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34 questions from our users

Sue

Sueasked

Bronte SRK71ZRA-W (7.1kW)

What is the difference between SRK71ZRA-W and DXK24ZRA-A-W? Choice has rated the former but no listing for the latter.



1 answer
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Sue,

The model numbers are slightly different depending on where you purchase the unit from however the SRK71ZRA-W and DXK24ZRA-W are exactly the same model (technical specifications, remote, features/functions, etc.). The CHOICE recommendations were given prior to the DXK model being released however it wold still apply to the 7.1kW Bronte model.

Hope this helps but if you have anymore questions, don't hesitate to let me know!

Noel W.

Noel W.asked

Bronte SRK71ZRA-W (7.1kW)

I bought an SRK71ZRA-W Bronte series last week. Your user manual for that model, on page 15 Cool/Heat/Dry/Fan Mode operation, recommends setting Cool range at 26c -28c & Heat range 22c - 24c Surely the cool range figures are a mistake! Surely you mean 16c - 18c ?



2 answers
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Neil,

The temperatures given in the manual are recommendations to provide a comfortable temperature while also providing the best energy efficiency. Of course everyone is different so if you find it is still too warm, you can set the temperature lower (say 21c-22c) however the unit will then use more power.

Noel W.
Noel W.

Thank you for getting back.

Terry R

Terry Rasked

Mitsubishi Bronte Series

What size unit do i need for a 50 sqm room?



2 answers
Ian
Ian

The Bronte Brochure says the 6.3 will do 50 sq mtrs if you have an insulated roof and brick veneer or full brick cladding. Look for the bronte brochure on line and download the PDF and confirm for yourself.

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Terry, There are quite a few factors to consider when sizing up a unit for your home so we'd recommend referring to our handy room sizing chart which you can find online here -https://mhiaa.com.au/document/srkdxk-room-sizing-chart/. We'd also recommend chatting to one of our authorised installers who can provide some recommendations and a quote. If you visit our 'Where to Buy' page you can find your local installer. https://mhiaa.com.au/home/where-to-buy/

Tony D

Tony Dasked

Mitsubishi Bronte Series

Hi, I just got my MHI Bronte 9.5 installed based on reviews here and choice but already having issues. One issue is the room temp sensor or similar seems to be way off actual meaning you have to set the remote to the minimum setting of 18 to get the room to 21-22. This is being investigated by MHI so hopefully gets resolved soon as it leaves me with no control to get the temps lower. I'll write a a review on here once I have an outcome from the support team. I hope it's positive. One other thing I noticed is the temp can not be set lower than 18 in heat mode? This is really disappointing and unexceptable as it is quite normal to be able to set it to 16 deg overnight. I've checked with competitors such as Fujitsu and they will go down to 16 deg. Looking for an answer from MHI but also other customers with Bronte units. Can yours go down to 16 in heat mode? Thanks

2 answers
Ian
Ian

I think that it is a matter of getting use to your unit in your unique building area of the home. When cooling I set it at 18C and the next room gets down to 22C, this is fine I feel. It all depends on how big your area is and if you have insulation. My brick cottage does not have insulation. It works great in 40+ C outside temperatures.

Tony D
Tony D

Thanks Ian. It is my understanding that if you set the unit to 18 which I have never had to do with any AC, the room temp that the unit is installed in should be near enough (within a deg or so). In my case I just had the MHI tech out today and one of the test he performed showed the unit would not ramp up and cool the room lower then 22.5 deg with the unit set on 18 and on HI mode. The remote wont go lower than 18 and it shouldn't have to in cool mode. We were measuring input power and it was pretty much idling on low power instead of ramping up to cool the room. He's going to return with a new system board and sensors in hope that's the fix. I'm glad at least he confirmed my suspicion that the unit was not operating correctly. This is my 5th AC and I'm familiar with how they should be operating. MHI were great enough to send the tech out pretty quick so I just hope the next visit sees the unit fixed. I'll update here once it's all done.

Cmehono

Cmehonoasked

Bronte SRK63ZRA-W (6.3kW)

whole house is 100sq mts in sub tropical area, are 2 of these big enough, one at each end of weather board house?

1 answer
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi There,

I'd suggest referring to our sizing chart to give you an idea of what would size would best suit your space - https://mhiaa.com.au/document/srkdxk-room-sizing-chart/. We'd also suggest speaking to a local installer as there are a few other factors to consider including how many windows you might have, their size and which direction they face. You can find your local installer by vising our 'Where to Buy' page and entering your postcode -https://mhiaa.com.au/where-to-buy

Saravan S.

Saravan S.asked

Bronte SRK71ZRA-W (7.1kW)

Where is this made

1 answer
Tony D
Tony D

Thailand

Saravan S.

Saravan S.asked

Bronte SRK71ZRA-W (7.1kW)

Where is this made

1 answer
Tony D
Tony D

I believe they are made in Thailand

Philip Y.

Philip Y.asked

Mitsubishi Bronte Series

Where can I buy new allergen filters

1 answer
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Philip,

You can purchase new filters from MRE, our authorised spare parts supplier - https://www.mrespares.com.au/

Mike

Mikeasked

Bronte SRK71ZRA-W (7.1kW)

12 months ago we purchased one of your MHI air conditioners last year - SETDXK24ZRA-W from the Good Guys. Do you still make this model and what is the recommended cost ? ? Thankyou Mike.

1 answer
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Mike, The DXK24ZRA-W is our 7.1kW Bronte model and also goes by the model number of SRK71ZRA-W. The Good Guys still sell this model however I suggest visiting their website for pricing - https://www.thegoodguys.com.au/mitsubishi-heavy-industries

SPARKY

SPARKYasked

Bronte SRK71ZRA-W (7.1kW)

can i get a drawing of the indoor mounting plate for the bronte 7.1 kw split REGARDS LOU

3 answers
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi,

Dimensions and a diagram for the mounting plate are usually included in the short installation guide which comes with the unit however if you wanted to email us ([email protected]) I can send through some more information.

SPARKY
SPARKY

I have not bought the unit yet I need to know the dimensions before I do lou

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Lou, As per my previous comment, if you wanted to email us at [email protected] we can see how we can help.

Jasper Z.

Jasper Z.asked

Mitsubishi Bronte Series

I have the Bronte SRK71ZRA-W AC unit. I would like to know more about the ALLERGEN CLEAR operation. I understand it deactivates and breaks down the captured allergens, including any bacteria, mould or viruses they may be carrying. I wonder if it purifies the air and removes PM 2.5 particles as well?

I also notice the AC is no longer blowing cool air when Allergen Clear is on. I would need to wait 90 minutes for it to complete it seems. Can this function be operational without interrupting the cooling operation?

Thanks,
Jasper.

5 answers
HG
HG

I believe it can only run one operation at a time so no to cooling when filtering.

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Jasper. The Bronte series incorporates a separate photocatalytic filter which does capture fine particles such as PM 2.5 particles. Regarding the Allergen Clear Operation, the unit cannot run in heating or cooling operation when this has been activated. Hope this helps but if you need anymore clarification, please let us know.

Jasper Z.
Jasper Z.

Thanks. I was hoping it could run both functions simultaneously, which would be more practical in my scenario since I have indoor pets constantly producing allergen in the air.

Dreamwlf

Dreamwlfasked

Bronte SRK71ZRA-W (7.1kW)

What amperage does it take to run this unit

2 answers
HG
HG

Hi my installer did tell me. I think it was fairly high 17 -18amps? Must have its own feed from the power board on a separate circuit and fuse. No way would it be safe on the normal house circuit. It would cause an overload.

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi There. Running current depends on which operation the system is current in however it usually varies between 7.8 and 9.4 with 240V supply. Maximum running current is 17A.

Christine R.

Christine R.asked

Bronte SRK71ZRA-W (7.1kW)

Do these air cons have recycled air

2 answers
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Christine,

All our split systems draw in air from within your home before cooling/heating this and then recirculating it. They do not draw in any air from outside. Hope this answers your question!

HG
HG

As Glen said that is correct and exactly how you want it too work otherwise it would be continually heating or cooling new air which would be very costly. I would also add this aircon a can also be set to filter and dehumidify the air in the house as well as cool and heat. I am very happy with mine and it is extremely quiet both inside and out. Easy to leave running when going to bed so be careful.

granny l.

granny l.asked

Bronte SRK95ZRA-W (9.5kW)

What size are the liquid and gas connections on a
SRK 80ZRA-W UNIT,cheers glenn
its the 8 to 9 kw unit

3 answers
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi There. You can find all technical specs, including liquid and gas connections on the page below. Just click on 'Specifications' for the full list which you can also download for easy reference. https://mhiaa.com.au/products/model/srk80zra-w-dxk28zra-w-residential/

HG
HG

I can only tell you it's a damn fine air con! My electrician installed it. Big area yet I only need to run on the slowest fan setting. Super powerful but easy to leave on as its really quiet so be careful when going to bed.

Cleave
Cleave

Your lucky it's working, if it wasn't you would be still be waiting for Mistsubishi Heavy laborious warranty procedures as I am, despite my assurances from 2 installers that it is a unit and not installation issue.

SandraMaeRose

SandraMaeRoseasked

Bronte SRK71ZRA-W (7.1kW)

What are the benefits/ negative comparing the Avanti and Bronte systems 5kw for an open plan house?

1 answer
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Sandra,

The Avanti series is our smaller series designed for smaller to medium spaces with models ranging from 2.0kW up to 5.0kW. Our Bronte series is our larger series, designed for medium to larger spaces with models ranging from 6.3kW to 9.5kW. I'd suggest checking out our sizing chart for more information around which size unit would be best for your home. https://mhiaa.com.au/document/srkdxk-room-sizing-chart/

casper8221

casper8221asked

Mitsubishi Bronte Series

Hi we're in Melb have weather board house with 55m2 living area, semi open plan, 11m2 south window with verandah, 8m2 north facing windows and a combination of pitch and flat roof

7.1kw or 6.2kw

Thanks

2 answers
Jaymate
Jaymate

I suggest 7.1kw. Simply because those models are the same price ($50 differance but the 7.1kw is more capable. It won't use anymore energy because it runs the same as 6.3kw just can't peak as high and thus quicker cooling on 7.1 I also suggest it because it sounds like in total there is a fairly large area to cool. I have 7.1kw to cool the main kitchen/dining area because of the price but I should probably should of gotten 9.5kw as my house is completely open plan, very big and has little insulation. It's always better to buy a bigger unit then you think you need as its only a small cost differance initially but can really help with comfort on those hot heatwave days.

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Casper,

Our room sizing chart will give you a good indication of what size unit you'd need - https://mhiaa.com.au/document/srkdxk-room-sizing-chart/.

But as Jaymate mentioned, it's common to select the slightly larger unit in circumstances where you might be between two sizes. If you want anymore info - best speak to an installer who can offer a recommendation. You can find your closest one by visiting our 'Where to Buy' page and entering your postcode - https://mhiaa.com.au/where-to-buy

Sampath S.

Sampath S.asked

Bronte SRK71ZRA-W (7.1kW)

Could I know the operation range and the MTBF for Bronte 7.1 kw please?

1 answer
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Sampath,

All technical specs for the 7.1kW Bronte can be found under the 'Technical Specifcations' section on the page below. https://mhiaa.com.au/products/model/srk71zra-w-dxk24zra-w-residential/

Steve-Diane P.

Steve-Diane P.asked

Mitsubishi Bronte Series

hi my name is steve
i have a room that is 11 m long 6 m wide 2.7 m high and is insulated and i live in north east victoria on a farm what size do you suggest plz

1 answer
Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Steve,

Thanks for getting in touch! You can download the room-sizing chart which will give you a good indication of which size unit you will need here - https://mhiaa.com.au/document/srkdxk-room-sizing-chart/

tony barber

tony barberasked

Bronte SRK63ZRA-W (6.3kW)

noise levels in dba for bronte 63kw

4 answers
R.singh
R.singh

Hi can you pls explain bit more.

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Tony,

This varies depending on whether you have it on heating or cooling mode and on which setting however on the lowest setting on cooling, the 6.3kW Bronte indoor unit goes down to 25dB. You can download the brochure which includes all technical on our website - https://mhiaa.com.au/document/residential-air-conditioners-split-systems-brochure/

tony barber
tony barber

thanks I will go up to 7.7 kw unit

Malcolm

Malcolmasked

Bronte SRK71ZRA-W (7.1kW)

I am purchasing a MHI SRK71ZRA-W-Set and a MHI SRK25ZSA-W-Set. The outdoor units will be installed alongside the brick side wall of my house which has no windows, bedrooms are located behind the wall. I am constructing a common slightly raised concrete plinth to mount the units. I have made the plinth dimensions 500 wide (off the wall) and 2090mm long. will this be OK and give the best distance between the units? I based the width on the 7.1 unit which is noted as 340 wide + 100 min rear space from the wall. But the information I can access does not show footprint dimensions which include the mounting feet/lugs. Basically I want to ensure that the unit will be contained within the plinth extremities and give the required clearances.

5 answers
R.singh
R.singh

Hi Malcolm My srk25zsa-w is installed back to back. Outdoor unit is on brackets. Urs one is 7.1 kw and mine is 6.3kw both are bronte series. Mine 6.3kw main unit is installed in family hall and outdoor unit is installed at least ten metres away. Installer got the pipes through the roof and out from ceiling and install outdoor unit on brackets.its safe I was thinking to put readymade slab which you can buy from bunnings. Saves space if u put on brackets that’s all.dimesions ur asking best to ask from air con installer.

Mitsubishi Heavy Industries
Glen A.Mitsubishi Heavy Industries

Hi Malcolm,

You should allow at least a 250mm space between both of the units for proper serving and at least 1m from a wall (on any side) to allow for proper ventilation.

I recommend speaking to an authorised installer who can give you some more information. You can find your closest installer on our 'Where to Buy' function - https://mhiaa.com.au/home/where-to-buy/

Hope this helps!

Malcolm
Malcolm

Hi Glen, great, thanks for the reply. Would you also please tell me how much drained water (say Qty per hour) I can expect to have discharged from each indoor and outdoor unit. Unit drainage will go onto a solid paved area, for this reason I intend putting in a ground drain to pipe any water away to discharge into a garden area. I see an elbow is available as an accessory for piping drainage. As I noted, I intended using a concrete slab/plinth to mount the outdoor units on. Will I be able/have room under the units to pipe the drainage away, and what size is the elbow and pipe? (presume PVC plumbing pipe is used?). Because, I note that installation instructions state a 100mm clearance is required under the mounting feet/face for drain piping. Why is so much clearance needed? This clearance is surely only needed to pass a small drain pipe under the unit?
Thanks and Regards,
Malcolm

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