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Reviews

1.5

85 reviews
5
(8)
4
(1)
3
(0)
2
(7)
1
(69)
  • Product Quality
    2.0 (20)
  • Return Claim MadeYes (3) · No (20)
  • Customer Service
    1.7 (22)
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Reviewer Photos & Videos

DRoberts90

DRoberts90AU

  • 11 reviews
  • 11 likes

Service department Errors

published
Customer Service
Product Quality
Return Claim MadeNo
Store Location|Chadstone
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Attila

AttilaGreater Melbourne (Metropolitan), VIC

  • 12 reviews

Terrible service no knowledge on PHEV

published

Left my 2017 Mitsubishi Outlander for BMU reset and battery cell smoothing and DBCAM at Brighton Mitsubishi in Melbourne
They have kept my car 4 days and even the manager told me that he drove it home without my permission!
They have done nothing on my car but replaced my front 2 tires with some used Pirelli tires
I'm taking them to VCAT

Customer Service
Product Quality
Return Claim MadeYes
Store LocationBrighton Mitsubishi Victoria
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OriginateXF Q.

OriginateXF Q.Greater Melbourne (Outer), VIC

Essendon Mitsubishi

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationEssendon Mitsubishi
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John

John

  • 3 reviews

Very poor customer service,poor product.

published
Customer Service
Product Quality
Store LocationKings Mitsubishi Geelong
Mark A

Mark ASouth East Queensland, QLD

Drive away happy...err don't think so!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationCricks Mitsubishi Nambour
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Mark

MarkRichmond-Tweed, NSW

  • 2 reviews
  • 2 likes

Terrible, there is no customer service. Very hard to talk to a person

published

Waiting for over a week for a real person to call me back. They have had my car for over two weeks!!!! Only answering machines, this is not good enough

Customer Service
Product Quality
Sonny

SonnyGreater Melbourne (Outer), VIC

  • Verified customer

Mitsubishi South Morang

published
Return Claim MadeYes
Nicseaborn

NicseabornPerth

  • 3 reviews
  • 6 likes

VERY BAD Customer Service @ Wangara Mitsubishi!!

published
Product Quality
Return Claim MadeNo
Krystal

KrystalGreater Melbourne (Inner), VIC

Terrible Service

published
Product Quality
Return Claim MadeNo
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Meg

MegAU

Beware of Toowong Mitsubishi

published
jasonb2909

jasonb2909Sydney Surrounds, NSW

  • 6 reviews

Poor Customer Service, Pathertic Service Staff

published

I bought a Pajero sport new from Landers, love the car! Hate the dealership, they are incompetent, I have had to take it back time and time again for the same thing, they are pathetic. I got quoted 2000 bucks for a 90k service, my local mechanic is 600. The service staff have no idea, I was telling them what the issue was most of the time. Call Mitsubishi hq and they just palm me off! Last Mitsubishi I buy.

Albert

AlbertPerth, WA

  • 2 reviews

Getting PARTS is very difficult.

published

I have issue with my outlander boot. The two rods that holding the boot are faulty and the car is still under warranty. It has been a while waiting for the parts. (around 3 weeks). Is Mitsubishi Australia does not hold any stock at all???? Are all parts need to come from Japan?????. I call Mitsubishi Australia and the told me most parts need to be re manufacture first. (realy ?????... the car is only 3 years old.) and they already running out of spare parts.

Will

WillThornton

Australia's worst Mitsubishi Dealership should be sacked [name removed] #Maitland Heritage Mitsub

published

Airbag Electrical Issue

published
Colin E.

Colin E.Perth

  • 2 reviews
  • 1 like

Product support

published

Sales & service are fine but response to warranty issues in my case seemed OK initially but now they say "all that model make that noise, it's characteristic. There's no claim under warranty." In my view no reasonably built and maintained engine should be making the kind of tappet noise I hear in my NX Pajero Exceed. There from new & increasing.

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Not happy with my service

published

We took our Triton to Rockingham Mitsubishi for its 90000km service When we got the car back the motor was covered in oil I took it back the next day to complain they took it always to clean it we got home we check it again they did nothing still left with a dirty motor on inspection with all their checks they checked the windscreen washers worked and they don't. They change the oil in the gear box but not the filter. They said my breaks need skimming but you don't skim slotted routers. After paying $1600 for this service and only half of the service getting done I would never recommend Rockingham Mitsubishi.

  • Verified customer

Scam Mitshubushi Knox

published

I bought a lancer from them for $17000 and recently I called up to get a pay out figure. They informed me that my paperwork says that I borrowed 18649.
Scam

Persistent, convincing and good reassurance

published

Wasn't too sure at one point of what was being offered. She reassured me I had made a good decision....
Only time will tell!!
Thank you, anyway, Kirsty.

San

SanPerth

Southside Autos-Never Finance a vehicle from them- big cheats

published

Never Ever finance any vehicle from these cheats, they offered me an interest rate when i showed them the prevailing lower interest rate, they promised me bring down their interest rate to almost match what I was expecting, at the time of delivery they tricked me by increasing the comparison rate by 3.5%..

The laziest arrogant car dealers: NIGHTMARE

published
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Questions & Answers

Discussed

Discussedasked

If car is rusting and has not been painted correctly and is still in warranty how is it not a claim and I have two cars of mitsubishi with same problem, same years??!!

2 answers
Bill B
Bill B

try your dealer again, or go to, call, ring, australia head office feel sure they will help you if still under warrenty

Discussed
Discussed

Head office mitsubishi is is the problem
, their staff are trained to fob you off no redress try it!! Thanks for the interest bill

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