Mocka are offering reviewers a chance to win a $200 Mocka Gift Card. Reviews can be both positive and negative. The winner will be randomly drawn, as long as their public review has been posted between August 15th, 2018 and the 20th of December.
ReneePerth, WA
- 5 reviews
Love It! Worth every penny!
We purchased the mocka highchair when our son was just over 1 year old. It did the job and we had no issues with it at all. Our son is now 3 yrs old and it is still going strong, he uses it every day but without the harness and tray.. we have just adjusted the seating platform and foot step to his size and it slides perfectly into one end of our dining table. Our dining table seating are bench seats so having his very own 'big boy' seat works and is a pracitcal and safe option. The wood is hard wearing, very easy to wipe clean and looks great. In another year or so we will do it all the same again for our baby daughter.
Purchased in October 2021 at Mocka for $129.00.
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JMASouth East Queensland, QLD
- 9 reviews
- Verified purchase
Not safe, cause head injuries and the customer service do not care
the height of the back rest is just wrong that my little one (9 months old) hit her head couple of times when she move backward and cry out loud in pain (HEAD INJURY!), she is now refuse to be on it after the past painful experience for her and even tho we have now place 2 cushions between the back of her head and the back rest, she still wouldn't want to be on it. The backrest does come with the padding but is extremely thin and not sitting to cover the sturdy wood part that my daughter constantly bumped to. I trusted Mocka about their quality...Read more
guarantee gimmick and emailed them about my frustration over this unsafe design, they told me is not manufacture related so they won't be doing anything about. My friend since told me she got the Kmart one and it just works perfectly fine for her bub, the back rest is a lot higher and not as hard to prevent baby from head injury and is a lot cheaper than the MOCKA one! This Mocka one looks great but is simply not safe, not practical and Mocka customer service would not care after asking you to take photos of this and that! Mocka I love your baby cot and I think it is a great value, but this highchair is just NOT SAFE to sell, I wonder how it gets 5 stars review on their own website.
Purchased in September 2021 at Mocka for $141.95.
4 comments
As per my comment, you get overwhelming good review on this highchair on YOUR OWN WEBSITE, not in product review. I don't mind to repeat again, the padding is really thin. I actually doubt you are par... Read more
ents yourself, that you think head injuries can be taken lightly. You also deleted your original comment about me using the highchair when my daughter is 1 and a half month, making up stories, way to go
Mocka A.Mocka
We do apologise for this error with regards to your childs age, we have amended our response accordingly but stand by the information we have previously provided. Mocka Customer Services.
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Phil
- 6 reviews
Suffers from form over function
Don't get me wrong, if you're looking for something hefty, sturdy and that looks great, this high chair is good. The functional problems start to become evident after using it over time.
Cons:
The plastic feet - These aren't suitable for a hard surface e.g. timber laminate. The chair is heavy enough to stay put when your child is sitting in it, but otherwise can easily be pushed along the floor. This can be seen as convenience at times when you need to move it (because it's so damn heavy to lift) but is a hazard when your child tries to lift ...Read more
Purchased in July 2021.
2 comments
Mocka A.Mocka
Hi There, thank you for your feedback, we would be happy to take a look at any issues you have if you can email us directly on [email protected]. Mocka Customer Services
Thanks for your reply. I have sent an email through to that address. I hope there can be some improvement made to the design to combat these issues. I think it looks good but some of the problems just... Read more
make it less practical than an alternative. Another suggestion is to include a plastic placemat with ridges going up the edge of the wooden table that covers the entire table surface and the crevice on the edge where food gets in. This way we could take the placemat off and wash it, rather than ever needing to clean the wood and ruin the laminate finish over time :)Similar opinion? Write a review on ieatwords.com.au!
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NaomiGGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified purchase
Great Value Baby loves it
Great quality but you can always trust the quality when buying from Mocka. Cushion and harness are easy to remove and keep clean too which is great. Easy to adjust size as baby grows.
Purchased in October 2021 at Mocka for $129.95.
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CarmelSydney, NSW
Unsafe Velcro strap connecting seat to tray
The Velcro strap that connects the seat to tray between the legs of the child is a terrible design and it is unsafe, my Eight month old can undo it and fall through. He fell through the other day and if was not strapped in with the harness would have gone all the way through.
Purchased in February 2021 at Mocka for $130.00.
1 comment
Mocka A.Mocka
Hello, Thanks for taking the time to place your feedback, and please be assured we take the safety of our products very seriously, this matters a great deal to us. Our customer service team have respo... Read more
nded to your email and we have provided some troubleshooting tips to assist.Similar opinion? Write a review on ieatwords.com.au!
JessieNew South Wales
- 5 reviews
Seat plank slides off
I have a 3 YO son who needs a high chair and I chose Mocka for being able to transform into a high chair after baby years. But I realised the seat plank slides off after he stands up and tried to sit on it again. The sliding is on a daily basis now despite the blots and nuts secured very tightly. It has become a very dangerous situation when my son fell over and ended on his spine the other day.
Purchased in October 2021 at Mocka for $150.00.
5 comments
Mocka A.Mocka
Hello, We are very sorry to hear of this and we hope your little one is ok. Can you please contact our Customer Service team at [email protected] so we can assist further. We look forward to hearing from you.
Dear Steve, I have emailed off to you awhile ago and no assistance has been offered nor communication from your end. The plank will not stay or be secured, exactly how this video has addressed - https... Read more
://www.youtube.com/watch?v=_dPLK0WVCCo It is an accident waiting to happen.Mocka A.Mocka
Hi Jessie, we do apologise as we respond to all our emails received, without any information we unfortunately cannot check our records. We can see from your Video the Footplate is too high causing the... Read more
issue you have shown, please make sure the footplate is below the top rod. if you continue to have issues please get in touch with the team (perhaps with an alternative email address) and we can advise further.Similar opinion? Write a review on ieatwords.com.au!
ABBASydney, NSW
- 5 reviews
Nice wooden style
Great looking chair howevwr, the design is not
suited for babies 6+ as their website recommends. The chair seat space is very wide and there is a big gap between baby and tray even at the tightest position. We tried it at 6 months and now at 9 months and it’s still to big for our baby (who’s bigger than average). Looks like it will be a good chair for later time.
1 comment
Mocka A.Mocka
Hello.
We take any safety related feedback extremely seriously and believe when assembled correctly there is no issue with the highchair. Is it possible to send a photo showing your child in the ass... Read more
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ChrisSydney
- 3 reviews
- 1 like
Looks good and works great but it was a little bit difficult to assemble
This chair looks great and keeps her seated however, upon first build i was unable to tighten all of the screws fully. When all the screws are tightened the chair was unbearably wobbily with about a 10mm gap from the chair leg to the floor. This is because the slat notches are slightly out of alignment. I fixed the problem by using a small file to make one of the sides a little bit larger and now it works, but it shouldn't have to be done for a new product.
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Mrs M
- 2 reviews
Quality and it looks good too!
This chair is absolutely beautiful. It is easy to clean, the food wipes right off the seat cushions so no stains. I feel comfortable having my baby seated in this chair. I would recommend this chair if you are looking for quality, safety and a chair that looks good too.
1 comment
Mocka A.Mocka
Hi There, Many thanks for your feedback. We are glad to hear you loved our Original Highchair!
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Missing parts but fixed ASAP
Was missing a few rods, but customer service replaced these within days. Will shop again with them if they continue this style if service.
1 comment
Mocka A.Mocka
Hi Matt, Many thanks for your feedback. We are glad we could assist with replacing the missing parts. Apologies for the inconvenience.
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Functional and stylish!
I used this highchair for my singleton son and have just bought a second chair for my twins! It’s functional, easy to clean, love that the tray can be removed when the child is older and they can sit at the dining table with rest of the family. Negatives - can be a little awkward putting baby in the seat as the tray is not removable once screwed into place and I found for a young baby when their head support isn’t strong yet, the back of the chair is not high enough to support them comfortably like other high chairs - in saying this, we used a cushion tucked behind them and it worked perfectly! Love this chair and I highly recommend it!
1 comment
Mocka A.Mocka
Thank you for taking the time to place your feedback. We have passed this on to the product team for review.
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Sarah O
- 5 reviews
Easy to put together and so far she loves it
She actually likes climbing in this high chair and likes the harness to strap her in. I like that it will grow with her and she can finally sit at the family table with us.
I like the colour but wished it did come in a dark colour to match our other furniture.
1 comment
Mocka A.Mocka
We are glad to hear you love the chair. We have passed on your feedback about timber colours.
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Excellent, well built, great quality
This high chair has been brilliant! It’s exceptionally well built, easy to adjust as bub grows and fits at our table perfectly. It’s so good that we’ve ordered one for our 4 year old who also wanted the same in the chair mode!! Being lightweight and like a normal chair means we’ve also been able to easily put it outside with us while we eat at the outside table which bubs loves!
1 comment
Mocka A.Mocka
We are so happy to hear how much you love these chairs.
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RosiePerth
- Verified purchase
Safe and secure statement piece
Not only have we chosen a highchair that supports babies' back, and we can feel safe seating her, she's harnessed securely and can sit with us at the dinner table. We can also boast a statement piece which fits into our contemporary home decor. The chair manouvres easily into the tighest corner, is steady and it's not over sized. Thank you Mocka.
1 comment
Mocka A.Mocka
Thank you for such wonderful feedback. We are happy to hear how much you love your purchase.
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Each of our children have one of these
Each of our children have one of these. They are fantastic. The flexibility of being able to transition into a stool as they children get older and get use of them until they are 6 or 7. I cannot recommend this product enough. they are high quality and easy to assemble.
1 comment
Mocka A.Mocka
Many thanks for your wonderful feedback.
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Find out how Mocka Original compares to other High Chairs
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- Verified purchase
Great high chair.. absolutely love it!
Bub loves it, easy to clean.. get lots of compliments on it and the grandparents are very impressed with the restraints too.
Practical but also looks great.
Easy to clean and I love that yhe footrest is adjustable and that down the line he can use the chair at the big table too..
Very happy with my purchase.. it was delivered quickly too.
1 comment
Mocka A.Mocka
Thanks Vanessa :) We do appreciate your feedback.
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Jade KPerth
- 4 reviews
- 2 likes
Exactly as hoped
Good solid build. Very easy to put together. Good height for sitting at the dinner table and once he is older can remove the tray so he can sit at the dinner table at a reasonable height. Very easy to wipe clean, not too many nooks and crannies. Looks very nice too with the house decor.
1 comment
Mocka A.Mocka
Thanks for the feedback. We are thrilled to hear you are so happy with this product.
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Zoe T
- 2 reviews
Safe and sturdy
This high chair was easy to put together, and has a great harness to keep my (very active) toddler strapped in for mealtimes!! It’s easy to clean...except for the harness which is slightly more difficult, which would be my only negative. It looks nice too, and it’s easy to move between inside and outside. Overall I’d recommend highly!
1 comment
Mocka A.Mocka
It is great to hear that you are happy with your purchase. Thanks for the feedback.
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Exactly what we needed
The Mocka highchair is fantastic. We will have it for years, it is easy to get our little one in and out of, it’s easy to clean, it doesn’t look out of place with our other furniture and it’s perfect for baby led weaning. I would recommend this chair to any of the parents in our community.
1 comment
Mocka A.Mocka
We are thrilled to hear you are so happy with this purchase.
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Wong
- 2 reviews
- Verified purchase
Good Highchair but could be better with better harnessing system
It’s difficult to put baby in & even more difficult to take the baby out of the highchair when the tray is on. The varnish on tray is coming off after less than 2 months of use although it is brand new. Do not like the dirty white trimming round the tray as they look like dried up food stuck to the trimming.
1 comment
Mocka A.Mocka
Hello. The best way to clean your highchair – especially the tray is with a clean damp cloth, and then wipe completely dry. We recommend you DON’T use household cleaners as these could lift the varnis... Read more
h and upset the wood finish. Using a damp cloth and wiping dry will ensure longevity of your highchair. We do pride ourselves on a quality product and believe the Highchair can withstand normal uses, can you please email us at [email protected] with your order number and photos showing the area of concern on the tray and our customer service team can assist further.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Aleeasked
Does the stokke Tripp trapp baby set fit on to the mocka original high chair?
No answers
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Mocka A.Mocka
Hi There,
Mocka takes product safety very seriously and the safety of our customers is our first priority. The Mocka Original Highchair is designed and constructed according to stringent safety stand... Read more
ards and the highchair is safe if used properly and in accordance with the instructions.