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Kaz2020Hunter Region, NSW
- Verified customer
All the stars for Lea Hanna from Mojo Homes Thornton!
Lea Hanna from Mojo Homes provided exceptional customer service at Thornton Homeworld and worked with us to find our home. She displayed a high level of professionalism at all times while still being friendly and approachable. Lea walked with us through Mojo display homes on multiple occasions and answered all of our questions. She made us feel valued as customers even before we had loan approval. We felt Lea went above and beyond for us and we appreciated the knowledge and expertise she shared with us. Lea was always polite and understanding even when we pulled out of an appointment at the last minute. We highly recommend Lea Hanna from Mojo Homes at Thornton Homeworld!! Fantastic customer service!!
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- Verified customer
Exceptional Service...!!!
Excellent Experience with the builder so far.
Carlton Starr is an excellent sales consultant who went the distance to help us select our dream home. His service was beyond our expectation.
I would highly recommend him.
He explained the process so well, that we had no hesitation throughout the selection process.
Looking forward to build our home with MOJO Homes.
Regards,
Paras (855647)
1 comment
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Anoop and SaumyaHunter Region, NSW
- Verified customer
The best builders......
We are glad to say that Mojo Homes fulfills our dream house. They are really fast to finish all the steps in the pre- construction period( we nearly have finished that period).
Our Project Coordinator is Ms Rahmet Singh. She is very professional and responds to our queries quickly. We really appreciate her for the same.
I recommended Mojo Homes to my friends and two of them is going to build with Mojo Homes.
Thank you Mojo Homes........
1 comment
MOJO H.Mojo Homes
Hi Anoop and Saumya, thank you so much for the lovely feedback about your experience so far, keep us posted on your progress and congratulations on building your new MOJO Home!
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FarshadSydney, NSW
- Verified customer
WHAT A GREAT SYSTEM (Pre-Construction Stage)
MOJO provided us with a very professional, high quality, systematic & well organised Service to facilitate their timely commencement of our lovely home !
We would also like to mention to the great service we received from our contact -Bridget Darragh - for her High Quality standard of coordinating the contract along with timely, clear, simplified answers to our questions and concerns
All the Best
1 comment
MOJO H.Mojo Homes
Hi Farshad, thank you for the great feedback about your experience so far, keep us posted as your new MOJO Home comes to life!
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Paras G.Sydney, NSW
- Verified customer
Excellent Service, Couldn't have ask for more...!!!
Excellent service till now.
We signed with Mojo Homes just last month after falling in love with the floor plan of the Alpha. The sales and customer service so far has been exceptional.
I would like to thank our sales consultant Carlton Starr, for his continuous support till date.
He has made our decision so much easier.
His service till date has been just exceptional.
Huge shoutout to him. I would highly recommend him.
Now, we looking forward to start the build with MOJO Homes.
Hope it meets/ exceeds our expectation.
Regards,
Paras (855647)
1 comment
MOJO H.Mojo Homes
Hi Paras G, welcome to the MOJO Home family, keep us posted on your progress and thank you for the lovely feedback!
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ChrisHClaireHHunter Region, NSW
- Verified customer
Very satisfied Family - Quality product and on budget
This was our first build. We had no idea what we were doing but from the first initial discussion with our sales Consultant Phillip Hails at the Thornton Homeworld display we were both impressed and reassured that our expectations could be met on our budget. Phil was incredible, he captured everything we asked for, made significant moderations to their plan to present to us a home that exceeding our expectations on our budget for our first home. The inclusions offered in the proposal, flexibility with design and the continual communication from...Read more
Phil sealed the deal for us and we were not disappointed. The colour selection studio was left to be desired though. We really struggled to put our selections together and felt we did not get the guidance we thought we would. My suggestion is to go in there knowing what you really want and don't be afraid to reschedule the appointment if your not comfortable or 100% satisfied with the service you are receiving. This however is the negative I have for our whole build. The building phase of our home wasn't without its issues, however, Mojo listened to our concerns raised and actioned them very quickly to ensure we got the home we were expecting even one reasonably major mistake during build, Mojo upper management travelled to our site and met with us and did not leave until a plan and resolution was agreed upon that we were very satisfied with that resulted in us getting upgrades to our home at no additional cost to us. By the time we got to PCI we had been through our home several times with our supervisor and all our concerns raised previous were rectified. There were no real surprises. Mojo and our SS actually found more defects during PCI than we did and ensured they were rectified before handover 7 days later. Overall 5 and half month build time, which included Christmas break, we were very happy with the result. Once you get through the colour studio its all worth it. The 13 week warranty list was reviewed and professionally handled, took a little long for the warranty guy to come out and rectify to minor issues, however did a great job once he did. ( approx. 8 week delay after initial consult). Been in 8 months. Would definitely recommend Phillip Sails at Thornton and Mojo Homes if you're looking for your new home.1 comment
MOJO H.Mojo Homes
Hi Chris and Claire, thank you for taking the time to provide your honest feedback about your experience, we hope you are creating lots of memories in your new MOJO home and you are living passionately there!
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Miles S.Sydney Surrounds, NSW
- Verified customer
Excellent professional builder
Our whole experience with Mojo homes from start to completion has been nothing short of excellent. from the sales process, through the entire build we never had an issue, they fully understood what we were trying to achieve and ensured the little details were taken care of.
Special shout outs to both Phil from Thornton homeworld for a smooth sales process and a massive thank you to Jon van Wirdrum who ensured everything ran like clockwork, and delivered an amazing end product with almost no defects.
I would highly recommend Mojo to anyone looking to build!
1 comment
MOJO H.Mojo Homes
Hi MIles, thanks so much for the feedback and the shout out to Phil, he was delighted to read your comments!
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Cut and e.Sydney, NSW
- Verified customer
Excellent from start to finish
This is my first Build and I was worried about a rough journey to get to the build phase. I have to say the admin process has been nothing but perfect for me and my wife. Rahmet Singh looked after us throughout the process and was easily contacatable and assisted us with ease. The plan presentation, external/colour studio and electrical staff were very helpful and were also able to be contacted easily when we changed our mind.. we are now at construction phase and are anticipating a excellent experience again. Sure mistakes were made but everyone is human, and those mistakes were rectified within the same day they were picked up. Thanks again to the team at Mojo in Norwest and thanks to Rahmet Singh.
1 comment
MOJO H.Mojo Homes
Hi there, thank you so much for the honest feedback, keep us posted on your journey!
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Catherine GSydney Surrounds, NSW
- Verified customer
Mojo Homes - Happy Customer
We signed with Mojo Homes in 2018 after falling in love with the floor plan of the Enigma. The sales and customer service throughout the tender, pre build and build process to be great. Even with a change over of staff there was communication at all times on who to contact and there is someone to call at any point of the journey to ask questions of and receive a response.
Our SS, Jon has been fantastic, we received regular updates along with photos of the build progress. We receive an update of what is planned for the following week with the promise kept and complete. We have now received handover and Looking forward to moving into our new home.
1 comment
MOJO H.Mojo Homes
Hi Catherine, thank you so much for the great feedback, we love the Enigma too! It's a great family home spread out over two amazing levels, we hope you make lots of happy mojo memories in your new ho... Read more
me! We would love to see photos if you have time to share too, Congrats from the team at MOJOSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Thanks for being there Team Mojo.
This is our first home, and we are glad that we have chosen Mojo to guide us ahead in this journey, that I am sure we will cherish our entire lives. We were not aware about many details and intricacies of building a house and even though we did our so called research from Google, there was a lot we learnt new and it was all possible as we had MOJOs excellent team to guide us. This includes Alex Haddon who guided us during the sales process, Bridget Darragh our Pre-construction coordinator, Johnny Cefai during the Tender signing, Jessica Desmond...Read more
for External and Rachelle Bakhos for Interiors. There are others who we havent met yet, as we await to enter the stage of construction. During the sales we werent hurried into making a decision and signing a deal with MOJO, and were given time to do our research, which shows their confidence in the quality of their products and the price of their deals. Alex was very accommodating to our budget and needs with the interiors of the house, and helped us get the best deal possible. The standard options provided by Mojo is definitely a good range to select from, with multiple options. They structure the external, internal and electrical appointments in different sittings which gave us ample time to think, plan and take a decision. We were also given the option to have multiple walk throughs at their colour studio with a consultant in attendance every time. We would like to make a special mention of Erin who helped us with the selection of colours with her experience and knowledge of the field. We are excited for the remaining process in this journey to see our dream house turn into a reality. Thanks for being there Team Mojo. Imran and Tazeen.1 comment
MOJO H.Mojo Homes
Hi Imran and Tazeen, thanks so much for the lovely feedback, congrats on your first new home too! Keep us posted on your progress!
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Shruthi S.Sydney Surrounds, NSW
- Verified customer
Great design and excellent service!
We have had a lovely experience dealing with MOJO Homes in designing and building our first home. Alex Haddon from Homeworld Kellyville was excellent to deal with and he found us the perfect home design on our irregular shaped land. We had been through a couple of other builders and found MOJO to be extremely accommodating of our change requests. Standard inclusions are amazing to start with and we didn't need many upgrades to be made at all. The whole process was dealt with efficiently and we got prompt responses each time. The construction tour, info nights and the design studio are all extra benefits. We got a free quote which no one else in the market offers! I would recommend MOJO Homes to anyone.
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Debbie W.Sydney, NSW
- Verified customer
Very good experience with mojo homes!
The selection studio provides huge options for us to choose from, the coordinators worked closely to provide suggestions as well. The whole process is smooth.
We regularly checked the construction together with the supervisor Brad, he is nice and willing to go through all the questions we had. He always go back to check and give us an answer/updates.
We did have minor issues like other houses, but it didnt stop us from loving this house.
Good service, good work!
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KCHLSydney, NSW
- 2 reviews
- Verified customer
Excellent product variety and inclusions
With blocks of land in all shapes and form, Mojo Homes by far have a generous range of design and inclusion levels to suit my needs. Free quote and the quick turnaround time is a huge bonus for me. Love their personalised MyHome Portal which ensure that I am fully informed at what stage my job is up to and how many more steps to go. Cannot wait to see the end results! I will provide update review soon.
1 comment
MOJO H.Mojo Homes
Hi KCHL, thanks for your feedback, please keep us updated on your journey! Welcome to the MOJO family!
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KMCSydney, NSW
- Verified customer
Mojo Homes works to find you solutions - pre-construction
Final update on pre-construction:
We are currently in construction phase but I just wanted to provide an update on the pre-construction phase experience we had with Mojo. I think Mojo have a very comprehensive pre-construction process, there are a lot of steps where aspects are reviewed more than once but that probably avoids mistakes being made and things being missed. Even though at the time I was frustrated that I was being sent the same thing more than once to review and sign, I can now appreciate the details being checked. Items also came ...Read more
2 comments
MOJO H.Mojo Homes
Hi KMN, thank you for advising on the update and that the team could assist you. Keep us posted on your progress.
MOJO H.Mojo Homes
Hi KMC, thank you for the update and confirming the team were able to assist you with a solution, we can't wait to see your new home start to come to life!
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JE-BHHunter Region, NSW
- Verified customer
First impressions to first home
From the moment we entered Thorntons display homes with mojo, Lea Hanna was our shining light. We had a lot of questions & inexperience but without her help we wouldnt be building our first home. Guiding us with great knowledge has made this process so smooth & easy. We felt comfortable, patience & not pushed at all (Something we didnt see in any other sales office). I think if we didnt meet Lea we would of kept looking.
Were so happy. Lea is a mojo must!
1 comment
MOJO H.Mojo Homes
Hi JE-BH, thanks for the great feedback about your experience with Lea,, keep us posted on your progress!
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budadahalSydney, NSW
- Verified customer
Disappointment.
My review is based on our actual experience with MOJO Homes. After doing several researches on various builders and analysing experiences of variety of people, I have concluded that every builder has good "jobs" and bad "jobs", depending on the type of work, locations, types of builds and the supervisors running the show. It seems like a lot of people are happy with their build, unfortunately we are not one of them. I am not here judging MOJO Homes but just putting forward our building experience with them.
It had been two years since we moved ...Read more
2 comments
MOJO H.Mojo Homes
Hi there, we are disappointed to read this and would like to investigate this further for you, could you please provide your best contact information and job number via private message, thank you
The Job number is 650369, I can be contacted on 0437001242 or through email: [email protected]
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will h.Hunter Region, NSW
- Verified customer
Great service. Very easy to deal with
As a first home buyer/builder, Mojo homes made the process of selecting a design and modifying it to suit my needs very easy. Lea from Thornton was extremely helpful and ensured that I would get the best value and was more than happy to answer any questions. Looking forward to continuing my journey with Mojo Homes.
1 comment
MOJO H.Mojo Homes
Thanks for the great feedback Will h.! Keep us posted on your progress!
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Ibmg70Sydney, NSW
- Verified customer
Building our Mambo22
We were looking to build our new house in Box Hill area last year around Jan 2018. We came across a beautiful estate called The Gables. We spoke to the Land Developer (Celestino) and found a House and Land package and decided to buy it. We spoke to James Chamberlain and explained to us everything about the Contract (split), all the inclusions and about the build. James is top notch in customer service and I highly commend him, being our first contact from Mojo Homes he's got the exceptional and professional knowledge of what he is doing.
We h...Read more
ave had a problem with the Land Registration and we've waited for almost a year to have the land registered but it was the Developer's problem not Mojo. We had some minor issues during the build but it have been resolved accordingly. Our build with Mojo was smooth sailing up until our PCI. Unfortunately our SS left Mojo the day after our PCI and was placed into a limbo. We were not given any updates for more than a week by the person who replaced our SS if all the defects that we found during PCI were already rectified or not. Admins for Pre-construction and Construction stage Sharyn Turner and Rebekah Kore were awesome, very helpful along the way. Slab Supervisor, Mark Nightingale was very good, very knowledgeable and nice to deal with. Our Site Supervisor, Stewart Henderson was awesome and very professional in all our dealings. He has a vast knowledge and experience in the building industry. He gave us regular updates and did an excellent job. He should be commended for doing a fantastic job but sadly he left Mojo Homes after we did the PCI. Accounts Receivable, Katlyn Barker was so nice and understanding when our progress payments were always delayed. Colour Selections and Electricals, Kate Murace was excellent too. All in all I would say it was a great experience for us building with Mojo. Mojo did an excellent job with minor issues. Concrete slab was poured on 3 June and on Friday, 1 May is our hand-over.1 comment
MOJO H.Mojo Homes
Hi there, thanks so much for taking the time to provide your honest and detailed feedback about your building journey with us, we really appreciate the feedback and hope you will Live Passionately in your new home!
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- Verified customer
Review on initial quotation stage
I did a search on Google for a short length project home (due to our odd shape block) and one of the small houses from Mojo Homes came up in the results. It had an offer for a free site inspection and quote which I submitted. Following morning I called the general line and Taylar from Kellyville Homeworld put me to Rose and since then until we paid the deposit last week, we received a professional service. I am really happy with the service so far. I hope this experience will continue to be the same throughout the project.
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ChristinaSydney, NSW
- Verified customer
Exceptional dual living
I have had the pleasure of working with Ed Campbell from Kellyville and would like to say he is very friendly approachable and professional and provides exceptional customer service and goes the extra mile.
Mojo offers so much more than other project builders even the standard finishes are much better.
The information evening and the tour provided to the sites showed us the high quality that they produce.
Thank u from Vivienne John and Christina
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Questions & Answers
Carol F.asked
Can you select products outside what’s available at the colour studio I.e. tiles, bath, shaving cabinets etc (obviously for an additional fee)?
1 answer
MOJO H.Mojo Homes
Hi Carol, yes you can, please let your Interior Design specialist know which products you would like to select at either your open studio walk through or selections appointment and they can assist you. Let us know if you have any further questions. Cheers
Shelley J.asked
After the land registration how long does it take to build the house to be ready to live in?
Thanks Shelley
1 answer
MOJO H.Mojo Homes
Hi Shelley, thank you for your question, generally a house build is around 7-9 months, however this all depends on the size of the home, weather conditions,, building conditions and trade access. Once you determined the home you want to build it's best to check this timing with your Building and Design Consultant, let us know if you have any further questions.
Amandaasked
Any feedback on recent builds in the Hunter area?
No answers
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MOJO H.Mojo Homes
Hi Para, thank you for taking the time to provide your feedback about your experience so far, we can't wait to build your dream MOJO Home!