Mocka are offering reviewers a chance to win a $200 Mocka Gift Card. Reviews can be both positive and negative. The winner will be randomly drawn, as long as their public review has been posted between June 24, 2022, and December 31st, 2022. Previous incentives include a randomly drawn $200 Mocka Gift Card for reviews posted between July 20th, 2018 and the October 31st. 2018.
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EmilySouth East Queensland, QLD
Mocka kids bedding Junk
Brought 2 mocka quilt covers and every single night all the buttons come undone and the quilt hangs out! Cheap buttons for expensive price. Extremely disappointed $160 wasted! Brought plenty from mocka cushions, lockers, cabinets...one cushion came with a hole in it, other cushions didnt last long, out of 4 only one lasted .. metal cabinets- screws fall out all the time but I never complained for the cost... even the cot came with scratches but rather then complain I sold it cheap a few weeks later. Now $80 a quilt cover that doesnt even give y...Read more
ou one night without the buttons opening... Junk, junk..i will stick with Kmart and Adairs. Id love to sell them for half the cost to recoup some money but Im too afraid who ever buys them will carry on about the same problem and get angry at me for selling junk. They arent even worth half of what I paid! Then they say send videos of what Im talking about... like am I supposed to stand in my kids rooms waiting for it to happen in the middle of the night when they adjust there position.. Never had a problem with quilt covers from any where else before.. or after. In fact my son came in my room crying saying his so sorry but he rolled over and broke his new quilt cover.. that too me says his never had that happen before in his life!!!!!!!1 comment
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Smells like toxic fumes AVOID
Recieved the cot mattress in a timely manner, but it stinks like a toxic waste dump. Internet searches reveal these fumes to be "off-gassing" fumes that contain naphthalene and formaldehyde. I can't have my baby sleep on that! No warning or instructions on how to remove the smell and fumes, can't return for a refund for "health and safety reasons". DO NOT BUY.
3 comments
Mocka A.Mocka
Hi there, please rest assured we take safety very seriously and our cot mattresses pass independently tested AS/NZS 8811.1:2013 safety standards. Please contact the team directly at [email protected] if you have any issues with products.
That standard tests for firmness not for toxic fumes. I'm not stupid.
Mocka A.Mocka
As advised if you have any issues please contact the team directly to resolve this for you.
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Beautiful piece of furniture for nursery
Very asthetically pleasing to the eye and a lovely addition to the nursery. Only downfall is that it isn't easily rockable, despite being a rocking chair. Can only manage very small rocking movements, but this is enough for baby.
1 comment
Mocka A.Mocka
Thanks for taking the time to place your feedback. Mocka
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Maya Corner Shelves
Just found my ikea replacement furniture store. Bought a maya corner shelves and its lovely. Item is delivered very promptly and free shipping. Will definitely visit them again. Thanks very much.
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minaa_Sydney, NSW
Good Value for Money
I must say that when I read some of the reviews, I was a bit disheartened by what I read. I really liked some of the designs and the cost seemed reasonable as well. I decided to make my own mind up and purchased the goods anyway. Surprisingly, I am very happy with everything. All the products arrived and nothing was missing. I did have a chip on one of the items but nothing too major to complain about. The quality is similar to ikea, kmart, fantastic furniture. The Asta Recliner is so amazing for the price you pay.
There is a lot of comp...Read more
laints about shipping times and I can see how it would be frustrating but why do people need the furniture so urgently? It took 10 business days for me to receive the goods to Sydney but its for a nursery and baby isn't even born yet so it was fine. The courier company doesn't provide much information on ETA and you can't even call them but they did call to organise a day for delivery and the delivery guy was very very helpful, full loaded my car and ensured everything was sitting securely. Overall, my experience wasn't too bad. I would definitely purchase something from them again!1 comment
Mocka A.Mocka
Hi there, many thanks for taking the time to place your feedback! We are thrilled to hear this! Mocka
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VioletroseSouth East Queensland, QLD
Its exactly as described!
The ease of the website for ordering was great. The delivery was so fast. The instructions were easy to read and the finished product was AMAZING.. i love it so much.
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AnvanGreater Melbourne (Metropolitan), VIC
So easy
Hassle free ordering and delivery. Drawers were relatively easy to put together, used a screwdriver but wished I had a drill. Love the set of drawers they are a nice piece of furniture
1 comment
Mocka A.Mocka
Hi Anvan, Many thanks for your review and we are super pleased to hear of this :)
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Great service!
Our furniture arrived so quickly and was just what we wanted. Even when there was a little transport damage to one piece, a new replacement was sorted quickly and efficiently.
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Bargain bunk beds but at a price!
White bunk beds came in filthy smelly packaging with dinted panels. Some screws didn’t match the holes properly. Very disappointed, but you get what you pay for unfortunately. Poor quality.
1 comment
Mocka A.Mocka
Hello. Its disappointing to hear this, and we appreciate the time take to place your feedback. So we can have an opportunity to have this resolved, can you please send an email to [email protected] w... Read more
ith photos showing the area of concern and we can assist further.Similar opinion? Write a review on ieatwords.com.au!
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GemmaSouth West, QLD
Love it house bed
I got the house bed and vale single Mattress and I Love how it’s arrived so quick in less then a week 3 boxes arrived over 2 days due to postage services in rural town of qld
all parts are there haven’t set it up yet but it’s solid wood looks quite nice and instructions look so simple to understand and follow
Mattress looks comfy
Can’t wait to see my daughters face on Christmas Day when she sees her new bed also like how I can put misquote net up without having to touch the walls in my rental
Love how quick and simple ordering online was a...Read more
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BeKindCoffs Harbour
Best highchair!
High quality highchair - even hubby said so (& he's a carpenter)! Easy to put together. And a bonus is that it also looks great/ stylish. Highly recommend the Mocka original highchair.
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Magic MockaVictoria
- 2 reviews
Magic Mocka
I converted an outdated wall unit into a beautiful new piece of furniture thanks to Mocka. The product is so easy to use. ‘I’ll be back’ as Arnie says. Sheridan
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TajNorth Western Region, NSW
- 2 reviews
So happy with the service and quality
I bought a bedroom set for my daughter and I was so pleased with the overall experience. I live in a rural area and I received my delivery within a week, the goods were as described and straight forward to assemble. I’ve even ended up purchasing another bedside table to have a set in my room because the ones I bought for my daughter didn’t quite fit in her room. Would definitely recommend.
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RianneSouth East Queensland, QLD
The kids love it
Assembly, painting and playing was all great entertainment for the kids, and the babysitting Grandparents too. Super quick delivery. The fact that it's recyclable gets a big tick from Mum!
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Danh Q.Greater Melbourne (Outer), VIC
Good product
I Got a aspen cote and mattress combo, i am happy with the cote but the basic mattress isn't very good. Would recommend spending the extra for the better mattress.
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Susan MiddletonSouth Australia
As advertised, liked it.
Whilst I did like this tall boy, a couple of the drawers (the small ones) had a bit of a rough finish, one had a chip out of a corner. Still wouldn't stop me from buying from you again. Regards
5 comments
Mocka A.Mocka
Hello. Its disappointing to hear your tallboy wasn't up to our usual standards. Can you please email us at [email protected] with a photo showing the rough finish and chips and our customer service team can assist further.
Sorry so long to reply, wasnt sure how to send photo I have put some white correction liquid on the chip to try and hide it hide it.
Mocka A.Mocka
Hi Susan, we would like to opportunity to have this resolved, can you send us an email to [email protected] with the name the order was placed under and we can assist further.
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Mocka delivers again!
I’ve bought a number of Mocka products and never been disappointed! Super quick delivery. Extremely happy with my sideboard and high chair-great quality and will last for years to come!
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TBoneSpaghettiSouth East Queensland, QLD
Absolutely amazing, yet again!
Great service and communication. We have ordered a fair few items from them in the past and have ALWAYS been perfect quality and extremely fast delivery. What more could you ask for?
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Miffy PalmerPerth, WA
The best rug for our playroom
We recently purchased a Circa round rug from Mocka Australia and it is exactly what I expected. I’m also happy with the prompt delivery service that the parcel was handled so well with secure packaging. The quality is good and price is affordable. Will definitely do more furniture shopping from Mocka in the future.
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PamelaSydney, NSW
- 2 reviews
so comfy
we bought the king single mattress! came so quick and the quality is so amazing!! we bight a mattress topper to go on to to make the mattress more plush but it porbably didnt even need it. so happy with ur purchase
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Questions & Answers
Paula Greedyasked
How do i return a product,if i havent got the aridgnal packing????.
1 answer
Mocka A.Mocka
Hi There,
Many thanks for your message.
Please contact our Customer Service Team at [email protected] and they can assist further.
Mocka.
Heather Farleyasked
Is a delivery avail to GoolwaBeach within 2 to 3 weeks as we are moving. We are looming at the dining starter pack grey white and timber
3 answers
Mocka A.Mocka
Hi There, Many thanks for your message.
Please contact our Customer Service Team at [email protected] and they can assist further.
Mocka.
Have done this twice
Mocka A.Mocka
Hi Heather,
We have responded to your emails.
Please check the spam/junk folder if you have not received the response as the email may have appeared there in error.
Mocka.
S T.asked
Which country is your furniture made in? What country are the materials from? Thank you
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Mocka A.Mocka
Thank you for your feedback. As communicated previously, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our proc... Read more
esses and deliver a better customer experience. Mocka.