC
- Verified customer
Continuing the MIMOSA Misery
Hi All,
It has been a while since I posted any updates to my issue concerning our Mimosa home:
The cracks have continued, due to ongoing movement of the house/slab. Luckily the roof leak seems to have sealed itself and rain is now not dripping through, although as I write this I am looking at the cracked cornices and stains on the ceiling (can't seem to upload pictures to this site, sorry).
Mimosa sent a couple of maintenance managers around to the house after several months of complaining, who once again advised that the movement was my proble...Read more
2 comments
Mimosa H.Mimosa Homes
Hello HercJ
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team and have been advised that the Manager will be personally making direct contact with you. Regards, Savannah Mimosa Homes - Customer CareHi All,
Just wanted to update you that it has been over a month and I have still not been contacted by the Mimosa manager. I have been in direct contact with one of the other members that has been to... Read more
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Neena OGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Great Builders, professional and efficient
We live in a Mimosa Home and have built with them twice. They are punctual with their construction timeframes and have infact been ahead of schedule. Their standard build is way better than upgraded builds by many big builders. We faced some hiccups but they managed it well. Would highly recommend
1 comment
Mimosa H.Mimosa Homes
Hello Neena O,
Thank you for your fantastic review and for choosing Mimosa Homes.
It's always a great pleasure to read that we have given you a positive experience throughout the journey of building y... Read more
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Review collected in partnership with Mimosa Homes
Teagan LGreater Melbourne (Metropolitan), VIC
- Verified customer
Wouldn’t recommend
Our build was fairly decent to begin with, straightforward without any issues. Until we moved in. The 6 month check still hasn’t been fixed and we’ve lived in the house for 18months. Staff are not helpful at all and seem too busy to care. Significant cracks, doors won’t close anymore, Walls have bowed, they didnt adhere to our estate guidelines and then when they corrected the moving of our air conditioning unit they’ve left a huge cutout of concrete.. still not fixed months later. Our render wasn’t done properly on the facade and we’ve been waiting 18months for it to be fixed. I definitely Wouldn’t recommend building with them.
3 comments
Mimosa H.Mimosa Homes
Hello Teagan L,
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team and have been advised that the Manager will be personally making direct contact with you. Regards, Savannah Mimosa Homes - Customer CareTo continue this. I’ve since had a drainage specialist come out and check out drains. Mimosa have tried to state the issues with our house movement and severe cracks are caused by the homeowner after ... Read more
handover. Apparently the concrete install is too high )touching the bottom of the weep hole). Not to mention it’s also only 700mm wide at the back instead of 1000. Neither of which affect the movement of the home. I’ve requested clarification and told the manager would call be the next day, this did not happen. Two weeks of me trying to discuss this and I’ve had nothing. The report was sent via email and not once has anyone called me. It’s a disgrace, the house is falling apart and it’s only 18montha old. Never would I build with mimosa.Mimosa H.Mimosa Homes
Hello Teagan
Just thought I would touch base and let you know that our Construction Assistant has Emailed you in regards to arranging a suitable time to have a meeting to discuss your concerns. As y... Read more
et she has not heard back from you. If you could please reply to her e mail so that the appropriate arrangements can be made for yourself, our Building Manager and our Service & Warranty Manager to meet and discuss your concerns.Similar opinion? Write a review on ieatwords.com.au!
SowjanyaGreater Melbourne (Outer), VIC
- Verified customer
Keep on adding up the cost through the contract and without informing
I am in the process of signing the contract and they keep on adding the cost saying something or the other and redesining fees initially was told as 750$ but later in the contract without mentioning they hiked it to 2000$, there are so many fees which they keep on adding for every revision of the contract.And my friend who referred me is paying only 750$ for overall changes and they are charging me 2000$ as redesign and without informing me.
2 comments
Mimosa H.Mimosa Homes
Hello Sowjanya
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team and have been advised that the Manager will be personally making direct contact with you. Regards, Savannah Mimosa Homes - Customer CareMimosa H.Mimosa Homes
HI Sowjanya
As per your phone conversation with our General Manager yesterday, we acknowledge there was an element of confusion between yourself & our sales consultant due to the custom design changes... Read more
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AmiGreater Melbourne (Outer), VIC
- 3 reviews
- Verified customer
Build is fine but maintenance is terrible!
[name removed] (at Harpley-Werribee) was great during sales stage and he went out of his way to support me and the build process was smooth as well. The 6 months inspection happened in Sept 2022 and it's been 6 months post the inspection and I'm yet to see the report or any action taken regarding the findings. Maintenance team member has been ignoring my emails and the funny part is I told her that I was going to post this on ieatwords few weeks back but still nothing.
I had a very good impression about Mimosa due to my good experience at sales and build stage but sadly that has all gone down the drain due to their lack of support on the maintenance front. I will not recommend them to any of my family or friends.
1 comment
Mimosa H.Mimosa Homes
Hello Ami
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team and have been advised that the Manager will be personally making direct contact with you. Regards, Savannah Mimosa Homes - Customer CareSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Not up to the mark
Plenty of issues
# careful during color selection (try to rip off)
# did not clean at all and install appliances after final inspection i did it myself
# plenty of cracks
# installed wrong window
# they forget to give nbn connection (big headache for me)
# wrong door handles
Thanks to who rob helped me.
1 comment
Mimosa H.Mimosa Homes
Hello Arun Narwal,
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team and have been advised that the Manager will be personally making direct contact with you. Regards, Savannah Mimosa Homes - Customer CareSimilar opinion? Write a review on ieatwords.com.au!
Find out how Mimosa Homes compares to other Home Builders
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HajGreater Melbourne (Outer), VIC
- Verified customer
Please stay away
PlEASE STAY AWAY FROM THIS CRAP..I build with them its been 1 year and they have been a terrible company to deal with they got the money and its done and they don't want to do after service please see the attached report they are just making excuses to do the repairs and giving stupid reasons to fix the issues by saying excessive rain water in the slab .i am not going to recommend anyone mimosa homes in future i am telling each and every person in each and every platform of social media.
2 comments
Mimosa H.Mimosa Homes
Hello Haj,
Thank you for taking the time to leave us a review.... Read more
It is extremely unfortunate to read that your experience with us has been an unpleasant one. I have forwarded your concerns onto our Management team and have been advised that the Manager will be personally making direct contact with you. Regards, Savannah Mimosa Homes - Customer CareMimosa H.Mimosa Homes
Dear Mr Mohammed
It is disappointing that you feel the need to post such an inaccurate review in relation to your home.
We pride ourselves on our quality and your home is no exception. May we reconfi... Read more
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- Verified customer
Best bang for buck builder!!!
Mimosa homes was great to deal with, the communication at all stages has been great from house selection, colour selection, follow up during build and after move in support. Would definitely recommend Mimosa homes to anyone that is looking to build a a home and to build it their way.
1 comment
Mimosa H.Mimosa Homes
Hi Roman,
Congratulations on building your new home.
Thank you very much for taking the time to provide us with your wonderful review and providing us with your feedback on your building experience with us for the second time.... Read more
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Review collected in partnership with Mimosa Homes
The reviewer stated that an incentive was offered for this review
MelbourneMojoGreater Melbourne (Metropolitan), VIC
- Verified customer
Great Experience!!! Highly Recommend!!!
We had a great experience with Mimosa Homes right from the get go! Our first point of contact was Josh from sales and he made the process extremely easy! We were updated regularly on the status of our home and responded to as promised! We found the office very efficient with timely updates and responses to any inquiries. Nathan was our supervisor and we couldn't have asked for anyone better, really goes that little bit extra and couldn't fault him at all!
Thanks to the whole team that joined us on our journey!
I Highly recommend anyone looking for a builder to consider Mimosa Homes!
1 comment
Mimosa H.Mimosa Homes
Hi MelbourneMogo,
Congratulations on building your new home.
Thank you very much for taking the time to provide us with your wonderful review and providing us with your feedback on your building experience with us.... Read more
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Overall Satisfied
Being a first home owner and venturing on a newly built home, it has been pleasure having Mimosa along my side. Having a good site supervisor and customer service rep definitely made the the a big difference; who were very responsive and helpful even after handover. The human touch definitely put Mimosa above other builders out there on the market.
1 comment
Mimosa H.Mimosa Homes
Hello Phuc,
Thank you for taking the time to leave us a review and for choosing Mimosa as your first home builder. It's a great pleasure to read that you have had a positive experience throughout your... Read more
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The reviewer stated that an incentive was offered for this review
NathanCentral Highlands and Goldfields, VIC
- 2 reviews
- Verified customer
Overall a good job
We are happy overall with the final product, the admin team and our site supervisor were great to deal with and answered all our questions. A few minor things that are not perfect are, some of the plaster work and painting, other than that we are genuinely happy and they got us in before Christmas.
1 comment
Mimosa H.Mimosa Homes
Hello Nathan,
Thank you for taking the time to leave us a review. It's unfortunate to read that there are some minor issues with some of the paint and plaster, however this will be inspected at your maintenance period.
... Read more
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Review collected in partnership with Mimosa Homes
The reviewer stated that an incentive was offered for this review
Questions & Answers
bananaelloellooasked
Hi does mimosa still charge for independent inspection?
2 answers
No but you have to let them know about getting a private inspector...and after the inspector take out problems mimosa will still argue with you to fix and mostly they dont fix so its better for you if you find another good builder rather then this piece of crap mimosa
Yes mimosa still charge 250 per inspection for independent inspector
Praveenasked
Hi l am plan to build a house with mimosa.we got pre approval from the bank just now. But when i look through youe standard inclusion its says you huys giving only 7 years of structural warranty. But other builders are offering 30 years or life time structural warranty will you explain me about this one.
1 answer
Mimosa H.Mimosa Homes
HI Praveen
We thank you for your enquiry, we welcome you to Mimosa Homes and look forward to building your new home with us.
Rest assured our homes are all built to comply with all required governing laws & acts.
By Victorian law every builder must provide the minimum structural warranty period which is 7 years.
While some builders provide statements and marketing material stating they cover various additional years of 25, 30 and more there are very strict conditions attached to these so please be very careful.
Mimosa Homes stands by their product and experience shows all builders that should any structural defect occur this would be inside the 7 year period.
We trust this clarifies your query
Regards
Savannah
Customer Care - Mimosa Homes
Deepak M.asked
Why the rating is so low on product review?
1 answer
Mimosa H.Mimosa Homes
HI Deepak,
Thank you for your enquiry.
We believe our 4 star rating is very acceptable in comparison with industry standards. There are a number of volume builders with a lesser star rating than Mimosa.
It is challenging to understand the real benefits of Product Review.
Many of our clients are more than satisfied with our products & services and as such they don't see a need to post a review as they are happy.. (We wish they would ALL post positive for us!)
We trust this answers your query.
Savannah
Mimosa Homes - Customer Care
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Mimosa H.Mimosa Homes
Hello Jen,
at you made in building your first home with us. I will be sure to pass on your great feedback to the team,it would be greatly appreciated . From the entire team at Mimosa Homes, we would like to wish you the best of luck and that you continue to enjoy life in your First home in the years to come.Thank you for taking the time to leave us a review. It's great to read that your journey in building your first home with us was a positive one and that you where happy with the decision th... Read more