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Mitsubishi Heavy Industries SRK71ZMA-S (7.1kW) Questions & Answers
6 questions from our users
Peter M.asked
Does the temperature sensor work whilst using the unit in heating mode? or just in cooling mode?
I ask because as we are now approaching winter I am using the unit in heating mode, and it seems to completely ignore the temperature setting. So if I set it to heat to 23 for example, it just keeps eating and heating without stopping, last night it is heated the room up to 26 without stopping !
3 answers
Glen A.Mitsubishi Heavy Industries
Hi Peter,
The temperature sensor (located within the wall mounted indoor unit) works in both heating and cooling mode. If you are are using a separate temperature sensor, it will produce a different reading to the temperature sensor within the unit itself given it being in a different location. If you find where you're located in the room is too hot (according to your separate temp sensor) we'd suggest reducing the temperature by a few degrees.
Hmmmm....I have a separate gas heating system which I am trying not to use. It has a temperature sensor which seems to be very aligned to my room thermometer. I can set the heat to, say, 24 degrees, and when it's sensor detects it had reached this temperature, it correctly cuts of the heating. The room thermometer at this time also reads 24 degrees. The thermometer is on an internal wall about 3 metres from the Mitsubishi. If I set the Mitsubishi to 24 degrees it doesn't stop! It is still pumping out heat when the room thermometer is now reading 28 degrees!!
This seems to be a very high margin of error!
Glen A.Mitsubishi Heavy Industries
Hi Peter,
If your room thermometer and the sensor for your independent heating system are in an area which directly receives heated air from the air conditioner, it may result in a higher temperature reading and might not be reflective of the average room temperature. There are a number of factors which influence room temperatures and airflow however if you are using two different sensors in different locations it's likely that you always have a discrepancy.
You may wish to try and deactivate the offset temperature on the unit by turning the unit on. Once it is on, you can press and hold the main power button on the indoor unit (not the remote) for 30s until you hear two beeps. Refer to the user manual for the location of the power button.
If you still believe there is an issue with your unit, you can submit a warranty service request on our website - https://mhiaa.com.au/consumer-help-centre/warranty/warranty-service-request/
Kimasked
Is there meant to be a cover on the top of the indoor unit ......... over the filter?
6 answers
I can't find a single image of the top of the Bronte anywhere.........
Glen A.Mitsubishi Heavy Industries
Hi Kim,
There is no cover that sits on top of the unit. There will be a visible mesh - this is where the return air is drawn into the unit.
OK......thanx. Looks like I'll have to use some wire or strap to keep the mesh from falling "open".
Mark R.asked
How much for head unit only
1 answer
Glen A.Mitsubishi Heavy Industries
Hi Mark,
Given this model has been discontinued, it may be hard to find however I'd suggest speaking to you closest dealer or wholesaler which you can find on our website below to see whether they could source one for you. If so, they'd also be able to provide you a quote.
peterasked
Last my system was cleaned when they opened the door where the filters are the left hinge snapped off, well it's only plastic, should be aluminium, where can I get replacement hinges from?
1 answer
Glen A.Mitsubishi Heavy Industries
Hi Peter,
You can purchase spare parts for your unit from our authorised spare parts provider MRE. Their website is http://mrespareparts.com.au/index.aspx.
Glen
Caryll Basked
New to air cons, what is the best setting for economy use?
1 answer
I turn my on 24 degree for with strong mode and full fan for "30 mins" to cool down the room ASAP.
Then I change it to 26 degree, ECO mode and reduce the fan to 3 (depending on how hot it is) . Put it on 3D auto rotation to have a better circulation of air.
Make sure that you close your curtain. cover the gap under the door and floor. This will prevent air leaking out.
Another good tip is to sprinkle water mist in the room before turn on the air con. This really helps cool down the room, then you can go straight to 26 degree.
brianasked
does this unit have apollen filter
1 answer
G'Day Brian, the units do appear to have two paper filters separate from the main fine meshed plastic air filters. The owners manual describes one of these as an allergen filter and the other as a washable deodorising filter. Both appear to be easily accessable beneath the main air filters. Cheers!
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