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Reviews

4.4

887 reviews
5
(648)
4
(116)
3
(33)
2
(30)
1
(60)
  • Product Quality
    4.2 (198)
  • Return Claim MadeYes (3) · No (190)
  • Shipping
    4.4 (156)
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Emily

EmilySouth East Queensland, QLD

Mocka kids bedding Junk

published
Product Quality
Shipping
1 comment
Mocka
Mocka A.Mocka

Smells like toxic fumes AVOID

published

Recieved the cot mattress in a timely manner, but it stinks like a toxic waste dump. Internet searches reveal these fumes to be "off-gassing" fumes that contain naphthalene and formaldehyde. I can't have my baby sleep on that! No warning or instructions on how to remove the smell and fumes, can't return for a refund for "health and safety reasons". DO NOT BUY.

Product Quality
Shipping
Return Claim MadeNo
3 comments
Mocka
Mocka A.Mocka

Hi there, please rest assured we take safety very seriously and our cot mattresses pass independently tested AS/NZS 8811.1:2013 safety standards. Please contact the team directly at [email protected] if you have any issues with products.

Catherine
Catherine

That standard tests for firmness not for toxic fumes. I'm not stupid.

Mocka
Mocka A.Mocka

As advised if you have any issues please contact the team directly to resolve this for you.

Beautiful piece of furniture for nursery

published

Very asthetically pleasing to the eye and a lovely addition to the nursery. Only downfall is that it isn't easily rockable, despite being a rocking chair. Can only manage very small rocking movements, but this is enough for baby.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Mocka
Mocka A.Mocka

Thanks for taking the time to place your feedback. Mocka

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Maya Corner Shelves

published

Just found my ikea replacement furniture store. Bought a maya corner shelves and its lovely. Item is delivered very promptly and free shipping. Will definitely visit them again. Thanks very much.

Product Quality
Shipping
minaa_

minaa_Sydney, NSW

Good Value for Money

published
Product Quality
Shipping
1 comment
Mocka
Mocka A.Mocka

Hi there, many thanks for taking the time to place your feedback! We are thrilled to hear this! Mocka

Violetrose

VioletroseSouth East Queensland, QLD

Its exactly as described!

published

The ease of the website for ordering was great. The delivery was so fast. The instructions were easy to read and the finished product was AMAZING.. i love it so much.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Anvan

AnvanGreater Melbourne (Metropolitan), VIC

So easy

published

Hassle free ordering and delivery. Drawers were relatively easy to put together, used a screwdriver but wished I had a drill. Love the set of drawers they are a nice piece of furniture

Product Quality
Shipping
Return Claim MadeNo
1 comment
Mocka
Mocka A.Mocka

Hi Anvan, Many thanks for your review and we are super pleased to hear of this :)

The reviewer stated that an incentive was offered for this review

Great service!

published

Our furniture arrived so quickly and was just what we wanted. Even when there was a little transport damage to one piece, a new replacement was sorted quickly and efficiently.

Product Quality
Shipping
Return Claim MadeNo

Bargain bunk beds but at a price!

published

White bunk beds came in filthy smelly packaging with dinted panels. Some screws didn’t match the holes properly. Very disappointed, but you get what you pay for unfortunately. Poor quality.

Product Quality
Return Claim MadeNo
1 comment
Mocka
Mocka A.Mocka
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Gemma

GemmaSouth West, QLD

Love it house bed

published
Product Quality
Return Claim MadeNo
BeKind

BeKindCoffs Harbour

Best highchair!

published

High quality highchair - even hubby said so (& he's a carpenter)! Easy to put together. And a bonus is that it also looks great/ stylish. Highly recommend the Mocka original highchair.

Product Quality
Return Claim MadeNo
Magic Mocka

Magic MockaVictoria

  • 2 reviews

Magic Mocka

published

I converted an outdated wall unit into a beautiful new piece of furniture thanks to Mocka. The product is so easy to use. ‘I’ll be back’ as Arnie says. Sheridan

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Taj

TajNorth Western Region, NSW

  • 2 reviews

So happy with the service and quality

published

I bought a bedroom set for my daughter and I was so pleased with the overall experience. I live in a rural area and I received my delivery within a week, the goods were as described and straight forward to assemble. I’ve even ended up purchasing another bedside table to have a set in my room because the ones I bought for my daughter didn’t quite fit in her room. Would definitely recommend.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Rianne

RianneSouth East Queensland, QLD

The kids love it

published

Assembly, painting and playing was all great entertainment for the kids, and the babysitting Grandparents too. Super quick delivery. The fact that it's recyclable gets a big tick from Mum!

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Danh Q.

Danh Q.Greater Melbourne (Outer), VIC

Good product

published

I Got a aspen cote and mattress combo, i am happy with the cote but the basic mattress isn't very good. Would recommend spending the extra for the better mattress.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Susan Middleton

Susan MiddletonSouth Australia

As advertised, liked it.

published

Whilst I did like this tall boy, a couple of the drawers (the small ones) had a bit of a rough finish, one had a chip out of a corner. Still wouldn't stop me from buying from you again. Regards

Product Quality
Shipping
Return Claim MadeNo
5 comments
Mocka
Mocka A.Mocka

Hello. Its disappointing to hear your tallboy wasn't up to our usual standards. Can you please email us at [email protected] with a photo showing the rough finish and chips and our customer service team can assist further.

Susan Middleton
Susan Middleton

Sorry so long to reply, wasnt sure how to send photo I have put some white correction liquid on the chip to try and hide it hide it.

Mocka
Mocka A.Mocka

Hi Susan, we would like to opportunity to have this resolved, can you send us an email to [email protected] with the name the order was placed under and we can assist further.

The reviewer stated that an incentive was offered for this review

Mocka delivers again!

published

I’ve bought a number of Mocka products and never been disappointed! Super quick delivery. Extremely happy with my sideboard and high chair-great quality and will last for years to come!

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

TBoneSpaghetti

TBoneSpaghettiSouth East Queensland, QLD

Absolutely amazing, yet again!

published

Great service and communication. We have ordered a fair few items from them in the past and have ALWAYS been perfect quality and extremely fast delivery. What more could you ask for?

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Miffy Palmer

Miffy PalmerPerth, WA

The best rug for our playroom

published

We recently purchased a Circa round rug from Mocka Australia and it is exactly what I expected. I’m also happy with the prompt delivery service that the parcel was handled so well with secure packaging. The quality is good and price is affordable. Will definitely do more furniture shopping from Mocka in the future.

Product Quality
Shipping
Return Claim MadeNo
Pamela

PamelaSydney, NSW

  • 2 reviews

so comfy

published

we bought the king single mattress! came so quick and the quality is so amazing!! we bight a mattress topper to go on to to make the mattress more plush but it porbably didnt even need it. so happy with ur purchase

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Page 2 of 45
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Questions & Answers

Paula Greedy

Paula Greedyasked

How do i return a product,if i havent got the aridgnal packing????.

1 answer
Mocka
Mocka A.Mocka

Hi There,
Many thanks for your message.
Please contact our Customer Service Team at [email protected] and they can assist further.
Mocka.

Heather Farley

Heather Farleyasked

Is a delivery avail to GoolwaBeach within 2 to 3 weeks as we are moving. We are looming at the dining starter pack grey white and timber

3 answers
Mocka
Mocka A.Mocka

Hi There, Many thanks for your message.
Please contact our Customer Service Team at [email protected] and they can assist further.
Mocka.

Heather Farley
Heather Farley

Have done this twice

Mocka
Mocka A.Mocka

Hi Heather,
We have responded to your emails.
Please check the spam/junk folder if you have not received the response as the email may have appeared there in error.
Mocka.

S T.

S T.asked

Which country is your furniture made in? What country are the materials from? Thank you

1 answer
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Fired Up

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