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Reviews

(7)
(1)
(0)
(7)
(65)
  • Product Quality
    1.9 (18)
  • Return Claim MadeYes (3) · No (16)
  • Customer Service
    1.6 (19)


Day63

Day63Victoria

  • 2 reviews

Disrespectful Sales Guy at Hoppers Crossing Mitsubish

published

I was at Mitsubishi Hoppers Crossing today to have a look at one of their used cars. When I told my offer price, one of the Managers became very rude and abusive.He even said 'Kicking me out'.I was so upset that I am considering legal action.
This terrible experience will stay with me forever and I would never visit any of the Mitsubishi dealers again.

Customer Service
Return Claim MadeNo
Store LocationHoppers Crossing

Karol

KarolSydney, NSW

Car Service

published

My Outlander is being service at Liverpool, I have been getting my cars serviced there for over ten year, last week my car was brought in and I was advise I need a new transmission- $5500 later then I get a call today by the way you need to get a new wheel barring $450 extra WOW. Is it because I am a woman and know nothing about car that they are trying to rip me off?

Customer Service
Return Claim MadeNo
Store LocationLiverpool

Test drive refused

published

Visited the Midland sales yard looking to purchase a vehicle that day and a young salesman told me that unless I was going to buy the vehicle, I couldn't take it for a test drive. I explained that the whole reason for taking it for a test drive is to determine whether that is the car I wish to purchase. He said that they don't want to put extra kms on the odometer on used cars (we're talking about driving around the block!). By this stage I was so offended that I took my business elsewhere and purchased a vehicle elsewhere 2 days later. I will never do business with them and am still shocked by their attitude and rudeness. Needless to say I wouldn't recommend this car yard to anyone thinking of going there.

Customer Service
Return Claim MadeNo
Store LocationMidland
Gerry

GerrySydney, NSW

  • 4 reviews
  • 5 likes

Dont buy a care here

published

Went to look at an ASX - Trade was an MX5 GT 3 years old Value 23-26 K
They offered $12000 Absolute waste of time . The salesman was a young guy with no idea. Go elsewhere



Customer Service
Return Claim MadeNo

Dean

DeanSydney, NSW

Sales from Paul Messina at Blacktown

published

Paul was honest and easy to work with helping me find me new car,great service and issues from start to finish.Anyone purchasing a car should see Paul at Blacktown Lander Mitsubishi for there next car.Cheers

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBlacktown
See all answers

Avoid Mitsubishi at all costs -no respect for warranty or consumer gursnrees

published
Product Quality
Customer Service
Store LocationPickering Mitsubishi Townsville

Alex

AlexMetropolitan Adelaide, SA

  • 8 reviews
  • 6 likes

Poor service from Mitsubishi Motors Australia Limitied

published

Took my 4 year old Pajero in to North East Mitsubishi to claim the drivers seat coming apart at the seams, to be told by the dealership that it was because I was a short person. Complained to MMAL to be told they are rejecting the claim because I have no brand loyalty. Having owned a Pajero, two Magna's, a Colt, Cordia and Sigma all bought from dealers I disputed their claims. They stated because I do not get the Pajero serviced at Mitsubishi there is no loyalty.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationNorth East Mitsubishi
See all answers

Sean B.

Sean B.Metropolitan Adelaide, SA

morphett vale Mitsubishi - Be warned

published

Today is another day I will spend sitting in your south Rd dealership while your staff leave my car running for the day, refill the radiator because the engine is burning off the coolant and then tell me the car has nothing wrong with it. Your staff have told me that coolant boiling out of the radiator is normal. According to this dealership Mitsubishi don't give loan cars and we are a single car house so I take the day off work and wait at the dealership each time. Not the car or service you would expect for the money. Sitting here has at least given me the time to read about all the other people that have had similar issues and experiences.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMorphett Vale
See all answers
Philip Place

Philip PlaceCanberra 2600, ACT

Avoid Phillip Mitsubishi

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationPhillip Mitsubishi
See all answers
David

DavidSouth East Queensland, QLD

Absolutely disgraceful commitment to their warranty.

published

After complaining about disc brake shuddering at the 15k service, they refused to look at under warranty.
A different dealer and again complaining about severe shudder, again no go from the dealer or customer care. We have two Triton Dual cabs and both are suffering the same symptoms, as soon as the discs heat up they go warpy. Mitsubishi's answer to this is to blame the driving style of my staff, both of whom are mechanically trained and careful drivers. No pads are getting worn out, only warping rotors, which we have had to pay to machine.
As I sated in the heading, Absolutey disgraceful Mitsubishi Motors.

Product Quality
Return Claim MadeNo
Store LocationNundah Mitsubishi

Bill B

Bill BSouth East Queensland, QLD

  • 10 reviews
  • 2 likes

my new car

published

i spent a few months searching online and dealers to find the best deal i was wanting to buy a mitsubishi trition once i found average prices and model i liked i emailed all to see who would come back with the best price saved around $4500 cash price

Product Quality
Customer Service
Return Claim MadeNo

Kingy

KingySouth East Queensland, QLD

  • 4 reviews
  • 1 like

Terry at Aspley Mitsubishi

published

Terry at Mitsubishi Aspley, Brisbane is honest and easy going. No stuffing around, make things simple and did not waste anyone’s time by giving the best price straight up. A1 customer Service.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationAspley Mitsubishi Dealership
See all answers

KINGS CARS BALLARAT

published

I had a horrible experience at kings cars.
Sat for a hour and a half. Even though I had an appointment. Just to have a scan tool put on my car. . A 10 min job. I was told I would only be charged. For the time it took but was charged for the full hour. To be told what I already knew about the car. From my mechanic. Stay clear from KINGS CARS BALLARAT.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBALLARAT
See all answers

2 motors in 1 year

published

I Bought my lemon in 2015 from kings cars Waurn ponds, motor seized 3 years later and after 2 months of horrible customer service the motor was replaced under warranty due to a factory fault ( pitted heads) 1 year later the motor seized again and this time they ( mitsibishi ) and kings cars are refusing to fix it . I was told 3 different versions of why it seized only to have a oil test prove it was fuel dilution in the motor ( factory fault ) . They are refusing to fix it and don’t return my calls . Mitsubishi are hopeless and kings cars have lied to my face and refuse to call me back . DO NOT BUY A MITSIBISHI and especially not from kings cars

Store LocationWaurn ponds
mr_bigben

mr_bigbenSouth East Queensland, QLD

  • 5 reviews
  • 10 likes

Mitsubishi Australia - a complete waste of time.

published
Product Quality
Customer Service
DRoberts90

DRoberts90AU

  • 11 reviews
  • 11 likes

Service department Errors

published
Product Quality
Customer Service
Return Claim MadeNo
Store Location|Chadstone
See all answers

Attila

AttilaGreater Melbourne (Metropolitan), VIC

  • 12 reviews

Terrible service no knowledge on PHEV

published

Left my 2017 Mitsubishi Outlander for BMU reset and battery cell smoothing and DBCAM at Brighton Mitsubishi in Melbourne
They have kept my car 4 days and even the manager told me that he drove it home without my permission!
They have done nothing on my car but replaced my front 2 tires with some used Pirelli tires
I'm taking them to VCAT

Product Quality
Customer Service
Return Claim MadeYes
Store LocationBrighton Mitsubishi Victoria
See all answers

OriginateXF Q.

OriginateXF Q.Greater Melbourne (Outer), VIC

Essendon Mitsubishi

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationEssendon Mitsubishi
See all answers

John

John

  • 3 reviews

Very poor customer service,poor product.

published
Product Quality
Customer Service
Store LocationKings Mitsubishi Geelong

Mark A

Mark ASouth East Queensland, QLD

Drive away happy...err don't think so!

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationCricks Mitsubishi Nambour
See all answers

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Questions & Answers

Discussed

Discussedasked

If car is rusting and has not been painted correctly and is still in warranty how is it not a claim and I have two cars of mitsubishi with same problem, same years??!!

2 answers
Bill B
Bill B

try your dealer again, or go to, call, ring, australia head office feel sure they will help you if still under warrenty

Discussed
Discussed

Head office mitsubishi is is the problem
, their staff are trained to fob you off no redress try it!! Thanks for the interest bill


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