We've had this since late 2017, really performs well in our high ceiling queenslander. The external unit is underneath the house, it's really quiet. We've been using during the winter months and the heating cycle works well and is cost efficient to run, uses less kwh then our oil heater. Have some problems with the ac remote, sometimes can stop working (have replaced batteries), have to turn the remote on and off to change the temperature or use other remote options, this doesn't happen very often. I would buy this brand again.

Great at cooling down our open plan living/dining/kitchen. I don’t find it’s as good at heating, but I tend to get cold easily.
We had an issue recently where the air conditioner started making a strange noise and Mitsubishi sent out a repair guy straight away who fixed it - they were very easy to deal with.

Almost instant warmth. Very quiet operation and heats a big living area. It complements the old gas heater I have but I always put it on first thing in the morning while I get breakfast. Summer is coming and I look forward to the air conditioner cooling the family room and also my bedroom. Love the white colour, it blends nicely with my white European blinds and looks unobtrusive.

Yes I am happy with the unit's cooling and heating performance.
The unit has reasonable noisy that it could be well accepted.
The installation was not good. It was actually leaking gas at the first time. So I had to call the installer again to fix it. And it took him three times to finally fix it.

This is a very efficient and quite economical split system and I'm very happy that we purchased and installed. Seems to work extremely well - very quick to heat the majority of our quite large house, while being very quiet. The only issue is the amount of condensation, but I guess it's just pulling moisture from the air - will have to pipe this out to our garden using some kind of hose. All-in-all though, great split system which will be used in our household primarily for heating during winter, rather than our gas ducted heating.

Awesome air con unit. Very happy, works amazing, so quiet even on the maximum speed, etc. Install was quick and easy, the guys only took a few hours to install. Easy to use remote. I highly recommend this unit. After reading the Choice reviews and seeing it was number 1 for being quiet and energy efficient I didn't hesitate. I have bought Mitsubishi before and never had any problems so I trust the brand.

We have this installed in our apartment living room and we are very happy with it!
On low-medium fan speed the indoor and outdoor units are whisper quiet, so much so that we aren't worried about noise for the neighbours late at night. Even on medium/high the sound is unobtrusive.
Great features and works perfectly!